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重要词汇
礼宾部
Concierge
行李生
Bell man / Bell boy
门童
Doorman
行李
Luggage / Baggage
行李架
Luggage rack
行李存放处
Luggage Depository
行李车
Baggage trolley
司机
Driver
导游
Tour guide
电梯
Elevator
洗手间
Toilet
机场
Airport
火车站
Railway station
商场
Shopping center
超市
Super market
小费
Tip
雨伞
Umbrella
接机服务
Pick-up service /
Limousine service
行李寄存
Check
baggage
叫早服务
Morning call
贵重物品
Valuables
易碎物品
Fragile objects
自助早餐
Buffet breakfast
往前直走
Straight on
五星级酒店
Five-star hotel
前厅部
Front office department
总台
Reception / Front desk
总机
Operator / Service center
商务中心
Business center
票务
Ticket service
游泳池
Swimming pool
西餐厅
Western restaurant
中餐厅
Chinese restaurant
大堂吧
Lobby lounge /
医务室
Clinic Room
桑拿
Sauna /
按摩
Massage /
美容厅
Beauty salon
多功能厅
/
会议室
Powerlong Multi-Function
Hall / Meeting room
停车场
Parking lot
总经理
General
manager /
经理
Manager
大堂副理
Assistant manager [AM]
宾客关系主任
Guest relation
officer [GRO]
主管
Director /
领班
Supervisor
楼层服务员
Room boy / Room waiter
总台接待
Receptionist /
维修人员
Repairman
换钱
change money
明信片
postcard
洗衣袋
Laundry bag
小心轻放
Handle with Care /
请勿倒立
Keep Top Side Up
Are these your baggage?
这些是您的行李吗
?
Is this
everything, sir?
这是全部东西吗
,
先生
?
May I take them
for you? / Let me help you with your luggage.
我来帮您拿好吗
? /
让我来帮您拿吧。
I hope
I'm not disturbing you.
我希望没有打扰您。
Just a
moment, madam. I'll bring them to you right away.
等一会儿
,
夫人。我马上
送来。
The bellboy will show you to your room,
sir.
先生
,
行李生会送您到房间
的。
Here is your room key.
给您房间钥匙。
You
may[can] leave your luggage in the Concierge.
您可以把行李放在礼宾部。
Would you like to check your luggage
here?
您要寄存行李吗
?
Don’t worry,
your luggage
will be sent up at once.
别担心
,
您的行李很快就会送上去的。
When you check out, please call NO.71
and we’ll help you with your luggage
immediately.
如果您要退房
,
请致电
71,
我们将马上帮您运
送行李。
May I know your room
number? / What's your room number, please?
您能告诉我您的房间号吗
?
May
I have a look at your room card?
我可以看一下您的房卡吗
?
Do
you mind if I put your luggage at here?
我把您的行李放在这里好吗
?
Please sign your name here.
请您在这里签名。
Would
you like me to call a taxi for you? / Would you
want a taxi?
你需要我为你叫一辆出租车吗
?
/
需要出租车吗
?
About
40 minutes by texi from here to Airport.
从这里到机场大概需要
40
分钟。
I'm sorry to have kept you waiting
./Sorry to have kept you waiting
对不起让你久等了。
Would
you tell me your phone number?
您能告诉我您的电话号码吗
?
After you, please./ You first, please.
你先请。
This way,
please
这边请。
Is
there anything else I can do for you?
您还有什么事要我做吗
?
I see
what your mean.
我了解你的意思。
I’ll send the luggage up by another
lift.
我乘另一部电梯把行李送上去。
Here we are, sir, room 2205
先生
,2205
房到了。
情景对话
1,
客人在门口时
A car pulls up in front of Donsen Hotel
and a doorman goes forward to meet the Mr
Steven,opening the door of the car for
them.
汽车停在了东胜大厦门口
,
门童上前为
Steven
先生开车门。
场景一
:
Doorman[D]:Good evening, sir and e to
our hotel.
门童
[D]:
晚上好。欢迎光临
!
Mr Steven[S]: Good
evening.
Steven
先生
[S]:
晚上好。
[D]
Excuse me, sir. So you have got altogether four
pieces of luggage?
D:
对不起先生
,
您一共带了
4
件
行李是吗
?
[S] Yes.
[D] it to me, sir. I’ll take care of
your luggage.
D:
好
的
,
让我帮您拿吧
,
< br>我会照看好行李的。
[S] Thank you.
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