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一．商务英语邮件格式
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催款
1.
文体介绍
催收信是卖放在规定期限内
未收到货款，提醒或催促买方付款的函件。
写此类信要求文字
简练、
意思清楚；同时要求语气诚恳、
体贴，彬彬有理。
不可轻易怀
疑对方故意拖欠不付，
以免伤害对
方感情，
不利于达到索款的目的，
或妨碍以后的业务。
对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。
总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。
< br>
2
。实用范例
（
1
）
subject:
Demanding Overdue Payment
Dear Sirs,
Account No.8756
As you are usually very prompt in
settling your accounts, we wonder
whether there is any special reason why
we have not received payment of
the
above account, already a month overdue.
We think you may not have received the
statement of account we sent you
on
30th August showing the balance of US$$ 80,000 you
owe. We send you a
copy and
hope it may have your early attention.
Yours faithfully,
xxx
主题：索取逾期账款
亲爱的先生：
第
8756
号账单
鉴于贵方总是及
时结清项目，
而此次逾期一个月仍未收到贵方上述账目的欠款，
我们想
知道是否有何特殊原因。
我们
猜想贵方可能未及时收到我们
8
月
30
日发出的
80
，
000
美元欠款的账单。现寄
出一份，并希望贵方及早处理。
你真诚的
xxx
< br>（
2
）
Subject:
Urging Payment
Dear Sirs,
Account No.8756
Not having
received any reply to our E-mail of September 8
requesting
settlement
of the
above account,
we are
writing again to remind you that the
amount still owing is US$$ 80,000. No
doubt there is some special reason for
delay in payment and we should welcome
an explanation and also your
remittance,
Yours
faithfully,
xxx
主题：再次索取欠款
亲爱的先生：
第
8756
号账单
未见贵方对我们
9
月
8
日来信
要求结算一事之回复。我们再次来函提醒贵方，欠款为
80
，<
/p>
000
美元。毫无疑问，一定有特殊原因使贵方延误付款，我们期
待贵方说明原因
并寄上汇款。
你真诚的
xxx
（
< br>3
）
Subject: Insisting on
Payment
Dear Sirs,
Account No.8756
It is very
difficult to understand why we have not heard from
you in reply to
our two E-mail of 8th
and 18th September for payment of the sum
US$$ 80,000 you are still owing. We had
hoped that you would at least
explain
why the account continues to remain unpaid.
I am sure you will agree that we have
shown every consideration and now
you
fail to reply to
our earlier requests
for payment, I am afraid you leave us
no choice but to take other steps to
recover the amount due.
We are most
reluctant to do anything from
which
your credit and reputation
might suffer
and even now we prepare to give you a further
opportunity to
put the matter
therefore propose to give you 15 days to clear
your
account,
Yours
faithfully,
xxx
主题：三度索取欠款
亲爱的先生：
第
8756
号账单
我们于
9
月
8
日及
9
月
18
日两次去函要求
结付
80
，
000
美元欠款，单至今未收到贵
方任何答复，对此我们感到难于理解。我们希望贵方至少
得解释为什么账款至今未付。
我想你们也知道我们对贵方多方
关照，
但你们对我们先前的两次询函不作答复。
你们这
样做恐怕已经使我们别无选择，只能采取其他步骤来收回欠款。
我们极不愿意做任何损害你们信誉的任何事情。
即使现在我们还准备再
给你们一次机会
来挽回此事。因此，我们再给你们
15
天时间来结清账目。
3.
典型句型
(1)The following items totaling $$4000
are still open on your account.
你的欠款总计为
4000
美元。
(2)It is now several weeks since we
sent you our first invoice and we have
not yet received your payment.
< br>我们的第一份发票已经寄出有好几周了，但我们尚未收到你的任何款项。
(3)I’m wondering about your plans for
paying your account which,as you
know,is now over 40 days ast due.
我想了解一下你的付款计划，要知道，你的付款已经逾期
40
多天了。
(4)We must now ask
you to settle this account within the next few
days.
请你务必在这几日内结清这笔账款。
二．商务英语
email
高手
延期付款
1.
文体介绍
买方收到货物的时候也就是付款的时候，
对外贸一种付款的方式很多，
用得比较多的基
本上有三种，即汇款、托收和信用证。
付款信是指买方在收到所订货物后，
将收货情况、付款方式
及金额及时通知卖方。
有时
候买方因某种原因无法及时付款，<
/p>
也可以写信给卖方要求延期付款，
而卖方则根据具体
情况同意或拒绝。
2
。实用范例
（
1
）
Subject: Bank Draft Payment
Dear Sirs,
The goods under
Contract No.555 was delivered here in good order
and
condition and we are quite
satisfied with it.
Please
find a Bank Draft to the
value
of US$$ 80,000 for
payment of your
Invoice No. 1223 sent
by airmail. An acknowledgement in due course will
be
appreciated.
Yours truly,
Xxxx
主题：汇票付款
亲爱的先生；
第
555
号合同项下的货物完好的运抵我处，我们对货物甚感满意。
< br>
现寄去面额
80000
美元的
银行汇票一张，以结清贵方航邮来的第
1223
号发票账款，<
/p>
请查收。
如若及时给我方收讫通知，将不胜感激。
你忠实的
xxxx
(2)
Subject: Asking for
Deferred Payment
Dear Sirs,
Your Invoice No.1223 for US $$ 80,000
worth of goods supplied on 20th July
is due for payment at the
end of this month. Most unfortunately,
a fire broke
out in our warehouse last
week and destroyed a certain part of valuable
consignment. Our claim is now
with the insurance company, but it is
unlikely
to be
met for
another three
or four weeks and until
then we are faced with a
difficult
financial situation. I am therefore writing for
permission to defer
payment of your
invoice until the end of September.
As
you know, my accounts
with you have
always been settled promptly and
it is
with the utmost regret that I am now forced to
make
this request. I hope,
however, that you will find it possible
to grant it. In doing so you would
render me a service I should never
forget.
Yours faithfully,
xxxx
主题：要求延期付款
亲爱的先生：
贵方
< br>7
月
20
日所供第
1223
号发票项下货物之款项
80000
美元定于本月底结付。
非
常不幸，上星期我
方仓库发生火灾，毁坏了一部分贵重货物。
我们现在正向保险公司提
出索赔，但在三四个星期之内，不可能会给予赔偿。在此之前，我方财务形势严峻，故
此我们写信请求贵方同意我们推迟到
9
月底付款。
贵方知道我们一向能迅速与贵方结帐。这次我们被迫向贵方提出这个要求
，实在抱歉。
我们希望贵方能同意这个要求。若是如此，我们将永远记住贵方给予的帮助
。
你真诚的
xxx
3.
典型句型
a.I wonder if we can make payment for
this order by documentary collection.
这份订单我么能否用跟单托收的形式付款？
b.D/P will put us to great trouble
while a L/C gives us protection of bank.
付款交单会给我们带来极大的麻烦，而信用证则可以使我们得到银行保护。
terms of payment we usually adopt are
confirmed irrevocable L/C.
我们通常采用的付款方式时保兑的、不可撤销的信用证。
regret being unable to accept your
terms of payment and therefore
have to
return the order to you.
很遗憾不能接受你方付款方式，现退回你方订单。
have drawn on you at 50 days for US $$
5000 against your trial order.
对于你方订货，我
们已向你方开出金额为
5000
美元
5
0
天见票即付的汇票。
amount has been passed to your credit in
settlement of your account.
该货款已汇入贵方账户，以结清账款。
understand why we have not found it
possible to settle our account
in full.
我公司不能一次付清货款，敬请谅解。
h.I should appreciate an
extensi
on of one month for the payment
of my bill
of $$6500 due April 5.
我方应于
4
月
5
日付款
6500
美元，如能延期
< br>1
个月，将不胜感激。
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