商务英语会话

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okay. How was your flight

？

B: It was pretty bumpy, also a bit long, all together about 5 hours.

A: That is a long flight. You had a layover too, is that right You must be tired.

B: Actually I feel quite rested. I was able to sleep on the plane.

A: Goo

d!

Here, let me help you with your

bag. Is it your

first time to Seattle I’d

be happy to take you around this city and show you the sights tonight if you’re

up to it.

B: That will be very nice. You're too kind.

A: I’ve already made a hotel reservation f

or you, let's go to the hotel first and

drop off your things. Then, I’d like to have a drink so that we can get better

acquainted. I’ve booked a table at an exclusive restaurant downtown. Afterwards,

I’ve

made

arrangements

to

take

you

to

see

the

city

light.

Seattle’s

nightlife

can

be really quite exciting. How does that schedule sound to you

？

B: Sounds great. Thank you for your hospitality.

Telephone Reservation

电话预订客房

A: Hello! This is Golden Card Office, New World Hotel.

这里是新世界大酒店金卡办公室

Can I help you

能为您效劳吗？

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B: Hello, this is Bob Jackson from Star Company.

我是斯达公司的鲍勃杰克逊

I’d like to reserve a room from the 21st to the 24th

this month.

我想预订你们酒店本月

21

日至

24

日的一个房间。

A: Yes, Mr. Jackson. What room do you exactly want

你具体想要什么样的房间？

B: I need a double room.

我要一间双人房。

I prefer a room overlooking the garden.

我想要能俯视花园的房间

/ I prefer a room with a good view of the sea.

我想要能眺望海的的房间

.

/ I prefer a quiet room away from the street.

我想要避开街道的安静房间

A: No problem.

没问题。

Our hotel is a five-star hotel.

我们酒店是五星级的酒店

We guarantee our guests’ satisfaction.

我们保证让客人满意。

By the way,what time are you arriving

？

顺便问一下，你们几点抵达？

B: Around four ., the 21st of this month.

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这个 月

21

日下午

4

点左右。

How can we find the hotel after we leave the

airport

我们离开机场后如何才能找到酒店？

A: Don’t worry.别担心

An English speaking guide will be meeting you at the

airport.

一位说英语的导游会在机场接你们

And there will

be

a

car

or

shuttle

bus

pick- up service,

which is free of charge.

并且有免费的小轿车或班车接送

B: That’s great. 太棒了

How much do you charge for the room

/ What’s the room charge

请问房价是多少？

A: 988 yuan RMB per night,

plus 15 percent

service

charge.

房 价每晚

988

元人民币，加

15%

服务费。

B: I’ve got a Golden Card for your hotel.

我有你们酒店的金卡

Will you give me some discount

可以打折吗？

A: Oh, yes, Mr. Jackson. Are you the card holder yourself

？

请问你是否是持卡人本人？

B: No. A friend of mine lent it to me.

不是，是一位朋友借

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给我的

Can

I

enjoy

discount

in

that

case

这样也能享受优惠吗？

A: Yes, you can.

可以的

But

we’ll

give

you

just

25

percent

off,

and

the

holder himself

can enjoy a 50 percent discount.

不过我们只能给你

25%

的优惠。持卡人本人可以享受

50%

的

优惠。

B: But 25 percent will be quite all right.

25%

也相当不

错了。

By

the

way,

how

far

is

your

hotel

from

the

International Exhibition Center

顺便问一下，你们酒店距国际会展中心有多远？

We have business there every day.

我们每天在那里

都有业务。

A: It's 15 minutes' drive from here.

开车大约

15

分钟。

B: Very good.

很好

I've got it.

我知道了

A: Would you please confirm your reservation three

days

before your arrival

？

能否劳驾你在到达这里的三天前确认你的预订？

B: Sure.

好的

Bye.

再见

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II. Checking in

登记住宿

A: Good afternoon, sir. May I help you

？

B: Yes, I’d like to

check in.

我要办理入住登记

Is there a double room available

有空的双人房吗？

A: Have you made a reservation

你有预订吗？

B: Yes. My name is Bob Jackson.

This is my wife, Anne Jackson.

I called to reserve a double room two weeks ago.

两周前我打电话来预订了一间双人房

A: Just a moment, sir.

先生请稍等

I’ll check on your reservation.我查一下你们的预订登

记

We have you in our record.

有的。

Can I see your ID cards or passports, Mr. and Mrs.

Jackson

？

请出示你们的身份证或护照

B: Sure, here you are.

好的，请看。

A:

Thank

you,

Mr.

Jackson.

You’ll

have

a

double

room

on

the

top

floor

with

a

very

good

view

of

the

harbour.

你们住在顶层的一套双人房，可以看到海港的美丽景色。

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B: Great! I like the room facing the sea.

太好了，我喜欢朝海的房间。

A:

Will

you

please

fill

out

the

registration

form,

Mr.

Jackson

请你填写这张登记表好吗？

B: Sure.

行。

A: Also, you are required to pay one day's room

charge as a deposit.

你们还必须交一天的房钱作为押金。

And if everything is all right, we'll return your

deposit when you check out.

如果一切正常，你退房的时候，我们会归还你的押金。

B: Can we use a credit card

我们可以使用信用卡吗？

A: Yes, we accept credit cards, including American Express,

Master, Visa, Great Walls and Peony cards.

我们接受信用卡，包括美国运通、万事达、维萨、长城和牡

丹卡。

B: Good, we use Visa.

很好，我们用维萨卡。

A: May I see your card, Mr. Jackson

可以让我看看你的信用卡

吗

OK, thank you.

好的，谢谢。

Here is your key card.

这是你的钥匙卡

B:

Could

you

tell

me

where

I

can

put

these

important

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documents I’ve brougth with me

请问我该把带来的这些重要文件放在什么地方？

A: Well, you have a safety deposit box in your room,

or you can leave them here at the front desk.

你们房间里有一个保险柜，或者你也可以放在前台。

We

take care of guests’ valuables.

我们可以替客人保管贵重物品

Which way do you prefer

你看怎么样？

B: I think I’d like to leave my documents here since we’ll

often go out.

我看还是放在你们这儿吧，因为我们经常要外出。

A: Good. Here is a special envelope.

这里有一个特制的信封

Please put your documents in it and sign your

name across the sealing strip.

请您把文件放到里面，在封条上签上你的名字

B: Good. I may need them in three days'time.

好，三天后我需要用这些文件

A: No problem.

没问题

We offer 24-hour service at the front desk.

我 们前台提供

24

小时服务。

B: Thanks a lot.

多谢了

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