-
管理类
Service Management,
3
rd
服务管理，第三版
作者：
James mmons
（
University of Texas-
Austin
）
ISBN
：
出版年代
：
2001
出版社：
McGraw-Hill
目录原价
(USD)
：
19.95
人民币零售价：
135.00
教辅材料
：教师手册
内容简介：
Service
Management is the best-selling text in this market
and includes fantastic and current examples
from the field of technology. The text
has extensive coverage on global operations, and
the need for continuous
improvement in
quality and productivity in the service industy.
Service Management also does an excellent job of
demonstrating
how
crucial
functional
areas
of
organization
such
as
marketing,
strategic
issues,
operations
and
human behavior impact effective service
management.
本书是该领域的畅销书，其突出特点为包含技术领域精彩而适
时的例证。该书内容涉及全球运营、服务业
质量与产量持续改进的需求等。
主要章节：
Part I Understanding
Services
13. Managing Capacity and
Demand
1. The Role of
Services and the Economy
14. Managing Facilitating Goods
2. The Nature of Services
15. Service and Supply
Chain Management
3. Service
Quality
15S. Chapter
Supplement: Vehicle Routing
4. Service Strategy
16. Managing Service Projects
Part II Designing the
Service Enterprise
17.
Linear
Programming
Applications
in
5.
New
Service
Development
and
Process
Services
Design
Part IV
Toward World-Class Service
6. The
Supporting Facility
18.
Quality and Productivity Improvement
7. Service Facility Location
18S.
Chapter
Supplement:
Data
8. The Service Encounter
Envelopment Analysis (DEA)
8S.
Chapter
Supplement:
Work
19. Growth and Global Expansion
Measurement
Appendix
A:
Areas
of
a
Standard
Normal
9. Internet Service
Distribution
Part III Managing Service Operations
Appendix
B:
Uniformly
Distributed
10. Forecasting Demand for Services
Random Numbers [0,1]
11. Managing Waiting Lines
Appendix
C:
Values
for
Lq
for
the
M/M/c
11S.
Chapter
Supplement:
Computer
Queuing Model
Simulation
Appendix
D:
Equations
for
Selected
12. Capacity
Planning
Queuing Models
1
管理
类
Project Management
项目管理
作者：
Clifford
（
Oregon State
University
）
ISBN
：
出版年代：
2000
页数：
496
出版社：
McGraw-Hill
目录原价
(USD)
：
22.95
人民币零售价：
175.00
教辅材料
：教师手册（题库）
/
教师光盘
内容简介：
Project
Management
is
a
text
with
cases;
it
is
suitable
for
a
course
in
project
management and for professionals who
seek a project management handbook. This text
addresses
the major questions and
issues the authors have encountered while teaching
and consulting with
practicing project
managers in domestic and foreign countries. The
text is very contemporary and
up-to-
date.
This
application-
oriented
text
provides
a
road
map
for
managing
any
type
of
project--
for
example,
information
technology,
R
&
D,
engineering
design,
construction,
pharmaceutical, and manufacturing. The
text helps the reader discover the strategic role
of projects
in contemporary
organizations, how projects are prioritized, what
tools and techniques can be used
to
plan and schedule projects, what organization and
managerial styles will improve chances of
project success, how project managers
orchestrate the complex network of relationships,
factors
that contribute to the
development of a high performing project team, the
project system which
will
help
gain
some
measure
of
control,
how
project
managers
prepare
for
a
new
international
project
in
a
foreign
culture,
and
finally
how
senior
management
can
develop
a
supportive
organizational
culture for implementing projects. Gray and Larson
present balanced view of the
technical
and socio/cultural dimensions of managing
projects.
本书包含教程与案例，
既适宜于项目管理的课堂教学，
又可作为业内人士的工作参考书。
该
书作者本人多年从事项目管理的教学与咨询工作，
这一点注定该书是理论与实践相融合的结
晶。作为一本实践导向的书，它涉及的领域极为
广泛：信息技术、研发管理、工程设计、建
筑业、医药业、生产加工业等等。
2
管理
类
Technology Management: Text and
International Cases
技术管理：教程与国际案例
作者：
Norma
Harrison
ISBN
：
出版年代：
2002
页数：
456
出版社：
McGraw-Hill
目录原价
(USD)
：
17.95
人民币零售价
:155.00
教辅材料
：教师手册
内容简介
：
Harrison and
Samson's TM is a text and cse approach to studying
the many tacets of
technology
management.
A
broad
and
diverse
perspective
is
presented
from
various
industies
throughout the world. This approach
provides students better understanding of key
success factors
for
implementation
of
technology
projects.
Students
see
first-hand
haow
to
implement
technological change by examinging the
processes, routines, organizational structure,
cultural and
leadership
factors
that
relate
to
introducing
and
implementing
successful
new
technology.
The
most exciting and
beneficial aspect of this text is its authorship,
the cases were written by leading
experts
form
top
institutions
around
the
world
including
USA,UK,
Germany,
Japan,
Korea,
Australia
and
Canada.
Students
are
afforded
the
opportunity
to
learn
from
National
Guru's
of
Technology Management all
in one convenient book.
综合美
国、英国、德国、日本、韩国、澳大利亚及加拿大等各国案例，这本由著名的作者组
撰写
的技术管理教科书以多视角阐述了多种行业的技术管理的各方面问题，
可谓技术管理集<
/p>
大成者也。
主要章节：
Chapter 1-A
Review of Technology Management
Chapter 2-Technology Strategy
Chapter 3-Development of
Technological Capabilities
Chapter 4-Managing Innovation
Chapter 5-Technology
Management, Operational Systems Strategy, and
Business Competitiveness
Interfaces
Chapter 6-Decisions and
Implementation of New Technology
Chapter 7-Organizing for Technology
Chapter 8-E-Business
Technology Developments
Cases (22 cases)
1. The
Boeing Commercial Airplane Group: Design Process
Evaluation
2. A Case Study
of Manufacturing Organization Reconfiguration for
Organizational Development
at Alan
Group, UK
3. A Case Study
of the Implementation and Management of Supply
Chain Management at Becton
Dickinson
……
3
管理
类
Supply Chain Logistics
Management
供应链物流管理
作者：
Donald
Bowersox (Michigan State University)
ISBN
：
出版年代：
2002
页数：
672
出版社：
McGraw-Hill
目录原价
(USD)
：
人民币零售价
:235.00
教辅材料
：教师手册
内容简介：
Supply
Chain
Logistics
Management
is
exciting
and
promises
to
bolster
traditional
logistica
courses
and
invigorate
supply
chain
manangement
course,
by
examining
traditional
logistics issues
within the context of the supply chain. Most
textbooks approach this subject from
a
limited perspective, studying only internal
functions of an organization to the exclusion of
issues
that
relate
to
the
entire
supply
chain.
Supply
Chain
Logistics
Management,
provides
a
solid
foundation
that
clearly
describes
the
role
of
logistics
within
the
supply
chain,
portraying
a
complete view of the subject and going
farther to show how all the pieces fit together. <
/p>
在研究供应链的时候，
大多数同类书只局限于公司内部控制功能，
而本书则着眼于整个供应
链与物流的各个环节，立足于传统，又
注重内容的创新，细致入微，又深入浅出，是该领域
难得的一本好书。
< br>
主要章节：
Part I
Logistics in Supply Chain Collaboration
Chapter 12: Transportation Management
Chapter
1:
Twenty-first
Century
Supply
Chapter 13:
Warehousing
Chains
Chapter
14:
Packaging
and
Materials
Chapter 2: Lean
Logistics
Handling
Chapter 3: Customer
Accommodation
Problems:
Logistical Operations
Chapter 4: Market-Distribution Strategy
Part IV Network Design
Chapter
5:
Procurement-Manufacturing
Chapter 15: Network Integration
Strategies
Chapter 16: Design Process and
Techniques
Chapter 6:
Operational Integration
Cases (5) Network Design
Cases (4) Integrative Management
Westminster
Integrated Logistics (DuPont)
MLCC
Woodmere Products
WGP Chemical
Zwick Electrical
Western Pharmaceutical (A)
Alternative Distribution (Nabisco)
Western Pharmaceutical (B)
Part II Technology
Structure
Part V Administration
Chapter 7: Information Networks
Chapter
17:
Organization
and
Relationship
Chapter
8:
Enterprise
Resource
Planning
and
Management
Extension Systems
Chapter
18:
Performance
and
Financial
Chapter 9:
Advanced Planning and Scheduling
Assessment
Problems: Technology
Cases (4) Supply Chain Management
Part III Operations
Woodson Chemical
Chapter
10:
Inventory
Management
and
Performance Control
Strategy
Wilmont Drugs
Chapter
11:
Transportation
Infrastructure
and
Dream Beauty
Regulation
4
管理
类
MIS for the Information Age,
3
rd
信息时代的管理信息系统，第三版
作者：
Stephen Haag
（
University of
Denver
）
ISBN
：
出版年代：
2002
页数：
464
出版社：
McGraw-Hill
目录原价
(USD)
：
21.95
人民币零售价
:195.00
教辅材料
：教师公文包
/
< br>网上资源
内容简介
：
MIS for the
Information Age, 3rd edition, maintains the unique
overall approach of the
successful
second
edition:
the
right
mix
of
traditional
and
leading
edge
topical
coverage
along
with LOTS of hands-on,
problem-solving projects. Haag works well for
professors (and students)
who want a
very interactive, engaging experience, and for
those who want to see a strong tie to the
latest and greatest on the internet and
corresponding textbook website. Haag is equally
appropriate
for
both
business
and
non-
business
majors.
This
revision
now
clearly
distinguishes
between
technical and
managerial topics key to MIS by organizing the
technology coverage into Modules
and
the managerial material into Chapters. In response
to feedback from both users and non-users,
the chapters have been slightly
reorganized to incorporate increased coverage of
E-Commerce and
E-Business (Now a full
chapter 5). Pedagogical features have been
retained but fine-tuned and the
vibrant
design has been toned down to reflect fewer
features on a page.
该书的上一版在教学实践中取得巨大成功，
被广泛采用，本版在上一版的基础上作了更新，
使本书特点更为突出：
< br>互动式表述方法，
传统内容与新兴技术的紧密结合，
对于
专业或非专
业的学生都是很好的教材或参考书。
主要章节：
CHAPTER
1:
THE
INFORMA
TION
AGE
IN
WHICH
YOU
LIVE
Changing
the
Face
of
Business
MODULE A:
INFORMA
TION TECHNOLOGY SYSTEMS
Supporting Information Processing
CHAPTER
2:
STRA
TEGIC
AND
COMPETITIVE
OPPORTUNITIES
Using
IT
to
Generate
Organizational
Horsepower
CHAPTER 3:
DATABASES AND DATA W
AREHOUSES A Gold
Mine of Information
MODULE
B: BUILDING DATABASES ERDs and Data Modeling
CHAPTER 4: DECISION SUPPORT
AND ARTIFICAL INTELLIGENCE Brainpower for Your
Business
MODULE
C: NETWORK TECHNOLOGIES Supporting E-Commerce and
E-Business
CHAPTER 5:
ELECTRONIC COMMERCE AND E-BUSINESS The New
揈
.Conomy?
CHAPTER 6: EMERGING TECHNOLOGIES
Innovations for Tomorrow
CHAPTER
7:
DEVELOPING
IT
SYSTEMS
Organizational,
End-User,
and
Workgroup
Perspectives
CHAPTER
8:
MANAGING
INFORMA
TION
AND
KNOWLEDGE
WORKERS
Staying
on
Track
CHAPTER 9: PREPARING FOR
THE FUTURE Here Today, But Where Tomorrow?
5
管理
类
Strategic Logistics Management
战略物流管理
作者：
James R.
ISBN
：
出版年代：
2001
出版社：
McGraw-Hill
目录原价
(
USD)
：
22.95
人民币零售价：
215.00
教辅材
料
：教师手册
/
教师光盘
/
题库
/
录象带（非赠品）
内容简介
：
The
fourth
edition
of
this
book
is
an
excellent
balance
of
theory
and
practical
application and continues to include
state-of-the-art logistics information and is
one of the few books to have a view of
logistics from and marketing perspective. In
addition, it
integrates the areas of
logistics, marketing , finance, accounting,
technology and manufacturing.
Extensive
coverage
of
customer
satisfaction,
global
issues,
and
accounting/finance
issues
are
incorporated
throughout
the
text
as
well
as
in
separate
chapters.
Examples
of
world
illustrations of concepts
are also included in each chapter. This book has
been extensively revised
and updated in
the areas of technology, global coverage, and
transportation.
该书是理论基础与实际应用完美结合的典范，是极少
数的从营销角度阐述物流的教科书之
一。它广涉物流、营销、金融、会计、技术与生产等
领域，并且既在全书中贯穿又有单独章
节阐述了客户满意度、全球化等问题。大量实例的
运用使各章概念清晰，新版在技术发展、
全球化及交通运输等方面作了更新与扩充，一出
版即受到广泛关注。
主要章节：
1.
Logistics’ Role in the Economy and the
Organizat
ion
2.
Supply Chain Management
3.
Customer Service
4. Order
Processing and Information Systems
5. Financial Impact of Inventory
6. Inventory Management
7. Managing Materials Flow
8. Transportation
9: Decision Strategies in
Transportation
10.
Warehousing
11. Material
Handling, Computerization and Packaging
12. Procurement
13. Global Logistics
14. Global Logistics Strategies
15. Organizing for
Effective Logistics
16.
Logistics Performance Measurement
17. Measuring and Selling the Value of
Logistics
18. Strategic
Logistics Plan
6
管理
类
The Business Strategy Game,
7
th
企业战略模拟，第七版
作者：
Arthur
Thompson
（
University of
Alabama-Tuscaloosa
）
ISBN
：
出版年代
：
2002
出版社：
McGraw-Hill
目录原价
(
USD)
：
12.95
人民币零售价：
95.00
教辅材料
：教师手册
内容简介：
This Game
is the No.1 selling computer simulation in the
strategic management market.
It is the
single best exercise available for helping
students understand how the functional pieces of
a business fit together and for
providing students with a capstone experience in
decision-making.
The
exercise
of
running
a
simulated
company
in
a
competitive
market
setting
helps
students
develop
better
decision-making
judgment
and
improves
their
skills
in
evaluating
market
and
competitive conditions
and responding to changes that are occuring. The
Business Strategy Game
helps
students
learn
from
working
with
the
numbers,
exploring
options,
and
trying
to
unite
production,
marketing,
finance,
and
human
resource
decisions
into
a
coherent
strategy.
The
company
that
students
manage
has
plants
to
operate,
a
work
force
to
compensate,
distribution
expenses
and
inventories
to
control,
cpital
expenditure
decisions
to
make,
marketing
and
sales
campaigns
to
wage,
a
website
to
operate,
sales
forecasts
to
consider,
and
ups
and
downs
in
exchange
rates,
interest
rates,
and
the
stock
market
to
take
into
account.
Students
must
weave
functional
decisions
in
production,
distribution,
marketing,
finance,
and
human
resources
into
a
cohesive action plan. They have to
react to changing market and competitive
conditions, initiate
moves to try to
build competitive advantage, and decide how to
defend against aggressive actions
by
competitors. And they must endeavor to masimize
shareholder wealth via increased dividend
payments
and
stock
price
appreciation.
Each
team
of
students
is
challenged
to
use
their
entrepreneurial
and
strategic
skills
to
become
the
next
Nike
or
Reebok
and
ride
the
wave
of
growth to the top of the worldwide
athletic footwear industry.
本书是公认的战略管理的最好模拟软件。
学生分成小组运作一个模拟的公司，
在生产、
营销、
融资与人力资源等各方面根据各
项数据与模拟情景作决策，
教师可对各小组的运作结果进行
综合
评估，借此学生可在“实践”中轻松地掌握战略管理的内容。
7
管理
类
Operations Management,
7
th
运作管理，第七版
作者：
William son
（
Rochester Institute of
Technology
）
ISBN
：
出版年代：
2002
出版社：
McGraw-Hill
目录原价
(
USD)
：
27.95
人民币零售价：
275.00
教辅材料
：教师手册
/
题库
/
教师演示光盘
/
学习指南
内容简介<
/p>
：该书包括制造业与服务业的运作管理，阐述从产品或服务的设计，运送或传递，
到控制的各种策略。每一章节都遵循标准格式：概念、释例、问题、案例、业内新闻及相关
阅读材料。作者着重表述了运作管理在今天的商务世界中的重要作用，将
JIT
、
TQM
等重
要概念清晰而简明地表述出来。
该书的前版得到广大教师的厚爱，
经过调整与更新的新版更
成为教师的首选。
主要章节：
Part I INTRODUCTION
10
Quality Control
1
Introduction to Operations Management
10S Acceptance Sampling
2 Competitiveness, Strategy, and
Productivity
11 TQM and
Quality Tools
Part II
FORECASTING
Part V SUPPL
Y
CHAIN MANAGEMENT
3 Forecasting
12 Supply Chain Management
Part III SYSTEM DESIGN
12S Purchasing and Supplier Mgt.
4 Product and Service
Design
13 Inventory
Management
4S Reliability
14 Aggregate Planning
5 Capacity Planning
15 MRP & ERP
5S Decision Theory
16 Just-in-Time Systems
6 Process Design and Facility Layout
16S Maintenance
6S Linear Programming
17 Scheduling
7
Design of Work Systems
Part
VI PROJECT MANAGEMENT
7S Learning
Curves
18 Project
Management
8 Location
Planning and Analysis
Part
VII
WAITING
LINES
AND
8S The Transportation
Model
SIMULATION
Part IV QUALITY
19 Waiting
Lines
9 Introduction to
Quality
19S
Simulation
8
管理
类
Global Marketing Management,
2
nd
作者：
Kotabe
Kotabe,
Masaaki, Temple Univ.; Helsen, Kristiaan, Hong
Kong Univ. of Science and Technology
ISBN
：
装帧
:
cloth
出版年代：
2000
页码：
768
出版社：
John Wiley & Sons
目录原价
(USD)
：
110.95
读者对象：
使用情况：
内容简介：
The ultimate objective
of this book is to help readers prepare for the
21st Century and become an
effective
manager overseeing global marketing activities in
an increasingly competitive environment. Rather
than
being bound by the traditional
bilateral (inter-national) view of competition and
marketing, Kotabe and Helsen
emphasize
the multilateral (global) nature of marketing.
This global approach also presents marketing in a
cross-
functional approach to the
business operation.
主要章节：
GLOBALIZATION.
Globalization Imperative. GLOBAL MARKETING
ENVIRONMENT. Global
Economic
Environment. Global Financial Environment. Global
Cultural Environment. Political and Legal
Environment. DEVELOPMENT OF COMPETITIVE
MARKETING STRATEGY
. Global Marketing
Research.
Global Segmentation and
Positioning. Global Marketing Strategies. Global
Market Entry Strategies. Global
Sourcing Strategy: R&D, Manufacturing,
and Marketing Interfaces. GLOBAL MARKETING
STRATEGY
DEVELOPMENT. Global Product
Policy Decisions I: Developing New Products for
Global Markets. Global
Product Policy
Decisions I: Marketing Products and Services.
Global Pricing. Communicating with the World
Customer. Sales Management. Global
Logistics and Distribution. Export and Import
Management. MANAGING
GLOBAL OPERATIONS.
Planning, Organization and Control of Global
Marketing Operations. Global Marketing
and the Internet. Cases. Web Resources
/College/Kotabe. Indexes. Photo Credits.
适合外向型商学院，强调全球性。本书在美国得到纽约大学，加州伯克利大学等采用。
Marketing managers and business
professionals.
人民币原价：
290.00
全球营销管理
第二版
9
管理
类
Information Technology for
Management 2e
管理信息技术
第二版
作者：
Efraim Turban, Ephraim
McLean, James Wetherbe
ISBN
：
9971513781
（印度版）
装帧
:
Paperback
出版年代：
2001
出版社：
John Wiley &
Sons
人民币零售价：
140.00
读者对象：
管理信息系统三年级，四
年级和
MBA
课程教材。
使用情况：
斯坦福，加州伯克利，哥伦比亚大学等
内容简介：
Managers
will learn the most effective ways to use
information systems in this
new
edition.
The
authors
examine
case
studies
to
highlight
new
technology
and
applications
including fuzzy
logic, neural computing, and hypermedia.
主要章节：
Part I: IT in the Organization
1. Organizations,
Environments, and Information Technology
2. Information
Technologies: Concepts and Management
3. Strategic Information Systems
Part II: Networks and IT
5. The Internet and Network
Computing: Discovery, Communication, and
Collaboration
6. Electronic
Commerce
1.
Ethical and Other Impacts of
Information Technology on Organizations,
Individuals, and
Society
Part III: Using IT
1.
2.
3.
4.
Transaction Processing, Innovative
Functional Systems and Supply Chain Integration
Supporting Management and
Decision Making
Data and
Knowledge Management
Intelligent Support Systems
Part IV: Managing IT
1.
2.
3.
4.
Planning for Information Technology and
Systems
IT Economics
Systems Development
Managing Information
Resources, Control, and Security
Technology Reference Guides
T-1 Hardware
T-2 Software
T-3 Databases
T-4 Data Communications
10
管理
类
Organizational Behavior
组织行为学
作者：
John R. Schermerhorn,
Jr., James G. Hunt, Richard N. Osborn
ISBN
：
9971513854
(
印度版
)
装帧
:
Paperback
出版年代：
1999
出版社：
John Wiley & Sons
人民币零售价：
105.00
内容简介：
Racing is a
team sport. Everyone who races pretty much has the
same car and
the same equipment. What
sets us apart is our people. ...We're stronger as
a team than we are on
our
own.
-Ray
Evernham,
pit
crew
chief
for
champion
racecar
driver
Jeff
Gordon
Like
automobile
racing,
today's
fast-paced
and
high
performance
organizations
run
on
talent
and
teamwork.
The
field
of
Organizational
Behavior
is
leading
academic
curricula
in
skills
development
and
integrative
thinking
for
21st
century
career
success.
Organizational
Behavior,
7th edition is designed to best meet
this high performance standard. Fast OB!
word
that
describes
most
accurately
the
work
environment
of
today's
high
performance
organizations.
Understanding this environment and its
implications is essential for anyone seeking
career success in the 21st century! The
Seventh Edition of Organizational Behavior
reflects the
realities of the new
workplace to better prepare students for the fast-
paced world of opportunity
they
will
soon
enter.
Team
up
with
Fast
Company
Magazine
This
text
features
a
learning
partnership
with
Fast
Company
magazine,
one
of
the
most
talked
about
magazines in
business!
The text itself
includes The Fast Company Collection, a series of
full-text articles to enhance the
already
extensive
selection
of
application-oriented
and
skills-building
resources.
Available
with
the
text
is
The
New
Fast
Company
Handbook
of
the
Business
Revolution.
This
fascinating
supplement
provides
six
insightful
articles
reprised
from
past
issues
of
the
magazine
about
the
changing landscape of leadership, work
and careers. These thought-provoking articles are
sure to
challenge, stimulate, and
inspire!
主要章节：
PART 1
ENVIRONMENT
Chapter 1
Organizational Behavior Today
Chapter 2
The High Performance Organization
Chapter 3
Global Dimensions
of Organizational Behavior
PART 2
MANAGING INDIVIDUALS
Chapter 4
Diversity and
Individual Differences
Chapter 5
Perception and Attribution
Chapter 6
Motivation and
Reinforcement
Chapter 7
Human Resource Management Systems
Chapter 8
High Performance
Job Designs
PART 3
MANAGING GROUPS
Chapter 9
The Nature of
Groups
Chapter 10
Teamwork
and High Performance Teams
PART 4
MANAGING ORGANIZATIONS
11
管理
类
Chapter 11
Basic Attributes
of Organizations
Chapter 12
Information Technology and
Organizational Design
Chapter 13
High Performance Organizational
Cultures
PART 5
MANAGING
PROCESSES
Chapter 14
Chapter 15
Chapter 16
Chapter 17
Chapter 18
Chapter 19
MODULE
读者对象：
使用情况：
12
High Performance Leadership
Power and Politics
Information and Communication
Decision Making
Conflict and
Negotiation
Change, Innovation and
Stress
Research Foundations of
Organizational Behavior
大学管
理专业（含
MBA
）组织行为学课程教材
普度，印第安纳，加州大学等
管理
类
Project Management: A Managerial
Approach
项目管理
作者：
Jack R. Meredith, Samuel
J. Mantel, Jr.
Meredith
是项目管理方面的权威作者，其
PM
教材得到全球
顶尖商学院的普遍采用。
ISBN
：
9971512890
（印度版）
装帧
:
Paperback
出版年代：
1999
出版社：
John Wiley & Sons
人民币零售价：
95.00
读者对象：
项目管理课程培训，管理
专业（
MBA
）项目管理课程教材
使用情况：
MIT,
哈佛，普度
内容简介：
As
businesses struggle to improve their record of
completing large scale
projects on time
and on budget, interest in good project management
skills is skyrocketing.
For the past 10
years this book has set the standard for
establishing project management
principles. With
a
sharp
focus
on
business
(rather
than
engineering
or
construction),
it
provides all the
guidelines and tools managers of projects need to
succeed. Throughout,
the
emphasis
is
on
project/team
management
techniques,
rather
than
general
management techniques. Critical aspects
of project management are covered in
detail,
including available
software packages, negotiation, project manager
selection, and project
auditing and
terminating.
主要章节：
1
．
Part I: Project Initiation
2.
Project Selection
3.
The Project Manager
4.
Project Organization
5.
Project Planning
6.
Conflict and
Negotiation
Part II: Project
Implementation
7.
Budgeting
and Cost Estimation
8.
Scheduling
9.
Resource Allocation
10.
Monitoring and Information Systems
11.
Project
Control
Part III: Project Termination
12.
Project Auditing
13.
Project Termination
Epilogue
Appendix A: Area
Under the Normal Distribution
Appendix
B: Probability and Statistics
Appendix
C: Answers to Even-Numbered Problems
13
管理
类
Managing
For
The
Future
:
Organizational
Behavior and
Procedures, 2
nd
未来管理：组织行为和过程，第二版
作者
：
Deborah G.
Ancona
，
德博拉夫
.
安科拉，麻省理工学院
教授，专事研究行为决策
科学。提出了一个新组织结构——“网络
团队”。
Thomas A. Kochan
，
托马斯
.
科钦安，麻省理工学院教授，
专门
研究自动化工业、雇佣关系、人力资源管理。其研究重点是美国工
< br>业的创新性人力资源的传播速度问题。
John
Van Maanen
，
约翰
.
范马男，麻省理工学院研究生项目负责人、教授、专门研究组织学<
/p>
习、人力资源管理，以及监督和审核之间的平衡关系。
Maureen Scully
，
<
/p>
毛润
.
斯科利，麻省理工学院斯隆学院教
授，研究领域是工作场所的不平等
及产生的冲突。
D. Eleanor
Westney
，
D.
伊利安诺
.
韦斯特尼，麻省理工学院教授，专事研究
国际管理、日
本企业、组织学习、研究与开发。
ISBN:
0-538-87546-1
装帧：
Paperback
出版年代：
1999
出版社：
Thomson Learning
目录原价
(USD)
：
80.
95
人民币零售价：
265.00
读者对象：
适用于本科、
研究生的组织行为
学课程。各模板可单独用于组织、团队或领导学
课程
使用情况：
摩托罗拉大学培训课程；
人民大学与美国布法罗纽约州立大学合办
EMBA
项目
教辅材料
：
5 Available
Supplements
内容简介
:
本书独创性的模式视角可使读者最大程度的灵活选择教材内容。
书中设置了一
种“新的”组织（一种平面的、灵活的、基于网络的多元实体），将这种组织作为管理活动
发生的环境，并且从战略设计、政治和文化这三种角度来分析组织和计划行动。全书根据
MIT13
门优秀课程编写，由
13
个独立的板块组成。本书汇集了世界上名家学者们在该领
域的研究观点，<
/p>
从独特视角分析其观点的价值，
比较了诸如迪斯尼乐园在美国的兴
盛、
东京
的火爆、巴黎的萧条、提出了文化对各国的影响等独到
观点。
主要章节：
ANALYTICS. Module 1: The
Organizational Transformation. Module
2: Three Lenses on Organizational Analysis and
Action. Module 2A: Conducting Team
Projects. TEAMS. Module 3: Making Teams Work.
Module 4: Diverse Cognitive Styles in
Teams. Module 5: Team Processes. Module 6: Teams
in
Organizations. ORGANIZATIONS. Module
7: Workforce Management: Employment
Relationships in Changing
Organizations. Module 8: Managing Change in
Organizations.
Module 9: Organizational
Action in Complex Environments. Module 10:
Learning Across
Borders: Disneyland
from California to Paris Via Tokyo. SKILLS. Module
11: Managing
14
管理
类
Cultural Diversity. Module 12:
Negotiation and Conflict Resolution. Module 13:
Change From
Within: Roads to Successful
Issue Selling. Index.
新版特征：
NEW! The Grid outlining the the
individual, managerial, and external skills needed
to
manage in the new organization has
been removed to increase the focus on the
modules' central theme.
NEW! Organized around four major
headings: Analytics, Team Management,
Organizations, and Skills.
NEW! Modules are now organized in to
Core and Supplemental Sections allowing
even greater flexibility by identifying
the essential content and the ability to
supplement additional material.
NEW! Module 13 on Issue
Selling (written by Sue Ashford and Jane Dutton of
the
University of Michigan) looks at
the role of middle management in gaining the
attention of top management to shift
the priorities and direction of the firm.
NEW! Module 13 on Issue
Selling (written by Sue Ashford and Jane Dutton of
the
University of Michigan) looks at
the role of middle management in gaining the
attention of top management to shift
the priorities and direction of the firm.
NEW! Substantially updated
and revised, Managing for the Future reflects the
most
current thinking regarding
organizations and managerial action.
15
管理
类
Management with Student CD-ROM and PERF
Module, 5
th
管理学，第五版
作者：
Richard L. Daft,
Vanderbilt University
理查德
L.
达夫特
现任范德比尔特大学
LOT
中心主任、美国管理协会
会员、《组织科学》杂志副主编、美国银行协会等多家机构顾问。著有
《
组织理论与设计》等
6
本专著及数
10
篇学术论文
ISBN:
0-03-027003-0
装帧：
Hardcover
出版年代：
2000
出版社：
Thomson
Learning
目录原价
(USD
)
：
110.95
人民币零售价：
450.00
读者对象：
Management, 5e is appropriate for
introductory or principles of management
courses or any where the functions and
role of management is explored, in both 2-year and
4-year schools.
适用于管理学基础教程或理论教程。
教辅材料：
17 Available
Supplements
内容简介
:
作为管理学课程的主导教材，本书第
5
版又上升到了一个新的高
度——融入
了更多有关领导学、
技术、新生话题、实际应用及变
革创新等方面的内容，
使得本书也成为
当今最为出色的管理学教
材之一。和前几版一样，第
5
版中继续对有关管理学的核心理论
与实践进行了介绍，
在注重最优秀的传统理论的同时，
书中还对最新的管理学研究成果及实
践进行了深入的阐述。
主要特点：
International management issues are
integrated throughout the text, and an entire
chapter is devoted to global topics,
giving Management a true international
perspective.
主要章节：
I. Introduction to
Management 1. The Changing Paradigm of Management
2.
Foundations of Management and
Learning Organizations II. The Environment of
Management
3. The Environment and
Corporate Culture 4. Managing in a Global
Environment 5.
Managerial Ethics and
Corporate Social Responsibility 6. The Environment
of
Entreprenuership and Small Business
Management III. Planning 7. Organizational Goal
Setting and Planning 8. Strategy
Formulation and Implementation 9. Managerial
Decision
Making IV. Organizing 10.
Fundamentals of Organizing 11. Using Structural
Design to
Achieve Strategic Goals 12.
Change and Development 13. Human Resource
Management 14.
Managing Diverse
Employees V. Leading 15. Foundations of Behavior
in Organizations 16.
Leadership in
Organizations 17. Motivation in Organizations 18.
Communication in
Organizations 19.
Teamwork in Organizations VI. Controlling 20.
Quality Control and
Productivity 21.
Information Systems and Technology 22. Operations
and Services
Management
16
管理
类
Successful Project Management with
Microsoft
Project CD
成功的项目管理
Jack Gido,
作者杰克．吉多是宾夕法尼亚州立大学
技术援助项目主任，既
有丰富的项目管理知识和教学经验，又有近
20
年的以生产力和制造技术改
进为主的实际经验，
他已经出版过两本颇受读者欢迎的项目管理著作。
本书
< br>即概括了作者项目管理的最新实践和教学经验，又有其原有著作的深入和升华。
James P. Clements, Towson University
ISBN:
0-324-04794-0
出版年代：
1999
页数：
432 pp.
出版社：
Thomson Learning
目录原价
(USD)
：
81.95
人民币零售价：
320.00
读者对象：
即适用于大学本科和
MBA
的教学，
同时也可以为研究人员和其他对项目管理的知识和经验感<
/p>
兴趣的人提供服务。可使用于全日制大学或职业大学的项目管理教程，尤其适合管理或生产
运营管理课程
的使用。
教辅材料：
5 Available
Supplements
内容简介
:
本书对项目管理方面的内容进行了介绍，
这些内容都是学生应该掌握的，
其中
包括如何组织并管理高效项目团队等。
本教材适用
于本科生及相关职业人员。
书中重点对沟
通技能进行了阐释，<
/p>
同时就如何对团队内部或团队之间的项目发展情况进行沟通与记录这一
话题也进行了侧重介绍。本书还对计划、规划及成本估计等内容进行了说明。
主要章节：
PART 1. THE LIFE OF A PROJECT. 1.
Project Management Concepts. 2. Needs
Identification. 3. Proposed Solutions.
4. The Project. PART 2. PEOPLE: THE KEY TO
PROJECT SUCCESS. 5. The Project
Manager. 6. The Project Team. 7. Types of Project
Organizations. 8. Project
Communications and Documentation. PART 3. PROJECT
PLANNING
AND CONTROL. 9. Planning. 10.
Scheduling. 11. Schedule Control. 12. Resource
Considerations. 13. Cost Planning and
Performance.
主要特点：
Opening
vignettes in every chapter. Reinforces concepts to
be
discussed in the chapter that are
used in real-world situations.
In-chapter boxed questions test
comprehension of key concepts.
End-of-chapter cases with questions are
framed for individual and group response.
The cases are fun and elicit
interesting debates.
End-
of-chapter review questions with problems and
World Wide Web exercises.
Allow the
learner to apply the concepts discussed.
Appendices on project
management software, World Wide Web sites of
interest to
project managers, and
answers to in-text boxed questions is also
included. A list of
project management
organizations worldwide is provided in an appendix
for those
individuals who want to
pursue additional development activities.
17
管理
类
Modeling the Supply Chain
供应链建模
作者：
Jeremy F.
Shapiro, Massachusetts Institute of
Technology
出版年代：
2001
页数：
400 pp.
ISBN:
0-534-37363-1
出版社：
Thomson
Learning
目录原价
(USD
)
：
73.95
人民币零售价：
180.00
读者对象：
适用对象为需要使用分析
工具管理其供应链的职业经理人；开发和维护信息技术的技术人员
和使用模型传授供应链
知识的专业顾问
教辅材料：
1 Available
Supplements
内容简介
:
本书重点对建模技术进行了阐述，
是一本非常适用于供应链管理课程的工具教
材。
本书适应对象相当广泛，
从寻求更佳分析工具
以改善他们供应链管理的职业经理人，
到
开发或保养此类工具的
信息技术人员，
再到通过使用模式及模式系统进行供应链研究，
从而
帮助公司改善供应链管理的顾问人员，无一不适合运用本书。
主要章节：
PART I: INTRODUCTION
TO SUPPLY-CHAIN MANAGEMENT. 1. Supply-Chain
Management, Integrated Planning, And
Models. 2. Information Technology. PART II:
MODELING AND SOLUTION METHODS. 3.
Fundamentals of Optimization Models: Linear
Programming. 4. Fundamentals of
Optimization Models: Mixed Integer Programming. 5.
Unified Optimization Methodology for
Operational Planning Problems. 6. Supply-Chain
Decision Databases. PART III:
APPLICATIONS. 7. Strategic and Tactical Supply
Chain
Planning: State-of-the-Art
Modeling Applications. 8. Strategic and Tactical
Supply-Chain
Planning: Advanced
Modeling Applications. 9. Integration of Financial
and Physical
Supply-Chains. 10.
Operational Supply-Chain Planning. 11. Inventory
Management. PART IV:
THE FUTURE. 12.
Organizational Adaptation to Supply-Chain Modeling
Systems.
主要特点：
Begins with pedagogical examples of
linear and mixed-integer
programming
models and methods for optimizing them. The
complementary role of
heuristic
methods, especially for operational problems, is
examined.
Review
developments in IT that both promote and require
supply-chain
optimization modeling, and
supply-chain decision databases are examined in
detail.
Discusses modeling
applications to supply-chain management problems
at all levels
of planning, such as
strategic, tactical, and operational.
Explains how companies can adapt their
business processes to fully achieve
integrated supply-chain management by
the use of modeling systems.
18
管理
类
Small Business Management : An
Entrepreneurial Emphasis,
11
th
小企业管理，第十一版
作者：
Justin G. Longenecker,
Baylor University
杰斯汀
.
隆内克
:
华盛顿大学工商管理硕士
< br>,
目前任小企业国际会议
主席
Carlos W. Moore, Baylor University
卡罗司
.
莫尔
:
德州
A&M
大学的工商管理博士
,
目前在贝勒大学任教已达
25
年之久
J. William Petty,
Baylor Universit
威廉
.
< br>皮迪
:
贝勒大学金融学教授，同时任卡鲁斯企业家协会主
席
ISBN:
0-538-89015-0
出版年代：
2000
页数：
736
出版社：
Thomson Learning
目录原价
(USD)
：
100.95
人民币零售价：
310.00
读者对象
：
管理专业本科生、项目管理人员、项目经理
教辅材料：
17 Available
Supplements
内容简介
:
SMALL BUSINESS MANAGEMENT has helped
guide generations of students into
the
ranks of business owners and entrepreneurs. For
more than three decades, it has been
the most widely used text in its field.
The authors' diverse academic backgrounds in
management, marketing and finance bring
a balanced approach to covering all aspects of
starting and running new ventures.
Adopters praise the text edition after edition for
its wealth
of resources, enjoyable
presentation, and superior coverage.
<
/p>
本书是近
30
多年来小企业管理领域主打
教材。本书从小企业管理的角度来研究营销战略、细分市场、营
销组合等问题，着重提高
顾客忠诚度，并介绍了在提供顾客服务过程中如何使用新科技
主要章节：
PART 1:
ENTREPRENEURIAL OPPORTUNITIES. 1. Entrepreneurship
in the New Millennium. 2.
Family
Business Opportunities. 3. Franchising
Opportunities. 4. Startup and Buyout
Opportunities. 5. Competitive Advantage
in the Marketplace. PART 2: DEVELOPING THE NEW
VENTURE BUSINESS PLAN. 6. The Role of
the Business Plan. 7. Developing the Marketing
Plan. 8. Selecting the Management Team
and the Form of Organization. 9. Selecting the
Location and Planning the Facilities.
10. Accounting Statements and Financial
Requirements.
11. Finding Sources of
Financing. PART 3: SMALL BUSINESS MARKETING. 12.
Customer
Satisfaction. 13. Pricing and
Credit Strategies. 14. Promotion: Personal
Selling, Advertising,
and Sales
Promotion. 15. Distribution Channels and Global
Markets. PART 4: MANAGING
SMALL
BUSINESS OPERATIONS. 16. Social and Ethical
Issues. 17. Professional Management
in
the Growing Firm. 18. Managing Human Resources.
19. Quality Management and the
Operations Process. 20. Managing
Computer-Based Technology. PART 5: FINANCIAL
MANAGEMENT IN THE ENTREPRENEURIAL FIRM.
21. Evaluating Financial Performance. 22.
19
管理
类
Managing the Firm's Assets. 23. Risk
and Insurance. 24. Exit Strategies and Beyond.
CASES.
APPENDICES A. Small Business
Plan. B. Present Value of $$1. C. Present Value of
an Annuity.
D. Useful URLs. GLOSSARY.
INDEX.
新版特征：
EXPANDED TECHNOLOGY EMPHASIS: This
edition has increased Internet coverage
throughout, expanded
Appendix.
SAMPLE
BUSINESS PLAN: An actual business plan in the
appendix gives students a
model to
emulate and refer to as they create their own.
WEB SITE: This text's
content-rich Web page () is a
great
first step in unlocking text and online resources.
It features include: links to
private
and government sites,
samples of online
financial resources, activities and exercises for
each chapter, and
updates to the text.
PURCHASING AND INVENTORY:
Purchasing and Inventory sections have been
added to Chapter 19 QUALITY MANAGEMENT
AND THE OPERATIONS PROCESS.
UP-TO-DATE: This edition explores the
latest and most relevant topics. A new
chapter covers the competitive
advantage of small business in a changing economic
landscape. In addition, a new chapter
on exit strategies emphasizes the continuity
of the business when it changes hands.
EARLIER ETHICS COVERAGE:
Now integrated into Chapter 16
Issues,
20
管理
类
Strategic Management : Competitiveness
and
Globalization, Concepts and Cases
with
InfoTrac College Edition,
4
th
战略管理：竞争与全球化，第四版
作者：
Michael A. Hitt, Arizona
State University
R. Duane Ireland,
University of Richmond
Robert E.
Hoskisson, University of Oklahoma
ISBN:
0-324-01731-6
出版年代：
2001
页数：
1280
出版社：
Thomson Learning
目录原价
(USD)
：
107.95
人民币零售价：
465.00
读者对象：
适用于大学本科高年级商业系或管理系的战略管理或政策课程
教辅材料
:
18 Available Supplements
内容简介
:
本书是美国得克萨斯
A&M
大学、
贝勒
大学等著名大学商学院的战略管理标准
教材。教学目标明确，结合众所周知的世界
13
大企业的实际案例，全面阐述战略管理的核
心问题，
使您领会战略竞争和全球化的重要性。
作者将资源视
角和传统的股东方法糅合在一
块来解释公司如何建立一种持续的竞争优势。
主要章节：
PART ONE:
STRATEGIC MANAGEMENT INPUTS. 1. Strategic
Management and
Strategic
Competitiveness. 2. The External Environment:
Opportunities, Threats, Industry
Competition, and Competitor Analysis.
3. The Internal Environment: Resources,
Capabilities,
and Core Competencies.
PART TWO: STRATEGIC ACTIONS: STRATEGY FORMULATION.
4.
Business-Level Strategy. 5.
Competitive Dynamics. 6. Corporate-Level Strategy.
7.
Acquisition and Restructuring
Strategies. 8. International Strategy. 9.
Cooperative Strategy.
PART THREE:
STRATEGIC ACTIONS: STRATEGY IMPLEMENTATION. 10.
Corporate
Governance. 11.
Organizational Structure and Controls. 12.
Strategic Leadership. 13.
Corporate
Entrepreneurship and Innovation. PART FOUR:
CASES.
新版特征：
Current Research:
Thoroughly updated, this edition contains the most
current research and findings,
including references to 1999 and 2000
publications.
Updated
Strategic Focus Features: There are 3 new
Strategic Focus segments per
chapter.
New Chapter Opening
Vignettes: All new chapter opening vignettes
present
interesting scenarios
confronting real firms.
New
Cases: Thirty-five all new cases, along with five
Classic Cases from previous
editions,
are included. All cases from previous editions and
CaseNet are available
through Thomson
Learning Custom Publishing.
21
管理
类
Human Resource Management : A Strategic
Approach, 4
th
人力资源管理：战略方法，第四版
作者：
William P. Anthony,
Florida State University
K. Michelle
Kacmar, Florida State University
Pamela
L. Perrewe, Florida State University
ISBN:
0-03-033509-4
装帧：
Hardcover
出版年代：
2002
页数
:
758
出版社：
Thomson
Learning
目录原价
(USD)
：
99.95
人民币零售价：
555.00
读者对象
本科、研究生、
MBA
教辅材料：
5 Available
Supplements
内容简介
:
Written from a
demonstrates
how human resources fit into the organizational
big picture. Many
cross-functional
topics are integrated throughout including,
marketing, finance, operations,
and
accounting. Updated cases include material that
reinforces the key concepts presented in
the chapters and provide additional
practical perspectives to problems faced by human
resource managers.
< br>本书从战略角度来检视人力资源的典型功能，
并且探究这些功能是如何与公司追求
竞争优势
的整体战略融为一体的。
主要章节：
Part I. The Strategic
Approach. 1. The Strategic Approach to Human
Resource
Management. 2. Formulating a
Corporate and Human Resource Strategy. 3. The
External and
Global Environment for
Human Resources: Change and Diversity. Part II.
Strategies for
Human Resource
Acquisition and Placement. 4. Human Resource
Planning and Information
Systems. 5.
Equal Employment Opportunity and Managing
Diversity. 6. Job Analysis. 7.
Recruitment, Selection, and Retention.
Part III. Strategies for Maximizing Human Resource
Productivity. 8. Job Design. 9.
Socialization, Training, and Development. 10.
Strategies for
Effective Performance
Appraisal Systems. 11. Strategic Compensation
Systems. 12.
Improving Productivity.
Part IV. Strategies for Maintaining Human
Resources. 13. Benefit
Plans. 14.
Managing Health, Safety, and Stress. 15. Ethics,
Employee Rights, and Employer
Responsibilities. 16. Unions and
Strategic Collective Bargaining. Part V. Strategic
Separation.
17. Separation
Restructuring and the Virtual Organization.
主要特点：
每章开头和结尾以及书的
最后收有最新的案例；
增加篇幅强调伦理及其在人力资
源管理中
所扮演的重要角色；
无数小企业案例和事例交织贯穿全书；
有关
国际化及新技术使
用的最新事例；列出公司网址，以使学生能随时上网更新信息。
22