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1.
Someone who works with and
through other people by
coordinating
their work activities in order to accomplish
organizational goals is ___________.
a.
a very intelligent
individual
b.
a supervisor
of production work
c.
a
manager
d.
an operations
supervisor
2.
Managers who are responsible for making
organization-wide decisions and
establishing the plans and
goals that
affect the entire organization are _____________.
a.
first-line managers
b.
top managers
c.
production managers
d.
research managers
3.
All levels of
management between the supervisory level and
the top level of the organization are
termed _____________.
a.
middle managers
b.
first-line managers
c.
supervisors
d.
foremen
4.
Executive
vice
president
,
president
,
managing
director
,
chief
operating officer
,
chief
executive officer
, or
chairman
of
the
board
are
positions
associated
with
which
of
the
following levels of
management?
a.
team leaders
b.
middle managers
c.
first-line managers
d.
top managers
5.
The lowest
level of management is ______________.
a.
a nonmanagerial employee
b.
a department of research
manager
c.
a vice president
d.
a first-line manager
6.
_____________
is
the
process
of
getting
activities
completed efficiently and effectively
with and through other
people.
a.
Leading
b.
Management
c.
Supervision
d.
Controlling
7.
_____________
distinguishes a managerial position from a
nonmanagerial one.
a.
Manipulating others
b.
Concern for the law
c.
Increasing efficiency
d.
Coordinating and integrating others’
work
8.
An automobile manufacturer that
increased the total number
of
cars
produced
at
the
same
cost,
but
with
many
defects,
would be
_____________.
a.
efficient
and effective
b.
increasing
efficiency
c.
increasing
effectiveness
d.
concerned
with inputs
9.
Effectiveness is synonymous with
_____________.
a.
cost
minimization
b.
resource
control
c.
goal attainment
d.
efficiency
10.
Efficiency refers to
_____________.
a.
the
relationship between inputs and outputs
b.
the additive relationship
between costs and benefits
c.
the exponential nature of costs and
outputs
d.
increasing
outputs regardless of cost
11.
The management process
functions consist of
______________.
a.
planning, organizing,
staffing, and directing
b.
planning, organizing, leading, and
directing
c.
planning,
organizing, leading, and staffing
d.
planning, organizing, leading, and
controlling
12.
Whereas
_____________
is
concerned
with
the
means
of
getting things done, _____________ is
concerned with the
ends, or
attainment of organizational goals.
a.
effectiveness; efficiency
b.
efficiency; effectiveness
c.
effectiveness; goal attainment
d.
goal attainment;
efficiency
WHAT
DO
MANAGERS
DO?
MANAGEMENT
FUNCTIONS
13.
The five
management functions of planning, organizing,
commanding, coordinating, and
controlling was proposed
by
______________.
a.
Frederick
W. Taylor
b.
Henry Ford
c.
Chester Barnard
d.
Henri Fayol
14.
Writing an
organizational strategic plan is an example of the
______________ management function.
a.
leading
b.
coordinating
c.
planning
d.
organizing
15.
A
manager
resolving
conflict
among
organizational
members is performing what function?
a.
controlling
b.
commanding
c.
directing
d.
leading
16.
Mentoring
is
primarily
associated
with
the
management
function of
_____________.
a.
planning
b.
organizing
c.
leading
d.
controlling
17.
__________ developed a categorization
scheme for defining
what managers do,
consisting of 10 different but highly
interrelated roles.
a.
Henri Fayol
b.
Henry Ford
c.
Henry Mintzberg
d.
Henry Morris