-
酒店英语
900
句
前厅部分
Front office
一、
Greeting Guests
问候客人
1
．
2
．
3
．
4
．
5
．
Good morning
，
sir.
早上好，先生。
Good
afternoon
，
madam.
中午好，太太。
Good
evening
，
sir.
晚上好，先生。
Good
night
，
madam.
晚安，夫人。
How are
you
？
你好吗？
Fine
，
thank
you
，
and
you
？
很好，谢谢，您呢？
Fine
，
thanks.
很好，谢谢。
How do you
do
？
您好？
How do you
do
！
您好！
Welcome to
our hotel.
欢迎光临我们饭店。
May you enjoy your stay in our hotel.
祝您住店期间愉快。
Hope
you had a good trip.
希望您旅途愉快。
Hope you
have a good journey.
祝您旅途愉快。
It
’
s nice to meet
you
，
sir.
见到您很高兴，先生。
Pleasant to meet
you
，
sir. My name is
……
见到您很高兴，先生。我叫
×××
Welcome you
back
，
sir.
欢迎您回来，先生。
Nice to
see you again
，
madam.
很高兴又见到您，夫人。
Goodbye
，
thank you
for coming.
Please come
again.
再见，感谢您光
临，希望您再次光临。
Have a nice day.
祝您今天愉快。
Have a
good evening.
祝您度过一个愉快的夜晚。
Have a good weekend.
祝您周末愉快。
Good
night and have a good rest.
晚安，祝您休息好。
Good
night and pleasant dreams.
晚安，祝您做个好梦。
Good
night and rest well. Hope you will come back
tomorrow.
晚安，祝
您休息好，明天再来。
Hope you a pleasant journey
home.
祝您回程愉快。
Happy landing.
一路顺风。
What can I
do for you
，
sir
？先生
，请问我可以帮您吗？
May I help
you
？我可以帮您忙吗？
May
I be of any
assistance
？我可以为您做些什么？
Is there anything I can do for
you
？我能为您做点什么？
Here you are
，
sir.
先生，给您。
Sorry to
have kept you waiting so
long
，
sir.
对不起，
先生，
让您久等了。
Thank you for
waiting
，
sir.
谢谢您的等候，先生。
6
．
7
．
8
．
9
．
10
．
11
．
12
．
13
．
14
．
15
．
16
．
17
．
18
．
19
．
20
．
21
．
22
．
23
．
24
．
25
．
26
．
27
．
28
．
29
．
30
．
31
．
Thank you.
谢谢。
It
’
s my pleasure.
不用谢，很乐意为您效劳。
32
．
It
’
s my duty.
这是我应该做的。
33
．
That
’
s all right.
不用谢。
34
．
Not at all.
不用谢。
35
．
Don
’
t mention it.
不必介意。
36
．
I
’
m afraid not.
恐怕不行。
37
．
It
’
s not
possible.
这不可能。
38
．
I’
m really
sorry
，
but you see my
difficulties.
真对不起，但希望您能体
谅我的难处。
39
．
I
’
m really sorry
to hear that.
真抱歉听您这样说。
40
．
I
beg your pardon.
对不起，请您再说一遍好吗？
41
．
Pardon me
，
sir
？先生，对不起，请您重复一遍，好吗？
42
．
I
’
ll look into
it.
我将会调查此事。
43
．
How are you
？
I
’
m glad to meet you here.
您好！在这里见到您真高兴。
44
．
We
haven
’
t seen you for a long
time. How are you getting
along
？
我们
好久没见面了，您好吗？
45
．
Wish you a successful visit.
祝您访问成功。
46
．
Merry
Christmas
！圣诞快乐！
47
．
Happy new
year
！新年快乐！
48
．
Wish you good
luck
！祝您好运！
49
．
Wish you a happy
festival
！
祝您节日愉快！
50
．
After you
，
please<
/p>
，
sir.
先生，您先请。
51
．
Thank you for your compliment.
谢谢您的赞扬。
52
．
Thank you for your kind understanding.
谢谢您的谅解。
53
．
What
’
s the
matter
？
May I help you?
怎么了？我可以帮你吗？
54
．
I
have come to say good
－
bye.
我是来告别的。
55
．
I’
d like to say
good
－
bye to you all.
我要向你们大家告别了。
56
．
Good
－
bye
then
，
and
don
’
t forget to keep in
touch.
那么再见，别忘记
了保持联系。
57
．
Good
－
bye
then
，
and remember me to your
parents.
那么再见，代我向
您父母问好。
58
．
How long will you stay
here
？您在这里住多久？
59
．
May I show you to your room
，
sir
？
Hope
you
’
ll enjoy your stay in
our
hotel.
先生，我带您到房间去，好吗？祝您在我们饭店居住愉快。
60
．
We
ndy
，
I
’
d like you to meet my
friend
，
Sam.
温迪，我给
你介绍一下
我的朋友，山姆。
61
．
How do you like
Beijing
？您觉得北京怎么样？
62
．
What
’
s your first
impression of
China
？您对中国的初步印象如何？
63
．
How do you like our
hotel
？
您觉得我们饭店怎么样？
64
．
Help yourself to
dinner
，
please.
请用餐。
65
．
We
hope you will come and stay with us again.
希望您再次光临我们饭
店。
66
．
We
hope you had an enjoyable
stay
，
sir.
先生，
希望您在这里住的愉快。
67
．
Have a pleasant journey home.
祝您旅途愉快。
68
．
Thank you for choosing our
hotel
，
I hope you enjoy your
stay.
谢谢您光
临我们饭店，希望您在这里住的愉快。<
/p>
69
．
Thank you very
much
，
sir.
Goodbye
，
hope you have a good
flight.
先生，
非常感谢您。再见，希望您航程愉快。
70
．
We
are
very
happy
to
have
you
here.
Mr.
brown.
I
do
hope
you
are
enjoying your stay with us.
布朗先生，我们非常高兴您住在我们饭店，
我真心希望您在这里住的愉快。
71
．
See you
tomorrow
，
sir.
先生，明天见。
72
．
Pleasant journey home.
祝您归途愉快。
73
．
Is
there anything else that
I can do for <
/p>
you
？您还有别的事情要我帮忙
吗？<
/p>
74
．
Will it trouble
you
？这会打扰您吗？
75
．
Would you mind if I
……
？如果您不介意，我可以
……
吗？
< br>
76
．
If we have any
shortcoming
，
please point it
out.
照顾不周，请多指正。
77
．
I
’
m sorry to
disturb you.
对不起，打扰了。
78
．
I
’
m sorry
< br>，
It
’
s our
fault.
对不起，这是我们的错。
79
．
Thanks for your reminding.
谢谢您的提醒。
80
．
We
’
ll try our
best to take some measures so that you can be
satisfied.
我
们将立即采取措施，使您满意。
二、
Room Reservation
客房预订
81
．
Good morning
，
Room
Reservation
，
may I help you
？早上好，客房预
订处，请问我可以帮助您吗？
82
．
What kind of room would you like
（
prefer
）
？您希望要
什么样的房间？
83
．
Would you like a room with a front view
or a rear view
？您是要窗户临
街的房间，还是
要背街的房间？
84
．
Do
you want a single room or a double
room
？您是要单人间还是双人
间？
85
．
Would a double room
do
？双人间可以吗？
86
．
Would you like breakfast in our
hotel
？您要不要在饭店吃早餐？
87
．
In
whose name is the reservation
made
？是以谁的名义订的房间？
88
．
How do you spell your name
，<
/p>
please
？请问您的名字怎么拼写？
89
．
I
’
m
sorry
，
but we
don
’
t have any record of
your reservation.
对不起，我
们这里没有您预订的记录。
90
．
I
’
m
sorry
，
we have no record of a
reservation in your name.
对不起，没
< br>有以您名字预订房间的记录。
91
．
Do
you have a letter or fax confirming the reservatio
n
？您是否收到过确
认您订房的信件或传真？
< br>
92
．
Who made the reservation
，
please
？请问是谁预订的房间？
93
．
From which
country
？从哪个国家预订的？
94
．
Do
you remember the name of the reservation clerk
？您是否记得预订员
的姓名？
95
．
When did you make the
reservation
？你是什么时候订的房？
96
．
What was the date of the
reservation
？请问您预订房间的日期？
97
．
Would you like Full American Plan or
Continental Plan?
您希望是美国
收费方式
还是欧式收费方式？
98
．
How long do you plan to
stay
？您计划住多久？
99
．
How long will you be
staying
？您将要住多久？
100
．
For how many
nights
？您要住几个晚上？
101
．
For how
long
？您准备住多长时间？
102
．
How many guests will there be in your
party altogether
？你们一起有几
个人？
103
．
I can book you a single room for the
15
th
and 16
th
.
我可以为您在
15
日、
16
日两天订一个单人房间。
104
．
We can confirm a room for the
15
th
and
16
th
.
我们可以确认您
15
日、
16
日订的一
个房间。
105
．
It
’
s all right
for the 15
th
，
but not the
16
th
. 15
日的订房没问题，<
/p>
但
16
日
恐怕不
行。
106
．
Just a
moment
，
please.
I
’
ll check the room
availability.
请稍等，我去查
一下房间预订情况。
107
．
Thank you for
waiting
，
sir.
先生，谢谢您耐心等待。
108
．
Sorry to have kept you
waiting
，
sir.
对不起<
/p>
,
先生
,
让您久
等了。
109
．
Unfortunately we are fully booked for J
uly
，
15
th
.
遗憾的是我们
7
月
15
日客房已全部订满。
110
．
I
’
m
sorry
，
I
can
’
t book you a room for Ju
ly
，
15
th
.
对不起，我无法为您
订
7
月
15
日的客房。
111
．
We are fully booked for all types of
rooms on that night.
我们酒店那天
的客房已全部订满。
112
．
We won
’
t be able
to guarantee you a room for July
15
th
.
我们不能保证
7
月
15
日有房间给您。
113
．
If there isn
’
t
any room
，
we can get you on
the waiting list or we can find
you a
room in another hotel.
如果没有空房间，我们可以将您放入
等候
名单中，一旦有空房就马上给您安排，或者为您在其他饭店找个房间
入住。
114
．
For a single
room
，
the price would be 30
USD.
单人房间的价格是
30
美元
。
115
．
The total cost would be 100 USD.
全部费用是
100
美元。
116
．
There is a 15 percent reduction for
drinks.
饮料减价
15
％。<
/p>
117
．
I
’
m
sorry
，
we
don
’
t
have
connecting double rooms
，
but
we have large
adjoining
rooms.
对不起，
我们没有相通的双人房间，
但我们有大的相
邻房间。
118
．
I
’
m
sorry
，
we
don
’
t have saunas in our
hotel
，
but we have massage
service.
对不起，我们没有蒸汽浴，但我们有按摩服务。
119
．
Would you like us to send you a brochur
e
？我们给您寄一份介绍我们饭
店的小册子好吗？
120
．
May I have your name and initials
，
please
？请问您的姓名的首写字母？
121
．
Who
’
s the
reservation for
？您为谁预订房间？
122
．
Gould you give me your address and
telephone number
，
please
？
请问您
的地址和联系电话？
123
．
How will you be paying the bill
< br>（
account
）？您将如何付款？
< br>
124
．
You
’
ll have to
send us a deposit of 50 USD.
您需要寄给我们
50
美元的
押金。
125
．
Is the company willing to cover all the
expenses
？公司是否愿意支付所
有的费用？
126
．
When will you be
arriving
？您将何时到达？
127
．
Will you be coming by
plane
？
And the flight No. ple
ase
？您将乘飞机来
吗？航班号是多少？
128
．
May I have the airline flight number
and arrival time
？我可以问您航班
号和到达
时间吗？
129
．
We look forward to seeing
you
（
serving
you
）
.
我们期待着您的光临
（或：
为您服务）
。
130
．
The room may have been reserved in the
name of the person who made
the
reservation.
也许您的房间订在为您预订的那个人名下了。
131
．
Our hotel has a fine view of the city.
从我们饭店可以看到城市的优美
景色。
132
．
Our hotel overlooks one of the main
avenue in the city.
从我们饭店可以
俯
瞰城市中的主要大道之一。
133
．
Our hotel is beautifully situated.
我们饭店环境优美。
134
．
Our hotel is located in the centre of
the city.
我们饭店位于市中心。
135
．
This is the peak season.
I’
m
sorry
，
but could you call us
again later on this
week
？
We may have
a cancellation.
现在是旅游旺季，很抱歉，您在这
< br>周后几天再打电话过来好吗？也许会有人取消预订。
136
．
We don
’
t have any
single room available. Would you mind a double
room
instead
？我们没有单人间了，如果是个双人
间您介意吗？
I
’
m
afraid
we
have
no
credit
arrangements
with
your
company.
We
will
need
an
advance deposit by bank draft or in
cash before the reservation date.
抱歉，
我们与贵
公司没有信用合同，
所以希望您再
这个预订日期前以银行汇票或现金形式付给我
们一笔保证金。
三、
Registration
入住登记
137
．
Good afternoon
，
we
warmly welcome you to our hotel.
下午好，欢迎光
临。
138
．
Would you please complete this
registration form
？请您填写一下这张登
记
表，好吗？
139
．
Could you please put your nationality t
here
，
sir
？先生，
请将您的国籍写
在这。
140
．
May I ask you to put your name in block
capitals
？请用大写字母写您的
名字好吗？
141
．
What
’
s your occup
ation
，
please
？请问您的
职业？
142
．
What
’
s your
address in your native country
，
< br>please
？请问您在本国的地
址？
< br>
143
．
Could you sign your name
，
please
？请您签一下名，好吗？
144
．
I
’
ll need your
signature.
我需要您的签名。
145
．
Sign here
，
please.
请在这签。
146
．
Would you put your signature here
，
please
？请您在这签一下名，
好吗？
147
．
May I see your passport
，
please
？我可以看看您的护照吗？
148
．
Have you got any identification
< br>？您有什么可以证明您身份的吗？
149
．
Here is your
key
，
hope you enjoy your stay
in our hotel.
这是您的钥匙，
祝您住店愉快。
150
．
Could
you please put
your key on the Reception Counter when
you are
out for the sake of
safety
？为安全期间，请您在外出时把房间钥匙放到
接待
台来好吗？
151
．
Could you keep your room key until you
check out
？请您在住点期间自
己保管钥匙，直到离店
。
152
．
The porter will show you to your
room.
行李员会领您去您的房间的。
153
．
Your room number is 502. on the fifth
floor.
您的房号是
502
房，
在
5
楼。
154
．
The porter will take your luggage and
show you the way.
行李员会为您
提行李，并为您领路。
155
．
I
’
m afraid your
room is not ready yet. Would you mind waiting
，
please
？
We
are very sorry for the inconvenience.
恐
怕您的房间还没有整理好，
希望您不会介意在这里等一下，给您带来的不便真对不起。<
/p>
156
．
Our check
－
in time
is 12 noon
，
I
’
m afraid we have no vacant rooms now.
would you mind waiting until then
？我们登记入住的时间是中午
12
点，
恐怕现在没有空房，烦请您等到那是好吗？
157
．
Unfortunately
，
we
are fully booked for
tonight
，
would you like me to
get
you a room in another hotel
< br>？很抱歉，我们今晚的房间已全部订满，我
帮您联系另外一家酒店，好吗？
158
．
Please wait a
moment
，
I have to check if
there is a room available.
请稍
等，我要查一下看是否有空房间可以出租。
159
．
As
a
hotel
policy
，
we
require
one
day
’
s
room
charge
as
a
deposit
for
guests
without
reservation.
饭店规定没有预订的客人入住需交
一天的
房费押金。
160
．
The room rate is 135 per day including
10
％
service
charge.
房费是每天
135
美
元，包括
10
％的服务费。
161
．
Room-to-room
calls
can
be
made
from
your
room
，
please
dial
room
number
directly.
在房间内可拨打房间与房间的电话，请直接拨号。
162
．
Half-day room rate will be charged if
you check out after 12:00 noon.
如
果您在中午
12:00
点以后退房将加收半天房费。
163
．
Full-day room rate will be added if you
check out after 6:00pm.
如您在下午
6
点以后退房将收全天房费。
164
．
No
additional
charge
is
required
for
children
under
12
sharing
parent
’
s
room without extra bed.
12
岁以下儿童与父母同床不收加床费。
165
．
All
reservation
are
held
until
6:00pm
unless
guaranteed
or
informed
earlier
，
as a
hotel policy.
饭店规定
,
除保证类预订或提前预订外，其他
预订均保留房间至预订日当天下午
6
点。
166
．
Rates
are
subject
to
change
by
the
hotel
management
without
a
prior
notice.
饭店房价若有变更，恕不另行通知。
167
．
We have special corporate rates for
certain commercial accounts.
我们对
某些商业团体实行特别价格。
168
．
Please show me your passport or some
other identification.
请让我看一
下
您的护照或其他能证明您身份的证件。
四、
Room Change or
Extension
换房或续住
169
．
Please show me your passport or some
other identification.
请让我看一
下
您的护照或其他能证明您身份的证件。
170
．
I’
m due to check out
tomorrow
，
but
I’
d like to extend my stay
by two or
three days.
我应该明天离店，但我想延长两至三天离店。
171
．
May I have your name and room and room
number
，
please
？请问您
的姓
名和房号。
172
．
Just a
moment
，
please.
I’
ll check our room
available for the next three
days.
请稍等，我查一下后三天的各房可出租情况
.
173
．
Thank
you for
waiting
，
sir.
I
’
m
afraid
our hotel is
fully booked
for the
next week.
让您久等了，先生，谢谢。恐怕下周我
们饭店的客房都订
满了。
174
．
But we may have
cancellations
，
could you
check with us at 8:00pm this
evening. <
/p>
但我们可能取消预订的客房，您今晚
8
点
再与我们核对一下
好吗？
175
．
I’
m
sorry
，
but we are expecting
several tour groups to arrive
today
，
we are
booked solid.
对不起，今天我们将有几个旅行
团队到达，我们的房间
已全部订满。
176
．
Shall
I
contact
another
hotel
for
you
？让我帮您联系另一家饭店，好
吗？
177
．
Could
I
keep
the
room
this
afternoon
？
My
fight
doesn
’
t
leave
until
6:15pm
，
and I
don
’
t want to wait around at
the airport all day.
我能把房
间保留到今天下午吗？我的航班要到下午
6:15
< br>分才起飞，
我不想整天
呆在机场。
178
．
If we weren
’
t so
heavily booked
，
we could let
you stay in the room free of
charge.
假如我们的客房没有订满的话，我们可以让您免费住半天。
179
．
If you really want to keep your room
this afternoon
，
we
’
ll have to charge
you
50
％
of the price.
如果您真想保留房间到今天下午，我们得加收
您半天房费。
180
．
Never mind
，
then.
You
can keep
your luggage at
the Bell Service until
5:00pm free of charge.
不要紧，您
可以免费将您的行李寄存在行礼部
到下午
5
点。
181
．
I’
m
afraid
that
air
conditioner
in
your
room
needs
repairing.
We
would
like to request you to
change your room.
恐怕您房间的空调需要维修，
< br>我们想请您换一下房间。
182
．
What time is the most convenient for
you to change your room
，
sir<
/p>
？
…
sorry
for
the
inconvenience.
对您来说什么换房最方便，先生？
……
给您带来不便真抱歉。
183
．
We
could
move
your
luggage
to
the
new
room
while
you
are
out
，
but
could you take any valuables with you
？在您外出期间，我们可以帮您
把行李搬至新房间内，不过您要事先
把贵重物品带走。
184
．
You may pick up your new room key
502
＃
from the
Reception Counter
when you return.
您回来时可以在接待台领您新房间
502
号的钥
匙。
185
．
Could
you leave
your
former
room
key
at
the Front
Desk when
you
go
out
，
please?
您外出时请把您原房间钥匙放在总台好吗？
186
．
Thank you very much
indeed
，
sir. We are very
sorry for the inconvenience.
Hope you
have a nice day.
真的非常谢谢您，先生。给您带来不便真抱
歉，希望您愉快。
187
．
We
’
ll extend the
reservation for
you.
我们可以为您延长预订。
188
．
We
’
ll make the
room change for
you.
我们可以给您换个房间。
189
．
You may keep the room till
3:00pm
，
if you wish.
如果您愿意，可以将房
间保留到下午
3
：
00
。
190
．
How many nights do you wish to
extend
？你希望延长住店几个晚上？
191
．
How much longer would you like to
stay
？您想再住多久？
192
．
The hotel is full and there will be
someone taking your room.
We
’
ll keep
your
luggage if you like.
我们饭店现已住满，您的房间已预订给别
人，
如果您愿意，我们可以为您保管行李。
（适用于客人想中午
结帐后保
留房间至下午的情况）
193
．
I’
m afraid
you
’
ll have to vacate your
room by 11am
，
I must
apologize for
the inconvenience.
非常抱歉，恐怕要请您在商务
11
点前搬出房间了。
给您带来不便，我表示歉意。
Your room has been booked for tomorrow.
Would you mind changing a room
？您的
房间明晚已预订给别人了。请您换一个房间，好吗？
五、
Information
问询服务
194
．
A
：
Excuse
me
，
where can I send a
cable
？
对不起，请问在哪可以发电报。
B
：
Walk straight
ahead
，
there is a post office
on the right.
直走，在您右手边有一个邮局。
195
．
A
：
I want to
change some money
，
where is
the bank
？
我想兑换一些钱，请问银行在哪？
B
：
Go
upstairs from here and then turn left.
It
’
s next to the post
office.
请
从这里上楼然后左拐，就在邮局旁。
196
．
You can get your money changed at the
cashier
’
s office.
您可以在收银处
兑换外币。
197
．
There
is
a
shop
on
the
ground
floor.
It
sells
both
Chinese
and
foreign
cigarettes.
商店在一楼，有中、外香烟出售。
198
．
There is a coffee shop on the second
floor and snacks are served there all
d
ay.
咖啡厅在二楼，全天供应快餐。
199
．
We have a Chinese restaurant and a
western-style restaurant. Which one
do
you
prefer
？我们有中餐厅和西餐厅，您更喜欢哪一种？
200
．
There is a recreation centre on the
ground floor. You can play
billiards
、
table
tennis
、
bridge and
go
bowling.
一楼有康乐
中心，在那里可以打
台球、乒乓球、桥牌和保龄球。
201
．
Breakfast is served in your room from
7am till 10am. If you wish to have
breakfast in your
room
，
ask for Room Service on
the phone.
早餐送餐服
务是从早上
7
点至上午
10
点。如果您想
在房间用早餐，请打电话要
送餐服务。
202
．
For all enquiries just lift your
telephone receiver and ask for Reception.
< br>您如果需要问询什么事
,
可以打电话给前厅接待。
203
．
Apart from the recreation
centre
，
we also have a health
club on the second
floor.
除了娱乐中心以外，我们在二楼还有一个健身俱乐部。
204
．
You can buy some stamps and postcards
in the post office.
您可以在邮局
买邮票
和明信片。
205
．
A:
Could
you
direct
us
to
the
restaurant?
请<
/p>
问
去
餐
厅
怎
么
走
？
B
：
Yes
，
I’<
/p>
ll show you the way myself.
我亲自领你们去。
206
．
A: where
’
s the
coffee shop
，
please?
请问咖啡厅在哪？
B: Go
straight through the cafeteria and restaurant and
you
’
ll find it just in
front
of
you.
径直走，穿过自助餐厅和餐馆您会看到它正在您面
前。
207
．
A: I wonder if you could tell me where
the health club is
？您
是否
能告诉我健身房在哪？
B: It
’
s round
here to the left.
Follow the sign
marked sauna and it
’
s just
next door to that.
从这向左拐。
顺着蒸汽浴的标志走，
健身房就在蒸汽
浴旁边
。
208
．
A: Where is the phone booth
，
please
？请问电话亭在哪？
B:
Along
there
to
your
left
，
madam.
It
’
s
just
past
the
Business
Centre
opposite the elevator.
向左走，走过商务中心，就在电梯对面。
210
．
A: Is this
the right way for the souvenir shop
？到礼品
商店，
从这走，
对吗？
B: Yes
，
it is.
Along the corridor
，
past the
newsstand and the library.
使得，
顺着楼梯走下去，走过报刊亭和图书馆就是商店。
211
．
A: Is the lobby bar somewhere
hereabouts
？大堂吧就在附近吗？
B:
It
’
s
right
behind
you
，
sir.
But
I
’
m
afraid
they
’
re
not
open
till
11:00
o
’
clock.
< br>酒吧就在您身后，先生。但是恐怕
11
点以后才开始营业
。
212
．
A:
Am
I
going
the
right
way
for
the
tennis
courts
？去网球
场是这条路
吗？
B: Along
the corridor to your
right
，
turn
left
，
go down the
stairs
，
along
a
bit further and out into the yard.
顺着您右
手那个楼梯走，然后左拐，
下楼再往前走一点，出门进了院子就是网球场。
213
．
A: I
’
m looking
for the conference room No4.
我要找
< br>4
号会议室。
B:
They
are
all
facing
the
open
lounge.
Along
to
your
right
，
past
the
elevators and up the
stairs.
会议室都在休息厅对面，顺着右边走，走过
电
梯，上楼就是。
214
．
A: Can I get a copy of the New York
Times
here
？我能在这买到纽约时
报吗？
B:
The
newsstand
has
a
wide
selection
of
foreign
newspapers
and
magazines.
我们报
刊亭有各种外国报纸和杂志供您选择。
215
．
A: What is the basic rate for taxis
here
？这里出租车的基价是多少？
B: It
’
s about
￥
1.2 each
kilometer
，
but the rate
double when exceeding 10
kilometers
，
and
there is night rate for after 10
o
’
clock at night.
大约
1
公
里
1.2
元，但是超过
10
公里以后加倍
收费，并且晚上
10
点以后实行
夜间收
费价格。
216
．
A: Can I get something hot at this hour
of night.
在晚上这个时间，我是
否还能吃上点热的
东西？
B:
Yes
，
over there in the coffee
shop
，
it
’
s closes midnight.
可以，那边的
咖啡
厅半夜才关门。
217
．
A:
I’
d like to
book two flight tickets for Shanghai for the
11
th
.
我要订两
张
11
日去上海的机票。
B: The travel agency in the hotel takes
all kinds of booking.
饭店旅行社
代办各种预定票。
218
．
A: When do the shops close around here<
/p>
？这附近的商店一般几点钟关
门？
B: Around 8
o
’
clock in the evening.
晚上
8
点左右。
219
．
There is a free supply of soft drinks
in the coffee shop at this hour.
咖啡
厅现在免费供饮软饮料。
220
．
You can use the sports equipment free
of charge in the health club.
您可
以免费使用健身房的运动器械。
221
．
Sports equipment is available at a
small charge of 2 Yuan per hour.
使用
运动器械每小时收费
2
元。
222
．
Sports equipment is available free of
charge.
运动器械是免费提供的。
223
．
We do not charge for admission to the
health club.
进健身房不收费。
224
．
Our charge for sports equipment is four
dollars per hour.
我们运动器械
以一小时
4
美元的标准收费。
六、
Bell Service
行李服务
225
．
Can you suggest someplace where I can
have
fun
？你能告诉我哪里可以
娱乐吗？
226
．
There is a billiard room on the first
floor.
一楼有一个台球室。
227
．
Sometimes
performances
are
given
in
the
hotel.
饭店里有时有文艺演
出。
228
．
Do you have a swimming pool
here
？这里有游泳池吗？
229
．
Is there a dance hall
here
？这里有舞厅吗？
230
．
What kind of
performances are
there
？都有些什么文艺演出？
231
．
Oh
，
there
are
acrobatics
or
performances
given
by
song
and
dance
ensembles.
有时有杂技、音乐会、歌舞等。
232
．
Could you help me get a
taxi
？您替我要辆出租车好吗？
233
．
Where do you want to
go
？您想去哪里？
234
．
Do you want to make a single trip or a
round
trip
？您是要单程，还是要
往返？
235
．
Good
afternoon
，
sir. Welcome to
the International Hotel.
下午好，先生，
欢迎光临国际大酒店。
236
．
How many pieces of luggage do you
have
？请问您一共有几件行李？
237
．
I’
ll show
you to
the Reception Desk.
This
way
，
please.
我带您到接待
台，这边请。
238
．
I
’
ll put your
suitcases by the post over there.
我把您的行李放在那边的
柱子那里。
239
．
A
bellman will show you to your room when you have
finished checking
in.
您办理完住点
手续后
,
行李员将带您到您的房间。
240
．
Good evening
，
sir.
I’
ll show you to
your room. You have two suitcases
and one briefcase. Is this correct
？晚上好，先生。我将带您到您的房间
去。您有两只箱子和一只手提箱，对
吗？
241
．
Is there anything breakable in your bri
efcase
？您的手提箱里有易碎的东
西吗？
242
．
Please follow
me
，
sir. Your elevator is
this way.
请跟我来，您的电梯在
这边。
243
．
Watch your
step
，
sir. And come this
way
，
please.
您走好，先生，请这
边走。
244
．
This is your room
，
sir
，
after
you
，
sir. May I put your
suitcases here
？这
是您的房间，先生。您请进
，我可以把您的箱子放在这吗？
245
．
Here is your room
key
，
sir. Is this the correct
number of bags
？先生，这
是您的房间钥匙，您
的行李件数对吗？
246
．
Over
here
is
the
switch
for
the
bedside
lamp
，
and
this
is
the
volume
control for the TV
and this is the channel selector.
这是床头灯
开关，这
是电视音量开关，这是电视频道开关。
247
．
If you require
anything
，
you can
call the Assistant Manager.
如果您有
事要询问，您可以打电话给大堂副理。
248
．
How many bags do you have
all
？您一共有几个包？
249
．
Is this all your
luggage
？这是您全部的行李吗？
250
．
May I help you with you bags
，
sir?
先生让我帮您拿行李，好吗？
251
．
Just a
moment
，
I’
ll bring
a luggage cart.
请稍等一下，我去推辆行李车
来。
252
．
Would you mind taking these bottles
with
you
？您是不是能提着这几个
瓶子？
253
．
Could you take this camera with you
，
sir
？先生，您是不是能吧这个照
相机带在身上？
254
．
Just a
moment
，
please. The elevator
will be here soon.
请稍等一会，电
梯一会就下来。
255
．
This elevator
doesn
’
t go up to the guest
rooms.
这个电梯不通客房。
256
．
Please take this elevator for the
restaurant.
请乘这个电梯去餐厅。
257
．
This
is
an
express
elevator
for
the
restaurant.
这是去餐厅的特快电梯
吗？
258
．
If you would like to go to the
restaurant on the top
floor
，
please change
elevators at the
15
th
floor.
如果您想去
顶层餐厅，请在
15
层换梯。
259
．
Here
is
a
brochure
explaining
hotel
service.
这里有本小册子介绍饭店
各项服务。
260
．
Your bags will be kept at the Bell
Captain
’
s Desk.
您的包将存放在行李
部。
261
．
You may pick up your bags from the Bell
Captain
’
s Desk.
您可以到行李
部取您的包。
262
．
Could you come down to the Bell
Captain
’
s Desk with your
claim tag to
pick up your bags
，
sir
？先生，请您拿着行李牌到行李部来取您的包。<
/p>
263
．
This is your claim
tag
，
sir.
We
’
ll keep your luggage at
the Bell Captain
’
s
Desk. Could you pick it up there
，
please
？这是您的行李寄存卡，先生。
我们将把您的行李寄存在行李部，请您到那里取行李，好吗？
264
．
A:
I’
m going to
check-out soon. Could you pick up my luggage
，
please
？
我马上就
要离店了，你可以上来帮我拿行李吗？
B:
Certainly
，
sir.
We
’
ll
send
a
bellman
immediately.
May
I
have
your
room number
，
pleas
e
？没问题，先生。我们马上派一名行李员上来，
请问您的房号
是多少？
265
．
How much is the postage on these
letters to Thailand
，
please
？这些信寄
到泰国邮资是多少？
266
．
Do you have EMS in the
hotel
？饭店里有特快专递服务吗？
267
．
Could you tell me how much this parcel
is to France
？请问这包裹寄到
法国要多少钱？<
/p>
268
．
What
’
s the
surcharge on this express letter
，
please
？这封快信的附加费
是多少？
269
．
Could
you
tell
me
much
it
costs
to
send
a
letter
airmail
from
here
to
Beijing?
你能否告诉寄封航空信到北京要多少费用？
270
．
I’
ll have to weigh it first<
/p>
，
it
’
s a
little overweight. You
’
ll
have to pay extra.
我要先称一下，这封信有些超重，您必须付些额外费用。
271
．
What
’
s the
postage for this parcel to Xian
，
please
？请问这只包裹寄到西
安要多少钱？
272
．
Let me weight it
first
，
10
Yuan
，
please.
让我先称
一下，请付
10
元钱
邮寄。
七、
Switchboard Operator
电话总机服务
273
．
International hotel. May I help
you?
国际大酒店，我可以帮您吗？
274
．
I’
m putting you
through
，
sir.
I’
m sorry
，
there
’
s no answer. Would
you like
to leave a message or to call
back
？我给您接过去，先生。对不起，没
有人听电话，您是
留言还是再打过来？
275
．
Hold on
，
please.
I’
ll put you through to the
information
？请别挂，我帮
你转到前台问询。
276
．
I’
m
sorry
，
sir. But the
manager
’
s line is busy.
I’
ll call you back when it
is
free.
对不起，先生。经理电话占线，线路通时我给您打过来。
277
．
I’
ve got the
manager
’
s office for
you
，
sir. The line is free.
我已帮您接通
了经理办公室电话，先生。电话占线了。
278
．
This is the
operator
，
may I help
you
？这是总机，我可以帮您吗？
279
．
We
have
a
computer
wake-up
service
，
please
dial
5
first
and
then
the
wake-up time.
我们有电脑叫醒服务，请先拨<
/p>
5
，然后拨叫醒时间。
280
．
Our computer will record the time and
your room number.
电脑将记录下
您的叫醒时间和房号。
281
．
Excuse me for asking but which country
are you calling
？对不起，
请问您
要往哪个国家打电话？
282
．
Which country are you calling
，
please
？请问您要哪个国家？
283
．
Which
city
，
please
？
do
you
know
the
city
area
code
？请问时哪个城
市？您知道区号吗？
284
．
May I have the number
，
please
？请问电话号码是多少？
285
．
Could you please tell me the telephone
number
？请您告诉我电话号码。
286
．
Could
you please tell
me the party
’
s
full name and telephone number
，
< br>please
？请告诉我您要通话的对方的全名和号码，好吗？
< br>
287
．
What
’
s your name
and room number
，
please
？
请问您的姓名和房号？
288
．
Could you repeat the number
，
please
？请您重复一下电话号码，
好吗？
289
．
Would you like a pay call or a collect
call
，
madam
？女士，您是要
拨直
接付款电话还是要对方付款电话？
290
．
How would you like to make the call
，
madam
？女士，
您希望怎样付款？
291
．
Would you like me to place the call for
you
？您要我帮您接通电话吗？
292
．
May I remind you there is still a
handling charge
？我还要提醒您一下，
另外还
有手续费。
293
．
I’
m
sorry
，
madam.
I’
m afraid the credit card
can not be used.
女士，对
不起，恐怕您不
能使用信用卡。
294
．
Just a
moment
，
please.
I’
ll put you through.
请稍等，我给您接过去。
295
．
May I know who is calling
，
please
？我可以问是谁在讲话吗？
296
．
I’
ll switch you to room
333
＃
.
我马上为您接
333
号房。
297
．
I
’
ll connect you
to Mr.
Smith’s
room right
away.
我马上为您接
Smith
先
生房间。
298
．
Please hold the line a
moment
，
I’
m
putting you through to his office.
请
不要放电话，我这就给您接待他办公室去。
299
．
You
’
re
through
，
sir.
先生，给您接通了。
300
．
I’
m
sorry
，
the line is busy.
Would you like to hold on or call back
？
对不
起，占线。您是等一会，还是过会再打过来？
301
．
Would you like me to page
him
？您需要我为您呼叫一下吗？
302
．
Sir
，
there is no
answer. Would you like to leave a message
？先生，没有
人接电话，您是不是要留言？
303
．
I’
m afraid I cannot transfer
calls from the house phone. Could you dial the
number directly
，
p
lease
？抱歉，我这里无法为您转电话，请您直接拨
那个电
话号码，好吗？
304
．
I’
ll transfer your call.
Could you hold the line
，
plea
se
？我这就把您的电
话转过去。请不要放电话，好吗？
305
．
May I tell him who is calling
，
please
？请问我可以告诉他是谁打的电话
吗？
306
．
Shall I ask him to return your
call
？我请他给您回电话，好吗？
307
．
Shall I ask him to telephone
you
？
and your telephone numbe
r
，
please
？
< br>我让他给您打电话，好吗？请问您的电话号码？
308
．
Would you care to wait a moment and
call back later
？请您稍等一会再
打过来好吗
？
309
．
I’
ll pass the message to
him.
我回向他转达这个意思的。
310
．
May I be of any assistance to
you
？我能帮您做些什么吗？
311
．
For room-to-room
calls
，
please dial 6 first
and then the room number.
打
房
间之间电话，请先拨
6
再拨房号。
312
．
For
outside
calls
，
please
dial
9
first
and
then
your
desired
telephone
number.
拨打外线电话，请先拨
9
然后拨您要拨的电话号码。
313
．
For domestic long distance
calls
，
please dial 9 first
then the area code and
your desired
telephone number.
打国内长途电话，请先拨
9
，再拨区号
和您想要的电话号码。
314
．
You
may
have
a
long
distance
call
directly
from
your
room
，
sir.
It
is
cheaper
than booking it through the operator.
先
生，您可以直接在房间
打长途电话，这样比通过接线员要便宜些。
315
．
For international direct
dial
，
please I before the
country code and then the
area code and
the telephone number.
拨打国际长途，请先拨
1
，然后拨
国家代码、城市代码和电话号码。
316
．
I’
m afraid all calls to
abroad must go through the operator.
抱歉
，恐怕所
有的国籍长途电话都要通过接线员。
317
．
Could you hang up please and
we
’
ll call you back
？请您先挂上电话，好
吗？我们会给您打过来的。
318
．
I
have
a
collect
call
from
Mr.
Smith
in
New
York.
Will
you
accept
the
charge
s
？这里有一个要求您支付话款的电话，是
Smith
先生从纽约打
来的，您准备制服这笔电话费吗？
319
．
A
three-minute station call is
￥
10 on weekdays and
￥
5 on
Sundays
，
for
each
additional minute
，
the charge
is
￥
2.7.
平时站与站之间的
长途电
话头三分钟是
10
元，星期日是
5
元，三分钟以后每分钟收费
2.7<
/p>
元。
320
．
A
three-minute
person-to-
person
call
is
￥
15
on
weekdays
and
￥
6
on
weekend.
平时人与人间的长途电话是前三分钟
15
元，周六、周日
6
元。
321
．
For long distance
calls
，
we have special night
rates from 9pm to 7am in
the
next
morning.
对长途
电话我们实行夜间特别收费价格，执行时间
时从晚上
9
点到次日早上
7
点。
322
．
If you make a station
call
，
the phone company will
start charging as soon
as anyone picks
up the phone
，
perhaps not the
party you are calling.
打站
与站间
电话，只要对方拿起电话，电信局将开始计费，或许有时接听
电话的人不是您想要找的人
。
八、
Cheek-out and Money
Exchange
结帐与兑换服务
323
．
Good
morning
，
Front Office Cashier
’
s
，
can
I help you
？早上好，前厅
收银，我能帮您忙吗？<
/p>
324
．
Good morning
，
sir.
May I be of service
？早上好，先生，我可以为您服
务吗？
325
．
Are you checking out
today
，
Miss Evans
？
Evans
小姐，您今天要结帐
吗？<
/p>
326
．
Would you like to vacate the room now
，
sir
？先生，您现在要退房吗？
327
．
What
’
s your room
number
，
please
？请问您
房号？
328
．
Can
I
have
your
room
number
and
name
，
< br>please
？请问您的房号和姓
名？
< br>
329
．
Did you have breakfast this
morning
？您今天用过早餐吗？
330
．
Did you make any phone calls from your
room
？你在房间里是否打过电
话？
331
．
Did you take anything from the mini-bar
this morning
，
sir
？
先生，您今
天早上是否从房间冰箱里取过饮料？
332
．
Have you signed any chit in the last ho
ur
，
sir
？先生，您在刚才的一个
小时内是否签过单？
333
．
How many phone calls did you make
during your stay
？您在住店期间一
共打过多
少电话？
334
．
Your
bill
comes
to
＄
840
including
the
service
charge.
您
的帐单共计
840
美元，包括服务费在内。
335
．
Your bill totals
＄
1000 excluding 10 percent
service charge.
您的帐单共
计
1000
美元，不包括
10
％的服务费。
336
．
Here is your
bill
，
would you like to check
it
？这是您的帐单，请过目。
337
．
Would you like to check and see if your
bill is correct
？您是不是检查一
下，看您的
帐单是否正确？
338
．
Is your luggage down yet
，
sir
？
if
not
，
I will send a bellman to
help with
your luggage.
先生，您
的行李是否已经拿下来了？如果没有，我将叫
一名行李员帮您拿下来。
< br>
339
．
I’
ll draw up your bill for
you .
我来把您的帐单开出来。
340
．
Shall I draw up your bill for
you
？我来把您的帐单开出来好吗？
341
．
Please wait a moment while I calculate
your bill.
请稍等，
我把您的帐单
汇总一下。
342
．
Your final bill has not reached our
department yet
，
sir. Would
you please
wait a moment while I chase
it down
？先生，您最后的帐单还未送到，
请您稍等一下
，我去将它调来。
343
．
I’
m afraid that the bill has
not reached us yet. So I will have to check with
the department concerned.
恐怕
您的帐单还没送到我们这里，
我需要和
有关部门联系。
344
．
Have
you
used
any
hotel
services
this
morning
or
had
breakfast
at
the
hotel
coffee
shop
？请问您今早是否使用过饭店服务设施或在咖啡厅
用过早餐？<
/p>
345
．
Thank
you
for
waiting
，
the
hotel
including
service
charge
for
the
three
days is
＄
470.
谢谢等候，
三天的总机费用包括服务费在内一共是
470
美元。
346
．
I’
m
sorry
，
according to the hotel
policy
，
we
don
’
t accept personal
cheque.
对不起，根据饭店规定，我们不接受私人支票。
347
．
That
’
s for the
phone calls you made from your room.
那一栏是您在房间
拨打电话的费用。
348
．
Your bill totals
＄
2400
，
how would you like to
make the payment
？您的
帐单共计
2400
美元，您想怎样付帐？
349
．
We accept credit cards
here
，
which card would you
like to use
？我们接受
各种信用卡，您使用哪一种
信用卡？
350
．
The
credit
limit
by
the
visa
card
office
is
＄
10,000
，
we
need
their
permission
to
extend
credit
over
the
amount.
Would
you
like
to
pay
difference
in cash
？维萨卡的信用限额是
1
万美元，
超过这个数字我们
需要行用卡公司授权。您是否愿意
用现金支付这之间的差额？
351
．
May
I
have
a
print
of
your
credit
card<
/p>
，
please
？我可以刷一下您的卡<
/p>
吗？
352
．
That
first
number
is
your
room
number
202.
那第一个数字
是您的房号
202
。
353
．
The second entry is the restaurant
consumption.
第二行是餐厅的账。
354
．
Item 6 is the
＄
15
for the phone calls.
第六项那
15<
/p>
美元是电话费。
355
．
That
’
s for the
lunch you ordered from your room.
那是您在房间用午餐
的费用。
356
．
That charge is for drinks taken from
the mini-bar
，
sir.
先生，
那笔费用是
您从房间冰箱里取用饮料的费用。
357
．
Your overseas telephone call is
including in the bill.
您的国际长途电话
< br>费用也包括在这个帐单里。
358
．
The service charge is including in the
bill.
这个帐单包括服务费。
359
．
Our
check-out
time
is
12
noon.
But
you
used
the
room
until
6pm.
I’
m
afraid that
for late check-outs we charge an extra
50
％
of
the room rate.
我们宾馆每天结帐时间是中午
12
点，
可是您下
午
< br>6
点才退房，对中午
12
点以后
结帐的客人我们需要额外收取
50
％
的
房费。
360
．
Mr. Smith
，
your
company has arranged to pay your bill. Smith
先生，您
的公司已安排为您付帐。
361
．
Can I check the details for you
< br>，
please
？请让我为您核查这份帐单，如
何？
362
．
Would you mind waiting a moment while I
check the details
？先生，
请稍
等片刻好吗？我立即代您查一查细账。
363
．
I’
ll just check it again for
you.
我再为您核对一遍。
364
．
I’
m sorry
，
sir
，
but there seems to
have been a mistake
，
would
you please
wait a moment while
it
’
s being rectified
< br>？对不起，
先生，
这里可能有错，
请您稍等片刻，我们立即加以改正。
365
．
I
’
m
so
rry
，
sir
，
but
there seems
to
have been a mistake.
Please
wait a
moment while I correct the bill.
对不起先生，这里有些错，请您稍候，
让我更正一下。
366
．
Excuse me
，
sir.
But since the amount exceed
＄
3000
，
I’
ll have
to get the
approval code.
对不
起，先生，您的这笔帐单已超出
3000
美元，所以
我必须得到信用卡公司授权信号。
367
．
You
’
ll have to
show me your passport or some other
identification.
请您
让我看一下您的护照或
其他能证明您身份的证件。
368
．
Please make the cheque payable to the
hotel
，
not for cash.
< br>请您在支票上
注明是支付给我们饭店的，而不是兑换现金。
369
．
This
is
the
charge
for
your
mini-bar
consumption
on
May
15
< br>th
，
Miss
Brown.
布朗小姐，这是您
5
月
15
日在房间冰箱消费的帐单。
370
．
Just one moment
，
p
lease
，
I’
ll check
with the Assistant Manager.
请稍等，
我马上与大堂副理联系。
371
．
I’
m
sorry
，
sir. There has been a
mistake
，
we
’
ll correct the bill.
对不起先
生，帐单上有错误，我们马上更正。
372
．
Thank you for
waiting
，
sir. Please sign on
this bill.
谢谢您等候，
请在帐
< br>单上签名。
373
．
Would you like to change some
money
？您要兑换钱吗？
374
．
I’
d like to change some
money.
我需要兑换钱。
375
．
The rates of exchange are on the board
there
，
sir.
先生，兑换率写
在那边
的牌子上。
376
．
It comes to
￥
3200
at today
’
s exchange rate.
按照今天的兑换率，共计
3200
元。
377
．
Today
’
s rate of
exchange is 8.09 to the dollar.
今天的兑换率是
8.09
人民
币兑换
< br>1
美元。
378
．
I’
m
sorry
< br>，
sir
，
but
the
figures
and
the
words
on
the
cheque
do
not
correspond.
先
生，
打扰一下，
这个数字和您支票上顶的英文数字不相
符。
379
．
Excuse me
，
sir,
but could you please endorse this cheque where it
been
crossed
out
？对不起先生，您是否可以在划掉之处签名注明一下？
380
．
I’
m
sorry
，
sir, but the date on
the cheque is incorrect. It should be pay
15
th
not May
18
th
. Will you please
correct it and initial.
对不起先生，这个支
票上的日期不对，今天应是
5
月
15
日而不是
5
月
18
日，您是否能更
改一下，并签上您名字的缩写？<
/p>
381
．
I’
m
sorry
，
but we do not exchange
Hong Kong dollars into Japanese Yuan.
对不起，我们不能把港元兑换成日元。
382
．
I
’
m afraid we
don
’
t accept non-convertible
currency
，
sir.
先生，
很抱歉，
我们不收不可兑换的货币。
383
．
Could you change it at a Foreign
Exchange Bank
？您可不可以将这钱拿
到外汇银行
去兑换。
384
．
I’
m sorry
，
madam
，
but we have a
change limit of
＄
500 dollars
between
9pm to 8am due to the bank
business hours.
对不起，女士，由于银行营
业时间限制，
我们在晚上
9
点至次日晨
8
点之间只能提供
500
美元的
兑换限额。
385
．
I’
m sorry
，
sir
，
we only offer one-
way change
，
we are not
licensed for a
full exchange.
对不起先生，
我们只能提供单向兑换，
我们没有全项兑
换的执照。
386
．
Could you cash
traveler’
s cheque
，
please
？你能兑现这张旅行支票吗？
< br>
387
．
I’
d like to know the rate
for Swiss
francs.
我想知道瑞士法郎的兑换率。
388
．
Excuse
，
me. Could
I trouble your for some change
？劳驾，能麻烦您换
些零钱吗？
389
．
Sorry to trouble
you
，
but have you change for
60fen
？对不起，
劳驾，
有
60
分零钱吗？
390
．
Let me have a look
，
yes
，
we have the
change
，
here you are.
< br>让我看看，
我们有零钱，给你。
九、
Booking Tickets
订票服务
391
．
Will you book a ticket to Paris for me<
/p>
？请您为我顶一张到巴黎的机票，
好吗？
392
．
Yes, madam. When do you intend to leave
Beijing
？好的，太太，您想什
么时候离开北京？
393
．
Next Monday
，
May
15
th
.
下周一，
5
月
15
日。
394
．
There are several flights to Paris
available on May 15
th
. 5
月
15
日有几个
航班到
巴黎？
395
．
Which fight do you
prefer
？您想要哪一个航班？
396
．
Afternoon flights
preferably.
最好是下午的航班。
397
．
Yes
，
madam. there
are two flights available that
day
：
one at
4pm
，
the other
one
at 9pm.
好的，太太，那天下午有两个航班，一个是下午
4
点，另
一个是下午
9
点。
398
．
F
ine
，
I’
d like the
4pm one.
好的，我想要下午
4
点的航班。
399
．
4
pm
，
fine
，
I’
ll fix your
ticket
，
madam.
Please wait a little moment.
下
午
4
点，好的，我来准备您的机票，太太，请您稍等一下。
400
．
What time do
I check-in at
the airport
？我应该几点钟到机场办理登机
手续？
401
．
You must be there by 3pm.
您必须
在下午
3
点前到那里。
402
．
What time does the train reach
Shanghai
？这趟火车什么时候到达上海
?
403
．
What time is the next train to Shanghai
，
please
？请问下班去上海的火
车
几点开？
404
．
Do I need to change
train
？我还需要转火车吗？
405
．
No
，
this train
will take you straight to Shanghai.
不用，这车直达上海。
406
．
I
want to fly to Guangzhou on the first November.
我想
11
月
1
日飞广
州。
407
．
I
want to go economy
，
and
I’
d prefer a morning flight.
我想买经济舱的
票，另外我喜欢早上的飞机。
< br>
408
．
I’
d like to book a flight to
Beijing for Monday
，
the tenth
.
我想订一张
10
号星期一飞往北京的
机票。
409
．
What flights are there from Beijing to
Shanghai tomorrow
？明天从北京
到上海有几
趟班机？
410
．
If you are ok at the
airport
，
you must be there 2
hours before the departure.
如果保险些，必须在飞机
起飞前
2
小时到达机场。
餐饮服务部分
Food and
Beverage Service
一、
Restaurant Reservation
餐饮预订
411
．
Restaurant
，
may I
help you
？您好，餐厅，我可以帮您吗？
412
．
Our Chinese Restaurant opens at 7am and
closes at midnight.
我们中餐厅
在早上<
/p>
7
点开门，午夜
12
点关门。
413
．
I’
d like to reserve a table
for two
，
please.
我想预订两人用餐。
414
．
May I have your name and telephone numb
er
，
please
？请问您的姓名和
电话。
415
．
We open at
5:30am
，
and we take last
orders at 10pm.
我们下午
5:30
开
门，接受点菜最后的时间是
10
点。
416
．
What time would you like your table
，
sir
？先生，请问您想订什么时候
的用餐？
417
．
Fine,
I’
ll
reserve a tale for two at
8pm
，
sir. May
I
have
your name and
room numb
er
，
please
？好的先生，我将
为您预订晚
8
点的两人餐桌，
请问您的
姓名和房号？
418
．
How many people are there in your
party
？你们一共几个人？
419
．
Who
’
s the
reservation for
？您为谁预订？
420
．
We look forward to having you with us
soon.
我们期待您尽早光临。
421
．
I’
m
sorry
，
we are not open on
Mondays.
对不起，我们餐厅在星期一不
营业。
422
．
We are open from 5pm until 10pm for
dinner.
我们晚餐的开餐时间是下
午
< br>5
点到晚
10
点。
423
．
We open 24 hours in the coffee shop.
我们咖啡厅
24
小时营业。
< br>
424
．
I’
m sorry
，
there
aren
’
t any table left for
7pm tonight
，
but we can give
you a table 8:30pm. Would you like wait
till then
？对不起，今晚
7
点餐
厅的预定已满了，
不过我们可以在晚
8:30
给您安排一张餐桌，
您是否
愿意等到那时？
425
．
I’
m
sorry
，
the
restaurant
’
s full.
对不起，我们餐厅预订已满。
426
．
We
have
already
received
many
bookings
and
though
cannot
guarantee
anything
，
please
be assured that we
’
ll try
our best
，
Mr.
Davis
，
I hope
you
’
ll
understand.
我们已经接到了许多预订，尽管我不能向您保证什
么，单请相信我会尽力帮您，
Davis
先生，希
望您能理解。
427
．
I’
m going to invite some
friends to dinner
tonight
，
how should I order
my
feast?
我今晚要请几个朋友来进餐
,
我该怎么开餐？
428
．
What kind of dishes could you
like
？您喜欢什么菜？
429
．
How much would you like to pay for each
person
？您打算每个人的进餐
标准是多少？
430
．
What are the prices
here
？这里都有哪几种价格？
431
．
There are levels of fifty
Yuan
、
eighty
Yuan
、
one hundred Yuan per
person
，
excluding drinks.
Which one would you prefer
？有每人
50
元、
80
元、
100
元的标准，不含酒水，您想订哪种？
二、
Receiving a Guest in
Restaurant
餐厅款客服务
432
．
Good
afternoon
，
sir.
Welcome
to
our
restaurant.
Do
you
have
a
reservation
？下午好先生，欢迎光临我们餐厅，请问您有预订吗
？
433
．
How many people are there in your
party
？你们一共几个人？
434
．
Would you please come with
me
？请您跟我来，好吗？
435
．
Please step this way.
这边请。
436
．
Will this table be all
right
？这张桌子可以吗？
437
．
Would you like to sit near the
windows?
您是否喜欢靠窗坐？
438
．
Where would you like to
sit
？您希望坐在哪？
439
．
You can sit where you like.
您可以随便坐。
440
．
I’
m
sorry
，
that table is already
reserved.
对不起，那张桌子已经预订出
去了。
441
．
Your table is ready
now
，
sir. Thank you for waiti
ng.
先生，
您的桌子已准
备好了，谢
谢您久等了。
442
．
We can seat your party
now
，
sorry to have kept you
waiting.
我们现在可
以安排你们就座了，对不起让你
们久等了。
443
．
Here
’
s the menu.
这是菜单。
444
．
I’
m
sorry
，
the restaurant is full
now. We can seat you in 20 minutes.
对不<
/p>
起，现在餐厅已做满，
20
分钟候我们可
以安排您入座。
445
．
You
can
wait
in
the
bar
if
you
like
and
we
’
ll
call
you
when
we
have
a
table.
如果您愿意，可以在酒吧等一等，我们有了桌子会去请你的。
446
．
I’
m
sorry
，
there
isn
’
t a table right now.
there will be a wait of about 20
minutes. May I have your name
，
please
？对不起，现在没有空桌了，
恐
怕要请您等
20
分钟，请问
您姓名？
447
．
Would
you
like
to
have
a
drink
in
the
lounge
while
you
wait
？
we
’
ll
accommodate
your
party
as
soon
as
possible.
您是否愿意边等边在休息
处喝喝饮料？我们会尽快安排你们入座
。
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