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All
right
,I
want
to
see
a
show
of
hands:how
many
of
you
have,unfriended
someone
on
Facebook
because
they
said
something
offensive
about
politics
or
religon,childcare
food?
And
how many of you know at
least one person that you avoid because you just
don't want to talk to
them?You know,it
used to be that in order to have a polite
conversation we just had to follow the
advice
of
Henry
Higgins
in
Fair
Lady.
Stick
to
the
weather
and
your
these
days,with climate change and anti-
vaxxing,those su
bject… are not safe
this world that
we live in, this world
in which every conversation has the potential to
devolve into an argument,
where our
politicians can't speak to one another and where
even the most trivial of issues have
someone fighting both passionately for
it and against it,it's not Research did a study
of 10000 American adults,and they found
that at this moment,we are more popularized,we are
more
divided,than
we
ever
have
been
in
're
less
likely
to
compromise,which
means
we're not listening to each we make
decisions about where to live,who to marry and
even who our friends are going to
be,based on what we already ,that means we're
not listening to each other.A
conversation requires a balance between talking
and listening,and
somewhere
along
the
way,we
lost
that
,part
of
that
is
due
to
smartphones that you all either have in
your hands or close enough that you could grab
them
really ing to Pew Research,about a
third of American teenagers send more than a
hundred text a many of them,almost
most of them, are more likely to text their
friends
than they are to talk to them
face to 's this great piece in The was written by
a high school teacher named Paul
Barnwell.
And
he
gave
his
kids
a
communication
wanted
to
teach
them
how
to
speak
in
a
specific subject without using he said
this
conversational
competence
might
be
the
single
most
overlooked
skill
we
fail
to
teach.
Kids
spend
hours
each
day
engaging
with
ideas
and
each
other
through
screens,but
rarely
do
they
have
an
opportunity
to
hone
their
interpersonal
communication
mingt
should
like
a
funny question,but we have to ask
ourselves:Is there any 21st-century skill more
important than
being
able
to
sustain
coherent,confident
conversation?Now,I
make
my
living
talking
to
people:Nobel
Prize
winners,truck
drivers,billionaires,kindergarten
teachers,head
of
state,plumbers.I talk to people that I
like.I talk to people that I don't like.I talk to
some people
that I disagree with deeply
on a personal I still have a great conversation
with
I'd like to spend the next 10
minutes or so teaching you how to talk and how to
of
you
have
already
hear
a
lot
of
advice
on
this,things
like
look
the
person
in
the
eye,think
of
interesting
topics
to
discuss
in
advance,look,nod
and
smile
to
show
that
you're
paying
attention,repeat back
what you just heard or summarize it .So I want you
to forget all of is
is
no reason
to
learn
how
to
show
you're
paying
attention
if
you
are
in
fact
paying
,I actually use the exact same skills
as a professional interviewer that I do in regular
,I'm going to teach you how to
interview people, and that's actually going to
help you learn
how
to
be
better
to
have
a
conversation
without
wasting
your
time,without getting bored ,and,please
God,without offending 've all had really great
've had them know what it's kind of
conversation where you
walk away
feeling engaged and inspired,or where you feel
like you've made a real connection or
you've been perfectly is no reason why
most of your interactions can't be like
I
have 10
basic rules.I'm
going
to
walk you
through
all
of
them,but
honestly,if you
just
choose one of them and
master it,you'll already enjoy better
conversations.
Number 1:Don't I don't
mean just set down your cell phone or your tablet
or
your car keys or whatever is in you
hand.I mean, be in that 't think about
your argument you had with your 't
think about what you're going to have for
you want to get out of the
conversation,get out of the conversation,but don't
be half in it and half
out of it .
Number 2:Don't you want to state your
opinion without any opportunity for
response or argument or pushback or
growth,write a ,there's a reall good reason why I
don't
allow
pundits
on
my
show
:Because
they're
really
they're
conservative,they're
going
to
hate
Obama
and
food
stamps
and
they're
liberal,the're
going
to
hate
big
banks
and
oil
corporations
and
Dick
y
pre
you
don't
want
to
be
like
need to
enter every conversation assuming that you have
something to famed
therapist Peck
said that true listening requires a setting aside
of sometimes
that means setting aside
your personal said that sensing this
acceptance,the speaker
will become less
and less vulnerable and more and more likely to
open up the inner recesses of
his
or
her
mind
to
the
,assume
that
you
have
something
to
Nye:
is an expert in
something.
Number
3:Use
open-ended
this
case,take
a
cue
from
your
questions with who, what,when
,where,why or you put in a complicated
question,you're
going to get a simple
answer I ask you,
most powerful word in
that sentence,which is
wasn't.
you
angry?
was
very
angry.
them
describe
're
the
ones
that
asking
them
things
like,
was
that
like?
did
that
feel?
then
they
might
have
to
stop
for
a
moment
and
think
about
it,and
you're
going
to
get
a
much
more
interesting respone.
Number
4:Go with the means thoughts will come into your
mind,and you need to
let them go out of
your 've heared interviews often in which a guest
is talking for several
minutes
and
then
the
host
comes
back
in
and
asks
a
question
which
sees
like
it
comes
out
of
nowhere,or
it's
already
been
means
the
host
probably
stopped
listening
two
minutes
ago
because
he
thought
of
this
really
clever
question,and
he
was
just
bound
and
determined to say we do
the exact same 're sitting there having a
conversation
with someone,and then we
remember that time that we met Hugh Jackman in a
coffee
we stop s and ideas are going
to come to need to let them come and let
them go.
Number 5:If you
don't know,say that you don't people on the
radio,especially on
NPR,are mucn more
aware that they're going on the record,and so
they're more careful about
what they
claim to be an expert in and what they claim to
know for on the side
of should not
be cheap.
Number
6:Don't
equate
your
experience
with
they're
talking
about
having
lost
a
family
member,don't
start
talking
about
the
time
you
lost
a
family
they're
talking
about the trouble they're having at
work,don't tell them about how much you hate your
's
not
the
is
never
the
experiences
are ,more
importantly,it
is
not
about
don't
need
to
take
that
moment
to
prove
how
amazing
you
are
or
how
much
you've dy asked Stephen Hawking once
what his IQ was,and he said,
who brag
about their IQs are loser.
Number 7:Try
not to repeat 's condescending,and it's really
boring,and we tend to
do it a ally in
work conversations or in conversations with our
kids,we have a point to
make,so we just
keep rephrasing it over and 't do that.
Number 8:Stay
out
of
the y,people
don't care
about
the
years,the
names,the
dates,allthose
details that you're struggling to come up with in
your don't
they care about is care
about what you're like,what you have in forget
the
them out.
Number 9:This
is not the last one,but it is the most important
.I cannot tell you
how many really
important poeple have said that listening is
perhaps the most,the number one
most
important skill that you could said,and I'm
paraphrasing,
open,you're
not
learning.
Calvin
Coolidge
said,
man
evet
listened
his
way
out
of
a
job.
control.I
don't have to hear anything I'm not interested
in.I'm the center of attention.I can bolster
my own there's another reason:We get
average person talks at about
225 words
per minute,but we can listen at up to 500 words
per our minds are filling in
those
other 275
look,I
know,
it
takes
effort and
energy
to
actually
pay
attention
to
someone,but if
you can't do that,you're not in a 're just two
people shouting out
barely related
sentences in the same have to listen to one n
Covey said
it very said,
the
intent to reply.
One more rule,Number
10,and it's this one:Be brief.A good conversation
is like a miniskirt
;
short
enough
to
retain
interest,but
long
enough
to
cover
the
subject-My
of
this
boils
down to the same basic concept,and it
is this one:Be interested in other know,I grew
up with a very famous grandfather,and
there was kind of a ritual in my would come
over
to
talk
to
my
grandparents,and
after
they
would
leave,my
mother
would
come
over
to
us,and she'd
say,
the
mayor
of
won
a
Pulitzer
's
a
Russian
ballet
dancer.
I
kind
of
grew up assuming everyone
has some hidden,amazing thing about honestly, I
think it's
what makes me a better
host.I keep my mouth shut as often as I possibly
can,I keep my mind
open,and
I'm
always
prepared
to
be
amazed,and
I'm
never
do
the
same
out,
talk to people,listen to people,and,most
importantly,be prepared to be amazed.
我
想让大家举手示意一下
:
有多少人曾经在社交网络上拉黑过好友
,因为他们发表过关
于政治、宗教、
儿童权益、
或者食物等不恰当的言论?有多少人之前有一个不想见的人,
因
为你就是不想和对方说话。
要知道在过去想要进行一
段礼貌的交谈,我们只要遵守亨利
·
希金斯在《窈窕淑女》中<
/p>
的忠告
:
谈论天气和你的健康状况就行了
,
但这些年随着气候变化以及反对疫苗运动的开展,
这招也不怎
么管用了。
因此在我们生活的这个世界,
每一次交谈都有可能发展为争辩。
政客无法彼此交流,
再<
/p>
鸡毛蒜皮的小事都有人群情激昂的赞成或反对
:
< br>这太不正常了。
皮尤研究中心对一万名美国成年人做了
一次调查,
发现我们现在的偏激程度、
我们的立
场鲜明程度,比历史上任何时期都要高。
我们越来越不倾向于妥协,这意味着我们没有倾听彼此。
p>
我们做的各种决定
:
选择生活在何处、与谁
结婚、甚至和谁交朋友,都只基于我们已经
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