中华人民共和国旅游法(中英文)

各级人民政府应当组织对本级政府编制的旅游发展

规划的执行情况进行评 估，并向社会公布。

Article 22

The

people’s

governments

at

various

levels

must

conduct

evaluation

of

the

implementation

of

their

tourism

development

plans,

and

publish

the

evaluation

results to the public.

第二十三条

国务院 和县级以上地方人民政府应当制定并组织实

施有利于旅游业持续健康发展的产业政策，推 进旅游休闲体系建设，

采取措施推动区域旅游合作，鼓励跨区域旅游线路和产品开发，促 进

旅游与工业、农业、商业、文化、卫生、体育、科教等领域的融合，

< br>扶持少数民族地区、革命老区、边远地区和贫困地区旅游业发展。

Article 23

The

Sta

te

Council

and

local

people’s

governments

above

the

county

level

must

formulate and implement industrial policies conducive to the sustained and healthy

growth of tourism industry, promote the building of the tourism leisure system, and

take steps to facilitate regional tourism cooperation, encourage the development of

cross-

regional

tourism

routes

and

products,

enhance

tourism’s

integration

with

industry,

agriculture,

business,

culture,

health,

education,

science,

education

and

other

sectors,

and

support

tourism

development

in

ethnic

minority

regions,

old

revolutionary bases, remote and poverty-stricken areas.

第二十四条

国务院和县级以上地方人 民政府应当根据实际情况

安排资金，加强旅游基础设施建设、旅游公共服务和旅游形象推 广。

Article 24

The State Council and local people’s governments above the county level must, i

n

light of the actual situation, allocate funds for strengthening tourism infrastructures,

improving tourism public services and promoting tourism image.

第二十五条

国家制定并实施旅游形象 推广战略。国务院旅游主

管部门统筹组织国家旅游形象的境外推广工作，建立旅游形象推 广机

构和网络，开展旅游国际合作与交流。

县级以上地方人民政府统筹组织本地的旅游形象推广工作。

8

Article 25

The state shall establish and implement a strategy for the promotion of tourism

image.

The

tourism

authorities

of

the

State

Council

shall

be

responsible

for

coordinating

and

organizing

the

promotion

of

China’s

national

tourism

image

overseas,

setting

up

tourism

image

promotion

agencies

and

network,

and

carrying

out international tourism cooperation and exchanges.

Local

people's

governments

above

the

county

level

shall

be

responsible

for

coordinating and organizing the promotion of their own tourism image.

第二十六条

国务院旅游主管部门和县级以上地方人民政府应当

根据需要建立旅游公共信息和咨询平 台，无偿向旅游者提供旅游景区、

线路、交通、气象、住宿、安全、医疗急救等必要信息 和咨询服务。

设区的市和县级人民政府有关部门应当根据需要在交通枢纽、商业中

心和旅游者集中场所设置旅游咨询中心，在景区和通往主要景区的道

路 设置旅游指示标识。

旅游资源丰富的设区的市和县级人民政府 可以根据本地的实际情

况，建立旅游客运专线或者游客中转站，为旅游者在城市及周边旅 游

提供服务。

Article 26

The tourism authori

ties of the State Council and local people’s governments above

the

county

level

must,

in

light

of

actual

needs,

set

up

platforms

for

tourism

information inquiry, and provide necessary information and inquiry services, including

information

on

scenic

spots,

tourist

routes,

transportation,

weather

conditions,

accommodation,

security

and

medical

first-aid,

to

the

tourists

free

of

charge.

The

relevant

departments

of

the

people’s

governments

of

cities

with

sub

-districts

and

county-level

governments

must,

in

light

of

actual

needs,

set

up

tourist

information

centers in transportation hubs, shopping areas and areas where tourists concentrate,

and

put

up

tourist

information

signs

in

scenic

spots

and

the

roads

leading

to

key

scenic spots.

The

people’s

governments

of

c

ities

with

sub-districts

and

county-level

governments in areas with a rich reserve of tourism resources may, in light of their

actual

conditions,

set

up

tourism

passenger

lines

or

tourist

transfer

stations

to

facilitate the travels of tourists in their cities and the surrounding areas.

9

第二十七条

国家鼓励和支持发展旅游 职业教育和培训，提高旅

游从业人员素质。

Article 27

The

state

shall

encourage

and

support

the

development

of

tourism

vocational

education and training to help improve the competence of tourism professionals.

第四章

旅游经营

第二十八条

设立旅行社，招徕、组织 、接待旅游者，为其提供

旅游服务，应当具备下列条件，取得旅游主管部门的许可，依法 办理

工商登记：

（一）有固定的经营场所；

（二）有必要的营业设施；

（三）有符合规定的注册资本；

（四）有必要的经营管理人员和导游；

（五）法律、行政法规规定的其他条件。

Article 28

Travel agencies that engage in tourist attraction, organization and reception and

provide tourism services must meet the following conditions, obtain the approval of

the tourism authorities, and register with the industry and commerce administration

in accordance with the law.

(1) Permanent place for operation;

(2) Necessary business facilities;

(3) Qualified registered capital;

(4) Necessary administrative staff and tour guides

(5) Other conditions required by laws and administrative regulations.

第二十九条

旅行社可以经营下列业务：

（一）境内旅游；

（二）出境旅游；

（三）边境旅游；

（四）入境旅游；

10

（五）其他旅游业务。

旅行社经营前 款第二项和第三项业务，应当取得相应的业务经营

许可，具体条件由国务院规定。

Article 29

Travel agencies are permitted to operate the following businesses:

(1) Domestic tourism;

(2) Outbound tourism;

(3) Border tourism;

(4) Inbound tourism;

(5) Other tourism businesses.

Travel agencies operating the second and third type of business described in the

last

paragraph

must

obtain

the

license

for

the

business

concerned,

the

specific

conditions of which shall be determined by the State Council.

第三十条

< /p>

旅行社不得出租、出借旅行社业务经营许可证，或者

以其他形式非 法转让旅行社业务经营许可。

Article 30

Travel

agencies

shall

not

rent,

lend

or

illegally

transfer

in

other

forms

their

business license to others.

第三十一条

旅行社应当按照规定交纳 旅游服务质量保证金，用于

旅游者权益损害赔偿和垫付旅游者人身安全遇有危险时紧急救 助的费

用。

Article 31

Travel agencies must, in accordance with the relevant regulations, pay a deposit of

tourism service guarantee to be used for compensating tourists in case of

infringement of their rights and interests and covering the expenses of emergency aid

in case their personal safety is at risk.

第三十二条

准确，不得进行虚假宣传 ，误导旅游者。

Article 32

The

information

published

by

the

travel

agencies

for

tourist

attraction

or

organization must be authentic and accurate. They shall not provide false information

for promotion purposes and mislead the tourists.

11

第三十三条

旅行社及其从业人员组织 、接待旅游者，不得安排

参观或者参与违反我国法律、法规和社会公德的项目或者活动。

Article 33

When organizing and receiving tourists, travel agencies and their staff shall not

arrange any tour or participation in programs or activities that violate China’s laws,

regulations and social ethics.

第三十四条

旅行社组织旅游活动应当 向合格的供应商订购产品

和服务。

Article 34

When

organizing

tourist

activities,

travel

agencies

must

order

products

and

services from qualified suppliers.

第三十五条

旅行社不得以不合理的低价组织旅游活动，诱骗旅游

者，并通过 安排购物或者另行付费旅游项目获取回扣等不正当利益。

旅行社组织、接待旅游者，不得指定具体购物场所，不得安排 另

行付费旅游项目。但是，经双方协商一致或者旅游者要求，且不影响

< br>其他旅游者行程安排的除外。

发生违反前两款规定情形 的，旅游者有权在旅游行程结束后三十

日内，要求旅行社为其办理退货并先行垫付退货货 款，或者退还另行

付费旅游项目的费用。

Article 35

Travel

agencies

shall

not

lure

tourists

into

their

tour

programs

by

offering

an

unreasonably

low

price

and

seek

kickbacks

and

other

illegal

gains

by

including

shopping or tourist activities that involve extra costs into their programs.

When

organizing

and

receiving

tourists,

travel

agencies

shall

not

designate

any

specific shopping site or arrange any tourist activity that involves extra costs, unless

such arrangements are agreed by the two sides through consultation or demanded by

the tourists and cause no interruption in the program of other tourists.

In case of violation of the previous two paragraphs, tourists are entitled to request

the travel agencies to arrange for the return of their purchase and make an advance

payment of the refund, or return the payment for the additional tour programs within

thirty days after the conclusion of their trips.

12

第三十六条

旅行社组织团队出境旅游 或者组织、接待团队入境

旅游，应当按照规定安排领队或者导游全程陪同。

Article 36

When

organizing

outbound

tourist

groups

or

organizing

and

receiving

inbound

tourist groups, travel agencies must provide full-time tour leaders or tour guides in

accordance with the relevant regulations.

第三十七条

参加导游资格考试成绩合格，与旅行社订立劳动合

同或者在相关旅游行业组织注册的 人员，可以申请取得导游证。

Article 37

Persons that have passed the qualification examination of tour guides and signed

labor contracts with travel agencies or registered in the relevant tourism industry

organizations may apply for the certificate of tour guides.

第三十八条

旅行社应当与其聘用的导 游依法订立劳动合同，支

付劳动报酬，缴纳社会保险费用。

旅行社临时聘用导游为旅游者提供 服务的，应当全额向导游支付

本法第六十条第三款规定的导游服务费用。

旅行社安排导游为团队旅游提供服务的，不得要求导游垫付或者

向导游收取任何费用。

Article 38

Travel agencies must establish labor contracts with their employed tour guides in

accordance with the law, and pay their labor remuneration and social insurance fees.

When hiring part-time tour guides to provide services for tourists, travel agencies

must pay them the full amount of service fees specified in Paragraph 3, Article 60 of

this law.

When

arranging

tour

guides

for

tourist

groups,

travel

agencies

shall

not

request

the tour guides to make advance payment for expenses incurred during the travel or

charge any fees on the tour guides.

第三十九条

取得导游证，具有相应的 学历、语言能力和旅游从

业经历，并与旅行社订立劳动合同的人员，可以申请取得领队证 。

Article 39

Persons with the required academic background, language skills and professional

experience that have obtained the tour guide certificate and signed a labor contract

with the travel agency may apply for the certificate of group leaders.

13

第四十条

导游和领队为旅游者提供服务必须接受旅行社委派，

不得私自承揽导游和领队业务。

Article 40

Tour

guides

and

tour

leaders

shall

only

provide

services

assigned

by

the

travel

agencies.

They

shall

not

undertake

tour

guide

and

tour

leader

businesses

on

their

own.

第四十一条

导游和领队从事业务活动 ，应当佩戴导游证、领队

证，遵守职业道德，尊重旅游者的风俗习惯和宗教信仰，应当向 旅游

者告知和解释旅游文明行为规范，引导旅游者健康、文明旅游，劝阻

旅游者违反社会公德的行为。

导游和领队应当严格执 行旅游行程安排，不得擅自变更旅游行程

或者中止服务活动，不得向旅游者索取小费，不 得诱导、欺骗、强迫

或者变相强迫旅游者购物或者参加另行付费旅游项目。

Article 41

When

providing

services,

tour

guides

and

tour

leaders

must

wear

their

badges,

observe

professional

ethics,

respect

the

customs

and

religious

belief

of

tourists,

inform and explain to the tourists the code of conduct on tourist civility, encourage

healthy

and

civilized

tourist

behaviors

and

dissuade

tourists

from

violating

social

ethics.

Tour

guides

and

tour

leaders

must

strictly

follow

the

arrangements

of

the

tour

program.

They

shall

not

change

the

program

or

suspend

the

provision

of

services

without

authorization,

shall

not

ask

for

tips

from

the

tourists,

and

shall

not

lure,

deceive, force or indirectly force tourists to participate in shopping or tourist activities

involving extra costs.

第四十二条

景区开放应当具备下列条 件，并听取旅游主管部门

的意见：

（一）有必要的旅游配套服务和辅助设施；

（二）有必要的安全设施及制度， 经过安全风险评估，满足安全

条件；

（三）有必要的环境保护设施和生态保护措施；

14

（四）法律、行政法规规定的其他条件。

Article 42

The following conditions must be met in opening scenic spots to the public and

the opinions of the tourist authorities must be followed.

(1) Necessary supporting tourist services and facilities;

(2) Necessary safety facilities and systems with conditions approved by safety risk

evaluations;

(3)

Necessary

environmental

protection

facilities

and

ecological

protection

measures;

(4) Other conditions required by laws and administrative regulations.

第四十三条

利用公共资源建设的景区 的门票以及景区内的游览

场所、交通工具等另行收费项目，实行政府定价或者政府指导价 ，严

格控制价格上涨。拟收费或者提高价格的，应当举行听证会，征求旅

游者、经营者和有关方面的意见，论证其必要性、可行性。

利用公共资源建设的景区，不得通 过增加另行收费项目等方式变

相涨价；另行收费项目已收回投资成本的，应当相应降低价 格或者取

消收费。

公益性的城市公园 、博物馆、纪念馆等，除重点文物保护单位和

珍贵文物收藏单位外，应当逐步免费开放。

Article 43

The

tickets

of

scenic

spots

built

with

public

resources

as

well

as

the

tickets

of

tourist sites, transportation vehicles and other paid services within these scenic spots

must follow the prices set or recommended by the government, with strict control on

price hike. Any plan to charge new fees or raise existing fees must be deliberated at a

public hearing to solicit the views of tourists, tourism business operators and relevant

stakeholders and explore its necessity and feasibility.

Scenic spots built with public resources shall not attempt to indirectly raise ticket

prices

by

adding

paid

services

or

in

other

forms;

paid

services

which

already

have

their investment costs recovered shall lower or cancel their charges accordingly.

With

the

exception

of

key

cultural

heritage

protection

sites

and

repositories

of

precious

cultural

relics,

public

facilities

such

as

city

parks,

museums

and

memorial

halls must be open to the public free of charge over time.

15

第四十四条

景区应当在醒目位置公示 门票价格、另行收费项目

的价格及团体收费价格。景区提高门票价格应当提前六个月公布 。

将不 同景区的门票或者同一景区内不同游览场所的门票合并出售

的，合并后的价格不得高于各 单项门票的价格之和，且旅游者有权选

择购买其中的单项票。

景区内的核心游览项目因故暂停向旅游者开放或者停止提供服务

的，应当公示并相应减少收费。

Article 44

Ticket prices, prices of additional paid services and charges on tourist groups must

be displayed at a prominent location in the scenic spots. Any plan for raising the ticket

price of scenic spots must be made public six months in advance.

The price of the combo ticket for different scenic spots or different tourist sites of

the same scenic spot shall not exceed the total sum of tickets purchased separately,

and tourists shall be given the liberty to buy any one of these single tickets.

If the core tourist sites of the scenic spot cannot be open to

the tourists or are

temporarily out of service for certain reasons, the information shall be made available

to the public and the ticket price shall be lowered accordingly.

第四十五条

景区接待旅游者不得超过景区主管部门核定的最大

承载量。景区应当公布景区主管部门 核定的最大承载量，制定和实施

旅游者流量控制方案，并可以采取门票预约等方式，对景 区接待旅游

者的数量进行控制。

旅游 者数量可能达到最大承载量时，景区应当提前公告并同时向

当地人民政府报告，景区和当 地人民政府应当及时采取疏导、分流等

措施。

Article 45

The number of tourists admitted to a scenic spot shall not exceed the maximum

capacity approved by its administrative authorities. The scenic spot must make public

the

maximum

capacity

approved

by

the

administrative

authorities,

set

up

and

implement

plans

for

tourist

flow

control,

and

control

the

admission

of

tourists

by

ticket reservation and other means.

If the tourist flow is likely to reach the maximum capacity, the scenic spot must

put up a

notice in advance and report to the local people’s government. The scenic

16

spot

and

the

local

people’s

government

must

take

prompt

measures

to

divert

and

ease tourist flow.

第四十六条

< br>城镇和乡村居民利用自有住宅或者其他条件依法从

事旅游经营，其管理办法由省、 自治区、直辖市制定。

Article 46

The

administrative

rules

for

tourism

operation

conducted

by

urban

and

rural

residents using their own housing or other conditions in ways permitted by the law

shall

be

formulated

by

provinces,

autonomous

regions

and

municipalities

directly

under the central government.

第四十七条

经营高空、高速、水上、 潜水、探险等高风险旅游

项目，应当按照国家有关规定取得经营许可。

< br>

Article 47

Operators of high-risk tourist activities involving high altitude, high speed, water

sports,

diving

and

expedition

must

obtain

the

required

business

licenses

in

accordance with relevant state regulations.

第四十八条

通过网络经营旅行社业务 的，应当依法取得旅行社

业务经营许可，并在其网站主页的显著位置标明其业务经营许可 证信

息。

发布旅游经营信息的网站，应当保证其信息真实、准确。

Article 48

Operators

of

online

travel

agency

business

must

obtain

the

business

license

of

travel

agencies

in

accordance

with

the

law,

and

display

the

information

of

their

business license in a prominent position on the homepage of their website.

Websites

that

publish

information

on

tourism

operation

must

ensure

the

authenticity and accuracy of such information.

第四十九条

为旅游者提供交通、住宿、餐饮、娱乐等服务的经

营者，应当符合法律、法规规定的 要求，按照合同约定履行义务。

Article 49

Operators

that

provide

transportation,

accommodation,

catering

and

entertainment

services

for

the

tourists

must

comply

with

the

requirements

of

laws

and regulations and fulfill their obligations provided in the contract.

第五十条

旅游经营者应当保证其提供 的商品和服务符合保障人

身、财产安全的要求。

17

旅游经营者取得相关质量标准 等级的，其设施和服务不得低于相

应标准；未取得质量标准等级的，不得使用相关质量等 级的称谓和标

识。

Article 50

Tourism business operators must ensure that the products and services they are

providing comply with the requirements of personal and property safety.

Tourism

business

operators

that

have

been

given

a

quality

rating

must

ensure

their

facilities

and

services

comply

with

the

quality

standards

in

support

of

their

rating; tourism operators that have not received any quality rating shall not use the

title and label associated with the relevant rating.

第五十一条