商务英语写作：商务邮件写作指南

简直就是作死的节奏。

所以，

聪明人该怎么说呢 ？

办法就是用问句，以非直接的方式提出你的建议，比如：

Shouldn’t we redesign the company logo?

一般来说，还可以用

couldn't, wouldn't

引导的句子表达个人意见，比如：

普通表达：

We must hire a new advertising agency.

高级表达：

Couldn’t we hire a new advertising age

ncy?

Wouldn’t it be better to hire a new advertising agency?

3

活用过去进行时，你的邮件气质

up, up

过去进行时也是写邮件时候的大利器，用的好，可以让邮件上 一个档次，比如：

I hope we can sign the contract today.

I was hoping that we could sign the contract today.

我希望今天咱们能把合约签了。

I think we need to hire more employees.

I was thinking we need to hire more employees.

我在想我们需要多招一些员工。

I aim to finish this project by the end of the month.

I was aiming to finish this project by the end of the month.

我打算再本月底完成这个项目。

过去进行时到底有啥厉害之处，国外专家这么说：

Using

the

past

continuous

makes

the

sentence

sound

more

hypothetical

and

tentative,

and

therefore

less

direct

and

is

a

great

technique

for

injecting

diplomacy

and politeness into your English.

4

善用被动态，避免说别人坏话

被动句式也是转换生硬语气的很好的办法，

比如，

< br>如果邮件里出现下面这样的句子，

收

件人估计不会很高兴 吧！

You have broken my computer!

你弄坏了我的电脑。

This active voice sentence is brutally direct and if your aim is to avoid

confrontation

then

you

might

consider

using

the

passive

voice

to

lessen

the

emotional

impact of the sentence:

My computer has been broken!

我的电脑坏了。

再比如下面这两个句式，

去除主语 之后能够避免谈论到底谁要为行为负责，

让句式非常

商务范。< /p>

You said you were going to sign the deal today.

It was understood that you were going to sign the deal today.

据说，你今天要去签合约。

You agreed to lower your fees.

It was agreed that you were going to lower your fees.

之前咱们谈妥，贵方说会降低费用。

5

学会用“软化词”，做心理建设

在商务写作中，

如果能用一些“软化 词”

（

softener

）

内容语调变得更得柔和。

一般来说，传达不好的消息的时候，可以用这类 词，给收件人做心理建设。

这类词有：

I’m

afraid,

so

sorry,

to

be

honest,

unfortunately,

with

all

respect

To be honest, I think we need to rethink our marketing strategy.

老实说，我觉得我们应该重新思考下市场策略。

With all respect, I don’t agree with what you just said.

恕我直言，我不同意你说的话。

6

活用情态动词，凸显情商

Modal

verbs

such

as

would,

could,

may

or

might

are

great

for

softening

a

request

or giving a command:

I want more time to finish this presentation.

I could use more time to finish this presentation.

It would be nice to have more time to finish this presentation.

如果能多一些时间做这个报告就好了。

Hand me the telephone, please.

Would you hand me the telephone, please?

Could you hand me the telephone, please?

能把电话递给我吗？

7

否定句也要变着花儿说

不明白这是什么意思？请看下面的例子。

I’m afraid I haven’t finished the report.

I’m afraid I haven’t been able to finish the report yet.

我恐怕是没法完成这份报告了。

第一个句子是不是很生硬呢？

第二个句子中加上

be able to

，可是一个妥妥的心机表达，用来暗示“你还在认真做

这个任务，但可能一些不可控力 让你没法做好，比如很大的工作量啦等等”。

而

“yet”呢？则是用来强调你还在认真做，

快要完成了，

< br>让收件人觉得你一直在努力，

消除负面感。

还要一个方式，就是改变论述方式，用多元句型表达，让否 定内容变得不那么消极。

I can’t give you a better deal than that.

I am not able to give you a better deal than that.

I am unable to give you a better deal than that.

I am not in a position to give you a better deal than that.

8

恰当使用副词，提升你的人缘

商务邮件中，用一些副词“entirely, totally or completely”可以削减或强化语气

程度，比如：

I am unhappy with this agreement.

I am not entirely happy with this agreement.

I am not totally happy with this agreement.