外贸邮件回复模板

外贸邮件－史上最全的回复询盘模板

未付款订单

Dear $$buyer,

We

have

got

your

order

of

XXXXXX

。

But

it

seems

that

the

order

is

still

unpaid.

If

theres

anything I can help with the price, size, etc., please feel free to contact me. After

the payment

is confirmed, I will

process

the order

and ship

it out

as soon

as possible.

Thanks

！

Best Regards

$$myname

译文：我们已收到你的订单，但订 单似乎未付款。

如果在价格和尺寸上有什么能帮助的，请随时

与 我联系。当付款完成，我将立即备货并发货。谢谢！

提示：请根据您产品自身特点对描述内容进行修改。

已付款订单

Dear $$buyer,

Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out

within

XXX

business

days

as

promised.

After

doing

so,

we

will

send

you

an

e-mail

notifying

you of the tracking number. If you have any other questions, please feel free to let

me know. Thanks!

Best Regards

$$myname

译文：

您的订单编号为

XXXXXXXXXXXXXX

的款项已收到，

我们 将在承诺的

XXX

天内发货，

发货后，

我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！

提示：请填上您的订单号和发货天数。

发货后

Dear $$buyer,

The

item

XXXXXXXXXXXXXX

you

ordered

has

already

beenshipped

out

and

the

tracking

number

is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it

soon. Thanks for your support!

Best Regards

$$myname

译文： 订单号为

XXXXXXXXXXXXXX

的货物已经发货，发货 单号是

XXXXXXXXXXXXXX

，运输方式是

，订单状态是

XX XXXXXXXXXXXX

。您将会很快收到货物，感谢您的支持和理解。

提示：请填写订单号、发货单号、运输方式和发货日期。

询问是否收到货

Dear $$buyer,

According to the status shown on EMS website, your order has been received by you. If

you have got the items, please confirm it on . If not, please let me know. Thanks

！

Best Regards

$$myname

译文：

E MS

网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。

谢谢！

提示：可根据您货物的实际情况进行更改。

客户投诉产品质量有问题

Dear $$buyer,

I

am

very

sorry

to

hear

about

that.

Since

I

did

carefully

check

the

order

and

the

package

to

make

sure

everything

was

in

good

conditionbefore

shipping

it

out,

I

suppose

that

the

damage

might

have

happened

during

t

he

transportation.

But

I’m

still

very

sorry

for

the

inconvenience this has brought you. I guarantee that I will give you more discounts to

make this up next time you buy from us. Thanks for your understanding.

Best Regards

$$myname

译文：

很 抱歉听到发给您的货物有残损，

我在发货时再三确定了包装没有问题才给您发货的。

残

损可能发生在运输过程中，

但我仍旧因为 带给您的不便深表歉意。

当您下次从我这购买时，

我将

会给您更多的折扣。感谢您的谅解。

提示：请根据投诉的实际情况进行更改。

订单完成

Dear $$buyer,

I am very happy that you have received the order. Thanks for your support. I hope that

you are satisfied with the items and look forward to doing more business with you in

future.

Thanks

！

$$myname

译文：我很高兴地看到您已收到货，感谢您的支持。希望您满 意，

并期待着在将来与您做更多的

生意。

提醒买家给自己留评价

Dear $$buyer,

Thanks

for

your

continuous

support

to

our

store,

and

we

are

striving

to

improve

ourselves

in

terms

of

service,

quality,

sourcing,

etc.

It

would

be

highly

appreciated

if

you

could

leave us a positive feedback, which will be a great encouragement for us. If there's

anything I can help with, don't hesitate to tell me.

Best Regards

$$myname

译文：感谢您继续支持我们，我们正在改善我们的服务，质量 ，采购等。如果您可以给我们一个

积极的反馈，我们会非常感激，因为这对我们来说是一 个很大的鼓励。如果有什么我可以帮助，

不要犹豫请告诉我。

货物断货

Dear $$buyer,

We are very sorry that item you ordered is out of stock at the moment. I will contact

the

factory

to

see

when

it

will

be

available

again.

I

would

like

to

recommend

some

other

items of similar styles. Hope you like them too. You can click on the following link

to check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX .If there’s anything I can help with,

please feel free to contact us. Thanks

！

Best Regards

$$myname

译文：

真是对不起，

您订购的产品目前缺货，

我会与工厂联系什么时候能补上，

并将随时告知你。

以下链接提 供的产品也很不错

XXXXXXXXXXXXXXXXXXXXXXXXXXXX

，您可以看看。有什么我可以帮

忙的，请随时与我们联系。谢谢！< /p>

提示：请在横线处添加同类产品的链接。

折扣

Dear $$buyer,

Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a

XXX

%

discount.

Once

we

confirm

your

payment,

we

will

ship

out

the

items

for

you

in

time.

Please feel free to contact us if you have any further questions.

Thanks & Best regards!

$$myname

译文：感谢您给我信息。目前我们正在进行促销，如果你购买 了

XXXX

个产品，我们可以为您提

供

XXX < /p>

%

的折扣。一旦我们确认您的付款，我们将及时发货。如果您有任 何进一步的问题，请随

时与我们联系。谢谢！

提示：请添写希望买家购买的件数和您所能提供的折扣。

买家议价

Dear $$buyer,

Thank you for taking interests in our item. I’m afraid we can’t offer you that low

price you bargained as the price we offer has been carefully calculated and our profit

margin

is

already

very

limited.

However,

we

can

offer

you

a

XXX

%

discount

if

you

purchase

more

than

XXXXpieces

in

one

order.

If

you

have

any

further

questions,

please

let

me

know.

Thanks!

$$myname