-
国际电话中的常用语
May I speak
to Mr. Brown?
Who's speaking, please?
I'm sorry, he is not in
now.
Would you like to leave a message?
Mr. Brown is on another line now
Hold the line a moment, please.
May I have Ext. 5883?
I
can't hear you.
Would you speak a
little louder?
I'm sorry. I have the
wrong number.
You are wanted on phone.
Will you ask him to call me back later?
I was cut off. Will you connect me
again?
We'll call you back in a few
minutes. Will you hang up and wait, please?
I want to place an overseas call to New
York.
Could you tell me the time and
charges after the call?
Sorry, I can't
wait. Please cancel the call.
This is
the Singapore operator. Would you connect me with
Mr. Lee in the
International
Department?
This is the overseas
operator in the United States. You have an
overseas collect call
from Mr. Smith in
San Francisco. Will you accept the charges?
拿起话筒的时候，
可先用
Hello.
Good morning. Good afternoon.
等问候对方，
并报
上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。<
/p>
(1)
早安。这里是正泰贸易公司。我能效劳吗？
Good morning. This is Chengtai
Trading Company. May I help you?
(2)
午安。这里是大安商业银行。我能为您效劳吗
Good afternoon. This is Dan An
Commercial Bank. What can I do for you?
3)
先锋电子。我是吴玛莉。
Pioneer Electronics. This is Mary Wu
speaking.
(4)
喂。海外营业部。我是王大明。
Hello. Overseas Sales Department.
Taming Wang speaking.
(5)
喂。这里是王公馆。
Hello.
This is the Wang residence.
(6)
午安。我是王大明。
Good
afternoon. Taming Wang speaking.
(7)
我是杨文凯，请讲。
Wenkai
Yang. Speaking.
问对方要找谁
<
说明
>
通常对方都会主动说出要找谁，
但万一对方说不清楚，
或是你没听懂，
想再确
认
的时候，可以用下面的话问清楚。
(1)
请问找哪位？
Who do you want to talk [speak] to?
(2)
您找哪位？
Who would you like to speak with?
(3)
请问受话人的尊姓大名？
The name of the person you are calling,
please?
(4)
你要打给哪位
?
Who are
you calling?
请教对方的大名
<
说明
>
接获老外打来的电
话，应问清楚对方的身分，以便通报
相关的当事人或做进一步的处理
.
(1)
请问是哪位？
Whos calling, please?
(2)
请问您哪位？
Whos
speaking, please?
(3)
请教大名好吗？
May I
have your name, please?
(4)
请问大名好吗？
May I ask
your name?
(5)
请教您的大名。
Your
name, please.
(6)
请问您是哪位？
May I ask
whos calling, please?
(7)
请问您是谁？
Who is
this, please?
(8)
请问是谁？
Who is that
calling?
(9)
请告诉我您是哪位？
Who
should I say is calling?
(10)
您是哪一位？
Who(m) am
I speaking to?
(11)
要我通报您是哪位吗？
Could
I tell him whos calling?
(12)
请问您是何人？
Whos that
speaking, please?
(13)
请问是哪位打来的？
Whos
this calling, please?
不明了对方所言时
<
说明
>
听不懂对方的话却
硬撑下去，并非明智之举，不如坦
白请对方更简单明确的说明清楚。
(1)
能说得明确一点吗
Could you put that in more specific
terms?
(2)
我无法确定你的意思
Im not
sure what you mean.
(3)
很抱歉。我没听懂你的话。
Im
sorry. I couldnt follow you.
(4)
你讲得太快了。我跟不上。
Youre talking too fast. I cant keep up.
(5)
请你再多解释一下好吗？
Will you explain a little bit more?
(6)
你能说得简单一点吗？
Could you put that more simply?
(7)
恐怕我没听懂。能请你再说一遍吗？
Im afraid I didnt understand that.
Could you say that again, please?
(8)
对不起，我没听到，请你再说一遍好吗？
Excuse me, but I didnt hear that, would
you mind repeating it, please?
(9)
抱歉，我没听懂，请您拼一下好吗？
Sorry, but I didnt catch that, would
you mind spelling it, please?1
各种附和、质疑
、同意、否定的用语
<
说明
>
通话当中需借助各种或表附和，或
表惊讶，或表欣喜，或表婉惜，或表
疑问，或表否定的短语，以利谈话的顺利推
展。
0 M1 h#
<1>
表惊讶
(1)
真的呀？
Really?
(2)
什么？
What?
(3)
别开玩笑
Youre kidding!
<2>
表欣喜
(1)
好极了！
Great!
(2)
太棒了！
Fantastic!
(3)
棒极了！
Terrific!
(4)
哇！
Wow!
<3>
表婉惜
(1)
真糟糕。
Thats too bad.
(2)
真可惜！
What a
shame!,
(3)
听到这样我很难过。
Im
sorry to hear that.
W0 H!
(4)
喔，原来如此
.
Oh, I see.!
<5>
表同意
(1)
没错。
Right.
(2)
正是。
Exactly.
(3)
是的，一点也没错。
Ill say.
(4)
你说得对极了。
You can
say that again.
(5)
好的。
OK
<6>
表不同意
(1)
我可不以为然。
I dont think so.
(2)
不成！
No way!
(3)
不！
No.
(4)
喔，得了吧！
Oh, come on!
(5)
事实上不然
Not
really.
通话将毕时的结尾语
<
说明
>
通话接近尾声，
经常要来上
几句客套话，
以作为道别的前奏曲。
请灵活应用下列
各句，免得该收场时却不知如何下手。
(1)
谢谢你来电。
Thank you
for calling.
(2)
感谢你打给我。
It was kind of you to
call me.
(3)
很高兴跟你谈话。
Nice
talking to you.
(4)
让我们尽快聚聚。
Lets get
together soon.
(5)
我该挂电话了。
Id better
get off the phone.
(6)
请随时再打电话给我。
Call
me again any time.
(7)
有空请再打电话来。
Call
again when youve got time. !
(8)
请代我问候珍妮。
My best
wishes to Jane.
(9)
请一定要再来电话喔。
Please
do call again.
(10)
我随时高兴接到你的电话。
Im
always glad to hear from you.
(11)
想聊的时候请随时来电。
Call
again anytime you feel like talking.
(12)
谢谢你回我电话，再见。
Thanks for returning my call, good-bye.
(13)
让我们保持联络，再见。
Lets keep in touch, good-bye.
(14)
那么下周二见。
See you next Tuesday, then
1. I’m calling from a public phone, so
I’ll call her again.
2. I’m
not at home now, so I’ll call her around three
o’clock again.
3. May I use
your phone?
4. Would you mind if I use
your phone?
5. How do I get an outside
line?
解析：
*1. public phone
是公用电话，
pay phone
也是
(
投币式
)
公用电话；
而公用
电话亭则是
telephone booth.*2.
在外打公用电话就表示无
法让对方回电，所以通
常会再告知下次联络时间或方式。
*3.
有时找不到公用电话，
必要时需向商
家
借用电话，
或者在别人的公司借电话时可用以上几句。
*4. outside line
是
“<
/p>
电话外
线
”
，而
extension
为电话（内线）分机。
1.
I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3.
Sorry to have bothered you.
4. I’m
sorry. I think I must have dialed the wrong
number.
5. Could I check
the number? Is it 2211-3344
解析：
1.
区域号码是
area code2.
电话号码的念法：
02-2211-
3224
念成：
area code
zero-two, two-two-one-one-three-two-
two-four.* 0
可念成
oh
或
zero* 22
可念成
two-two
或
double two
3
、抱歉这么晚打来的说法：
1. I’m sorry to call you so late.
对不起这么晚打电话来
2. I
hope I didn’t catch you at a bad time.
抱歉这种时候找你。
（含有希望没有打扰
到你的意思）
3. I hope I didn’t wake you up
so early.
我希望这么早没有吵到你。
4. I’m sorry to call y
ou so
early.
对不起这么早打电话来。
5. I’m sorry to bother you at this
hour.
很抱歉在这时打扰你。
4
、有急事时的表达方法：
1. It’s urgent. Could I have her mobile
phone number?
我有急事，可不可以告诉我
她的
手机号码？
2. Could you tell me
where I can reach her?
能不能告诉我在哪里可以找到她？
3. This is an emergency. I need to get
in contact with him right now.
能不能告诉我
在哪里可以找到他。
5
、若对方不在的说法：
1. It’s nothing important.
没什么重要事。
2. It’s
nothing urgent. Thank you ,good
-bye.
没什么要紧事，谢谢您，再见。
3. I’ll call her again.
我会再打给她。
4. I’ll
call back later.
我稍后会再打来。
5. Please ask Miss Chen to call me
back.
请陈小姐给我回电话。
6. Could you tell her to call Carol as
soon as possible?
能不能请她尽快打电话给卡
洛？
7. Ask her to call Carol at home after
seven, please.
麻烦她在七点后打电话到卡洛
家。
8. Can I leave a message?
我可以留言吗？
9.
Please have her return my
call.
请她回电话给我。
10. Could you ask him to to call me
back?
可以请他给我回电话吗？
11. Please tell her Carol called.
请告诉她卡洛找她。
12.
Let me call back later again. Thank you.
我稍后再打电话来。谢谢你。
13. Please tell him to phone 2233-4455.
请他给
2233-4455
回电话
.
6
、电话答录机
:
1This is a recording. I’m
not at home now. Please leave a message
after the beep.
Thank you.
这是
电话答录机。我现在不在家，请在
哔
<
/p>
的一声之后开始留言。谢
谢！
电话答录机
是
telephone
answering machine)
2This is Carol.
Please give me a call when you are free. My number
is 2244-6688.
我
是卡洛。有空请回电话给我。我
的号码是
2244-6688.
对电话答录机留话时与一般留言无异，说出以下重点即可：
1.
来电者姓名
2.
来电时间
3.
来电目的
4.
联络电话或方式
7
、订购商品及询问：
未完待续
●
打电话
我
是丹尼斯
?
史密斯。
This is Dennis Smith.
*
打电话时常用
This
is...
代替
My name
is...
。
This is
Dennis Smith speaking.
喂，是约翰吗
?
Hello,
John? *
常用于熟人之间。
喂，
请问是丹尼斯
< br>?
史密斯先生吗
?
Is
this Mr. Dennis Smith?
请问是财务科吗
?
Is this
the finance department?
请问是吉姆
?
贝克医生的办公室吗
?
Is
this Dr. Jim Baker's office?
我能借用一下您的电话吗
?
Do
you mind if I use your phone? *
这句话直译是
“
如果我用一下您的电话，您介意吗
?”<
/p>
。如
果同意，回答是
No(
不介意
)
。
Do you mind if I use your phone?
(
我能借用一下您的电话吗
?)
No, please go ahead.
(
可以，请用吧。
)
我想找佐藤先生。
May I
speak to Mr. Sato?
May I speak with Mr.
Sato?
I'd like to speak to Mr. Sato,
please.
Is Mr. Sato there, please?
Mr. Sato, please.
*
这是最简单的说法。并不失礼，工作和日常生活中都可以用。
Let me talk to Mr. Sato, please.
*
这样说有点太直，除了对熟人以外一般不用。
马克在吗
?
Is
Mark
there?
*
孩子们之间、朋友之间和比较熟悉的人之间比较随便的说法，工作中最好
不用。
真对不起，这么晚了还给您打电话。
I'm sorry for calling you this late. *<
/p>
若在早晨的话把
late
换成
early
。
我希望我没打扰您。
I hope
I'm not disturbing you. *disturb“
打扰
(
休息和工作
)”
。<
/p>
I hope I'm not keeping you.
但愿没吵醒您。
I hope I
didn't wake you up.
I hope I didn't
wake you up. (
但愿没吵醒您。
)
No, you didn't.
(
没有，你没吵醒我。
)
我有急事要找巴尔先生。
It
is urgent I talk to Mr. Barr now.
I
need to get in contact with Mr. Barr right away.
*get in contact with...“
和
……<
/p>
取得联系
”
。
I need to talk to Mr. Barr immediately.
有关明天开会的事给您打电话。
I'm calling about tomorrow's meeting.
我给您回电话。
I'm
returning your call.
I'm calling you
back.
●
接电话
喂
!
Hello. *
英语中接电话的人先说
“Hello”
。
Hello.
(
喂
!)
Oh, hello.
Is Mark there? (
喂，马克在吗
?)
对，我就是。
Speaking.
*
对方要找的刚好是自己，就以这句
“
我就是
”
回答。
This is he.
*
女性用
“This is
she”
。
This is Mr.
Sato speaking. (
对，我是佐藤。
)
This is.
*
有点儿生硬的感觉。
是我呀。
It's me.
*
常用于像夫妻间关系非常亲密的场合。
ABC
商务学院。您有什么事
?
ABC Business College, may I help you? *
公司等工作场所接电话时的一般对答方式。个人
家庭接电话时只
需说
“Hello”
。
Thank you for calling ABC Business
College.
Can I help you?
您是哪位
?
Who's
calling, please?
Who's speaking,
please?
Who is this, please?
May I ask who's calling?
Who
should I say is calling?
您想找哪位接电话
?
Who in
particular would you like to talk to? *in particul
ar“
特别
”
、
“
尤其
”
。
他一直在等您的电话。
He's
been expecting your call. *
He's
是
He has
的省略形式。
Expect“
抱有希望地等待
”
。
您要找哪个铃木
?
Which
Suzuki do you want to talk to?
这儿有三位姓铃木的。
There
are three Suzukis here.
您能过会儿再打吗
?
Would
you mind calling back later?
Could you
call back later?
请转
103
。
Extension 103, please. *extension“
延长
”
，在这里表示
“<
/p>
分机电话
”
。
May I have extension 103?
Could I have extension number 103?
Please connect me with extension 103.
Would you transfer this call to
extension 103?