-
er_establish relationship Inquiry
Dear Sir or Madam,
We know that
you are exporters of textile fabrics.
We
would
like
you
to
send
us
details
of
your
various
ranges,
including
colors
and
prices,
and
also
samples of the different qualities of material
used.
We are volume dealers in
textiles
（纺织品）
and
believe there is a promising market in
our area for
moderately
（适度的
公道的）
-priced
goods
of
this kind mentioned
When
quoting,
please
state
your
terms
of
payment
and
discount
you
would
allow
on
purchases of quantities of not less
than 1000 for
each
single
transaction.
Prices
quoted
should
include insurance and freight to San
Francisco.
Wish
every
one
of
your
family
a
happy
life
and
may everything go smoothly with you.
Sincerely,
John Roberts
2
Exporter-establish relationship
Dear Mr. Jones,
We
understand
from
your
information
posted
on
the webpage of your
company that you are in the
market
for
textiles.
We
would
like
to
take
this
opportunity
to
introduce
our
company
and
products with the hope that mutual
benefits
（互惠
互利
双赢）
can be won.
We
are
a
joint
venture
specializing
in
the
manufacture
and
export
of
textiles.
We
have
enclosed
our
catalog,
which
introduces
our
company
in
detail
and
covers
the
main
products
we
supply
at
present.
You
may
also
visit
our
online
company
introduction
at
Http://
which
includes
our latest product
line.
Our
products,
which
have
long
been
well-received
in
Southeast
Asia,
are
currently
sharing the European market.
Should
any
of
these
items
be
of
interest
to
you,
please let us know. We
will be happy to give you
a
quotation
（报价单）
upon
receipt
of
your
detailed requirements.
John Roberts
ish relationship
Dear Mr. Jones,
Please
first
of
all
allow
me
to
extend
my
hearty
gratitude to you for
your letter dated __Nov. 17th,
2009_____ concerning __nnnnnn__
We have received your
letter of the 9th of
April
showing
your
interest
in
our
complete
product
information.
Our
product
lines
mainly
include
high
quality
textile products. To give you a general
idea of the
various kinds of textiles
now available for export,
we have
enclosed a catalogue and a price list.
Y
ou
may also visit our
online company introduction at
Http://
which
includes
our latest product line.
We
look
forward
to
your
specific
enquiries
and
hope
to
have
the
opportunity
to
work
together
with you in the future.
Sincerely,.
3 Establish relationship
Dear Mr. Jones:
We
have
refreshed
our
online
catalog
at
,
and
now
it
covers
the
latest
new
products,
which
are
now
available
from stock
We
believe
that
you
will
find
some
attractive
additions to our
product line. Once you have had
time to
study the supplement, please let us know
if
you
would
like
to
take
the
matter
further.
We
would
be very happy to send samples to you for
close inspection.
We
will
keep
you
informed
on
our
progress
and
look forward to hearing from you.
Sincerely,
4
quotation
Dear
Mr. Jones,
Thank
you
for
your
inquiry
of
March
16th.
We
are
pleased to hear that you are interested in our
product
We've
enclosed
the
photo
and
detailed
information of the
product for your
reference
（供
您参考）
:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price:
10usd/pcs
Payment: L/C
For
purchase
quantities
over
1,000pcs
of
individual
items
we
would
allow
you
a
discount
（折扣）
of
1%.
Payment
is
to
be
made
by
irrevocable L.C at sight.
We look forward to
receiving your first order.
Overall quantities
Sincerely,
5
Counter-offer
Dear Mr. Jones,
We
acknowledge
（确认收到
确切得到）
receipt
of
both
your
offer
of
May
6
and
the
samples
of
Men's
Shirts, and thank you for these.
While appreciating the good
quality of your shirts,
we
find
your
price
is
rather
too
high
for
the
market we wish to supply.
We
have
also
to
point
out
that
the
Men's
Shirts
are
available
in
our
market
from
several
European
manufacturers,
all
of
which
are
at
prices
from
10%
to
15%
below
the
price
you
quoted.
Such
being
the
case,
we
have
to
ask
you
to
consider if you can make
reduction in your price,
say
10%.
As
our
order
would
be
worth
around
US$$50,000, you may think it worthwhile
to make
a concession.
We are looking forward to
your reply,
Sincerely,
Sincerely,
6
Counter-counter offer
Dear
Mr. Jones:
We
confirm having received your
telex
（电传）
/531 of
May 17, asking us to make a 10%
reduction in our price for Men's
Shirts. Much to
our regret,
we are unable to comply
（遵从
依从）
with your
request because we have given you the
lowest possible price. We can assure
you that the
price
quoted
（报价）
reflects the high quality of
the products
We
still
hope
to
have
the
opportunity
to
work
with you and any
further enquiry will receive our
prompt
attention.
Sincerely,
7
Urge the opening of L/c
Dear
Mr. Jones:
With
reference
to
the
4,000
dozen
shirts
under
our
Sales Confirmation 260,
we wish to draw your attention to the
fact that the
date
of
delivery
is
approaching
but
up
to
the
present
we
have
not
received
the
covering
L/C.
Please do your utmost to
expedite
（促进
加速）
its
establishment
so
that
we
may
execute
（实施
执行）
the order
within the prescribed
（规定的
指定的）
time.
In order to
avoid subsequent
（随后的
后来的）
amendments
（修正
改善）
, please see to it that
the
L/C
stipulations
（规定
条款）
are
in
exact
accordance with the terms of the
contract.
We
look
forward
to
receiving
your
favorable
response at an
early date.
Sincerely,
8
Delay of the
opening of L/C
Dear Mr. Jones:
With reference
to our Sales Confirmation No.825
dated
August 10, 2002, we regret to say that your
letter
of
credit
has
not
yet
reached
us
up
to
the
time
of
writing.
This
has
caused
us
much
inconvenience
as
we
have
already
made
preparations
for
shipment
according
to
the
stipulations
（规定
条款）
of
the
said
Sales
Confirmation.
You must be aware that the terms and
conditions
of
a
contract
once
signed
should
be
strictly
observed, and
failure to abide
（遵守）
by them
will
mean
violation
（违背）
of
contract. If
you
refer to
our Sales Confirmation, you will see the
clause
（条款）
reading:
Credit
before
30th
August,
2002,
failing
which
the Seller reserves
the right to rescind
（废除
撤
销）
the contract without further
notice.
The
goods you ordered have been ready for quite
some
time
and
the
demand
of
late
has
been
so
great
that
we
find
it
hard
to
keep
them
for
you
any
longer.
However,
in
consideration
of
our
friendly
business
relations,
we
are
prepared
to
wait for your L/C, which
must reach us not later
than October 5,
2002. If we again fail to receive
your
L/C
in
time,
we
shall
cancel
our
Sales
Confirmation and ask you to
refund
（退款
赔偿）
to
us
the
storage
charges
we
have
paid
on
your
behalf.
Your
cooperation
in
this
respect
will
be
appreciated.
9
Rectify
（修改）
the
L/C
Dear Mr. Jones:
We have received your L/C
No.121/99 issued by
the
Yemen
Bank
for
Reconstruction
&
Development for the amount of $$19,720
covering
1,600
dozen
Men's
Shirts.
After
reviewing
the
L/C,
we
find
that
transshipment
（转载
换船）
and partial
shipment are not allowed.
As
direct
steamers
to
your
port
are
difficult
to
find, we have to ship via Hong Kong
more often
than not. As to partial
shipment, it would be our
mutual
benefit
because
we
could
ship
immediately whatever we have on
hand
（现有的
在手边）
instead
waiting for the whole lot to be
completed.
We,
therefore,
are
writing
this
afternoon,
asking
you
to
amend
the
L/C
to
read:
AND
PARTIALSHIPMENT ALLOWED
We shall be glad if you see
to it that amendment
（修正条款）
is cabled
（发电报）
without any
delay,
as
our
goods
have
been
packed
ready
for
shipment for quite some time.
Sincerely,
10.
Claims and
Adjustments Complaint
10,
。
1
买房就质量向卖方申诉及索赔
We are so sorry to have to
lodge a claim against
you about the
quality of the goods you shipped us
on
the 22nd of June, and we hope that this matter
be settled through our personal
discussion.
10.2
卖方回复索赔（就买方对颜色的投诉）
After
thorough
investigation,
we
find
that
slight
deviation of the color is normal
according to the
usual standard of our
industry, therefore we regret
to say
that we cannot accept your claim.
10.3
买方对卖方的恢复进行再投诉（颜色）
But if you compare the present sample
with your
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