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预定酒店英语日常用语:
1
.
May I have the
room type, please? /What kind of room would you
like to reserve?
请问需要预订哪一类型的房间?
2
.
What kind of
room do you have?
请问贵酒店有什么房间类型?
3
.
We have
standard, superior, deluxe, executive rooms. There
is also one presidential suite as well.
Furthermore, we have
a floor of non-
smoking rooms, and we also have some connecting
rooms.
我们酒店有标准房,高级房,豪华房,行政房。除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4
.
How about your
hotel’s location?
请问贵酒店位于哪里?
5
.
Well, our hotel
located in Tianhe distric, Guangzhou City. The
Crown Prince hotel is only 30 minutes from
Guangzhou
railway station, 45 minutes
from BaiYun airport.
我们酒店位于广州市天河区。本酒店离东
莞
30
分钟车程,到深圳机场
45
p>
分钟
.
6
.
What’s the
level of your hotel?
请问贵酒店是几星级的?
7
.
Our hotel is a
five-star hotel.
本酒店是五星级的酒店。
8
.
How about your
hotel’s
facilities?
请问贵酒店有什么设施?
9
.
We have four
kinds of restaurant, lobby bar, conference room,
health center, swimming pool, shop prince and KTV
equipment
。
.
本酒店有四种类型餐馆,大堂吧,会议室
,
健身会
所
,
游泳池
,
商场及
KTV
设施。
10
.
Which dates
would you like to book? When will you check in and
check out?
请问您需要订哪一天?什么时候入住及退房?
11
.
How long will
you stay in our hotel?
请问您打算逗留多长时间?
12
.
Does your
hotel have pick-up service?
请问贵酒店有接车服务吗?
13
.
Yes, please
contact the concierge for details.
有的,详细内容请联系礼宾台。
14
.
Can I get
harbor view in your hotel?
我可以看到海景吗?
15
.
I
am sorry, you can’t. But you can have a
nice view of a large pool surrounded by beautiful
landscaping.
很抱歉,不可以。但您可以看到周围美丽的泳池景。
16
.
What is your
hotel’s website and email address?
请问贵酒店的网址及邮址?
17
.
Our hotel’s
website is xxxx and our email address is xxxx.
To
reserve a room or give feedback to u
s.
我们酒店的网址是
xxx
而我们的
邮址是
xxx
预订房间或有任何建议可与我们联系。
18
.
Your
reservation is temporary and it will be cancelled
if you don’t arrive before 6p.m. on that
day.
您的预订是暂时的
,
如果那天下午
6
点前不到
,
我们将会取消您的预订。
19
.
I am sorry, no
elite room is available.
All rooms are unavailable.
>
很抱歉,提供不了雅致客房。
/
p>
所有房间都订满了。
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20
.
Does your
company have contract with our hotel?
请问贵公司与我们酒店有协议吗?
21
.
Can I
reconfirm the reservation? A superior room, for
Mr. Smith on the 20th Oct.. My name is
XX
,
if you have any
questions please feel free to contact
us. Thank you for calling. Bye-bye!
我可以
再确认您的预订吗?史密夫先生,
10
月台
20
日预订壹间高级房。我的名字
XX
如有任何疑问请与我们联系。谢谢您
的来电。再见!
22
.
Please hold on
for a moment, Mr Smith.
史密夫先生,麻烦请您稍等。
23
.
May I have
your name, please?
请问您贵姓?
24
.
I am sorry I
beg your pardon.
不好意思,麻烦请重复一遍。
25
.
Would you
please speak more slowly?
不好意思,麻烦请说慢一点?
26
.
I am sorry, I
didn’t catch what you mean’t.
不好意思,我不大懂您的意思。
27
.
I would like
to talk to someone in charge.
我想找您们的负责人。
28
.
He has not
come back yet.
他还没回来。
29
.
She is in a
conference now.
她正在开会。
30
.
Would you like
to call back later?
麻烦请您稍后再拨。
31
.
Thank you for
waiting.
让您久等了。
32
.
I’m not sure,
sorry.
不好意思,我不能确定。
33
.
Are you
following me, Sir?
请问听懂我说吗,先生?
34
.
Could you
explain that a bit more?
请您解释多一点好吗
35
.
Could you put
that more simply?
请您具体一点好吗?
36
.
Coul
d you hold the line, please? I’ll check our room
availabilities for those days.
麻烦请您稍等,我们查询那段时间的房态。
37
.
What time do
you expect to arrive, Sir?
请问大概什么时候到酒店,先生?
38
.
May I request
a late check in?
我想要求晚些到店入住,可以吗?
39
.
Certainly,
we’ll hold the room until you arr
ive.
当然可以,我们将为您保留房间直到您的到来。
40
.
I’d like to
confirm your reservation.
我想确认您的预订。
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41
.
Could you hold
on for a moment please? I’ll check our reservation
record.
麻烦请您稍等,让我查询我们的预订纪录。
42
.
Does it
include breakfast?
包括早餐吗?
43
.
The tax and
breakfast are also included.
税及早餐也包括在内。
44
.
We have a
special family package plan
我们现在开始新推出一个优惠套餐。
45
.
We’ll have to
charge you RMB100 extra for an additional
bed.
如需加床,我们将会收取人民币
100
元。
46
.
What time will
the guest be arriving?
客人大概什么到达酒店?
47
.
Your room is
confirmed for that day.
那天您的房间已确定。
48
.
I’d like to
extend it for two more nights until the
9th.
我想延住多
两天,直到
9
号。
49
.
We’ll extend
your reservation for you.
我们将会延住您的预订。
50
.
I’ll arrive
one day early. Is that OK?
我那天早点到,可以吗?
51
.
We have
changed our schedule, please amend our booking
till next week.
我们的行程有变动,请更改我们的预订到下星期。
52
.
I’d like to
cancel a reservation.
我想取消一个预订。
53
.
I’m afraid we
have no record of a reservation under this
name.
不好意思,恐怕我们没有这个名字记录的预订。
54
.
Which travel
agent did you go through to make this reservation.
请问您是通过哪间旅行社来做这个预订的?
55
.
Is this a new
reservation or a confirmation call?
请问这个电话是新的预订,还是确认预订?
56
.
We’ll send a
confirmation to you soon.
我们稍后传确认书给您。
57
.
Should you
have any questions, please do not hesitate to
contact us.
如有任何疑问请随时与我们联系。
58
.
Please feel
free to contact us if we can be of further
assistance.
如需进一步了解,请随时与我们联系。
59
.
Just a minute,
please I’ll check our booking
situation.
麻烦请您稍等,我需要查询我们的房态。
60
.
Sorry , there
is no record in our list.
很抱歉,我们的名单上没有此记录。
61
.
Would you hold
the line please? I must pick up another call.
麻烦请您稍等,我需要接听另壹个电话。
62
.
Have you made
a reservation?
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