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Unit 3 Whatever Happened to
Manners?
Do
you remember a time when people were a little
nicer, a little softer, a little gentler with
each other? I certainly do, and I feel
that much of the world has somehow gotten away
from that. I
see such a difference in
New York City, for example, from when I first
moved here more than 20
years ago:
people rushing into elevators without giving those
inside a chance to get off first, never
saying
you.
when
others
hold
a
door
open
for
them,
or
when
they
want
a
coworker
to
hand
them
something,
never
giving
a
wave
or
nod
of
appreciation
when
another
motorist lets them
pull out into traffic.
We get lazy, and in our laziness we
think that something like a simple
really matter. But it can matter very
much. The fact is that no matter how nicely we
dress, how
beautifully we decorate our
homes, or how lovely our dinner parties are, we
can't be truly stylish
without good
manners.
In
fact, I think of good manners as a sort of hidden
beauty secret. Haven't you noticed that the
kindest, most generous people seem to
keep getting prettier? They become Cary Grant or
Lauren
Bacall right before our eyes.
It's funny how that happens, but it does.
Take
the
long-lost
art
of
saying
you.
Like
wearing
a
little
lipstick
or
making
sure
your
hair
is
neat,
getting
into
the
habit
of
saying
you.
can
make
you
feel
better
about
yourself, and then you look better to
everyone around you. A gracious manner not only
sets an
excellent example for your
children and grandchildren but it adds priceless
panache to your image.
Positive Thanking
Of
course,
saying
you.
does
wonders
for
the
person
on
the
receiving
end
too.
I
recently
got a thank-you note from a guest who attended a
40th birthday party that Frank and I
hosted
for
Frank's
daughter-in-law.
The note
was
lovely
enough, but
even
lovelier
was
the
fact
that the
guest had also included a recipe for a dish I'd
complimented her on at an earlier gathering.
It was a sweet gesture that made me
feel terrific and put me in a great mood. What a
gift!
Many of us know we
should write thank-you notes, but we think we
don't have the time or
energy. Now, I
know we all have busy lives, but I bet the note my
guest sent me didn't take long to
write. If you feel like a feel because
you've put off sending a card, write a note that
says,
have done this two weeks ago, but
I didn't want to let another day go by without
telling you how
much I enjoyed your
party.
Magic Words
Just as
powerful as a thank-you note is the simple phrase
when
someone
knocks
an
enormous
carry-on
bag
into
your
head
when
he's
barreling
down
the
aisle to board an
airplane
—
and then doesn't
bother to say he's sorry? But when someone does
stop
and turn around and genuinely
apologizes, doesn't it melt away
most
—
if not
all
—
of the irritation
you felt?
Same for holding the door open for
others when you see their hands are full. I'll
even do this
for a hotel bellman
carrying my luggage. Just because his job is to
carry my bags doesn't mean he
doesn't
appreciate a little gesture that makes his life a
wee bit easier. And punctuality is not a thing
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