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科目
考试日期
考题概述与分析:
Passage
One
题目:
What do managers do
相似背景文章仅供参考
阅读
2016
年
4
月
21
日
Development of
Public management theory
Bureaucracy management: The classic
one
A
Several
theorists bridged the gap between strictly private
and public sector management. One good
example
is
Max
Weber
exploring
sociologist,
who
explored
the
ideal
bureaucracy
in
The
Protestant
Ethic and
the
Spirit
of
Capitalism.
Bureaucratic
Theory
was developed
by
a
German
Sociologist
and
political economist Max Weber (1864-
1920). According to him, bureaucracy is the most
efficient form
of organisation. The
organisation has a well-defined line of authority.
It has clear rules and regulations
which
are
strictly
followed.
According
to
Max
Weber,
there
are
three
types
of
power
in
an
organisation: Traditional Power,
Charismatic Power, and [3lBureaucratic Power or
Legal Power.
The characteristics or
features of Bureaucratic Organisation
B
Weber admired bureaucracy
for its trustworthiness. The bureaucracy was
constituted by a group of
professional,
ethical
public
officials.
These
servants
dedicate
themselves
to
the
public
in
return
for
security of job
tenure(
长期任职
) among the many
advantages of public employment. There is a high
degree of Division of Labour and
Specialisation as well as a defined Hierarchy of
Authority. There are
well
defined
Rules
and
Regulations
which
follows
the
principle
of
Rationality,
Objectively
and
Consistency. There rules
cover all the duties and rights of the employees.
These rules must be strictly
followed.
Selection
and
Promotion
is
based
on
Technical
qualifications.
There
are
Formal
and
Impersonal
relations
among
the
member
of
the
organisation.
Interpersonal
relations
are
based
on
positions and not on personalities.
C
Bureaucratic organisation
is criticised because of the following reasons:
Bureaucratic orgartisation is
a very
rigid (adj.
僵硬的,死板的
) type of
organisation. Too much emphasis on rules and
regulations
which are rigid and
inflexible. It does not give importance to human
relations. No importance is also
given
to informal groups which nowadays play an
important role in all business organisations. Yet,
too
much
importance
is
given
to
the
technical
qualifications
of
the
employees
for
promotion
and
transfers. Dedication and commitment of
the employee is not considered. It is suitable for
government
organisations. It is also
suitable for organisations where change is very
slow. There will be unnecessary
delay
in decision-making due to formalities and rules.
It is appropriate for static organisations. There
is
difficulty in coordination and
communication.
Management : A
consolidated discipline
D
Herbert Simon, Chester Barnard, and
Charles Lindblom are among the first of those
recognized as
early
American
public
administrators.
These
men
ushered
in
an
era
during
which
the
field
gained
recognition
as
independent
and
unique,
despite
its
multidisciplinary
nature.
Simon
contributed
theoretical
separation to discern management, decisions based
upon fact versus those made based on
values. Since one cannot make
completely responsible decisions with public
resources based solely on
personal
values,
one
must
attempt
to
upon
objectively
determined
facts.
Simon
developed
other
relevant
theories
as
well.
Similar
to
Lindblom’s
subsequently
discussed
critique
of
comprehensive
rationality,
Simon also taught that a strictly economic man,
one who maximizes returns or values by
making
decisions
based
upon
complete
information
in
unlimited
time,
is
unrealistic.
Instead,
most
public
administrators
use
a
sufficient
amount
of
information
to
make
a
satisfactory
decision:,
they
satisfice.
E
In
decision-making,
Simon
believed
that
agents
face
uncertainty
about
the
future
and
costs
in
acquiring information in the present.
These factors limit the extent to which agents can
make a fully
rational
decision,
thus
they
possess
only
rationality
and
must
make
decisions
by
behavior,
in
economics,
means
that
individuals
maximizes
his
utility
function
under
the
constraints
they
face
(e.
g.
,
their
budget
constraint,
limited
choices,
.
.
.)
in
pursuit
of
their
self-interest.
F
Chester
Barnard
was
also
one
of
the
watershed
scholars.
Barnard
published
Economy
of
Incentives
(1938),
in
an
attempt
to
explain
individual
participation
in
an
organization.
Barnard
explained
organizations
as
systems
of
exchange.
Low-level
employees
must
have
more
incentive
to
remain with the organization for which
they exchange their labor and loyalty. The
organization (and
higher level
employees) must derive sufficient benefit from its
employees to keep them. The net pull
of
the
organization
is
determined
by
material
rewards,
environmental
conditions,
and
other
intangibles like recognition. He gives
great importance to persuasion, much more than to
economic
incentives. He described four
general and four specific incentives including
Money and other material
inducements;
Personal
non-material
opportunities
for
distinction;
Desirable
physical
conditions
of
work; Ideal benefactions,
such as pride of workmanship etc.
A new
humanist era: Rethinking power and
management
G
Humanists embrace a dynamicconcept of
an employee and management techniques. This
requires a
theoretical
shift
away
from
the
idea
that
an
employee
is
a
cog
in
the
industrial
machine.
Rather,
employees are unique
individuals with goals, needs, desires, etc.
H
The
humanist
era
ushered
in
other
possible
interpretations
of
such
topics
as
power
and
management.
One
of
the
most
significant
was
Douglas
McGregor’s
X
a
nd
Theory
Y
.
McGregor’s work provided a
basis for a
management framework, a
structure upon whose rungs the
classic
and
new-aged
management
might
be
hung.
First,
commonly
held
by
early
management
theorists,
Theory
X
begins with
the
assumption
that
humans
possess
an
inherent
aversion
to
work.
Employees must therefore be coerced and
controlled if management expects to see results.
Further,
lazy humans prefer direction
bordering micromanagement whenever possible.
I
Theory Y is much more
compatible with the humanist tradition. This
begins with the assumption that
work is
as natural for humans as rest or play. Further,
employees will direct and control themselves as
they
complete
objectives.
Humans
learn
naturally
and
seek
responsibility.
Consequently,
managers
need only to steer employees in a
cooperative manner toward goals that serve the
organization. There
is room for many to
create and share power.
j
The Z-
Organization can be
thought of as a complimentary third element to
McGregor’s dichotomy.
Zorganizations
are a Japanese organizational model. Similar to
Theory-Y management, Z organizations
place a large degree of responsibility
upon the employees. Further, relatively low-level
employees are
entrusted
with
the
freedom
to
be
creative,
around
the
organization
and
become
truly
unique, company-specific employees.
However, employees achieve only after
set of objectives and ways of doing
business
participatory. Despite the many
advantages of this organizational model, there are
several draw-backs.
These include the
depredation of a large professional
distance
—
de-personalization
is impossible
in
Z-organizations.
Since,
in
reality,
there
is
high
percentage
of
workers
would
like
work
for
the
financial return than
the job objectives. A high level of self-
discipline is also necessary.
Questions
14-21
Choose Two appropriate
letters and fill in boxes 14-15.
What
are the features and advantages for Bureaucratic
Management?
A There are
equal opportunities coming from little hierarchy
of authority among companies.
B
employees’ promotion can be much fairer which is
based on job duties not on characters
C employees enjoy a greater freedom of
duties than their strict right
D
Selection and Promotion is based on mastery of new
technology.
E These employees can
dedicate themselves to the public for stability of
a long term job
Choose Two appropriate
letters and fill in boxes 16-17.
What
are the limitations for the ideas of Bureaucratic
Management?
A Commitment of the
employee is not taken into consideration enough.
B There is difficulty in decision-
making based on formalities and rules.
C Employees are casually oragnised as
no importance is given to formal groups.
D There is difficulty in enforcement of
rules and regulations
E It is not
applicable to dynamic organisations where change
is very fast.
Choose Two appropriate
letters and fill in boxes 18-19.
What
are the aims of management as Douglas McGregor’s
work of the “Theory Y
.”
A Employees must be coerced and
controlled if management expects to see results.
B Employees has natural tendency for
rest or play.
C Humans will not
automatically seek responsibility.
D
managers may guide employees in a cooperative
manner toward objectives
E There is
little room for manager to designate or share his
power.
Choose Two appropriate letters
and fill in boxes 20-21.
What are the
limitations for the “Theory Z.”
A decision-making is democratic and
participatory
B organization mode has
inherent design fault
C not all
employee set higher interest in the job than that
of wages
D Personalization remains un-
eliminated in organizations
E self-
discipline is an unnecessary quality
Questions 22-26
Use
the
information
in
the
passage
to
match
the
people(listed
A-E)
with
opinions
or
deeds
below.
Write the
appropriate
letters
A-E
in boxes 22-26
on your answer sheet.
NB Some people
may match more than one ideas
A Mark
weber
B McGregor
C Herbert
Simon
D Chester Barnard
E
Charles Lindblom
22 Employees like to
follow professional, ethical public officials to
secure a job.
23 Highly effective can
be achieved only after
things
24
Managers
need
to
take
the
employees’
emotional
feeling,
besides
the
material
rewards,
into
incentives
system.
25 Individuals can maximize their self-
interest when all the budget and choices are
utilised well
26
The
assumption
that
humans
possess
a
natural
dislike
to
work
who
ought
to
be
forced
and
controlled
Passage Two
题目:
Unique golden texitile
答案:待补充
Passage
Three
题材:科研
题目:
Memory champions or just
a trick
?
近似背景文章仅供参考
:
Memory decoding
Try this memory test: Study each face
and compose a vivid image for the person's first
and last
name. Rose
Leo,
for example, could
be a
rosebud and a
lion. Fill
in the
blanks
on the next page. The
Examinations School at Oxford University is an
austere building
of
oak-
paneled
rooms, large
Gothic
windows, and
looming
portraits of eminent dukes and
earls.
It
is
where
generations
of
Oxford
students
have
tested
their
memory
on
final
exams,
and
it
is
where,
last
August,
34
contestants
gathered
at
the
World
Memory
Championships
to be examined in an entirely different
manner.
A
In
timed
trials,
contestants
were
challenged
to
look
at
and
then
recite
a
two-page
poem,
memorize
rows
of
40-digit
numbers,
recall
the
names
of
110
people
after
looking
at
their
photographs,
and
perform
seven
other
feats
of
extraordinary
retention.
Some
tests
took
just
a
few
minutes;
others
lasted
hours.
In
the
14
years
since
the
World
Memory
Championships
was
founded,
no
one
has
memorized
the
order
of
a
shuffled
deck
of
playing
cards
in less than 30 seconds. That nice round number
has become the four-minute mile
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