-
题号
一
二
三
四
五
六
七
总分
得分
1: Match the expression on
the left with the best meaning on the right.
找出下列各词的意义。
(1*20)
1.
d
Reserve
a. able to be
used
2.
c
Rate
b. to tell sb.
that a possible arrangement, date, time etc. is
now definite
3.
e
Guarantee
c. a fixed standard room
charge or payment
4.
a
Available
d. to arrange
for a place in a hotel, restaurant, plane etc. to
be kept for sb.
5.
b
Confirm
e. to promise to pay for
the room even if it is not used
6.
b
Claim
a. information
7.
d
Postal service
b.
to take something that belongs to you
8.
e
Respectively
c. cause
physical harm to something or to part of
someone
’
s body
9.
c
Damage
d. the public
service for carrying letters, parcels etc
10.
a
Info
e. each
separately in the order mentioned
11.
c
Transfer
a. examine in
order to learn whether something is correct
12.
d
Charge
b.
cross out; say that something already arranged or
decided upon will not be
done, will not
take place, etc.
13.
b
Cancel
c. change
position, move
14.
e
Passport
d. ask as a price, ask in
payment
15.
a
Check
e. government document to
be carried by a traveler abroad, giving personal
particulars.
16.
e
Reserve
a. (of a seat,
space) not being used or occupied
17.
a
Vacant
b.
a comfortable room for sitting in, having a drink
in the hotel
18.
c
Full
c.
be fully occupied; be filled completely
19.
b
Lounge
d.
a place where meals are sold and eaten
20.
d
Restaurant
e. to book in advance; to
keep for special purpose
2:
Complete the following with words or expressions
from the dialogues.
用所学到的词汇或短语完成
下列句子。
（
1*15
）
1.
C
redit card
guaranteed reservations are the most common form
of guaranteed reservation.
2.
A guaranteed
reservation assures the guest that the hotel will
h
old
a room until a specific
time of the day
following the
guest
’
s planned arrival
date.
3.
A
prepayment reservation requires that a payment in
full be received i
n advance
.
4.
If a guest
stays until the night of the
12
th
and leaves on the
morning of the 13
th
, the
d
eparture date
is the
13
th
, not the
12
th
.
5.
He telephones
the hotel to book eight single rooms for three
nights i
n the name of
Erica
Travel.
6.
Could
you tell me where to d
eposit
my valuables?
7.
Would you please go over to pay at the
c
ashier desk
?
8.
Your luggage
can be c
laim
right after you
arrive in Shanghai.
试卷共
3
页第
1
页
9.
Guests can get
all kinds of i
nformation
at
the Reception Desk.
10.
Guests are advised to leave their
v
aluables
in the hotel safe.
11.
The
country codes
are listed in the Service Directory in your room.
12.
A
p
erson-to-person
call can
only be accepted by the particular person you are
calling.
13.
Shall I connect you with the
Overseas Operator
?
14.
From the
Shenzhou-V
（神州五号）
, astronaut
Yang Liwei told his family he felt
“
very
good
”
in space.
That was really a
Long
Distance
Call.
15.
Hold on,
please.
I’
ll
put
you
through
right now.
3:
Complete
each
sentence
with
the
correct
form
of
the
word
given. <
/p>
用所给单词的正确形式填充。
（
1*5<
/p>
）
1.
Customers usually make a phone call or
send a fax to make a
reservation
. (reserve)
2.
They made a
booking for twenty people but it
isn
’
t a
confirmative
booking yet.
(confirmation)
3.
I’
m sorry, but there is no
availability
for the
banqueting room for the date you require.
(available)
4.
There
’
s no one in
Table 2 at the moment and Table 4 is
also
unoccupied.
(occupy)
5.
The
receptionist will
return
any
valuables which have been deposited for
safekeeping. (return)
4:
Translate the following words and expressions into
Chinese.
将下列单词或短语翻译成汉语。
（
5
）
Frying,
deep-frying, boiling, grilling
煎、炒
油炸
煮
烧烤（用下火）
Aperitif,
starter, main course
开胃酒
第一道菜（开胃菜）
主菜
Roast lamb, boiled potatoes, fresh
orange juice.
烤羔羊肉
煮土豆
新鲜橙汁
5:
Complete the dialogue with the Chinese prompts.
根据汉语提示，完成对话。
（
20
）
Staff:
Good
morning.
I
’
m
Julia
from
the
Reception
Department.
What
can
I
do
for
you?
(
早上好，我是预订部的
Julia.
有何吩咐？
)
Guest: This is
Henry Smith calling from Australia.
I
’
d like to reserve a room,
please.
Staff:
OK, Mr.
Smith. Which date do you want your
room?
(
好的，
史密斯先生。
您要订哪天的
房？
)
Guest: From June
the 14
th
.
Staff:
How long will you keep your
room?
(
您要住几天？
)
Guest: Four nights, please.
Staff:
That
’
s to say,
you will check out in 18
th
,
June. And which kind of room would you like, Mr.
Smith?
(
也就是六月十八日结账离店。您打算要哪种房
型，史密斯先生？
)
Guest:
I
’
d like a double room for
my wife and myself. What
’
s
the rate?
Staff:
400yuan per
day for a standard double room, and 480yuan for a
deluxe one. Which one would you
like? <
/p>
(
标准双人间每天四百元，豪华双人间四百八十元。您要哪一种？
)
Guest:
I
’
ll take a deluxe double.
It is about 60 US dollars per night,
isn
’
t it?
Staff:
Yes. Mr. Smith. You
want a deluxe double room for four days, from
14
th
to
18
th
of June. Is it right? <
/p>
(
是的，史密斯先生，你们要豪华双人间，时间是从六月十四日到
六月十八日共四天，是这样吗？
)
Guest: Yes,
that
’
s right.
Staff:
When will
you arrive the hotel, please?
(
你们几点钟到店？
)