-
Follow-up Activity Report
跟踪验证报告
Organization
组织名称
Address
地址
Representative
组织代表
Follow up
audit date
跟踪审核日期
Auditor
审核员
Special on site audit
date
to close NCs
100% resolved
关闭
100%
解决不符合
项的现场特殊审核日期
Auditor
审核员
Carlos JIN
Last site audit
date(s)
上次现场审核日期
Man-days performed
执行的审核人天
Feb
26-27, 2018
2018
年
2
月
26-27
日
On site:
现场
Off site:
非现场
Yes
N/A
Man-days performed
执行的审核人天
On site:
现场
This report is confidential
and distribution is limited to the audit team, the
company representative, the SGS office and the
IATF (if requested)
1.
Objectives
目的
The objective of this follow-up
activity is to follow the IATF16949 de-
certification process as per rules
5th
edition, see section 8.
本次跟踪活动的目的是为了符合
IATF16949
审核规则第
5
版第
8<
/p>
条中规定的认证退出流程。
Client
responsibility
客户职责
SGS shall require the
client to submit, within a maximum of sixty (60)
calendar days from the closing
meeting
of the site audit, evidence of the following;
SGS
应要求客户现场审核末次会议后最迟
< br>60
个日历天内提交以下证据
a)
Implemented correction,
已实施的纠正
b)
Root cause, including methodology used,
analysis, and results
根本原因分析
,
包括使用的方法
p>
,
分析和结果
c)
Implemented systemic
corrective actions to eliminate each
nonconformity, including consideration
of the impact to other similar
processes and products
已实施的为消除每个不符合项所采取
的系统性的纠正措施
,
包括考虑了对其他类似过程和产品的影<
/p>
响
d)
Verification of effectiveness of
implemented corrective actions
Job
n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page
n°
:
1
1 of 13
对纠正措施有效性的验证
For Major nonconformities
对于严重不符合项
The certified client shall determine
root cause & implement corrections (containment) &
submit to the
auditor
within
15 calendar days
from the end of the
site audit.
认证客户应该在现场审核结束日起
1
5
个日历天
内确定根本原因,实施纠正行动,并提交给审核员。
Any Major non-
conformity will result in the client certificate
being placed in suspension. As per rules
5
th
edition
see
8.3.
Certificate
suspension
is
a
temporary
status
not
exceeding
110
calendar
days
which
results
in
either
the
reinstatement
or
withdrawal
of
the
certificate.
During
suspension,
the
IATF16949 certificate remains valid and
is still recognized by the IATF.
根据规则第
5
版
8.3 ,
任何严重不符合项将会导致客户证书暂停。证书暂停是一个临时状态不超过
110
日历日,会导致证书的恢复或撤回。在暂停期间,
IATF16949
证书有效仍然被
IATF
认可。
Certification
body responsibility
认证机构职责
Audit
team
member
shall
review
the
evidence
&
make
a
decision
regarding
acceptability
within
a
maximum
of ninety (90) calendar days from the closing
meeting.
审核组成员须确认
证据并在末次会议后的
90
个日历日内决定其可接受性。
If acceptable, the non-
conformitie(s) shall be closed.
如果可以接受,不符合项将被关闭。
If found not acceptable, the audit team
member
shall resolve the
outstanding issues with the client
within ninety (90) calendar days from
the closing meeting.
如果不可以接受,审核组成员将和客户一
起在末次会议后的
90
个日历内解决遗留事项。
In exceptional case(s) when
nonconformity is open but 100% resolved with
justification, action plan
completion
dates & agree follow-up audit date on site prior
to the planned next visit by SGS Auditor.
特殊情况为当不符合项在有理由的开放但
100%
解决时,行动计划完成日期以及达成一致的下一次审核
前由
SGSs
审核员实施的现场验证审核日期。
If resolution cannot be completed, the
final audit result shall be considered failed &
the certificate
shall be immediately
withdrawn. The client shall start over with an
initial certification audit (stage 1 +
stage 2).
如果再解决不能完成,最终审核结论须考
虑为失败以及证书须立即撤回。
客户须开始一个初次认证审<
/p>
核(第一阶段
+
第二阶段)
For
minor
non-conformities
reviewed
off-site,
the
corrective
actions
shall
be
verified
at
the
next
planned
audit
with
additional
time
added
to
the
Audit
Plan
to
confirm
effectiveness
of
the
action
implemented.
If
corrective
action
found
NOT
to
be
effectively
implemented
a
new
major
Non-
Conformity
shall
be
issued
against
the
clients
corrective
action
process
and
the
previous
Non-
Conformity reissued as a
major
对于非现场确认的轻微不符合项,
纠正措施须在下次审核的审核计划中增加额外的时间验证措施实施
的有效性。
如果纠正措施无效,一个新的纠正活动过程的严重不符合项须
被提出,另外上一次不符合
上升为严重不符项,
Onsite
verification
现场验证
A
major
nonconformity
shall
require
onsite
verification
of
the
corrective
action
plan
&
shall
be
completed within a maximum of ninety
(90) calendar days from the closing meeting.
一个严重不符合项须要一个现场验证,纠正措施必须在末次会议后最大
90
个日历日内完成。
2.
Conclusions
结论
The
organization has addressed the identified
nonconformities
组织已处理了识别的不符合项
Job
n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page
n°
:
1
2 of 13
Yes
/
No
/ 100%
resolved with on site special audit required
100% resolved with on site
special audit required 100%
解决需要一次现场特殊审核
The
audit team recommends that, based on the results
of this follow-up activity certification can be:
审核组根据本次跟踪活动的结果,作出推荐,认证证书:
Recommended
获得推荐
/
Continued
持续有效
/
Continued with 100% resolved action plan
received for verification during an
onsite special audit prior to the next planned
visit.
持续有效,已收到
100%
解决的措施计划,在下次审核前安排一次现场特殊审核作验证
Withheld
不准予
3.
Corrective Action
Review
纠正措施评审
For
Major
NC
only, action plan with containment actions within
15 days, maximum due
dd-
mm-
yyyy
只针对
严重不符合项,遏制措施及行
动计划在
15
天内完成,最迟限期日
-
月
-
年
Evidence of implemented
correction, root cause analysis + methodology,
systematic corrective
actions and
effectiveness, and verification of effectiveness
within 60 days, maximum due
2018-4-27
纠正措施的证据,根本原因分析
+
有
方法的系统的纠正措施以及有效性验证在最大
60
天内完成,最
迟期限
27
日
4
月
2018
年
On-site Special Audit
within 90 days, maximum due
dd-mm-
yyyy
90
天内的现场特殊审核,最迟期限
日
-
月
-
p>
年
Note: The above
timings shall also take into consideration
certificate expiry dates, including VETO
review, when planning
备注:以上
时间在策划时须考虑证书的有效日期,包括否决权评审。
Non-conformity Number
不符合项编号
Process
过程
QMS Document reference
QMS
参考文件
Statement of
nonconformity
不符合项陈述
Number
编号
1
of
5
Classification
类别
IATF Clause
IATF
条款
Document issue
文件版本
Major
严重
Minor
轻微
Customer feedback handling
10.2.3
A0
XX-
QP-10
Customer feedback handling was
not always effective.
Job
n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page
n°
:
1
3 of 13
10.2.3 Problem solving
10.2.3
问题解决
The organization shall have a
documented process(es) for problem solving
including:
组织应有形成文件的问题解决过程,包括:
a) defined approaches for various
types and scale of problems (e.g., new
product development, current
manufacturing issues, field failures, audit
findings);
a)
用
于各种类型和规模的问题(如:新产品开发、当前制造问题、使用现
场失效、审核发现)
的明确方法;
b) containment,
interim actions, and related activities necessary
for control
of nonconforming outputs
(see ISO 9001, Section 8.7);
b)
控制不符合输出所必要的遏制、临时措施及相关活动(见
ISO
9001
第
8.7
条);
c) root cause analysis,
methodology used, analysis, and results;
c)
根本原因分析、采用的方法、分析及结果;
d) implementation of systemic
corrective actions, including consideration
of the impact on similar processes and
products;
d)
系统性纠正措施的实施,包括考虑相似的过程和产品的影响;
e) verification of the effectiveness
of implemented corrective actions;
e)
对已实施纠正措施有效性的验证;
f) reviewing and, where necessary, updating the
appropriate documented
information
(e.g., PFMEA, control plan).
f)
对适当形成文件的信息(如:
PFMEA
,控制
计划)的评审,必要时进行
更新;
For the customer complaint of product
appearance issue on Apr 5,2017, the
PFMEA and control plan were not
reviewed.
对于
2017
年
4
月
5
日
顾客关于产品外观的投诉,没有评审
PFMEA
和控制
计划。
Justify classification minor
or major
严重或轻微分类的理由
Auditor raising NC
提出不符合项的审核员:
Carlos JIN
For completion by
Client
客户完成
CSR
or IATF Requirement
CSR
或
IATF
要求
Objective Evidence
客观证据
It was a
minor nc due to no similar issues were found.
Containment/Corrections
within 15 days:
15
天内的遏制
/
纠正
立即按要求对
2017
年
4<
/p>
月
5
日顾客关于产品外观的投诉,评审<
/p>
PFMEA
和控制计划。
Job n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page n°
:
1
4 of 13
Root
cause including
methodology used,
analysis,
and results:
根本原因分
析包括使用的方法
,
分析和结果
p>
WAY1
?责任人员在顾客针对外观投诉后,认为影响不大,所以没
有评
审
PFMEA
和控制计划;
WAY2
?公司针对顾客投诉的处理标准不
是很系统,未界定清楚;
WAY3
?
公司《客户投诉处理办法》未详细规定顾客投诉后,无论投诉
的内容如何,都需要针对<
/p>
PFMEA
和控制计划评审,更新更显;
注意:所有的原因分析,都要回归到程序文件。只能说程序文
件没有要
求到位,不能说有要求,但是没做好,不能说:员工意识不到位,员工
没有做好,没有按要求做等。最终只能说是程序文件的问题。
1.
已修正程序文件,
2.
客诉
8D
已重新分析<
/p>
/CP
已更新
4.
上述文件已培训
将上述证据作为插件插入:
1
程序文件,
2
修改
后的
8D
,
3
更新后的
FMEA/CP
,
4
培训记录和培训效果调查。
验证结果说明
implemented systemic
corrective actions to eliminate
each nonconformity, including
consideration of the impact to
other similar processes and
products:
已实施的为消除每个不符合项
所采取的系统性的纠正措施
,
包
< br>
括考虑了对其他类似过程和产
品的影响
verification of effectiveness of
implemented corrective actions
对纠正措施有效性的验证
To be completed by SGS Auditor
< br>由
SGS
审核员完成
Conclusion Acceptable
结论可以接收
Objective
evidence reviewed
by SGS Auditor:
SGS
审核员评审的客观证据
For Major non-conformities
client corrections
(containment)
对于严重不符合项,客户纠正
(遏制措施)
In
exceptional case(s) when
nonconformity
is open but
100% resolved explain
justification, action plan
completion dates
特殊情况下,
不符合项处于开放但
100%
解
决时,解释理由,措施计划的
完成日期。
Agree follow-up audit date
on
site prior to the next visit by
SGS Auditor
SGS
审核
员同意的在下次审核
前的现场验证审核日期
Evidences checked at the
additional on site audit to close
NCs previously considered
100% resolved
Yes
是
/
No
否
/ 100% resolved with on site special audit
required 100%
解决安排一个特殊审核
Job n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page n°
:
1
5 of 13
额外的现场审核
确认的证据以
关闭上次认为的
100%
解决的
不符合项
Non-conformity Number
不符合项编号
Process
过程
QMS Document reference
QMS
参考文件
Number
编号
2
of
5
Classification
类别
IATF Clause
IATF
条款
Document issue
文件版本
Major
严重
Minor
轻微
Purchasing control
8.4.2.2
A0
XX-
QP-12
Statement of nonconformity
The control
of statutory and
regulatory requirements
to supplier was
not
conducted effectively
always.
不符合项陈述
8.4.2.2 Statutory and regulatory
requirements
CSR or IATF Requirement
CSR
或
IATF
< br>要求
The organization
shall document their process to ensure that
purchased
products, processes, and
services conform to the current applicable
statutory and regulatory requirements
in the country of receipt, the country
of shipment, and the customer-
identified country of destination, if provided.
Objective Evidence
客观证据
Justify
classification minor
or major
严重或轻微分类的理由
Auditor raising NC
提出不符合项的审核员:
Dennis ZHENG
For completion
by Client
客户完成
For painting supplier Xusheng, lack of
evidence proved applicable statutory
and regulatory requirements were
identified and controlled.
对于喷涂供应商
“
XX
”
,缺少证据表明
确定并管控了相关法律法规要求。
It was a
minor nc due to no relevant effect raised for it.
Containment/Corrections
within 15 days:
15
天内的遏制
/
纠正
Root cause including
methodology used, analysis,
and results:
根本原因分析包括使用的方法
p>
,
分析和结果
implemented systemic
corrective actions to eliminate
each nonconformity, including
consideration of the impact to
other similar processes and
products:
已实施的为消除每个不符合项
Job n°
:
CN/NGB-6256TS
CONFIDENTIAL
Report date:
Document:
Feb 27,2018
GP3508
Visit Type:
FUA
Issue n°
:
9
Visit n°
:
Page n°
:
1
6 of 13
-
-
-
-
-
-
-
-
-
上一篇:BS5400英国桥梁规范
下一篇:英文电子邮件常用句式和短语