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客户投诉英文回复范文回复函

作者:高考题库网
来源:https://www.bjmy2z.cn/gaokao
2021-02-20 13:04
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2021年2月20日发(作者:论证过程)




客户投诉英文回复范文回复函




面对客户发来的投诉信,怎样用英文来回复比较合适呢


?

< p>
下面是



给大家整理了客户投诉英文回复写作范文 ,供大家参阅


!




客户投诉英文回复范文


1Dear Rob,



I


just


finished


checking


all


detail


on


this


case,


sorry


for


the late reply.



As


usual,


the


labels


always


be


approved


by


the


China


office


before


its


mass


production.


Nobody


noticed


this


mistake


as


sku#


on the original file is not correct. Anyway, I will make new


correct


labels


to


you immediately


and


send


them


via


DHL


at our


account. So, can you help rework at your side? Hope it can be


workable for you!



We really learn a lot from this experience, will be more


careful in the future orders.



Thanks and best regards.



客户投诉英文回复范文


2Dear Rob



I am very sorry for my delay reply about the complaint of


incorrect label



We extend our apologies for the inconvenience this matter


has caused you






I have made enquires within these two days after we back


to work and found that the problem was caused by we copy the


wrong


sku


code


from


the


specification,


and


doesn't


noticed


the sku code was wrong that all orders of tp0761 are attached


the


wrong


label


and


have


been


delivery


to


uk


before


our


holiday.


However,


I


can


assure


you


that


we


have


taken


steps


to


make


sure


that this kind of situation cannot arise again.



We


will


prefer


you


rework


them


on


site


and


the


replace


label


will send you by DHL soon Could you please advice how many pcs


of


inner


box


label


or


outer


label


you


need


and


advise


the


rework


cost. we will learn this as a lessen and sincerely hope that


you can consider if possible to cancel the rework cost if not


too


much.


Because


we


had


lose


much


money


due


to


jacuzzi


doesn't payment one time.



I


suppose


906pcs of


inner label and


120 pcs of outer


label


is ok;



I am looking forward to hearing from you.



Best regards



客户投诉英文回复范文


3Thank you for your letter alerting


us


to


the


problem


you


have


been


having


with


our


store


in


Springfield. I


am sorry you have been


subjected


to such


a


frustrating


series


of


events.


We


pride


ourselves


on


responding


-


-


-


-


-


-


-


-



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