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Booking Rooms
订房
-Let me introduce
请允许我自我介绍一下。
-I am
a name is Smith,I have just arrived from the
Travel Service
reserved a room for
me
-
我是加拿大人，叫史密斯，刚
刚从广州来。旅行社是否替我预订了房间
-Let me
have a look.(Let me
see.)-
让我查一下。
room number is
您的房间号是
3021
。
-We have reserved
tow rooms,a single and a
我们预订了两个房间，一间单<
/p>
人房和一间双人房。
-Could I
have your name,please-
请问您的姓名
name's John 'm from
史密斯，我叫约翰·史密斯，是美国人。
-I'll check it ,your room is on the
forth floor,
我来查一下，您的房间在
四楼，
4121
室。
-Can I have a room
now-
我租一个房间。
-Could you let us have a double
room-
可否供我们一个双人房间
-Have you got a twin-bedded room for
one night-
有住一夜的两个单床的房
间吗
-Show me your passport,
please.(Could I have a look at your
passport)-
请给我护照。
-Have you any vacant
rooms,please-
请问有空房间吗
would you like to have a single room,a
suite or a double room
-
有的。房间有单间、套间和特套，您要哪一种
-I'd like a single room with
我要一个有浴室的单间。
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-(I'd like a room with balcony.)-(
我要一间有阳台的房间。
)
-(I'd like a room with a double-bed.)-(
我要一间有一张双人床的房间。
)
-(I'd like a room with twin beds.)-(
我要一间有一对床位的房间。
)
-(I'd like a
suite.)-(
我要一间套房。
)
-Your room number is 331 on the second
(third)
你的房间是三楼
331
室。
-Is there a bathroom
attached to this
room-
这房间有没有浴室相连
-Yes,it has a private bathroom
有的，它连着一间专用浴室。
-Well,I'll take
好，我就要这间。
-I would
like to have the best room in this
我想租一个最好的房间。
(I
would like to have a suite
deluxe.)(
我想租特套。
)
-Is there air conditioning in the
room-
房间里有空调设备吗
is air conditioning in all rooms of our
有的，我们饭店所有的房间都有
空调。
-I wonder whether you have any
vacancies for
请问今晚有空房间吗
-I'm sorry,but all our rooms are filled
对不起，所有的房间都住满了。
-Can I book a double room from now
until Friday
-
我能订
一间从现在起到星期五的双人房间吗
-Sorry,the
rooms are all I contact another hotel for
you
-
很抱歉，我们饭店客满了，
我代你联系别的饭店好吗
-Thank you
please contact a hotel with air-
conditioning
-
谢谢，最好联系有空调设备的饭店。
-I have reserved a room for you at the
huadu Hotel,room .
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-
我给你联系在华都饭店
417
< br>房间。
About
Room Rent
关于房租
-What is the rent per
day-
房租每天多少
-(What
is the price per
night)(
每晚房金多少
)
-(What do you charge for
it)(
宿费多少
)
-(What price is
it)-(
房租多少
)
-(What does it
cost)(
要多少钱
)
-(What are the charges for your rooms)-
(
你们这儿的房租是怎么计算的
)
-There
are
three
classes:
special
class,
seventy
yuan
a
day;
first
class,
fifty yuan; second class, thirty yuan.
The charges don't include the
meals.
-
分三等：特等每天七十元，一等五十元，二等三十元；房租中不包括膳食费。
-How much do you charge for an extra
bed-
加床费怎么算
-That
reminds me. An extra bed is 2 yuan a day. a baby
cot is one yuan.
-
你的话倒提醒了我，加一张床一天二元，儿童床一天一元。
-Are the meals included in the
rent-
房租里包括膳食费吗
-No, they
aren'
不包括。
-Is
breakfast included-
包括早餐吗
不。
-Is there any
reduction for
childen-
对儿童有优待吗
-I'm afraid not.(I'm afraid there is no
reduction for children.)
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-
很抱歉，优待是没有的。
(
很抱歉，对儿童并没有优待。
)
-Do you charge for the
baby-
婴儿要收费吗
you
can have an infant's crib in the guest crib is
one yuan a day.
-
要收费。但您可在房间里加放婴儿床，每张婴儿床每天收费一元。
-When you say 60 yuan, is that with
service and laundry-
六十元中包括服
务
费和洗衣费吗
-It's including
service but excluding
包括服务费，但不包括洗衣费。
-Will you give me a reduction if I stay
here for several days-
如果我在
这里
住上几天，有没有什么折扣
-I'm afraid
that no reduction can be
很抱歉，折扣是没有的。
-That's too
那就太贵了。
Welcome Visitors to Rooms
迎宾进房
-Good
morning,
sir.
I
am
an
attendant.
Would
you
please
show
me
your
room
card
-
先生你早。我是服务员，请把房卡给我看一下。
-All right. Here it
好的，给你。
-Your room
number is me take you
你的房号是
624
，我来陪你去。
-Lea
me carry your
我来帮你提行李。
-I'm sorry to trouble
麻烦你了。
-Here we
is your
我们到了。这就是您的房间。
-Let me introduce our hotel briefily to
我简单地介绍一下饭店的情况。
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-That's very
那太好了
。
-The Barber's,
the Shop, Post and Cable Service, Billiards and
Table
Tennis
Room
are
all
on
the
ground
floor.
The
visitors
can
do
their
shopping
and
have
amusements
there.
The
dining-hall
is
on
the
seventh
floor.
Both
Chinese and Western
food are served. And on every floor there is a
dining-room.
Service
hours
are:Breakfast,
to
9.00a.m.;Lunch,
to to Bar
is on the first
floor, and the cafe on the second floor. They are
open
round
the
clock.
The China
International
Travel
Service
has
an
office
in
the
Hotel.
-
饭店的底层设有理发
室、卖品部、邮电服务处、弹子房、乒乓室，客人们可以
任意选购物品，进行娱乐活动。
大餐厅设在八楼，中西餐都有。此外，每一楼层
都有自己的餐厅。开饭时间是：早饭七点
至九点；午饭十二点至下午两点；晚饭
六点至晚八点。
酒吧间和
咖啡厅分别设在二楼和三楼，
昼夜营业。
中国国际旅行
社在饭店里设有办公室。
-Get a
taxi at the reception desk when you get
如果你要出租汽车对服务
台说一下就成了。
-May I have breakfast in my
room-
我可以在房间里用早餐吗
-Of course. We can send three meals to
your room if you
当然可以。如果
你愿意可
以三餐都在房间里吃。
-It's very kind
of you. Thanks for your
你想得真周到，谢谢你的介绍。
-This is what I should
这是我应该做的。
-By the
way, I have two trunks on the ground floor. Will
you please send
them up
-
顺便说一声，我有两只箱子在楼下，请你把它们送来可以吗
-Certainly. I have them brought
up at
当然可以。我马上把它们送上来。
-All your luggage is here. Seven in
你的行李都在这里，共七件。
-This piece is not
这件不是我的。
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-One piece is
我少了一件行李。
-Let me
check
我帮你查一查。
-Why has't my luggage been sent here
yet-
为什么我的行李到现在还没送来
-Don't
worry.
I'll
inquire
of
the
China
International
Travel
Service
about
it
-
别着急，我向旅行社问一问。
-Is this piece of luggage
yours-
这件行李是你的吗
-Yes, this one is just
是的，就是这件。
-Here is
the key to the room. Please leave it at the
service desk when
you go
out.
-
这是房间的钥匙。你出去
的时候把它交服务台保管。
-If you need
anything, just ring us
你有事找服务员可按电铃。
Changing Room
换房
-This
room
is
rather
dark.(The
light
in
this
room
is
dim.)
I
want
a
brighter
one, if you
please.
-
这个房间光线太暗
，如果不太麻烦你的话，我想要间亮些的。
-This
room is not in a good direction (location).May I
move to another
rooms
-
这个房间朝向不好，能不能换一间
-This
suite
is
too
big,
I
m
afraid.
Could
you
change
me
to
a
single
room
-
这个套间太大了，请给我换个单间。
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-This room
is too noisy. Can I move to another which is more
quiet
-
这个房间太吵了，能否换间安静些的
-Please
get
contact
with
the
service
counter.
The
clerks
there
deal
with
room
changing.
-
请你到服务台去办理换房手续。
-The
rooms
are
all
occupied
today.
It
is
difficult
to
change
the
room
for
you right away. I'll
change it for you tomorrow. Is that all
right
-
今天客满了，马上换房
有困难。明天再给你换好吗
-Please render
your help and change the room
那请你多关照，明天再换吧。
Daily Service
日常服务
-(Knocking at the
door.)-(
敲门。
)
-May I come
in-
我可以进来吗
-Come
in,
请进。
-Please
don't come
请不要进来。
-Just a moment(a
minute),
请稍等一下。
-I'm sorry to disturb you. May I clean
the room, sir-
对不起打扰你了，
我来打扫一下
房间好吗
-All right. Come in,
好的，请进来。
-Please
clean it when I am
我马上出去，请等一会儿打扫。
-May I change the water of the thermos
now-
我现在可以换水吗
-Yes,
请换吧。
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-Some of
my friends will come and see me this you please
give me some
more hot bottles and tea
cups
-
下午我有几位朋友来访，
请给加些热水瓶和茶杯。
-Well,we'll send
tea into the room when the visitors
come.
-
好，客人来访我们会端茶进来的。
-By the way,is there any mail for
me-
顺便一下，有我的邮件吗
there is,I'll give it to you in
没有。如果有的话，我会及时给你送来的。
-Why did you come in without my
permission-
你为什么没经我允许就进来了
-It's my negligence. I beg your
我疏忽了，请你原谅。
-I
come and make the bed. Shall I do it now or later-
我来做夜床，你看
是现在做还是等会儿做
-Since you have come, you may do it
now-
既然来了，现在就做吧。
-Here's your clean laundry. you'd
better check
衣服洗好了，请您过目。
-I am collecting the fee of the long
distance
我来收长途电话费。
-This is the bill for the room rent of
half a
这是补半天房金的帐单。
-Here is a telegram for
这儿有一封你的电报。
-Why
is it unsealed-
它怎么被拆开了
-Because there is no name of the
receiver on the envelope,therefore the
clerk unsealed it in order to find out
the name of the receiver.
-<
/p>
因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。
-Have you lost anything
today,sir-
先生，你今天丢过什么东西吗
-Yes,a wallet. I'm looking for it
丢了一只皮夹子，我正在找呢。
-What is there in the
wallet-
皮夹子里有些什么
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-My daughter's photo and some
有一张我女儿的照片，还有一些钱。
-Look,is this wallet
yours-
看，这只皮夹子是不是你的
-Yes,it's you ever so
是我的，太感谢你了。
-I
want to borrow China Daily of these
我要看这几天的《中国日报》。
-Please get some copise of China
Pictorial for
请拿几份《中国日报》给
我。
-Please bring some chairs for
请拿几把椅子来。
-Please
get me some
卫生间的肥皂要添了。
-The slippers are worn out. Change them
for me,
拖鞋坏了，请给换一双。
-Get a hot-water bottle,
请拿一只热水瓶给我。
-I
feel a bit cold when I sleep. Please get me a
我睡得有点冷，请给我
加一条毯子。
-I need another
我需要加一只枕头。
-All
right,I'll get it for you right
好的，我就去拿。
-Just a
moment,I'll do it right
请稍等一下，我马上给你办好。
-Excuse
对不起。
-I am
很抱歉。
-I beg your
请你原谅。
-Pardon me for
对不起打扰你们了。
-Please
excuse me for coming so
请原谅我来迟了。
-I'm
sorry I was so
很抱歉我太粗心了。
Ring the Bell
打铃服务
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-Did you ring,
madam-
是你按铃吗，太太
-Yes. Kindly turn
off the
air-conditioner in this room. I've
tried
to do
so, but I
can't.
-
是的，麻烦你把这屋
的空调器关掉。我自己已经试过了，可我关不动。
-Yes,
madam. There's something wrong with the switch;
perhaps it needs
repairing
。
.-
好的，太太。这个开关有点毛病，大概需要修理一下了。
-What can I do for you,
sir-
先生，你有什么事要我办吗
-The light has fused. Please change the
bulb for
电灯泡坏了，请换一个。
-The light of this room is dim, please
get me a brighter
房间里灯光太
暗，可否调一只亮灯泡
-There is no water in the
热水瓶没水了。
-The tea
cup is dirty. Please get some glasses for
茶杯脏了，请拿几只
玻璃杯来。
-Please bring me some ice
请拿些冰块来。
-I've got
some coffee. Please get me some cube
我自己有咖啡，请拿几块
方糖来。
-I should like you to bring me some hot
我想请你给我送些热水来。
-Please buy two packets of Zhonghua
cigarettes(filter tipped)and a box
of
match for me.
-
我要
两包带过滤嘴的
中华
< br>香烟和一盒火柴。
-Please get me
some envelopes and
请拿些信封信纸来。
-I want a bottle of red
我要一瓶红墨水。
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-The floor of the bathroom is too wet.
Please clean (mop)
浴室地板太湿
了，请清
扫一下。
-I want to turn on that
light. Where is the switch-
我想开亮那盏灯，请
问开关在哪里
-There it is,
beside the
在那儿，衣柜旁边。
-I can't sleep well because the tap is
龙头漏水，吵得我睡不好觉。
-There
is
no
water
in
the
water
closet.
Would
you
please
have
it
repaired
-
马桶无水，请修理一下。
-The telephone is out of
电话机坏了。
-There is
something wrong with the TV
电视机出了故障。
-The
wash-basin is
洗脸池堵塞了。
-The lamp plug is broken. Can you get
it fixed-
电灯插头坏了，你会修理
吗
-Well, I'll send for some-one to
repair
好，我马上派人来检修。
-Would you please polish my leather
shoes-
请把这双皮鞋擦擦。
-Put your shoes in front of the door,
please. We'll brush them for you.
-
请你晚上把它放在门口，我们会替你擦的。
-Please
bring
me
one
portion
of
toast
with
fried
eggs
and
a
glass
of
milk.
-
请送一份烤面包、煎蛋和一杯牛奶。
-Please
send
up
two
coffee
and
four
sandwiches.
By
the
way,
you
might
have
my things sent up here.
-
请送两杯咖啡和四份三明治来。顺便说一声，请把我的东西搬到这儿来
。
-It's
my
wife's
birthday
today.
I
would
like
to
order
a
cake,
two
bottles
of champagne and
some candles.
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今天是我夫人的生日，我想订一只蛋糕、两瓶香槟，还要一些腊烛。
-The
different
sizes
of
the
cake
are
7
inches,9
inches
and
11
inches.
Which
size do you
prefer
-
蛋糕有七寸、九寸、
十一寸的，你要订多大
-I want the
9-inch
我要九寸的。
-When shall I send it to your
room-
什么时候送到房间里
-Three guests are coming here at five
this get some more chairs.
-
下午五时有三位朋友来作客，请多准备几把椅子。
-All
好。
-The room is too there any air-
conditioning in this hotel
-
房里太热，饭店有空调设备吗
was set up last
有，是去年安装的。
-Why
isn't cool air turned on in such a hot day I can't
stand the heat.
-
那在这样热的天气里为什么不开放冷气呢我热得受不了。
-I'm very sorry not to have taken care
of you will turn on the
air-
conditioning for you at once.
-
对不起，我们对您照顾得不好。我马上替您把空调机打开。
-The room is very hot,and besides
there are some mosquitoes. Can you do
anything to it
-<
/p>
房间里很热，还有蚊子，请想想办法。
-I'll light a mosquito incense for
我给你点一盘蚊香。
-I'll
spray insecticide and refreshing
我来喷点药水和清凉剂。
-There are some cock-roaches in the
room. Please wipe them out.
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-
房间里有蟑螂，请把它除掉。
-I'm sorry. Our management is not so
good. I'll wipe them for you right
away.
-
对不起，我们管理得不好，我马上替你把蟑螂除掉。
-How does this shower
work-
淋浴装置好用吗
-Where's the plug for a
shaver-
刮脸刀用的电源插头在哪里
-What's the
voltage-
电压量多少
-The cool air is too feel rather turn
it off a little bit.
-
冷气太足，我觉得冷，请关小点儿。
-The cool air is not cold make it
colder.
-
冷气不足，请开大点儿。
-It seems to me that there is no cool
air in the you please examine it
-
房间里好象没有冷气，请检查一下。
-Sorry,there is no automatic air-
condition equipment in the room.
-
对不起，房间里没有自控调节设备。
-The
weather
becomes
cold room
is
not
warm
'd
like
to
borrow
an
electrical
stove for
heating.
-
天气突然转冷，
室内温度不够，我想借一只电炉取暖。
-Well,I'll
send it right
好，我马上就给你送来。
-I'm going out for a anyone comes to
see me,please ask him to leave a
message.
-
我出去散散步，如果有人来找我，你请他留个条子。
-I'm leaving now and I shall be back
somebody asks for me,please tell
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him (her)that I shall be back after 10
a clock.
-
我现在出去，很
快就回来。如果有人找我，请告诉他
(
她
)
，我将在十点后回来。
-All
好
-Is from
Canada in-
加拿大的杰克先生吗
-He has just gone
他刚刚出去。
-When will
he be back-
他什么时候回来
-He won't be back until
饭前回不来。
-Are there
any message for me-
有口信留给我吗
-Did anyone call me when I was
out-
在我外出时曾有人打电话给我吗
-Did anyone come to see
me-
有谁来找我吗
left a
message for was also a telephone call from a
asks you to ring
her up this
evening.
-
有。他给你留下
一个条子。还有一个女的来电话找你，叫你今晚去电话。
-Someone is here to see I send him up
to your room
-
有人来找你，我让他去你房间好吗
-Yes,
好的，劳驾。
-Please make me up at
请在五点叫醒我。
-Yes,
好的，先生。
-(The attendant hears the bell ring at
midnight.)-(
服务员半夜听到铃声
)
-Anything I can do for
you,sir-
先生，有什么事吗
没有事。
-But you
rang for
可你打铃了。
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-Sorry,I
unconscionusly touched the button when I turned
off the light.
-
对不起，我关灯时碰了铃牌。
-Open the door, want to turn off the
bell check because the switch is in
your room.
-
请你开开门，我把铃牌关掉，因为开关在你房间里。
Laundry
洗衣
-I
have two pairs of trousers and a jacket to be
washed and pressed.
-
我这两条裤子和一件上衣要加洗加熨。
-This
ceremonial dress is to be starched and
这套夜礼服浆一浆再熨。
-When
do you want them-
你什么时候穿
-I want them this afternoon, because
I'm going to a party
今天下午。因
为晚上我要去参加宴会。
-There
is
not
enough
time
for
the
laundry.
Is
it
all
right
for us
to
wash
and press them for you
-
请洗衣店洗来不及了，我们为你洗熨好吗
-All right. That's very kind of you to
do
好的，那太感谢你了。
-Next
time,
please
put
the
clothes
to
be
washed
into
the
laundry
bag.
It's
hung behind the bath-room
door.
-
请你下次的把要洗的衣
服放在洗衣袋里。洗衣袋在浴室门后。
-When can
I get these clothes
back-
这些衣服什么时候能洗好
明天。
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-Here is ninety yuan I found in the
pocket of your dirty clothes.
-
我们发现你交洗的衣服口袋里有九十元，现在交还给你。
-Attendant!Please
look
in
the
pockets
of
my
dirty
clothes
to
see
is
there
if a
traveller check in them.
-
服务员
!
请你查一查，我交洗的衣服口袋里
有没有旅行支票。
-No, there is
nothing in
没有。
-Your clothes are
你的衣服
(
洗、熨
)
好了。
-Thank you for your
麻烦你了，谢谢。
-I'm
afraid
we've
made
a
mistake.
Please
check
the
clothes
to
see
if
there
is mistake
-
对不起，我们送错了一件衣服，请你检查一下。
-Oh, this coat is not mine. I
find there is one shirt missing.
-
噢，这件衣服不是我的，我少了一件衬衫。
-Let us look for
我们去找一找。
-Sorry,
the cuff of your shirt is scorched(damaged)when we
pressed it.
We'll buy you a new
one.
-
对不起，这件衬衫的袖口
熨坏了，我们准备赔你一件新的。
-It doesn't
matter. It's rather old. There's no need to
compensate it.
-
，这是件旧衣服，不用赔了。
Take Care of the Patient
关心病号
-What's wrong with you,
sir-
先生，你不舒服吗
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