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英文商务邮件
这儿有一些建议可以保证你的邮件给人留下好印象。
1.
Know your email terms:
英语
p>
电子邮件发送程序有很多缩写,如果你不知道意思的
话,你向老板提
出的加薪请求就可能发给了整个办公室
!
to <
/p>
all
表示你的回复将发送给每一个收到原始邮件的人。在邮件的
地址栏内,
(carbon
copy
)
部分指的是该邮件发给你指定的人,即“抄送
)
,而
指你可以悄悄
的发送邮
件
<
/p>
而不让其他的人知道,
即”
密送
“,
b
代表的是
p>
掩藏的
)
。
如果有人要你
一封邮件,意思是要你通过转发
的功能发送邮件,有时侯简写成
2. Use the Right Greeting:<
/p>
尽管用
作为写给朋友的电子邮件开场白没
有任何问题,
但是最好不要用这种方式给一个潜在的商务伙伴这样写信。另一方面,使用
非常正式的传
统开场白
。
Dear Sir
也已经越来越过时了。最好写成
<
/p>
后跟那个人的姓
氏。同事之间,通常可直呼其名,如
。
3. Keep it
Short and Clear:
有些情况下,可能需要用华丽的词藻和复杂的句式
来彰显
你的聪明才智和教育背景。而在用
英语
写邮件的时候,清晰、有条理的
方式才是最佳选
择。在邮件的第一段清楚的表明你写信的目的,保证每一段中都有代表核
心观点的中心句。
使用类似
的词引导读
者你所要表述的每一个观点。
你不需在
邮件中包括所
有的详细内容,取而代之的可以是类似
to
contact me,
这样的短语来结束邮件,这样一来可以为对方创造进一步交流的
前提。
4. Be polite and tactful:
懂得
谦逊和准确传达信息的重要性。
之类的词能避免
则避免出现,相比之下,
显得更尊重对方。又如
是提出请
求建议或寻求意见的好方法。
5.
电子邮件正确结尾:
am
looking
forward
to
your <
/p>
reply,
you,
< br>或者
都是给收信人留下好印象的结尾方式。
一、
Dear sir/madam:
Im
delighted you have accepted our invitation to
speak at the Conference in [city] on
[date].
As we agreed, youll be
speaking on the topic
additional
minutes
for
questions.
Would
you
please
tell
me
what
kind
of
audio-visual
1
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equipment
youll
need.
If
you
could
let
me
know
your
specific
requirements
by
[date],
I'll
have plenty of time to make sure that
the hotel provides you with what you need.
Thank you again for agreeing to speak.
I look forward to hearing from you.
Sincerely
yours,
[name]
[title]
二、
Dear sir/madam:
Thank you for your letter of [date].
Im
glad that you are also going to [place] next
month. It would be a great pleasure to
meet you at the [exhibition/trade
fair].
Our company is having a reception at
[hotel] on the evening of [date] and I would be
very pleased if you could attend.
I
look forward to hearing from you soon.
Yours
sincerely,
[name]
[title]
三、
Dear sir/madam:
[organization] would very much like to
have someone from your company speak at our
conference on [topic].
As
you
may
be
aware,
the
mission
of
our
association
is
to
promote .
Many
of
our
members are interested
in the achievements your company has made in .
Enclosed is our preliminary schedule
for the conference which will be reviewed in
weeks.
Ill call you [date] to see who
from your company would be willing to speak to us.
I can assure
you that well make
everything convenient to the speaker.
Sincerely
yours,
[name]
2
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[title]
四、
Dear
sir/madam:
We would like to invite you to an
exclusive presentation of our new [product].
The
presentation will take place at [location], at
[time] on [date]. There will also be a
reception at [time]. We hope you and
your colleagues will be able to attend. [company]
is a
leading producer of high-quality .
As
you well know, recent technological advances have
made increasingly affordable to
the
public. Our new models offer superb quality and
sophistication with economy, and their
new features give them distinct
advantages over similar products from other
manufacturers.
We look forward to seeing you on
[date]. Just call our office at [phone number] and
we
will be glad to secure a place for
you.
Sincerely yours,
[name]
[title]
五、
Dear
sir/madam:
On [date], we will host an evening of
celebration in honor of the retirement of [name],
President
of
[company].
You
are
cordially
invited
to
attend
the
celebration
at
[hotel],
[location], on [date] from to p.m.
[name] has been the President of
[company] since [year].
During this period,
[company] expanded its business from to . Now its
our opportunity
to thank him for his
years of exemplary leadership and wish him well
for a happy retirement.
Please join us
to say Good-bye to [name].
See you on [date].
Yours sincerely
[name]
[title]
3
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买方要还价,卖方不接受还价。它又该如何说服买方接受它的
价格呢
?
我们看看下面这
封对还价信的
否定答复是怎么写的吧
!
Dear Mr. Carroll
We
were glad to learn from your letter dated July 24
that you like the quality and the
designs of the captioned goods.
As
you know, we are operating in a highly competitive
market in which we have been
forced to
cut our prices to the minimum. If it were not for
a large order from you, one of our
regular customers, we could not have
quoted for our new brand supplies even
at the ones
you mentioned.
After consulting with our manufacturer
of
feel it necessary to point out that
owing to the growing application of rubber in
industry, the
cost of raw material for
making tubes and tires is rising rapidly. And in
order to maintain a
high image of the
beat quality rubber products, new techniques being
adopted for our new
brand products have
also added to higher prices. We appreciate how you
are placed because
of long-term
contracts and wish we could help you, but
unfortunately we cannot do so by
lowering the quoted prices to the
degree you suggested.
Enclosed is our newly
issued brochure and a recent report from one of
our customers.
We believe you will
agree with the customer's
description
:
the materials used justify
their slightly higher prices.
industry
for more than twenty years, we feel confident that
the reliability and longevity of
our
Circle
brand
tubes
and
tires
will
definitely
make
your
purchase
a
sound
investment.
Truly yours
Hi,
I have received your letter of
interview. Thank you very much for giving me
this opportunity to interview. Iwill do
my best.
Yours sincerely,
Bingzuo Zuo
4
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外贸
英语
商务函电常用开头语:
1)We have
(take) pleasure in informing you that......
兹欣告你方
......
2)We have the
pleasure of informing you that......
兹欣告你方
.....
3)We are
pleased (glad) to inform you that......
兹欣告你方
......
4)Further
to
our
letter
of
yesterday,
we
now
have
(the)
pleasure
in
informing
you
that......
续谈我方昨日函
,
现告你方
......
5)We confirm
telegrams/fax messages recently exchanged between
us and are pleased to
say that......
p>
我方确认近来双方往来电报
/
传真
,
并欣告
......
6)We
confirm
cables exchanged
as per
copies
(cable
confirmation)
herewith
attached.
我方确认往来电报
,
参见所附文本
.
7)We learn from
Messrs......that you are interested and well
experienced in ......business,
and
would like to establish business relationship with
us.
我方从
...
公司获悉
,
你方对
...
业务
感
兴趣且颇有经验
,
意欲与我方建立业
务关系
.
8)Although no communication
has been exchanged between us for a long time, we
trust
that you are doing well in
business.
虽然久未通讯
,
谅你方生意兴隆
.
9)Although we have not
heard from you for quite some time, we hope your
business is
progressing satisfactorily.
虽然好久没接到你方来信
,
谅业务进展
顺利
.
10)We have pleasure in sending you our
catalog, which gives full information about our
various products.
欣寄我方目录
,
提供我方各类产品的详细情况。
11)We are pleased to send you by parcel
post a package containing...
很高兴寄你一邮
包内装
...
12)We have the pleasure in
acknowledging the receipt of your letter dated...
欣获你方
...
月
...
日来信
.
5
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13)We
acknowledge with thanks the receipt of your letter
of...
谢谢你方
...
月
...
日来信
.
14)We have duly
received your letter of ...
刚刚收悉你方
...
月
...
日来信<
/p>
.
15)We thank you for your letter of
...contents of which have been noted.
谢
谢你方
...
月
...
日来信
,
内容已悉
.
10
种典范商务信函介绍
一
p>
.
“简约”型商务函电:
in
before email attached ,including the xxx picture.(
看,简约至此,称谓,落款全省了
.
高
!
但若发至的不是个人邮箱,恐怕对方也就收不到了
.
于是不得不连名带姓的重发一次,看
来这时间也
不一定真能节省下来
.)
二
.
“精确
”型商务函电
Thanks for your mail. As
for the copy of CE and SAA, I will fax them to you
within
these two
days.(
“
within two
days
”
? fax
是及时性的动词
,你是说你要花上两天的时间去传
真
?
这样的话,我就不得不在传真机跟前不吃不喝地干等两天
?
拜托
,如果不能确定具定传
真时间,就请说“
I
’
ll advise you the exact fax time
once confirmation
”
)
三
p>
.
“大张旗鼓”型商务函电
Per
your
information,
you
would
like
us
to
quote
you
the
prices
as
below.
Pls
kindly
check. Thanks. XXX
Now
we would like to introduce our company to you. Our
company XXX Founded in
the year 1999.
It
’
s headquarters at the
foot of beautiful XXX Mountain. Which
called
“
the
lung
of
Guang
Zhou,
also
close
to
the
south
gate
Shenzhen
city
”
.
We
specialize
in
manufacturing all kinds
of XXX. Now factories we own covering an area of
XXX
㎡
, more
than
XXX
workers,
a
most
professional
team
consisting
of
technicans
and
sales.
After
5
years
hard
company
has
developed
into
a
large
corporation,
integrated
with
XXX , manufacturing processing and
trading. Since the first day of establishment. We
insist
in
this
creed“XXX”
led
by
customers’s
requirement,
based
on
quality,
ruled
with
ISO9001:2000, following fashions. We
take it as our goal to build famous brand.
Products
bearing
“
XXX
”
are sold all over the
world , such as America, Europe, Southeast Asia
and
Middle East, etc. (
老兄,
p>
我要求的只是你的几个产品的报价而已,
您不至于把你们整个网页<
/p>
上的东东都
COPY
给我看吧
?
6
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再说了,我若对你们公司一无所知
的话,又怎能找你们报价
?
如果想我们了解多点,给
我一个网址就可以了
.
我会找机会上去看看,但现
在我有十几个
email
等着复,我还有一大
< br>堆的报价要整理,我的水倒好了都没有来得及喝一口,你让我现在去听你们的口号
?)
四
.
自做聪明型商务函电
Thanks for your Email. But I would like
to know your customers
’
opinion at first. How
about
their target prices?(
到底是你的智商有问题,
还是我的智商有问题
?
我不知道你的其它
客户是否会在你第一次报价之后就告诉你目标价,但我肯定是要让你失望的啦,因为
< br>Iam
not as stupid as you think.)
五
p>
.
翻脸无情型商务函电
I
have deleted a lot of email last week to save hard
disk space. I will ask xxx to check
that for you tomorrow morning, is that
ok? (
不会吧,这茶是否凉得也太早了一点
?
我们的单
你们还在做着,现在就把我的邮件给全部删了
?
看来我们的事在您眼中是无足轻重呀
).
六
p>
.
“画蛇添足”型商务函电
Orders
are
now
coming
in
every
day,
so
we
have
attached
our
amended
price
list
in
which you
can fill in the quantity you want to order. It
will automatically calculate the total
cbm & amount for your order.(
哇
!
听上去,你们的订单每天都如雪片般飞来,你们一定忙死
了,连询价都要“自给自足”
,再说我们的单量不见得很大,看
来你们也不会太重视,还是
找别家吧
)
七
p>
.
“云里雾里”型商务函电
can
you send me the photo?(
天哪,我的眼睛是不是看错了
?
我要的是你的产品呀,看,
我清楚的列出了
我所要的产品编号,这也是你们提供的编号,怎么反倒向我要你们自己产
品的图片
?Are you kidding with me?)
八
.
p>
“口不遮掩”型商务函电
the switch we
can
’
t revised, we shipped
many goods to our customer like this. Please
note!(
喂
,
你们其
它的客户能接受的不一定我的客户就可以接受
,
你是不是想对我
说“同样的
产品我们销售给其它的客户都没有异议
,
所以你们最好闭嘴
.)
九
.
p>
“你急他不急”型商务函电
I
will
check
with
my
engineer
with
the
old
samples,
and
find
out
how
to
solve
the
problem that you
mentioned on the mail, in order to send the best
samples to you.(
你们手上
难道就没有合格的
样品可以先寄了
?
我没有时间等你去研究,我现在急要的是合格
样品寄给
客户不是你的研究报告
.)
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