-
酒店常用英语
500
句
Part
one
:
general
expressions
1)
Good
morning
(afternoon
,evening),sir
(madam).
早上好（下午、晚上好），
好，先生（夫人）
2)
How
do
you
do?
(--
how
do
you
do
?)
您好！
3)
Hello
(or
hi
)!
您好！
4)
How
is
everything
(with
you
)?
（您的）一切都好吗？
5)
How
are
you
getting
on
(
or
along
)
these
days
?
这几天过得怎么样？
6)
How
are
you
?
(-
Fine
,thank
you
.and
you?
)
您的身体好吗？
7)
Glad
(nice
)
to
see
you
.
见到您很高兴。
8)
Welcome
to
our
hotel.
欢迎到我们的酒店来！
9)
It’s
nice
to
meet
you
ag
ain
,
Mr.
Johnson
.
再次见到您太好了，约翰逊先
生。
10)
Good
–
bye.(or
bye-bye)
再见！
11)
Good
night.
晚安（晚间告别用）
12)
Have
a
good
rest.
祝您休息好！
13)
See
you
later
(tomorrow).
以后（明天）见！
14)
Hope
to
see
you
again
soon.
希望不久再见到您！
15)
Have
a
good
time.
祝您过得愉快！
16)
We
wish
you
a
pleasant
stay
in
our
hotel.
愿您在我们饭店
过得愉快！
17)
Please
don’t
leave
anything
behind.
请不要遗忘你的东西。
18)
Mind
(or
watch)
your
step!
请走好！
19)
We
wish
you
a
pleasant
journey.
祝您旅途愉快！
20)
Have
a
nice
trip!
一路平安！
21)
All
the
best!
万事如意。
22)
Take
care!
多保重！
23)
Good
luck!
祝您好运！
24)
Thank
you
(very
much)
谢谢您（非常感谢）。
25)
Thanks
a
lot.
多谢。
26)
Thank
you
for
coming.
谢谢您的光临。
27)
Thank
you
for
staying
in
our
hotel.
感谢您在我们饭店下榻。
1
28)
I’m
very
gr
ateful
to
you.
非常感谢您。
29)
It’s
very
kind
of
you.
谢谢，您真客气。
30)
You
are
(most)
welcome.
不用谢，不用客气。
31)
Not
at
all.
不用谢。
32)
Don’t
mention
it.
不用谢。
33)
My
pleasure.(or
with
pleasure)
很高兴能为您服务。
34)
Glad
to
be
of
service.
很高兴为您服务。
35)
At
your
service.
乐意为您效劳。
36)
I’m
sorry.
很抱歉。
37)
Excuse
me.
对不起。
38)
I’m
terribly
sorry.
It’s
my
fault.
非常抱歉，那是我的过错。
39)
I’m
awfully
sorry
for
my
carelessness.
对
于我的粗心大意我非常抱歉。
40)
Sorry
to
have
kept
you
waiting.
对不起，让您久等了。
41)
Sorry
to
interrupt
you.
对不起，打扰了。
42)
That’s
all
right.
这没什么。
43)
It
doesn’t
matter.
没关系。
44)
Never
mind.
不要紧，没关系。
45)
Let’s
forget
it.
算了吧！
46)
What
can
I
do
for
you?
我能为您干点什么？
47)
Can
I
help
you?
48)
我能为您干点什么？
49)
Is
there
anything
I
can
do
for
you?
有什么能为您效劳的吗？
50)
Just
a
moment,
please.
请稍等一下。
51)
Don’t
worry
about
it
别担心。
52)
I
beg
your
pardon?(or
Pardon?)
对不起，请再说一遍好吗？
53)
You
are
wanted
on
the
phone,
Mr.
Bellow.
贝罗先生，有您的电话。
54)
Who
is
speaking,
please?
请问您是谁？（电话用语）
55)
I’ll
switch
you
to
Room
1120.
我马上给您接
301
房间。
56)
What
number
are
you
calling?
请问对方什么电话号码。
2
57)
Who
would
you
like
to
talk
to?
请问受话人姓名？
58)
Could
you
hold
the
line,
please?
请（拿着话筒）稍等一会好吗？
59)
Here
are
come
letters
for
you.
这是您的信。
60)
What
a
shame!
多可惜！
61)
I’m
sorry
to
hear
that!
听到这事我很难过。
62)
We
are
all
sorry
to
hear
of
your
illness.
听说您病
了都很担心。
63)
There
,there,
Now
try
not
to
get
too
upset
about
it.
好啦，不要为这事太烦恼了。
64)
I
wish
you
good
health.
祝您健康。
65)
Let
me
wish
you
every
success.
祝您一切顺利！
66)
Happy
New
Year!
新年快乐！
67)
Merry
Christmas!
圣诞节快乐！
68)
Happy
birthday
to
you!
祝您生日快乐！
69)
Congratul
ations!
祝贺您！（恭喜）
70)
My
hearty
congratulations!
衷心祝贺您！
71)
As
you
wish(or
like)
随您的便。
72)
Certainly.
当然可以。
73)
Of
course.
当然可以。
74)
Go
ahead
and
do
what
you
like.
干吧，你喜欢干什么就干什么。
75)
I’m
sorry,
that’s
not
allowed.
对不起，这是不允许的。
76)
No,
I’m
afraid
not.
不，恐怕不行。
77)
Out
of
the
question,
I’m
afraid.
恐怕不可能。
78)
Walk
straight
ahead.
一直往前走。
79)
Turn
left(right).
往左（右）转。
80)
Go
upstairs(downstairs).
上（下）楼。
81)
Take
the
lift
to
the
third
floor.
乘电梯到三楼。
82)
The
lifts
are
in
the
lobby
near
the
main
entrance.
电梯间在大厅靠大门外。
83)
The
bellman
will
show
you
the
way
to
the
banquet
hall.
大堂服务员将领您去宴会厅。
84)
There
is
a
washroom
at
the
end
of
the
corridor.<
/p>
洗手间在走廊尽头。
3
85)
The
post
and
cable
service
is
opposite
the
bar.
邮电所在酒吧对面。
86)
The
bank
is
next
to
the
shop.
银行在小卖部隔壁。
87)
You
can
get
your
money
changed
at
the
cashier’s
desk.
你可以收银外兑换钱。
88)
How
much
would
you
like
to
change?
你要兑换多少呢？
89)
The
rates
of
exchange
are
on
the
board
there.
兑换率写在那这的黑板上。
90)
There
are
some
local
products
on
sale
here.
这里出售一些地方产品。
9
1)
It’s
sold
by
weight(yard,
meter…)
这个按重量（码，米??）计价出售。
92)
Sorry,
it’s
sold
out.
对不起，卖完了。
93)
How
do
you
like
this?
您看这个怎么样？
94)
What
about
that
one?
你看那个好吗？
95)
Here
is
your
change.
这是找您的钱。
96)
Here
is
your
receipt.
这是你的收据。
97)
Air
mail
or
ordinary
mail?
是航空信还是平信？
98)
An
air
mail
letter
for
abroad
is
$$1.60.
寄往国外的航空信需
1.60<
/p>
元。
99)
The
travel
agency
in
the
hotel
takes
all
kinds
of
booking.
饭店的旅行社代办各种预订票。
100)
Please
don’t
smoke
here.
请不要在这里抽烟。
Part
two: reception &housekeeping service
第二部分：总台及客房服务
。
101)
What kind of room would you like (or pr
efer)?
您
希
望
< br>要
什
么
样
的
房
间
？
102)
Do you want
a single room or a double room?
你想要单人房还是双人房？
103)
Would you
like a room with bath or shower?
您想要浴缸的还是淋浴的房间？
104)
How long do
you plan to stay
here?
你打算住多久？
105)
For how many
nights
你要住几个晚上？
106)
How many
people are there in your
party?
你们一起有几个人？
107)
I can book
you a single room with shower for the
26
th
.
我可以为您在
26
日订一个带淋浴的单人间。
4
108)
What time will you be
arriving?
您将何时到达？
109)
Unfortunately, we are fully booked for
the 21
st
遗憾的是
21
日的客房全部订满。
110)
We won’t be
able to guarantee you a room for May
6
th
.
我们不能保证
5
月
6
日给您一个房间。
111)
For a single
room the price would be 35 dollars
单人房的价格是
35
美元。
< br>
112)
There
is a small charge of 25 cents a day
extra.
每天要收
25
美分附加费。
113)
There’s a
reduction for children.
儿童可以减价。
114)
Could you
fill in this form, please?
请填写这份表格。
115)
Could you
sign your name,please?
请签上您的姓名。
116)
Give me your
passport,please,We need it for
registration.
请把护照给我，我们登记时需要。
117)
Have you got
any identification?
你有身份证吗？
118)
May I see
your passport,please?
请把护照给我。
119)
Would you
please complete this registration form?
请您填写这张登记表好吗？
120)
What’s your
occupation,please?
请问您的职业？
121)
Wha
t’s your nationality,
please?
请问您的国籍？
122)
What’s your
address in your native country,please?
请问您在本国的住址？
123)
Your room
number is 246 on the second floor.
您的房间号码是二楼的
246
室。
124)
Number 246 is an air-conditioned room
with a private bath.
246
号是带空调和独用浴室的房间。
125)
Here’s your
key card.
这是您的匙牌。
126)
Here’s your
key to Room 246.
这是您
246
号房间的钥匙。
127)
I’ll get the
porter to take your luggage up.
我会叫行李员把您的行李搬上去。
128)
The porter
here will take your luggage and show you the
way.
这
里
的
行
李
员
会
为
您
提
行<
/p>
李
，
并
为
您
领
路
。
129)
We’
ll extend the reservation
for you.
我们可以为您延长预订。
130)
We’ll make the change for
you.
5
我们可以给您换个房间。
131)
You may keep
the room till 3 p.m,if you wish.
如果您愿
意，可以将房间保留
到下午三点。
132)
How much
longer would like to stay?
您想再住多久？
133)
If you want
to keep you
r room this afternoon, we’ll
have to charge you 50% of
the
price.
如果您需要再住一个下午，我们要向您收
50%
房费。
134)
I’m afraid
you’ll have to vacate your room by 11.
恐怕要请您在十一点以前
搬出房间了。
135)
Are you
checking out today, Mr. Smith?
史
< br>密
斯
先
生
，
您
今
天
可
以
结
帐
吗
？
136)
Would you like to vacate your room now?
您今天要退房吗？
137)
Your bill
totals $$665.
您的帐单合计
< br>655
美元。
138)
T
h
at makes a
total of $$665.
总计是
655
美元。
139)
That comes
to $$665 altogether.
共计
655
美元。
140)
Here is your
bill. Would you please check it?
这是您的帐单，请您过目。
141)
That charge
is for drinks taken from the mini-bar.
那笔钱是您从房间冰箱里
取用饮料的费用。
142)
Your
overseas telephone call is included in the bill. <
/p>
您的国际长途电话费用包
括在这个帐单里。
143)
The
service charge is included in this bill.
这个帐单包括报务费。
144)
How
would you like to settle your bill (or account)?
您
准
备
怎
样
付
帐
？
145)
In
what form will payment be
made?
您准备以何种方式付帐。
146)
Are you
going to pay in cash or by credit card?
您准备用现金还是信用卡付款？
147)
We
accept the following credit cards,….
我
们
接
受
下
列
信
用
卡
?
?
148)
I’m
sorry,we don’t accept personal ch
eques.
对
不
起
，
我
们
不
收
个
人
支
票
。
149)
All lf the rooms have
phones.
所有房间都有电话。
150)
If there’s
anything you need, just ring reception.
如果您需要什么，就打电话给服务台。
151)
If there’s
anything for the laundry, just leave it in the
laundry bag in your room.
如
果您有衣物要送洗衣房，只要把它放在您的房里的洗衣袋里就行了。
152)
Washing
handed in by 9:30 a.m.,will be returned to you
before 5:30 p.m. on the
same
day
早上
9
：
30
以前送去洗的衣服，当天下午
5
：
30
以前能送回来。
153)
If you wish to have breakfast in your
room, ask for room service on the phone.
如
果
您
希
望
在
房
间
里
用
早
餐
请
通
过
电
话
要
客
房
服
< br>务
。
154)
Room service is available from 6 a.m. .
从
早
晨
六
点
开
始
提
供
客
房
服
务
。
155)
Here is a
brochure explaining hotel services
这里有个小册子介绍饭店各项服务。
6
156)
If you need
anything, just press the call button.
如果您要什么，就按这个唤人按钮。
157)
You can make
a long distance call from your room.
您可以从您房间里打长途电话。
158)
If you want
a taxi,you can ask the reception to get one for
you.
如果您要出租汽车，您可以请服务台为您叫一辆。
159)
The panel at
the head of your bed has an automatic waking
device.
您床头的台子装有自动叫醒器。
160)
We have a
computer wake-up service.
我们有电脑叫醒服务。
161)
If you want
to have your room cleaned extra quickly,please
hang the Cleaning
Sign on the
door.
如果您希望您的房间早些整理好，请将这“请打
扫”的牌子挂在门上，
162)
There is a recreation center on the
ground floor.
一楼有一个娱乐中心。
163)
You can play
billiards, table tennis and bridge or go
bowling.
您可以打台球，乒乓球，桥牌和保龄球。
164)
Apart from
the recreation center, we also have a health club
on the second floor.
银行在小卖部隔壁。
165)
We have a
sauna bath with a massage service there,
too.
在那里还有桑拿浴室并提供按摩服务。
166)
We do not
charge for the use of the health club.
进健身房不收费。
167)
Sports
facilities are available free of
charge.
运动器械是免费提供的。
168)
Our charge
for sports facilities is four dollars per
hour.
运动器械以每小时四元的标准收费。
169)
Shall I turn
the cooling up?
我是不是把冷气开大些？
170)
Shall I turn
the heating down?
我是不是把暖气关小些。
171)
Your bags
will be kept at the Bell Captain’s
Desk.
您的包将存放在行李部。
172)
Could your
come down to the Bell Captain’s Desk with your
claim tag to pick up
your
bags?
请您拿着行李牌，来行李部取您的包。
173)
We’ll try
our best,
but I can’t
guarantee a
nything.
我们当尽力而为，但我不能保证什么。
174)
There must
be some misunderstanding.
这里面可能有误会。
175)
I’ll soon
have something arranged for you.
我尽快为您作些安排。
176)
Because of
the bad weather,
the evening garden
won’t be open today.
因为天气不好，今天夜花园不开放。
7
177)
It’s
necessary
for him to pay for the
damage.
他必须赔偿损坏。
178)
I promise to
attend to the matter promptly.
我一定立即处理这件事。
179)
I’ll send
for an electrician(doctor,…)for you.
我给您请电工（大夫??）
180)
Let me call
a repairman to do it.
我去叫一个修理工来。
181)
Any comments
and suggestion are always welcome.
欢迎您提意见和建议。
182)
According to
the hotel regulations, the damage must be paid
for.
按照酒店规定，损坏东西应该赔偿。
183)
You don’t
have to pay for it.
您用不着赔偿。
184)
It was
broken by accident.
不是您有意打破的。
185)
I’m sorry to
hear you are not feeling w
ell
today.
听说您今天身体不大好。
186)
What’s the
trouble?
什么地方不舒服。
187)
Do you have
a temperature?
发烧吗？
188)
Maybe you’re
tired after the journey.
可能是旅途过度疲劳引起的。
189)
Drink plenty
of water and have a good rest, then.
那么，请多喝点水，好好休息。
190)
How would
you like your hair cut, sir?
先生，您喜欢什么发式？
191)
Do you want
me to trim your beard
？
要不要修一下胡子？
192)
Do you want
a face massage?
要不要按摩面孔。
193)
What style
do you want ,madam?>
太太，您要什么式样？
194)
Would you
like a new hair-style?
您想换个新发型吗？
195)
Here are
some pictures of hair styles.
这里有一些发型式样的照片。
196)
The phone
number of our hotel is 5328888.
我们宾馆的电话号码是
556753
。
197)
Please dial 0 before you dial the
number.
拔号码前请先拔
0
。
198)
Please
consult the telephone directory.
请您查看电话簿。
8
199)
What kind of
cable do you want to send,ordinary rate or
urgent?
您要发哪一种电报，普通电还是加急电。
200)
Will you
please fill out the telegraph form in block
letters?
请用印刷体填写电报纸。
Part
three: Food &Beverage Service
第三部分：餐饮服务
201)
What time
would you like your table?
您什么时间需要这张餐桌呢？
202)
A table for
two?
你们是两个人吗？
203)
For how many?
几个人？
204)
Who’s the
reservation for?
您为谁预订？
205)
You can sit
where you like.
您可以随便坐。
206)
Is this
table suitable?
这张桌子合适吗？
207)
The waitress
will be here in a few minutes.
服务员马上就来。
208)
I’m sorry,
there aren’t any ta
bles left now.
对不起，没有空桌子了。
209)
I’m sorry,the restaurant is full now.
对不起，现在餐厅已坐满。
210)
We can seat you in twenty minutes.
二十他钟后才能安排您入座。
211)
Have you been served?
有人为您服务了吗？
212)
Do you have
a reservation, sir?
先生，您预订了吗？
213)
Would you
come with me, please?
请跟我来，好吗？
214)
Could you
please come with me,please?
请随我来，好吗？
215)
Please step
this way.
这边请。
216)
Would you like to sit near the window?
您喜欢靠窗坐吗？
217)
Where would you like to sit?
您希望坐在哪儿呢？
218)
I’ll be with you in a minute.
我马上就来。
9
219)
Would you
mind sitting here in the corner?
靠角坐您不介意吧？
220)
We are open
from 6 in the morning to 11 in the evening.
我们的营业时间是从早上
6
：
00
到晚上
11
：
00
。
221)
We serve 24 hours.
< br>我们
24
小时营业。
222)
We are open round the clock.
我们昼夜营业。
223)
Service hours are:7:00 a.m. to 9:00
a.m. for breakfast;
11:30 a.m. to 1:30
p.m.
for lunch 6:30 8:30p.m. for
dinner.
早饭：
7
：
00
到
9
：
00
餐厅供应时间
是：午饭：
11
：
30
到下午
1
：
30
；
晚饭：
6
：
30
到
8
：
30
224)
May I have
your name, please?
请问您的姓名。
225)
Can you give
me your name,please?
我可以问您的姓名吗？
226)
Here’s the
menu.
这是菜单。
227)
I’ll bring you the menu,sir.
先生，我给您拿菜单。
228)
Here are the menu and wine list.
这是菜单和酒单。
229)
Are you ready to order?
您现在点菜吗？
230)
Would you
like to order now?
您现在点菜吗？
231)
May I take
your order now?
您现在可以点菜了吗？
232)
What have
you decided on?
您决定吃什么了吗？
233)
Would you
like Chinese food or Western food?
您要吃中餐还是西餐？
234)
What would
you like?
您想吃点什么？
235)
What would
you like to start with?
您先来点什么？
236)
What would
you like to follow?
您下一道菜点什么呢？
237)
Would you
like something to drink?
您想喝点什么吗？
238)
What would
you like for a drink?
您想喝什么？
239)
Would you
like to order aperitif?
10
想要点开胃酒吗？
240)
Would you like an aperitif before
lunch?
饭前您想吃点开胃的东西吗？
241)
What kind of
drink would you like ?
您要点什么饮料。
242)
What kind of
juice do you want?
您要茶还是咖啡？
243)
Will you
have tea or coffee?
你要喝茶还是咖啡？
244)
Do you like
your coffee,black or white?
您喜欢清咖啡还是牛奶咖啡？
245)
Would you
like green tea or black tea?
您喜欢绿茶还是红茶？
246)
Would you
like to try MaoTai
–
the best
Chinese spirits?
您想尝尝中国最好的酒——茅台酒吗？
247)
Would you prefer Shanghai cocktail?
您喜欢上海鸡尾酒吗？
248)
Why don’t you try a glass of dry white
wine?
干吗不尝一杯干白葡萄酒吗？
249)
What kind of
Chinese food do you want?
您想吃哪种中国食物？
250)
What kind of
vegetables would you like?
您想吃什么蔬菜。
251)
We have
steak,roast chicken and vegetables today.
我们今天供应牛排，烤鸡和蔬菜。
252)
Today’s special is roast leg of lamb.
今天的特别菜是烤羊腿。
253)
Everything is a la carte.
这里只能点菜。
254)
Would you
like to dine a la carte or table d’hote?
您是吃点菜还是公司菜。
255)
We have a buffet. You can have all you
want for $$ 10.
我们有自助餐，您交十元钱可以随便吃。
256)
How would you like your eggs?
您喜欢几成熟的鸡蛋？
257)
How would you like your streak, well
done,medium or rare?
您喜欢几成熟的牛排，是熟透的，还是适
中的，还是半生的？
258)
How
about trying some lobster?
您是不是尝一尝大虾？
259)
I suggest
you have a taste of Sichuan dishes.
我建议您尝尝四川菜。
260)
I’d
recommend this dish to you.
我愿意向您推荐一个菜。
261)
I’m sure
you’ll enjoy it.
11