-
International Business, 13e
(Daniels/Radebaugh/Sullivan)
Chapter 2
The Cultural Environments Facing Business
1) ________ consists of
specific learned norms based on attitudes, values,
and beliefs of a group of
people.
A) Ethnology
B) Civilization
C) Culture
D) Doctrine
Answer: C
Diff: 1
Page Ref: 49
Skill: Concept
Objective: STUDY QUESTION 2.1: Define
and explain culture, cultural group membership,
and
cultural diversity.
AACSB: Multicultural and Diversity
2) Which of the following
is NOT
true about cultural
diversity?
A) Cultural diversity refers
to individuals' diverse cultural memberships, such
as age and ethnicity
groups.
B) Companies may gain competitive
advantages by bringing together people of diverse
backgrounds.
C) Cultural
diversity may help a company gain deeper knowledge
about products and services.
D) The
process of bringing people of different national
cultures together is often difficult.
Answer: A
Diff: 2
Page Ref: 49
Skill: Concept
Objective: STUDY QUESTION 2.1: Define
and explain culture, cultural group membership,
and
cultural diversity.
AACSB: Multicultural and Diversity
3) Because people can be
grouped in many ways, such as on the basis of
nationality, ethnicity,
religion,
profession, and income level, ________.
A) they live in a state of cultural
collision
B) the study of national
cultures can tell us little about expected
behaviors
C) identity crises make lives
chaotic
D) people have more than one
cultural group membership
Answer: D
Diff: 1
Page Ref: 49
Skill: Concept
Objective:
STUDY QUESTION 2.1: Define and explain culture,
cultural group membership, and
cultural
diversity.
AACSB: Multicultural and
Diversity
1
Copyright ? 2011
Pearson Education, Inc.
4) When
divergent cultures come in contact, ________
occurs.
A) power distance
B) culture shock
C) cultural
collision
D) group membership
Answer: C
Diff: 1
Page Ref: 49
Skill: Concept
Objective: STUDY QUESTION 2.1: Define
and explain culture, cultural group membership,
and
cultural diversity.
AACSB: Multicultural and Diversity
5) Which of the following
describes one of the conditions under which the
major problems of
cultural collision
arise in international business?
A)
when a company's employees encounter distress
because of difficulty in accepting or adjusting
to foreign behaviors
B) when
employees disagree on the style of art for
decorating the office
C) when local
people have no expectation that foreigners should
adjust to their culture
D) when
companies understand and adjust to the national
cultures in which they do business
Answer: A
Diff: 1
Page Ref: 49
Skill: Concept
Objective: STUDY QUESTION 2.1: Define
and explain culture, cultural group membership,
and
cultural diversity.
AACSB: Multicultural and Diversity
6) Which of the following
is the most accurate statement about culture?
A) Cultural variables can easily be
isolated from other factors such as economic and
political
conditions.
B) We
generally expect people from another culture to
behave differently than we do.
C)
Although most cultural variables are universal,
the forms these variables take differ from
culture to culture.
D)
Within a culture, everyone responds to particular
cultural variables the same way.
Answer: C
Diff: 2
Page Ref: 50
Skill: Concept
Objective: STUDY QUESTION 2.2: Why is
awareness of cultural variables important in
international business? What are
methods and problems in building cultural
awareness?
AACSB: Multicultural and
Diversity
2
Copyright ? 2011
Pearson Education, Inc.
7)
Businesspeople seeking to understand more about
another culture in order to successfully
conduct business within that culture
would be best advised to do which of the
following?
A) observe and emulate the
behavior of people who have gained respect and
confidence within that
cultural
environment
B) rely on stereotypes,
which are often based on averages, to gain an
understanding of the culture
C) avoid
research on the culture in order to avoid
developing unwarranted stereotypes and
prejudices
D) memorize the
cultural variations they can expect to encounter
while within that cultural
environment
Answer: A
Diff: 2
Page Ref: 50
Skill: Concept
Objective: STUDY QUESTION 2.2: Why is
awareness of cultural variables important in
international business? What are
methods and problems in building cultural
awareness?
AACSB: Multicultural and
Diversity
8) Which of the
following is a common shortcoming of studies
examining culture in different
countries and regions?
A)
Cultures are static, tending not to evolve much
over periods of time. This tempts researchers to
draw conclusions from old data.
B) It is impossible to compare
countries because of differences in the form of
data collected.
C) People are almost
always reluctant to complain about their own
cultures, so they present only
positive
opinions to researchers.
D) Responses
are reported in averages, which can lead to a
belief in unrealistic stereotypes.
Answer: D
Diff: 2
Page Ref: 51
Skill: Concept
Objective: STUDY QUESTION 2.2: Why is
awareness of cultural variables important in
international business? What are
methods and problems in building cultural
awareness?
AACSB: Multicultural and
Diversity
9) The nation
offers a workable reference for studying cultural
differences because ________.
A) a
nation contains only one distinct culture
B) similarity among people is both a
cause and effect of national boundaries
C) the commonality of language within a
nation eases the process of conducting surveys
D) different groups within the same
country always have more in common with each other
than
with groups in other countries
Answer: B
Diff: 2
Page Ref: 51
Skill: Concept
Objective: STUDY QUESTION 2.3: What
are the advantages and shortcomings of using the
nation as a point of reference for a
culture?
AACSB: Multicultural and
Diversity
3
Copyright ? 2011
Pearson Education, Inc.
10) A problem
of using the nation as a reference point for
culture is that ________.
A) nations
fail to mediate the different interests within
their boundaries
B) self-stereotypes
tend to fall along national lines
C)
such an approach tends to be polycentric
D) variations tend to be great within a
country
Answer: D
Diff: 2
Page Ref: 52
Skill: Concept
Objective: STUDY QUESTION 2.3: What
are the advantages and shortcomings of using the
nation as a point of reference for a
culture?
AACSB: Multicultural and
Diversity
11) Because
certain cultural attributes can link groups from
different nations more closely than
groups within a given nation,
international businesspeople ________.
A) must be careful to compare relevant
groups when comparing nations
B) should
assume that there are few significant cultural
differences among nations
C) should
adopt universal operating methods
D)
must avoid cultural imperialism
Answer:
A
Diff: 2
Page Ref: 52
Skill: Concept
Objective:
STUDY QUESTION 2.3: What are the advantages and
shortcomings of using the
nation as a
point of reference for a culture?
AACSB: Multicultural and Diversity
12) It is most accurate to
say that within a nation's borders, people largely
share such essential
attributes as
________ and ________.
A) work
attitudes; religion
B) values; language
C) levels of education; ethnicity
D) lifestyles; social classes
Answer: B
Diff: 2
Page Ref: 51
Skill: Concept
Objective: STUDY QUESTION 2.3: What
are the advantages and shortcomings of using the
nation as a point of reference for a
culture?
AACSB: Multicultural and
Diversity
4
Copyright ? 2011 Pearson Education,
Inc.
13) Most people's basic value
system is ________.
A) inborn
B) changed in adulthood through
imposition
C) affected primarily by
teenage peer pressure
D) fairly firmly
in place at a young age
Answer: D
Diff: 2
Page Ref: 52
Skill: Concept
Objective:
STUDY QUESTION 2.4: What factors influence
cultural stability and cultural
change?
AACSB: Multicultural and Diversity
14) Contact among countries brings
about cultural change, a process called ________.
A) cultural collision
B)
cultural imperialism
C) cultural
diffusion
D) creolization
Answer: C
Diff: 2
Page Ref: 52
Skill: Concept
Objective: STUDY QUESTION 2.4: What
factors influence cultural stability and cultural
change?
AACSB:
Multicultural and Diversity
15) Creolization refers to ________.
A) government efforts to maintain a
distinct cultural identity
B) the
process of mixing elements of an outside culture
with those of a national culture
C) the
use of stereotypes to describe a culture
D) changes as cultures evolve over time
Answer: B
Diff: 2
Page Ref: 52
Skill: Concept
Objective: STUDY QUESTION 2.4: What
factors influence cultural stability and cultural
change?
AACSB:
Multicultural and Diversity
16) Cultural change imposed by an alien
culture is called ________.
A)
ethnocentricity
B) cultural imperialism
C) collectivism
D)
creolization
Answer: B
Diff: 1
Page Ref: 52
Skill: Concept
Objective:
STUDY QUESTION 2.4: What factors influence
cultural stability and cultural
change?
AACSB: Multicultural and Diversity
5
Copyright ?
2011 Pearson Education, Inc.
17) Which
of the following languages has the most native
speakers?
A) English
B)
Mandarin
C) Spanish
D) Hindi
Answer: B
Diff: 2
Page Ref: 55
Skill: Concept
Objective: STUDY QUESTION 2.5: Why are
some languages (Which are they?) more important
than others? How/why might this change
in the future?
AACSB: Multicultural
and Diversity
18) ________ peoples
account for the largest percentage of global
production.
A) English-speaking
B) Mandarin-speaking
C)
French-speaking
D) Spanish-speaking
Answer: A
Diff: 2
Page Ref: 53, 55
Skill:
Concept
Objective: STUDY QUESTION 2.5:
Why are some languages (Which are they?) more
important
than others? How/why might
this change in the future?
AACSB:
Multicultural and Diversity
19) All of the following are true
regarding English being the world's most common
second
language EXCEPT which one?
A) The largest portion of global output
is in English-speaking countries.
B) A
large portion of MNEs are headquartered in
English-speaking countries.
C) The
large number of countries where English is
official makes it the most spoken first language.
D) The American media is influential
worldwide.
Answer: C
Diff:
1
Page Ref: 55
Skill:
Concept
Objective: STUDY QUESTION 2.5:
Why are some languages (Which are they?) more
important
than others? How/why might
this change in the future?
AACSB:
Multicultural and Diversity
6
Copyright ? 2011 Pearson
Education, Inc.
20) Although English is
referred to as the
A) it is less
frequently used than French in international
business
B) there is a growing
disagreement over which version of English to use,
e.g. British, American, or
Australian
C) companies headquartered outside
English-speaking countries all use their official
language as
their operating language
D) monolingual English speakers may
experience more difficulty in the future in
communicating
on a worldwide basis
Answer: D
Diff: 2
Page Ref: 54
Skill: Concept
Objective: STUDY QUESTION 2.5: Why are
some languages (Which are they?) more important
than others? How/why might this change
in the future?
AACSB: Multicultural
and Diversity
21) International
businesspeople need to understand social
stratification systems where they do
business because ________.
A) such systems reflect the willingness
of the local society to accept product innovations
B) such systems indicate who people in
a given culture will respect more
C)
the high similarity among countries lets companies
effectively use uniform hiring and
promotion practices globally
D) what is an ascribed group membership
in one country is an acquired one in another
Answer: B
Diff: 2
Page Ref: 56
Skill: Concept
Objective: STUDY QUESTION 2.6: What
are major ways in which societies rank people?
What
social stratification systems
exist? Why is an understanding of social
stratification important in
international business?
AACSB: Multicultural and Diversity
22) Which of the following
is an example of an acquired group membership?
A) national origin
B)
religion
C) gender
D) race
Answer: B
Diff: 2
Page Ref: 57
Skill: Concept
Objective: STUDY QUESTION 2.6: What
are major ways in which societies rank people?
What
social stratification systems
exist? Why is an understanding of social
stratification important in
international business?
AACSB: Multicultural and Diversity
7
Copyright ?
2011 Pearson Education, Inc.
23)
Internationally, how does a person's competence
affect his or her eligibility for employment
and promotion?
A) Competence
is more important for hiring than for promotion.
B) Competence is more important in
family-owned companies.
C) National
norms differ.
D) Unless MNEs hire and
promote abroad on the basis of competence, they
meet resistance to new
management
practices.
Answer: C
Diff:
2
Page Ref: 58
Skill:
Concept
Objective: STUDY QUESTION 2.6:
What are major ways in which societies rank
people? What
social stratification
systems exist? Why is an understanding of social
stratification important in
international business?
AACSB: Multicultural and Diversity
24) The more closed a society is, the
more important ________ group membership is.
A) acquired
B) age-based
C) education
D) ascribed
Answer: D
Diff: 2
Page Ref: 58
Skill: Concept
Objective: STUDY QUESTION 2.6: What
are major ways in which societies rank people?
What
social stratification systems
exist? Why is an understanding of social
stratification important in
international business?
AACSB: Multicultural and Diversity
25) There is a strong
correlation between the intensity of religious
belief (regardless of the specific
system) and ________.
A) the
desire to take productivity gains in the form of
more income rather than leisure
B)
adherence to attributes that lead to economic
growth, such as obeying laws and being thrifty
C) the belief that material success is
related to salvation
D) the degree of
ethnocentrism exhibited in a culture
Answer: B
Diff: 2
Page Ref: 60
Skill: Concept
Objective: STUDY QUESTION 2.7:
Describe the major theories that explain why work
motivation may differ from one country
to another.
AACSB: Multicultural and
Diversity
8
Copyright ? 2011 Pearson Education,
Inc.
26) According to the theory of
success and reward expectation, the greatest
enthusiasm for work
generally occurs
when there is a ________ likelihood of success
combined with a ________
reward for
success compared to the reward for failure.
A) high; high
B) high; low
C) low; high
D) low; low
Answer: C
Diff: 2
Page Ref: 61
Skill: Concept
Objective: STUDY QUESTION 2.7:
Describe the major theories that explain why work
motivation may differ from one country
to another.
27) A country
in which the norm is a money-and-things
orientation and a belief that it's better to
A) high masculinity
B) Protestant ethic
C) non-
fatalistic
D) self-actualization
Answer: A
Diff: 2
Page Ref: 61
Skill: Concept
Objective: STUDY QUESTION 2.7:
Describe the major theories that explain why work
motivation may differ from one country
to another.
AACSB: Multicultural and
Diversity
28) Based on the hierarchy-
of-needs theory, in which of the following would
fulfillment of
lower-order needs be the
best motivator?
A) wealthy countries
B) Protestant countries
C)
high femininity countries
D) very poor
countries
Answer: D
Diff: 2
Page Ref: 61
Skill: Concept
Objective: STUDY QUESTION 2.7:
Describe the major theories that explain why work
motivation may differ from one country
to another.
AACSB: Multicultural and
Diversity
9
Copyright ? 2011 Pearson Education,
Inc.
29) People generally prefer little
consultation between superiors and subordinates in
cultures
where ________ is high.
A) power distance
B)
fatalism
C) individualism
D)
masculinity
Answer: A
Diff:
2
Page Ref: 63
Skill:
Concept
Objective: STUDY QUESTION 2.8:
Describe the relationship preferences explained by
power
distance and individualism versus
collectivism.
AACSB: Multicultural and
Diversity
30) Which of the
following is characterized by low dependence on an
organization and a desire for
personal
time, freedom, and challenges?
A)
collectivism
B) democracy
C)
individualism
D) anarchy
Answer: C
Diff: 1
Page Ref: 63
Skill: Concept
Objective: STUDY QUESTION 2.8:
Describe the relationship preferences explained by
power
distance and individualism versus
collectivism.
AACSB: Multicultural and
Diversity
31) In a country
characterized as a high collectivist culture,
________.
A) workers generally dislike
team-based work systems
B) workers are
best motivated through fulfillment of self-
actualization needs
C) there is little
uncertainty avoidance
D) the
collectivism may be present in kinship
arrangements, but not in the workplace
Answer: D
Diff: 2
Page Ref: 63
Skill: Concept
Objective: STUDY QUESTION 2.8:
Describe the relationship preferences explained by
power
distance and individualism versus
collectivism.
AACSB: Multicultural and
Diversity
10
Copyright ?
2011 Pearson Education, Inc.
32) Safe
work environments motivate ________; challenges
motivate ________.
A) individualists;
collectivists
B) collectivists;
individualists
C) non-fatalists;
fatalists
D) materialists; non-
materialists
Answer: B
Diff: 2
Page Ref: 63
Skill: Concept
Objective:
STUDY QUESTION 2.8: Describe the relationship
preferences explained by power
distance
and individualism versus collectivism.
AACSB: Multicultural and Diversity
33) Superiors may need to
be more precise in their directions to
subordinates when ________.
A) the
company has a philosophy of geocentrism
B) the society believes age is equated
with wisdom
C) power distance is low
D) uncertainty avoidance is high
Answer: D
Diff: 2
Page Ref: 64
Skill: Concept
Objective: STUDY QUESTION 2.9: What
cultural factors help to explain risk-taking
behavior?
How do differences affect
business?
AACSB: Multicultural and
Diversity
34) In societies
where trust is high, ________.
A)
people tend to be more future-oriented
B) the cost of doing business tends to
be lower
C) people tend to be
fatalistic
D) family businesses are
dominant
Answer: B
Diff: 2
Page Ref: 64
Skill: Concept
Objective: STUDY QUESTION 2.9: What
cultural factors help to explain risk-taking
behavior?
How do differences affect
business?
AACSB: Multicultural and
Diversity
11
Copyright ? 2011 Pearson Education,
Inc.
35) Companies may be able to
better motivate workers through delayed
compensation, such as
retirement
programs, in a society characterized by ________.
A) low uncertainty avoidance
B) high trust
C) high future
orientation
D) high masculinity
Answer: C
Diff: 2
Page Ref: 64
Skill: Concept
Objective: STUDY QUESTION 2.9: What
cultural factors help to explain risk-taking
behavior?
How do differences affect
business?
AACSB: Multicultural and
Diversity
36) Societies in which people
are willing to work hard and to blame and reward
themselves for
outcomes are most
accurately characterized by a belief in ________.
A) self-determination
B)
fatalism
C) collectivism
D)
low power distance
Answer: A
Diff: 2
Page Ref: 64
Skill: Concept
Objective:
STUDY QUESTION 2.9: What cultural factors help to
explain risk-taking behavior?
How do
differences affect business?
AACSB:
Multicultural and Diversity
37) In a(n) ________ culture, people
tend to regard seemingly peripheral information as
pertinent
to decision making and infer
meanings from things that people say either
indirectly or casually.
A) pragmatist
B) idealist
C) fatalistic
D) high-context
Answer: D
Diff: 1
Page Ref: 65
Skill: Concept
Objective:
STUDY QUESTION 2.10: Explain the concepts of low-
context versus high-context
cultures,
monochronic versus polychronic cultures, and
idealistic versus pragmatist cultures.
AACSB: Multicultural and Diversity
12
Copyright ?
2011 Pearson Education, Inc.
38) A
culture in which people prefer to finish one task
before starting another is most accurately
characterized as which of the
following?
A) low-context
B)
monochronic
C) pragmatist
D)
high power-distance
Answer: B
Diff: 1
Page Ref: 65
Skill: Concept
Objective:
STUDY QUESTION 2.10: Explain the concepts of low-
context versus high-context
cultures,
monochronic versus polychronic cultures, and
idealistic versus pragmatist cultures.
AACSB: Multicultural and Diversity
39) A culture that prefers
to first settle principles rather than small
issues is most accurately
characterized
as ________.
A) idealist
B)
polychronic
C) high-context
D) pragmatist
Answer: A
Diff: 1
Page Ref: 65
Skill: Concept
Objective:
STUDY QUESTION 2.10: Explain the concepts of low-
context versus high-context
cultures,
monochronic versus polychronic cultures, and
idealistic versus pragmatist cultures.
AACSB: Multicultural and Diversity
40) The attempt to resolve small issues
before principles is a characteristic of which of
the
following?
A) relativism
B) monochronic behavior
C)
pragmatism
D) uncertainty avoidance
Answer: C
Diff: 1
Page Ref: 65
Skill: Concept
Objective: STUDY QUESTION 2.10:
Explain the concepts of low-context versus high-
context
cultures, monochronic versus
polychronic cultures, and idealistic versus
pragmatist cultures.
AACSB:
Multicultural and Diversity
13
Copyright ? 2011 Pearson
Education, Inc.
41) All of the
following are international business translation
problems EXCEPT which of the
following?
A) All written work requires back
translation in order to be understood in a second
language.
B) Because languages and the
common meaning of words are constantly evolving,
the intended
meaning of a word may be
different from what the listener or reader
understands.
C) Some words in one
language simply don't have a direct translation
into another language.
D) Words mean
different things in different contexts, thus the
wrong context may be translated.
Answer: A
Diff: 2
Page Ref: 67
Skill: Concept
Objective: STUDY QUESTION 2.11: What
language problems occur when doing business with
another country? What are suggestions
for dealing with these problems?
AACSB:
Communication
42) When a
company does business in another country whose
official language is the same as its
home country's, the company ________.
A) can assume that communications will
go smoothly
B) should use back-
translation on written documents
C) may
encounter differences in meanings of the same
words
D) can assume that although some
spellings are different that words will mean the
same thing
Answer: C
Diff:
2
Page Ref: 67
Skill:
Concept
Objective: STUDY QUESTION
2.11: What language problems occur when doing
business with
another country? What are
suggestions for dealing with these problems?
AACSB: Communication
43)
When businesspeople communicate with people whose
language is different from theirs, they
should ________.
A) tell a
joke to put everyone at ease
B) use
slang to create an informal and friendly
atmosphere
C) use long words to impress
counterparts
D) budget extra time for
translation and clarification
Answer:
D
Diff: 2
Page Ref: 67
Skill: Concept
Objective:
STUDY QUESTION 2.11: What language problems occur
when doing business with
another
country? What are suggestions for dealing with
these problems?
AACSB: Communication
14
Copyright ?
2011 Pearson Education, Inc.
44)
Evaluating the importance of potential clients or
partners by the way they dress is an example
of using ________.
A)
pragmatism
B) silent language
C) polychronism
D) fatalism
Answer: B
Diff: 2
Page Ref: 69
Skill: Concept
Objective: STUDY QUESTION 2.11: What
language problems occur when doing business with
another country? What are suggestions
for dealing with these problems?
AACSB:
Communication
45) In spite
of cultural differences, people working abroad are
often able to do business
successfully
while still retaining their own cultural habits
because ________.
A) other cultures
have always admired foreign values
B)
host country nationals are aware of differences
and are willing to accept them in foreigners
C) the business world has become
culturally homogeneous
D) host country
nationals enjoy the humor of ridiculing these
differences privately
Answer: B
Diff: 2
Page Ref: 70
Skill: Concept
Objective:
STUDY QUESTION 2.12: What influences how much
adjustment companies and
managers must
make when operating in different cultures?
AACSB: Multicultural and Diversity
46) The term cultural
distance refers to ________.
A) the
normal space between people in a society when
communicating
B) the time it takes
people to adjust to a different culture
C) the degree to which countries'
cultures are separated by attributes such as
language, ethnicity,
and religion
D) the preferred relationship between
superiors and subordinates in a given culture
Answer: C
Diff: 1
Page Ref: 70
Skill: Concept
Objective: STUDY QUESTION 2.12: What
influences how much adjustment companies and
managers must make when operating in
different cultures?
AACSB:
Multicultural and Diversity
15
Copyright ? 2011 Pearson Education,
Inc.
47) When two countries are very
culturally close, ________.
A)
communications between them need not be translated
B) there is little chance of cultural
friction
C) foreigners and domestic
citizens are treated differently
D) a
company may overlook important subtleties
Answer: D
Diff: 2
Page Ref: 70
Skill: Concept
Objective: STUDY QUESTION 2.12: What
influences how much adjustment companies and
managers must make when operating in
different cultures?
AACSB:
Multicultural and Diversity
48) An individual who is transferred
back to his or her home country after working for
some time
abroad and is then
dissatisfied with life in the home country is
experiencing ________.
A) reverse
culture shock
B) polycentrism
C) culture shock
D)
ethnocentrism
Answer: A
Diff: 1
Page Ref: 71
Skill: Concept
Objective:
STUDY QUESTION 2.12: What influences how much
adjustment companies and
managers must
make when operating in different cultures?
AACSB: Multicultural and Diversity
49) One of the potential
problems for an MNE that practices too much
polycentrism is ________.
A) loss of
effective and innovative home-country practices in
deference to proven host-country
practices
B) indifference to
cultural differences
C) losses incurred
by using risky but innovative practices in
unfamiliar markets
D) excessive
dependence on home-country control
Answer: A
Diff: 2
Page Ref: 72
Skill: Concept
Objective: STUDY QUESTION 2.13: What
are ethnocentrism, polycentrism, and geocentrism,
and what are the problems and/or
advantages of each?
AACSB:
Multicultural and Diversity
16
Copyright ? 2011 Pearson
Education, Inc.
50) Ethnocentrism in
international business refers to the ________.
A) study of group ethics
B)
comparison of the Protestant ethic with other
religious views
C) belief that what
works best at home should work best everywhere
D) study of ethnic segments within
countries
Answer: C
Diff: 1
Page Ref: 72
Skill: Concept
Objective: STUDY QUESTION 2.13: What
are ethnocentrism, polycentrism, and geocentrism,
and what are the problems and/or
advantages of each?
AACSB:
Multicultural and Diversity
51) The
approach a company takes when it bases foreign
operations on an informed knowledge of
its organizational culture along with
home- and host-country needs, capabilities, and
constraints is
called ________.
A) polycentrism
B)
pragmatism
C) self-determination
D) geocentrism
Answer: D
Diff: 1
Page Ref: 74
Skill: Concept
Objective:
STUDY QUESTION 2.13: What are ethnocentrism,
polycentrism, and geocentrism,
and what
are the problems and/or advantages of each?
AACSB: Multicultural and Diversity
52) When a company
concentrates on national cultural differences in
terms of averages, which of
the
following is most likely?
A) The
company finds polycentrism to be an ineffective
operating method.
B) The company
overlooks the possibility of being successful by
dealing with the outliers who
don't
conform to the averages.
C) The company
avoids cultural collision.
D) The
company increases the likelihood of encountering
protests from minority groups within the
culture.
Answer: B
Diff: 2
Page Ref: 73
Skill: Application
Objective: STUDY QUESTION 2.13: What
are ethnocentrism, polycentrism, and geocentrism,
and what are the problems and/or
advantages of each?
AACSB:
Multicultural and Diversity
17
Copyright ? 2011 Pearson
Education, Inc.
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