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IATF16949体系审核验证报告

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2021-02-12 21:22
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2021年2月12日发(作者:ret)



Follow-up Activity Report


跟踪验证报告





Organization


组织名称



Address


地址



Representative


组织代表



Follow up audit date


跟踪审核日期



Auditor


审核员



Special on site audit


date to close NCs


100% resolved


关闭


100%


解决不符合


项的现场特殊审核日期



Auditor


审核员











Carlos JIN


Last site audit date(s)


上次现场审核日期



Man-days performed


执行的审核人天



Feb 26-27, 2018


2018



2



26-27



On site:


现场




Off site:


非现场



Yes


N/A


Man-days performed


执行的审核人天



On site:


现场






This report is confidential and distribution is limited to the audit team, the company representative, the SGS office and the IATF (if requested)


1.



Objectives


目的



The objective of this follow-up activity is to follow the IATF16949 de- certification process as per rules


5th edition, see section 8.


本次跟踪活动的目的是为了符合


IATF16949


审核规则第


5


版第


8< /p>


条中规定的认证退出流程。





Client responsibility


客户职责




SGS shall require the client to submit, within a maximum of sixty (60) calendar days from the closing


meeting of the site audit, evidence of the following;


SGS


应要求客户现场审核末次会议后最迟

< br>60


个日历天内提交以下证据




a)


Implemented correction,


已实施的纠正



b)


Root cause, including methodology used, analysis, and results


根本原因分析


,


包括使用的方法


,


分析和结果



c)


Implemented systemic corrective actions to eliminate each nonconformity, including consideration


of the impact to other similar processes and products


已实施的为消除每个不符合项所采取 的系统性的纠正措施


,


包括考虑了对其他类似过程和产品的影< /p>





d)


Verification of effectiveness of implemented corrective actions


Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


1 of 13



对纠正措施有效性的验证




For Major nonconformities


对于严重不符合项




The certified client shall determine root cause & implement corrections (containment) & submit to the


auditor


within 15 calendar days


from the end of the site audit.


认证客户应该在现场审核结束日起


1 5


个日历天


内确定根本原因,实施纠正行动,并提交给审核员。




Any Major non- conformity will result in the client certificate being placed in suspension. As per rules


5


th



edition


see


8.3.


Certificate


suspension


is


a


temporary


status


not


exceeding


110


calendar


days


which


results


in


either


the


reinstatement


or


withdrawal


of


the


certificate.


During


suspension,


the


IATF16949 certificate remains valid and is still recognized by the IATF.



根据规则第


5



8.3 ,


任何严重不符合项将会导致客户证书暂停。证书暂停是一个临时状态不超过


110



日历日,会导致证书的恢复或撤回。在暂停期间,


IATF16949


证书有效仍然被


IATF


认可。







Certification body responsibility


认证机构职责



Audit


team


member



shall


review


the


evidence


&


make


a


decision


regarding


acceptability


within


a


maximum of ninety (90) calendar days from the closing meeting.



审核组成员须确认 证据并在末次会议后的


90


个日历日内决定其可接受性。



If acceptable, the non- conformitie(s) shall be closed.


如果可以接受,不符合项将被关闭。



If found not acceptable, the audit team member



shall resolve the outstanding issues with the client


within ninety (90) calendar days from the closing meeting.


如果不可以接受,审核组成员将和客户一 起在末次会议后的


90


个日历内解决遗留事项。



In exceptional case(s) when nonconformity is open but 100% resolved with justification, action plan


completion dates & agree follow-up audit date on site prior to the planned next visit by SGS Auditor.


特殊情况为当不符合项在有理由的开放但


100%

< p>
解决时,行动计划完成日期以及达成一致的下一次审核


前由


SGSs


审核员实施的现场验证审核日期。



If resolution cannot be completed, the final audit result shall be considered failed & the certificate


shall be immediately withdrawn. The client shall start over with an initial certification audit (stage 1 +


stage 2).


如果再解决不能完成,最终审核结论须考 虑为失败以及证书须立即撤回。



客户须开始一个初次认证审< /p>


核(第一阶段


+


第二阶段)




For


minor


non-conformities


reviewed


off-site,


the


corrective


actions


shall


be


verified


at


the


next


planned


audit


with


additional


time


added


to


the


Audit


Plan


to


confirm


effectiveness


of


the


action


implemented.


If


corrective


action


found


NOT


to


be


effectively


implemented


a


new


major


Non-


Conformity


shall


be


issued


against


the


clients


corrective


action


process


and


the


previous


Non-


Conformity reissued as a major


对于非现场确认的轻微不符合项,



纠正措施须在下次审核的审核计划中增加额外的时间验证措施实施


的有效性。



如果纠正措施无效,一个新的纠正活动过程的严重不符合项须 被提出,另外上一次不符合


上升为严重不符项,





Onsite verification


现场验证



A


major


nonconformity


shall


require


onsite


verification


of


the


corrective


action


plan


&


shall


be


completed within a maximum of ninety (90) calendar days from the closing meeting.

< p>
一个严重不符合项须要一个现场验证,纠正措施必须在末次会议后最大


90


个日历日内完成。




2.


Conclusions


结论



The organization has addressed the identified nonconformities


组织已处理了识别的不符合项



Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


2 of 13




Yes


/


No


/ 100% resolved with on site special audit required



100% resolved with on site special audit required 100%


解决需要一次现场特殊审核



The audit team recommends that, based on the results of this follow-up activity certification can be:


审核组根据本次跟踪活动的结果,作出推荐,认证证书:




Recommended


获得推荐


/


Continued


持续有效


/


Continued with 100% resolved action plan


received for verification during an onsite special audit prior to the next planned visit.


持续有效,已收到


100%

解决的措施计划,在下次审核前安排一次现场特殊审核作验证



Withheld


不准予






3.


Corrective Action Review


纠正措施评审




For


Major


NC only, action plan with containment actions within 15 days, maximum due


dd- mm-


yyyy



只针对



严重不符合项,遏制措施及行 动计划在


15


天内完成,最迟限期日


-



-





Evidence of implemented correction, root cause analysis + methodology, systematic corrective


actions and effectiveness, and verification of effectiveness within 60 days, maximum due


2018-4-27



纠正措施的证据,根本原因分析


+


有 方法的系统的纠正措施以及有效性验证在最大


60


天内完成,最


迟期限


27



4



2018




On-site Special Audit within 90 days, maximum due


dd-mm- yyyy



90


天内的现场特殊审核,最迟期限




-



-




Note: The above timings shall also take into consideration certificate expiry dates, including VETO


review, when planning


备注:以上 时间在策划时须考虑证书的有效日期,包括否决权评审。




Non-conformity Number


不符合项编号



Process


过程



QMS Document reference


QMS


参考文件



Statement of nonconformity


不符合项陈述



Number


编号



1


of


5


Classification


类别



IATF Clause


IATF


条款



Document issue


文件版本





Major


严重



Minor


轻微



Customer feedback handling



10.2.3


A0


XX- QP-10


Customer feedback handling was not always effective.


Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


3 of 13



10.2.3 Problem solving


10.2.3


问题解决



The organization shall have a documented process(es) for problem solving


including:



组织应有形成文件的问题解决过程,包括:



a) defined approaches for various types and scale of problems (e.g., new


product development, current manufacturing issues, field failures, audit


findings);


a)


用 于各种类型和规模的问题(如:新产品开发、当前制造问题、使用现


场失效、审核发现) 的明确方法;



b) containment, interim actions, and related activities necessary for control


of nonconforming outputs (see ISO 9001, Section 8.7);


b)


控制不符合输出所必要的遏制、临时措施及相关活动(见


ISO 9001



8.7


条);



c) root cause analysis, methodology used, analysis, and results;


c)


根本原因分析、采用的方法、分析及结果;



d) implementation of systemic corrective actions, including consideration


of the impact on similar processes and products;


d)


系统性纠正措施的实施,包括考虑相似的过程和产品的影响;



e) verification of the effectiveness of implemented corrective actions;


e)


对已实施纠正措施有效性的验证;



f) reviewing and, where necessary, updating the appropriate documented


information (e.g., PFMEA, control plan).


f)


对适当形成文件的信息(如:


PFMEA


,控制 计划)的评审,必要时进行


更新;



For the customer complaint of product appearance issue on Apr 5,2017, the


PFMEA and control plan were not reviewed.


对于


2017



4



5


日 顾客关于产品外观的投诉,没有评审


PFMEA


和控制


计划。




Justify classification minor


or major


严重或轻微分类的理由



Auditor raising NC


提出不符合项的审核员:



Carlos JIN


For completion by Client


客户完成



CSR or IATF Requirement


CSR



IATF


要求



Objective Evidence


客观证据



It was a minor nc due to no similar issues were found.



Containment/Corrections


within 15 days:


15


天内的遏制


/


纠正



立即按要求对


2017



4< /p>



5


日顾客关于产品外观的投诉,评审< /p>


PFMEA


和控制计划。



Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


4 of 13



Root cause including


methodology used, analysis,


and results:


根本原因分 析包括使用的方法


,


分析和结果



WAY1


?责任人员在顾客针对外观投诉后,认为影响不大,所以没 有评



PFMEA


和控制计划;



WAY2


?公司针对顾客投诉的处理标准不 是很系统,未界定清楚;



WAY3


? 公司《客户投诉处理办法》未详细规定顾客投诉后,无论投诉


的内容如何,都需要针对< /p>


PFMEA


和控制计划评审,更新更显;




注意:所有的原因分析,都要回归到程序文件。只能说程序文 件没有要


求到位,不能说有要求,但是没做好,不能说:员工意识不到位,员工


没有做好,没有按要求做等。最终只能说是程序文件的问题。



1.


已修正程序文件,



2.


客诉


8D


已重新分析< /p>



/CP


已更新



4.


上述文件已培训





将上述证据作为插件插入:


1


程序文件,


2


修改 后的


8D



3


更新后的


FMEA/CP



4


培训记录和培训效果调查。



验证结果说明



implemented systemic


corrective actions to eliminate


each nonconformity, including


consideration of the impact to


other similar processes and


products:


已实施的为消除每个不符合项

< p>
所采取的系统性的纠正措施


,


< br>


括考虑了对其他类似过程和产


品的影响



verification of effectiveness of


implemented corrective actions


对纠正措施有效性的验证




To be completed by SGS Auditor

< br>由


SGS


审核员完成



Conclusion Acceptable


结论可以接收



Objective evidence reviewed


by SGS Auditor:


SGS


审核员评审的客观证据



For Major non-conformities


client corrections


(containment)


对于严重不符合项,客户纠正


(遏制措施)



In exceptional case(s) when


nonconformity is open but


100% resolved explain


justification, action plan


completion dates


特殊情况下,


不符合项处于开放但


100%


决时,解释理由,措施计划的


完成日期。




Agree follow-up audit date on


site prior to the next visit by


SGS Auditor


SGS


审核 员同意的在下次审核


前的现场验证审核日期



Evidences checked at the


additional on site audit to close


NCs previously considered


100% resolved


Yes




/


No




/ 100% resolved with on site special audit


required 100%


解决安排一个特殊审核








Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


5 of 13



额外的现场审核 确认的证据以


关闭上次认为的


100%


解决的


不符合项







Non-conformity Number


不符合项编号



Process


过程



QMS Document reference


QMS


参考文件



Number


编号



2


of


5


Classification


类别



IATF Clause


IATF


条款



Document issue


文件版本





Major


严重



Minor


轻微



Purchasing control



8.4.2.2


A0


XX- QP-12


Statement of nonconformity


The control


of statutory and regulatory requirements


to supplier was not


conducted effectively always.



不符合项陈述



8.4.2.2 Statutory and regulatory requirements


CSR or IATF Requirement


CSR



IATF

< br>要求



The organization shall document their process to ensure that purchased


products, processes, and services conform to the current applicable


statutory and regulatory requirements in the country of receipt, the country


of shipment, and the customer- identified country of destination, if provided.


Objective Evidence


客观证据



Justify classification minor


or major


严重或轻微分类的理由



Auditor raising NC


提出不符合项的审核员:



Dennis ZHENG


For completion by Client


客户完成



For painting supplier Xusheng, lack of evidence proved applicable statutory


and regulatory requirements were identified and controlled.


对于喷涂供应商

< p>


XX



,缺少证据表明 确定并管控了相关法律法规要求。



It was a minor nc due to no relevant effect raised for it.



Containment/Corrections


within 15 days:


15


天内的遏制


/


纠正



Root cause including


methodology used, analysis,


and results:


根本原因分析包括使用的方法


,


分析和结果



implemented systemic


corrective actions to eliminate


each nonconformity, including


consideration of the impact to


other similar processes and


products:


已实施的为消除每个不符合项





Job n°


:


CN/NGB-6256TS


CONFIDENTIAL



Report date:


Document:


Feb 27,2018


GP3508


Visit Type:


FUA


Issue n°


:


9


Visit n°


:


Page n°


:


1


6 of 13

-


-


-


-


-


-


-


-



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