-
ISO9001
程序文件
-
中英文
1.0
目的:为确保质量管理体系持续有效运行,使其充分符合
ISO9001
:
2000
标准的要求,
特制定本程序,
以规定开展相应的审核活动,
来评价本厂质
量管理体系是否有效,
是否需要
采取纠正及预防措施。
Purpose: In order to
ensure the effective and continuous implementation
of the
quality management, fully meet
the requirements of ISO9001:2000 standard,
specially make the procedure so as to
implement audit action and verify the
effectiveness
of
the
quality
management
system
and
to
take
corrective
or
preventive
action if needed.
2.0
范围:本厂所开展的内部质量审核的全部活动均适用本程序。
Scope: applies to all the actions
relating to internal quality audit.
3.0
职责
Responsibility
3.1
管理者代表:负责年度内审计划的拟定并计划组织实施。
Management Representative: responsible
for the annual internal audit plan and its
implementation.
3.2
内审组长:负责制定审核日程并具体组织、指导内审作业。
Internal audit leader: responsible for
making audi agenda and instructing audit.
3.3
内审员:负责按审核计划要求对相关单位实施审核。
Internal auditor: responsible for
performance the audit according to audit plan.
3.4
受审部门:组织有关人员配合审核。
Auditee Dept.: ensure full cooperation
be given to audit.
4.0
参考文件
Reference Document
4.1
《管理评审程序》
(
QP-
总
-002)
Management Review Procedure
4.2
《纠正及预防措施程序》
(
QP-
品
-005
)
Corrective
and
Preventive
Action
Procedure
5.0
定义
(无)
Definition (None)
6.0
程序内容
Procedure Content
6.1
年度内审计划
Annual internal
audit plan
6.1.1
本厂每半年实施内部质量
评审一次,但受管理者代表指定时,可追加审核。
Carry
out internal quality audit half a year, can add
audit times when management
representative has special
requirements.
6.1.2
根据质量体系关于
内部审核的时间和内容的要求,在每年
12
月份由管理者代表编
制
下一年度的《年度内审计划表》
。
Management representative shall make
out Annual Internal Plan of next year in
December, according to the requirements
of internal audit of quality system.
6.1.3
各部门及要素的审核频次,
应取决于本厂相关阶段的作业现状及相关活动对质量管理
体系的影响程度。
但所开展的审核活动在一年内,
必须覆盖
ISO9001:2000
标准所要求的所
有
要素及相关部门。
The
audit
times
of
each
Dept.
or
element
shall
depend
on
the
current
operation
status
or the affections
given to quality management by the relative
action. The carried
audit
action
shall
refer
to
all
the
elements
and
departments in
ISO9001:2000
within
the one year.
6.2
内审员资格认定
Appointment of internal auditor
6.2.1 <
/p>
本厂为有效地开展内审工作,
应在实施内审前的适当时间,
由管理者代表根据内审计
划的性质成立内内审小组,并制定组长。
p>
For the better implementation
of internal audit, management representative shall
set
up
an
internal
audit
group
and assign
the
leader
sometime
before
the
internal
audit.
6.2.2
内审小组的内审员必须同时具备如下条件:
Internal auditor shall meet following
requirements:
6.2.2.1
熟悉认证的质量管理标准和有关法律、法规。
Be familiar with the law or regulation
of quality management standard.
6.2.2.2
接受相关机构的培训,并持有内审员资格证书。
Has ever been trained by some training
organization and owns the internal audit
qualification certificate.
6.2.2.3
能确保与被审核部门无直接关系。
Independent of the areas being audited.
6.2.2.4
经管理者代表批准。
Approved by the management
representative.
6.3
内审准备
Internal audit
perparation
6.3.1
具体审核计划的核定
Internal audit
plan preparation6.
3.1.1
具体审核计划由审核组长负责拟定;
Audit
leader
shall
make
out
the
detail
audit
plan.
6.3.1.2
内审计划应遵守“确保内审人员与被审核的部门无关”的原则;
Audit
plan
shall
stick
to
the
principle
of
auditor
is
independent
of
the
areas
being
audited
6.3.1.3
审核计划应包括所有与本次审
核目标、范围有关的相关部门和要素。
Audit Plan
shall
include all the
departments and elements relative to
the goal and
scope of the
audit.
6.3.1.4
审核小组应与被审核部门负责
人商定适当的审核日期,
并根据审核的重点与要求拟
定好审核路
线。
Audit group
shall negotiate the appropriate audit date with
audit department, and
determine the
audit route according to the audit focus.
6.3.1.5
审核计划经管理者代表核准后,
应提前通知被审核单位,
以便其作相应的准备工作。
After
the
approval
of
the
management
representative,
notify
the
auditee
department
in advance for its better preparation
work.
6.3.2
审核前,审核员必须事先准备与审核
程序相关的《内审检查表》
,经组长审核后报管
理者代表批准。
为顺利开展审核工作,审核员应准备适当的空白《纠正措施单》
,以便审核
时使用。
Auditor shall
prepare Internal Audit Checklist before audit,
after the check by
the
audit
leader,
shall
send
Internal
Audit
Checklist
to
the
management
representative for approval. In order
to carry out audit smoothly, auditor shall
prepare some blank
6.4
内审的实施
Audit Execution
6.4.1
首次会议,
审核前由管理
者代表召开首次会议,
阐明此次审核的有关事项,
包括审核
p>
目的、范围、时
间、路线安排、审核流程
以及审核的人员配合要求。首次会议的参加者应
包括内审小组成员、被审部
门负责人以及由管理者代表指定的相关人员。
The first
meeting
:
management
representative carry out the first meeting before
Audit
,
statethe
actions including audit scope
,
purpose
,
time
,
p>
route arrangement,
audit
flow
chart
and
auditor
cooperation
requirement.
The
attendance
shall
include
member
of
internal
auditor
group,
responsible
person
of
auditee
departm
ent
and
staff
designated
bythe
management
representative.
6.4.2
审核人员到达现场,在被
审核部门指定人员配合下,开展评审工作,审核员应以内审
检查表为指引,通过观察、面
谈、抽查有关文件记录及相关规定,以获得客观证据,并详细
记录在《内审检查表》中。
The
auditor
will
carry
out
audit
action
with
the
cooperation
of
the
designated
staff
o
f
auditee
department.
The
auditor
shall
use
the
audit
checklist
as
the
guidance,
obta
in
the
evidence
by
observation,
interview,
spot
check
of
the
document
records
and
rela
tive
regulation,
and
make
detailed
record
in
Internal
Audit
Checklist.
6.4.3
在判定质量管理体系的符
合性时,
审核员应视时机与被审核部门的相关人员进行讨论,
并
得到确认。
作出审核结果前,
审核员必须获得相关的客观证据,
以证明质量管理体系是否
被切实执行。
The
auditor
shall
make
discussion
with
auditee
department
if
necessary
when
decid
e
the
coincidence
of
the
quality
management
system
and
then
get
approval.
The
auditor
must
obtain
the
objective
evidence
to
prove
the
fully
implementation
of
quality
syste
m
when
make
the
audit
result.
6.4.4
审核员应完成《内审检查
表》的内容,当发现不符合项时,应予以记载。
Auditor
shall
finish
Internal
Audit
Checklist,
and
make
record
when
nonconforming
ite
m
is
found.
6.4.5
针对审核情况,内审小组
在每日结束时应进行小组会议,讨论当日审核遇到的各种疑
难问题,并根据
查核记录,决定不符合事项,开出《纠正措施单》
。
After
audit
of
each
day,
internal
group
shall
have
the
meeting
and
discuss
the
vari
ous
problem
during
the
audit,and
check
the
record
to
determine
the
non-
conforming
ite
m,
and
issue
the
Action
Sheet
6.4.6
现场审核完成后,审核员应总结内审结果,由审核组长汇总后编制内审报告交管理者
< br>代表审批。
The
auditor
shall
make
conclusion
after
audit,
and
the
audit
leader
shall
make
interna
l
audit
report
and
send
to
management
representative
for
approval.
6.4.7
末次会议:由管理者代表
主持,参加人员与首次会议相同,由审核组长作评审结果报
告,要求有关部
门在规定的时间内提出纠正措施并按计划完成。
The
final
meeting:
be
presided
by
management
representative,
the
attendance
are
same
as
the
first
meeting,
the
audit
leader
shall
give
audit
report
and
require
the
relativ
e
department
to
take
corrective
action
and
finish
within
the
specified
time.
6.4.8
所有的纠正措施单都应记录于《纠正措施跟进检查记录表》中。
All
corrective
action
shall
be
recorded
in
Action
Follow-
up
Checklist
6.4.9
p>
被审核部门的负责人接到《纠正措施单》后,应根据审核中所发现的客观事实对《纠
正措施单》上的
改善内容和改善要求予以确认。
After
the
responsible
person
of
departments
audited
receives
Action
Shee
t
he
shall
confirm
the
improvement
items
andrequirements
indicated
on
the
ve
Action
Sheet
according
to
the
objective
facts
found
during
the
audit.
6.5
内审跟进
Follow-
up
Audi
ISO9001
文件控制程序
1.0
目的和范围