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企业风险管理框架中英文版

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2021-02-11 21:06
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2021年2月11日发(作者:bonfire)








企业风险管理



——整合框架





















2004



9











内容摘要


.................................................. .................................................. .......................................


3



1


定义


......................... .................................................. .................................................. .................


9



2


内部环境


........... .................................................. .................................................. ......................


3


0


3


目标设定


........... .................................................. .................................................. ......................


4


3


4


事项识别


........... .................................................. .................................................. ......................


5


3


5


风险评估


........... .................................................. .................................................. ......................


6


4


6


风险应对


........... .................................................. .................................................. ......................


7


4


7


控制活动


........... .................................................. .................................................. ......................


8


3


8


信息与沟通


.


.................................... .................................................. ..........................................


9


3


9


监控


......................... .................................................. .................................................. .............


1


05


10


职能与责任


< br>.


................................... .................................................. .......................................


116


11


企业风险管理的局限



.


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1


30


12


该做些什么


< br>.


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1


36



内容摘要



企业风险管理的基础性前提 是每一个主体的存在都是为它的利益相关者提


供价值。


所有的主 体都面临不确定性,


管理当局所面临的挑战就是在为增加利益


相 关者价值而奋斗的同时,


要确定承受多大的不确定性。


不确定性 可能会破坏或


增加价值,


因而它既代表风险,

< br>也代表机会。


企业风险管理使管理当局能够有效


地应对不 确定性以及由此带来的风险和机会,增进创造价值的能力。



当管理当局通过制订战略和目标,


力求实现增长和报酬目标以及相关的风险


之间的最优平衡,


并且在追求所在主体的目标的过程中高效率和有效地调配资 源


时,价值得以最大化。企业风险管理包括:




?



协调风险容量(


risk


appet ite


)与战略


——


管理当局在评价备 选的战略、


设定相关目标和建立相关风险的管理机制的过程中,


需要考虑所在主体的风


险容量。




?



增进风险应对决策


——


企业风险管理为识别和在备选的风险应对


——



险回避、降低、分担和承受


——


之间进行选择提供了严密性。




?



抑减经营意外和损失


——


主体识别潜在事项和实施应对的能力得以增强,


抑减了意外情况以及由此带来的成本或损失。




?



识别和管理多重的和贯穿于企业的 风险


——


每一家企业都面临影响组织


的 不同部分的一系列风险,


企业风险管理有助于有效地应对交互影响,

以及


整合式地应对多重风险。




?



抓住机会


——


通过考虑全面范围内的潜在事项,


促使管理当局识别并积极


地实现机会。




?



改善资本调配

——


获取强有力的风险信息,


使得管理当局能够有效地评估


总体资本需求,并改进资本配置。



企业风险管理所固有的这些能力帮助管理当局实现所在主体的业绩和赢利


目标,


防止资源损失。


企业风险管理有助于确保有效的报告以及符合法律和法规 ,


还有助于避免对主体声誉的损害以及由此带来的后果。


总之,


企业风险管理不仅


帮助一个主体到达期望的目的地,还有助于避 开前进途中的隐患和意外。




事项< /p>


——


风险与机会


事项可能会带来负面的影响,


也可能会带来正面的影响,


抑 或二者兼而有之。


带来负面影响的事项代表风险,


它会妨碍价值 创造或者破坏现有价值。


带来正面


影响的事项可能会抵消负面影 响,


或者说代表机会。


机会是一个事项将会发生并


对目标——支持价值创造或保持——的实现产生正面影响的可能性。


管理当局 把


机会反馈到战略或目标制订过程中,以便制订计划去抓住机会。



所定义的企业风险管理



企业 风险管理处理影响价值创造或保持的风险和机会,定义如下:




企业风险管理是一个过程,


它由一个主体的董事会、

< p>
管理当局和其他人员实


施,应用于战略制订并贯穿于企业之中,旨在识别可 能会影响主体的潜在事项,


管理风险以使其在该主体的风险容量之内,并为主体目标的实 现提供合理保证。




这个定义反映了几个基本概念。企业风险管理是:









?



一个过程,它持续地流动于主体之内;



?



由组织中各个层级的人员实施;



?



应用于战略制订;



?



贯穿于企业,

在各个层级和单元应用,


还包括采取主体层级的风险组合观;



?



旨在识别一旦发生将会影响 主体的潜在事项,


并把风险控制在风险容量以


内;





?



能够向一个主体的管理当局和董事会提供合理保证;



?



力求实现一个或多个不同类型但相互交叉的目标。



这个定义比较宽泛。


它抓住了对于公司和其他组织如何管理风险至关重要 的


关键概念,


为不同组织形式、


行业和 部门的应用提供了基础。


它直接关注特定主


体既定目标的实现, 并为界定企业风险管理的有效性提供了依据。




目标的实现



在主体既定的使命或愿 景(


vision


)范围内,管理当局制订战略目标、选择


战略,


并在企业内自上而下设定相应的目标。


企业风险管理框架力求实现主体的


以下四种类型的目标:







?



战略(


s trategic


)目标



——


高层次目标,与使命相关联并支撑其使命;



?



经营(


o perations


)目标


——


有效和 高效率地利用其资源;



?



报告(


reporting


)目标

< p>
——


报告的可靠性;



?



合规(


c ompliance


)目标


——


符合适 用的法律和法规。



对主体目标的这种分类可以使我们关注企 业风险管理的不同侧面。


这些各不


相同但却相互交叉的类别—— 一个特定的目标可以归入多个类别,


反映了主体的


不同需要,< /p>


而且可能会成为不同管理人员的直接责任。


这个分类还有助于区分 从


每一类目标中能够期望的是什么。


一些主体采用的另一类目标 ——保护资源也包


含在上述类别之内。


因为有关报告的可靠性和符合法律、


法规的目标在主体的控制范围之内,

< p>


以可以期望企业风险管理为实现这些目标提供合理保证。


但是,


战略目标和经营


目标的实现取决于并不一定总在 主体控制范围之内的外部事项,


对于这些目标而


言,

< p>
企业风险管理能够合理地保证管理当局和起监督作用的董事会及时地了解主


体朝着实现目标前进的程度。



企业风险管理的构成要素



企业风险 管理包括八个相互关联的构成要素。


它们来源于管理当局经营企业


的方式,并与管理过程整合在一起。这些构成要素是:





?



内部环 境


——


内部环境包含组织的基调,


它为 主体内的人员如何认识和对


待风险设定了基础,包括风险管理理念和风险容量、诚信和道 德价值观,


以及他们所处的经营环境。




?



目标设 定


——


必须先有目标,管理当局才能识别影响目标实现的潜在事


项。


企业风险管理确保管理当局采取适当的程序去设定目标,< /p>


确保所选定


的目标支持和切合该主体的使命,并且与它的风险容量 相符。






?



事项识 别


——


必须识别影响主体目标实现的内部和外部事项,


区分风险和


机会。机会被反馈到管理当局的战略或目标制订过程中。



?



风险评估


——


通过考虑风险的可能性和影响来对其加以分析,

< p>
并以此作为


决定如何进行管理的依据。风险评估应立足于固有风险和剩余风 险。



?



风险应对


——


管理当局选择风险应对


— —


回避、承受、降低或者分担风险


——


采取一系列行动以便把风险控制在主体的风险容限(


risk


tolerance


)和风险容量以内。



?



控制活动


——


制订和执行政策与程序以帮助确保风险应对得以有效实施。



?



信息与沟通


——


相关的信息以确保员工履行其职责的方式和时机予以识


别 、获取和沟通。有效沟通的含义比较广泛,包括信息在主体中的向下、


平行和向上流动。






?



监控——对企业风险管理进行全面 监控,


必要时加以修正。


监控可以通过


持续的管理活动、个别评价或者两者结合来完成。



企业风险 管理并不是一个严格的顺次过程,


一个构成要素并不是仅仅影响接


下来的那个构成要素。


它是一个多方向的、


反复的过程,


在这个过程中几乎每一


个构成要素都能够、也的确会影响其他构成要 素。




目标与构成要素之间的关系



目标是 指一个主体力图实现什么,


企业风险管理的构成要素则意味着需要什

么来实现它们,


二者之间有着直接的关系。


这种关系可以通 过一个三维矩阵以立


方体的形式表示出来。




四种类型的目标——战略、


经营、< /p>


报告和合规——用垂直方向的栏表示,



个构成要素用水平方向的行表示,而一个主体内的各个单元则用第三个维度表


示。


这种表示方式使我们既能够从整体上关注一个主体的企业风险管理,


也 可以


从目标类别、


构成要素或主体单元的角度,


乃至其中的任何一个分项的角度去加


以认识。





有效性



认定一个主体的企业风险管理是否“有效”,


是在对八个构成要 素是否存在


和有效运行进行评估的基础之上所作的判断。


因此,


构成要素也是判定企业风险


管理有效性的标准。


构成要素如果存在并且正常运行,


那么就可能没有重大缺陷,

< br>而风险则可能已经被控制在主体的风险容量范围之内。



如果确定企业风险管理在所有四类目标上都是有效的,


那么董事会和管理当

< p>
局就可以合理保证他们了解主体实现其战略和经营目标、


主体的报告可靠以 及符


合适用的法律和法规的程度。



八个构成要素在每个主体中的运行并不是千篇一律的。


例如,


在 中小规模主


体中的应用可能不太正式,


不太健全。


尽管如此,


当八个构成要素存在且正常运


行时,小规 模主体依然会拥有有效的企业风险管理。







< /p>


尽管企业风险管理带来了重要的好处,


但是仍然存在着局限。


除了前面讨论


过的因素之外,局限还导源于下列现实:人类在决策过 程中的判断可能有纰漏,


有关应对风险和建立控制的决策需要考虑相关的成本和效益,< /p>


类似简单误差或错


误的个人缺失可能会导致故障的发生,


控制可能会因为两个或多个人员的串通而


被规避,


以及管理当局有能力凌驾于企业风险管理决策之上。


这些局限使得董事


会和管理当局不可能就主体目标的实现形成绝对的保证。




涵盖内部控制


< br>内部控制是企业风险管理不可分割的一部分。


这份企业风险管理框架涵盖了


内部控制,


从而构建了一个更强有力的概念和管理工具。


内部控制是在


《内部控


制——整合框架》

< p>
中加以定义和描述的。


由于该框架经受了时间的考验,

并且成


为现行规则、


法规和法律的基础,

< br>因此那份文件对内部控制的定义和框架依然有


效。尽管《内部控制——整合框架》 的正文中只有一部分被本框架所引用,但是


本框架通过参考的方式把该框架整体融合了进 来。



职能与责任



主体中的每个人都对企业风险管理负有一定的责任。首席执行官(


CEO


)负


有首要责任,


并且应当假设其拥有所有 权。


其他管理人员支持主体的风险管理理


念,

< br>促使符合其风险容量,


并在各自的责任范围内依据风险容限去管理风险。



险官、


财务官、


内部 审计师等通常负有关键的支持责任。


主体中的其他人员负责


按照 既定的指引和规程去实施企业风险管理。


董事会对企业风险管理提供重要的


监督,并察觉和认同主体的风险容量。很多外部方面,例如顾客、卖主、商业伙


伴、外部审计师、监管者和财务分析师常常提供影响企业风险管理的有用信息,


但是他 们不但不对主体的企业风险管理的有效性承担任何责任,


而且也不是它的


组成部分。



本报告的结构



本报告分两卷。


第一卷包括“基本框架”和本部分“内容摘要” 。


“基本框


架”给企业风险管理下定义,


并讲述原则和概念,


为企业和其他组织中的各级管


理人员提供 用来评价和增进企业风险管理有效性的指导。


“内容提要”是一个针

对首席执行官、


其他高级管理人员、


董事会成员和监管者的 高度概括。


第二卷


《应


用技术》



Application


Techniq ues



,讲解在应用本框架各个要素的过程中有用

< p>
的技术。



本报告的使用



根据本报告的建议所 可能采取的行动,取决于相关方面的地位和职责:




?



董事会——董事会应当与高级管理 人员讨论主体企业风险管理的现状,



提供必要的监督。


董事会应当确信知悉最重大的风险,


以及管理当局正在


采取的行动和如何确保有效的企业风险管理。


董事会应当考虑寻求内部审


计师、外部审计师和其他方面的参与。



?



高层管理当局——本项研究建议首 席执行官评估组织的企业风险管理能


力。方法之一是,首席执行官把业务单元(


business unit


)领导和关键


职能 机构人员召集到一起,讨论对企业风险管理能力和有效性的初步评


价。

< br>不管采取什么方式,


初步评估应该确定是否需要以及如何进行更广泛、

< p>


更深入的评价。




?



主体中的其他人员——管理人员和 其他人员应该考虑如何根据本框架去


履行他们的职责,并与更高层的人员讨论有关加强企 业风险管理的看法。


内部审计师应该考虑他们关注企业风险管理的范围。



?



监管者——本框架能 增进有关企业风险管理的共识,包括它能干什么,以


及它的局限。


监管者在对他们所监管的主体采用规则或指南等形式设定期


望,或进行检查时,可以参 考本框架。



?


< br>专业组织——为财务管理、


审计和相关领域提供指南的规则制定机构和其


他专业组织应该对照本框架去考虑它们的准则和指南。


消除概念和术语方


面的差别,对所有各方都有好处。



?



教育机构——本框架可以作为学术 研究和分析的对象,


以便探讨在哪些方


面还能作进一步的改进。


假设本报告能够被普遍接受的话,


它的概念和术


语应该设法进入大学的课程之中。






有了这个共同理解的基础,


所有各方将能够用同一种语言讲话,


更有效地进


行沟通。企业的执行官将能够对照一套标准去评估他们公司的企业风险管理过


程,


强化这个过程从而使他们的企业朝着既定的目标迈进。


将来的研究可 以建立


在一个既定的基础之上。


立法者和监管者将能够获得对企 业风险管理的更深入的


理解,


包括它的好处和局限。

< p>
如果所有各方都利用共同的企业风险管理框架,



些好处都将实现。





1


定义



1. DEFINITION


Chapter Summary: All entities face uncertainty, and the challenge for management is


to determine how much uncertainty it is prepared to accept as it strives to grow


stakeholder value. Enterprise risk management enables management to identify,


assess, and manage risks in the face of uncertainty, and is integral to value creation


and preservation. Enterprise risk management is a process, effected by an en


tity’s



board of directors, management and other personnel, applied in strategy setting and


across the enterprise. It is designed to identify potential events that may affect the


entity, and manage risk to be within the entity’s risk appetite, to provide re


asonable


assurance regarding the achievement of entity objectives. It consists of eight


interrelated components, which are integral to the way management runs the


enterprise. The components are linked and serve as criteria for determining whether


enterprise risk management is effective.


本章摘要:


所有的主体都面临不确定性 ,


对于管理当局的挑战在于确定在追


求增加利益相关者价值的同 时,


准备承受多少不确定性。


企业风险管理使管理当

< p>
局能够识别、


评估和管理面对不确定性的风险,


它 对于价值创造和保持而言是必


不可少的。


企业风险管理是一个过 程,


它由一个主体的董事会、


管理当局和其他

< br>人员实施,


应用于战略制订并贯穿于企业之中,


旨在识别 可能会影响主体的潜在


事项,


管理风险以使其在该主体的风险容 量之内,


并为主体目标的实现提供合理


保证。

< br>它包括八个相互关联的构成要素,


它们与管理当局经营企业的方式密不可


分。这些构成要素联系起来,成为确定企业风险管理是否有效的标准。



A key objective of this framework is to help managements of businesses and other


entities better deal with risk in achieving an entity’s objectives. But enterprise risk



management means different things to different people, with a wide variety of labels


and meanings preventing a common understanding. An important goal, then, is to


integrate various risk management concepts into a framework in which a common


definition is established, components are identified, and key concepts are described.


This framework accommodates most viewpoints and provides a starting point for


individual entities’ assessment and enhancement of enterprise risk management, for



future initiatives of rule-making bodies, and for education.


本框架的一个关键目标是帮助企业和其他主体的管理当局在实现主体目标


的过程中更好地 处理风险。


但是企业风险管理有许多不同的称谓和解释,


难以形


成共同的理解,


因而对于不同的人而言意味着不同的含义。


因此,


一个重要的目


的在于把各种不同的风 险管理概念整合到一个构架之中,


在这个构架中构建一个


共同的 定义,辨别构成要素,并讲述关键概念。这个构架容纳大多数观点,为各


个主体评估和增 进企业风险管理,


为规则制定团体和教育机构的未来行动提供一


个出发点。



Uncertainty and Value



不确定性与价值



An underlying premise of enterprise risk management is that every entity, whether


for-profit, not-for-profit, or a governmental body, exists to provide value for its


stakeholders. All entities face uncertainty, and the challenge for management is to


determine how much uncertainty the entity is prepared to accept as it strives to grow


stakeholder value. Uncertainty presents both risk and opportunity, with the potential


to erode or enhance value. Enterprise risk management enables management to


effectively deal with uncertainty and associated risk and opportunity and thereby


enhance the entity’s capacity to build value.



企业风险管理的一个基本前提是每一个主体,< /p>


不管是营利性的、


非营利性的,


还是政府 机构,


存在的目的都是为它的利益相关者提供价值。


所有的主体 都面临


不确定性,


对于管理当局的挑战在于确定在追求增加利益 相关者价值的同时,



备承受多少不确定性。

< br>不确定性潜藏着对价值的破坏或增进,


既代表风险,


也代


表机会。


企业风险管理使管理当局能够有效地处理不确定性以及 由此带来的风险


和机会,从而提高主体创造价值的能力。



Enterprises operate in environments where factors such as globalization, technology,


restructurings, changing markets, competition, and regulation create uncertainty.


Uncertainty emanates from an inability to precisely determine the likelihood that


events will occur and the associated impacts. Uncertainty also is presented and


created by the entity’s strategic choices. For example, an entity has a growth strateg


y


based on expanding operations to another country. This chosen strategy presents risks


and opportunities associated with the stability of the country’s political environment,



resources, markets, channels, workforce capabilities, and costs.


在企业经营所处的环境中,诸如 全球化、技术、重组、变化中的市场、竞争


和管制等因素都会导致不确定性。

< p>
不确定性来源于不能准确地确定事项发生的可


能性以及所带来的影响。不确 定性也是主体的战略选择所带来和



导致的。举例


来说,


一个主体采取基于向其他国家拓展业务的增长战略。

< br>所选择的这个战略带


来了与该国政治环境的稳定性、资源、市场、渠道、劳动力技 能和成本相关的风


险和机会。



Value is created, preserved, or eroded by management decisions in all activities, from


strategy setting to operating the enterprise day-to-day. Value creation occurs through


deploying resources, including people, capital, technology, and brand, where the


benefit derived is greater than resources used. Value preservation occurs where


created value is sustained through, among other things, superior product quality,


production capacity, and customer satisfaction. Value can be eroded where these


goals are not achieved due to poor strategy or execution. Inherent in decisions is


recognition of risk and opportunity, requiring that management consider information


about internal and external environments, deploy precious resources, and recalibrate


activities to changing circumstances.


从战略制订到企业的日常经营,


在所有的活动中,


管理当局的决策都会创造、


保持或破坏价值 。通过把资源,包括人、资本、技术和品牌,调配到能够产生比


过去更多的利益的地方,


就会发生价值创造。


当创造的价值通过更高的产品质量、


生产能力和顾客满意度以及其他方式得以维持时,


就会发生价值保持。


当由于糟


糕的战略或执行导致这些目标不能达成时,

< p>
价值就会被破坏。


决策中伴生着对风


险和机会的认 识,要求管理当局有关内部和外部环境的信息,调配宝贵的资源,


并针对变化的环境重新 校准行动。



Value is maximized when management sets strategy and objectives to strike an


optimal balance between growth and return goals and related risks, and efficiently and


effectively deploys resources in pursuit of the entity’s objectives. Enterprise ris


k


management encompasses:


当管理当局制订战略和目标,


去追 求增长和报酬目的以及相关的风险之间的


最优平衡,


并且为了实 现主体的目标而提高效率和有效地配置资源时,


价值得以


最大化 。企业风险管理包括:



?


Aligning risk appetite and strategy



Management consider


s the entity’s ris


k


appetite first in evaluating strategic alternatives, then in setting objectives aligned


with the selected strategy and in developing mechanisms to manage the related risks.


For example, a pharmaceutical company has a low risk appetite relative to its brand


value. Accordingly, to protect its brand, it maintains extensive protocols to ensure


product safety and regularly invests significant resources in early-stage research and


development to support brand value creation.




协调风险容 量与战略——管理当局首先要在评价备选战略的过程中考虑主体


的风险容量,

< p>
然后在设定与选定的战略相协调的目标的过程中,


以及在构建管理


相关风险的机制的过程中,


也要考虑主体的风险容量。

< br>例如,


一家制药公司与其


品牌价值相关的风险容量较低。


因此,


为了保护它的品牌,


它坚持了大 量的规程


以确保产品的安全性,


并且经常性地投入巨额的资源用 于早期的研究与开发以支


持品牌价值创造。



?


Enhancing risk response decisions



Enterprise risk management provides the rigor


to identify and select among alternative risk responses



risk avoidance, reduction,


sharing, and acceptance. For example, management of a company that uses company


owned and operated vehicles recognizes risks inherent in its delivery process,


including vehicle damage and personal injury costs. Available alternatives include


reducing the risk through effective driver recruiting and training, avoiding the risk by


outsourcing delivery, sharing the risk via insurance, or simply accepting the risk.


Enterprise risk management provides methodologies and techniques for making these


decisions.




增进风险应对决策——企业风险管理为识别和在备选的风险应对——风险回


避、降低、分担和承受——之间进行选择提供了严密性。例如,一家利用公司自


有和运 营的车辆的公司的管理当局认识到在其运送过程中存在的风险,


包括车辆


损坏和人身伤害成本。可能的选择包括通过有效的司机招聘和培训来降低风险,


通过外包运送业务来回避风险,


通过保险来分担风险,


或者简单 地承担风险。



业风险管理为这些决策提供方法和技巧。



?


Reducing operational surprises and losses



Entities gain enhanced capability to


identify potential events, assess risk, and establish responses, thereby reducing the


occurrence of surprises and related costs or losses. For example, a manufacturing


company tracks production parts and equipment failure rates and deviation around


averages. The company assesses the impact of failures using multiple criteria,


including time to repair, inability to meet customer demand, employee safety, and


cost of scheduled versus unscheduled repairs, and responds by setting maintenance


schedules accordingly.




抑减经营意外和损失——主体增强 了识别潜在事项、


评估风险和加以应对的能


力,


从而降低意外的发生和由此带来的成本或损失。


例如,


一家制造公司调整生


产部件和设备故障率和误差使其接近正常水平。

该公司采用多重标准来评估故障


的影响,


包括维修时间、< /p>


不能满足客户需要、


员工案例以及预定维修与非预定维

< p>
修的成本,并据此制订维护方案来加以应对。



?


Identifying and managing cross- enterprise risks



Every entity faces a myriad of


risks affecting different parts of the organization. Management needs to not only


manage individual risks, but also understand interrelated impacts. For example, a


bank faces a variety of risks in trading activities across the enterprise, and


management developed an information system that analyzes transaction and market


data from other internal systems, which, together with relevant externally generated


information, provides an aggregate view of risks across all trading activities. The


information system allows drilldown capability to department, customer or


counterparty, trader, and transaction levels, and quantifies the risks relative to risk


tolerances in established categories. The system enables the bank to bring together


previously disparate data to respond more effectively to risks using aggregated as well


as targeted views.




识别和管理贯穿于企业的风险——每一个主体都面临着影响组织的不同部分


的无数风险 。


管理当局不仅需要管理个别风险,


还需要了解相互关联的影响 。



如,


一家银行面临着贯穿于企业的 交易活动的一系列风险,


管理当局开发一套信


息系统来分析来自 其他内部系统的交易和市场数据,


它与外部生成的有关信息一


起 ,


提供了关于贯穿于所有交易活动的风险的整体看法。


这个信息 系统可以向下


追溯到部门、


客户或同行、


交易商和交易层次,


并针对既定类别的风险容量对风


险进行量 化。


这个系统使该银行能够把先前分隔的数据凑到一起,


从而采 用整体


的和有目的性看法来更加有效地应对风险。



?


Providing integrated responses to multiple risks



Business processes carry many


inherent risks, and enterprise risk management enables integrated solutions for


managing the risks. For instance, a wholesale distributor faces risks of over- and


under-supply positions, tenuous supply sources, and unnecessarily high purchase


prices. Mana


gement identified and assessed risk in the context of the company’


s


strategy, objectives, and alternative responses, and developed a far-reaching inventory


control system. The system integrates with suppliers, sharing sales and inventory


information and enabling strategic partnering, and avoiding stock-outs and unneeded


carrying costs, with longer-term sourcing contracts and enhanced pricing. Suppliers


take responsibility for replenishing stock, generating further cost reductions.




提供对多重风险的整体应对——经 营过程带来许多固有的风险,


而企业风险管


理能够为管理这些风 险提供整体解决方案。


例如,


一个批发本着商面临着供货过


量和不足、


薄弱的供货来源以及不必要的高采购价格等方面的风险。


管理当局以


公司战略、


目标和备选的应 对为背景识别和评估风险,


开发了一套广泛拓展的存


货控制系统 。


这个系统与供货商相整合,


共享销售和库存信息,

< p>
帮助选择战略伙


伴,


并通过更长期间的进货合同和 改进的定价方式,


避免缺货和不必要的运送成


本。由供应商负责 补足库存,从而进一步降低了成本。



?


Seizing opportunities



By considering a full range of potential events, rather than


just risks, management identifies events representing opportunities. For example, a


food company considered potential events likely to affect its sustainable revenue


growth objective. In evaluating the events, management determined that the


company’s primary consumers are increasingly health conscious and changing thei


r


dietary preferences, indicating a decline in future demand for the company’


s current


products. In determining its response, management identified ways to apply its


existing capabilities to developing new products, enabling the company not only to


preserve revenue from existing customers, but also to create additional revenue by


appealing to a broader consumer base.




抓住机会——通过考虑潜在事项的各个方面,


而不仅仅只是风险,


管理当局就


能识别代表机会的事项。


例如,

< br>一家食品公司考虑可能影响其收入持续增长的潜


在事项。


在评价这些事项的过程中,


管理当局认识到该公司主要消费者的健康意

< br>识越来越强,


正在改变他们的饮食偏好,


对公司现有产品 的未来需求呈现下降的


趋势。


在确定应对的过程中,

< p>
管理当局明确了通过利用其现有的生产能力去开发


新产品的方法,


从而使公司不仅能保持来自现在消费者的收入,


而且还能通过吸


引更广泛的消费者来创造额外的收入。



?


Improving deployment of capital



Obtaining robust information on risk allows


management to effectively assess overall capital needs and enhance capital allocation.


For example, a financial institution became subject to new regulatory rules that would


increase capital requirements unless management calculated credit and operational


risk levels and related capital needs with greater specificity. The company assessed


the risk in terms of system development cost versus additional capital costs, and made


an informed decision. With existing, readily modifiable software, the institution


developed the more precise calculations, avoiding a need for additional capital


sourcing.




改善资本调配——获取关于风险的 有分量的信息,


可以使管理当局有效地评估


总体资本需求,并改 进资本配置。例如,一家金融机构面临新的监管,除非管理


当局更加精确地计算信用和经 营风险水平以及相关的资本需求,


否则就要提高资


本要求量。< /p>


该公司根据系统开发成本以及追加的资本成本评估了风险,


作出了 一


个有信息支持的决策。


利用现有的可修改软件,


该机构开发了更加精确的计算工


具,避免了寻求额外资本的需要。

< p>


These capabilities are inherent in enterprise risk management, which helps


management achieve the entity’s performance and profitability targets and preven


t


loss of resources. Enterprise risk management helps ensure effective reporting. And it


helps ensure that the entity complies with laws and regulations, avoiding damage to


its reputation and associated consequences. In sum, enterprise risk management helps


an entity get to where it wants to go and avoid pitfalls and surprises along the way.


企业风险管理固有这些能力,它能帮助管理当局实现主 体的业绩和赢利目


标,


并防止资源的损失。

企业风险管理有助于确保有效的报告。


它还有助于确保


主体 符合法律和法规,


避免对主体声誉的损害以及由此带来的后果。


总之,


企业


风险管理不仅帮助一个主体到达期望的目的地,


还有助于避开前进途中的隐患和


意外。



Events



Risks and Opportunities



事项——风险与机会



An event is an incident or occurrence from internal or external sources that affects


achievement of objectives. Events can have negative impact, positive impact, or both.


Events with negative impact represent risks. Accordingly, risk is defined as follows:


事项是源于内部或外部的影响目标实现的或事件。


事项可能有负面影 响,



可能有下面影响,或者两者兼而有之。带来负面影响的事 项代表风险。因此,可


以定义如下:



Risk is the possibility that an event will occur and adversely affect the achievement of


objectives


.


风险是一个 事项将会


发生


并给目标实现带来负面影响的可能性。

< p>


Events with adverse impact prevent value creation or erode existing value. Examples


include plant machinery breakdowns, fire, and credit losses. Events with an adverse


impact can derive from seemingly positive conditions, such as where customer


demand for product exceeds production capacity, causing failure to meet buyer


demand, eroded customer loyalty, and decline in future orders.


带有负面影响的事项阻碍价值 创造,


或者破坏现有的价值。


例子包括机器设

< br>备故障、


火灾和信用损失等。


带有负面影响的事项可能源 于看似正面的情况,



如客户对产品的需求超过了生产能力,< /p>


就会导致不能满足买方的需求,


从而损害


客户忠诚度和减少未来的订单。



Events with positive impact may offset negative impacts or represent opportunities.


Opportunity is defined as follows:


Opportunity is the possibility that an event will occur and positively affect the


achievement of objectives.


带有正面影响的事项可以消弭负面影响,

或带来机会。


机会的定义如下:



会是一个事项将会发生并给目标实现带来正面影响的可能性。



Opportunities support value creation or preservation. Management channels


opportunities back to its strategy or objective-setting processes, so that actions can be


formulated to seize the opportunities.


机会支持价值创造或保持。管理当局把机会反馈到战略 或目标制订过程中,


以便规划行动去抓住机会。



Definition of Enterprise Risk Management



企业风险管理的定义



Enterprise risk management deals with risks and opportunities to create or preserve


value. It is defined as follows:


Enterprise risk management is a process, effected by an entity’s board o


f directors,


management and other personnel, applied in strategy setting and across the


enterprise, designed to identify potential events that may affect the entity, and manage


risk to be within its risk appetite, to provide reasonable assurance regarding the


achievement of entity objectives.


企业风险管理处理风险和机会,


以便 创造或保持价值。


它的定义如下:


企业


风险管理是一个过程,


它由一个主体的董事会、


管理当局和其他 人员实施,


应用


于战略制订并贯穿于企业之中,


旨在识别可能会影响主体的潜在事项,


管理风险


以使其 在该主体的风险容量之内,并为主体的实现提供合理保证。



This definition reflects certain fundamental concepts. Enterprise risk management is:


? A process, ongoing and flowing through an entit


y



? Effected by people at every level of


an organization



? Applied in strategy settin


g


? Applied across the enterprise, at every level and unit,


and includes taking an Entity level portfolio view of risk


? Designed to identify potential events affecting the entity and manage risk within it


s


risk appetite



? Able to provide reasonable assurance to an entity’s management and boar


d



? Geared to the achievement of objectives in one or more separate but overlappin


g


categories



it is a means to an end, not an end in itself


这个定义反映了几个基本概念。企业风险管理是:





一个过程,它持续地流动于主体之内;





由组织中各个层级的人员实施;





应用于战略制订;





贯穿于企业,在各个层级和单元应 用,还包括采取主体层级的风险组合观;





旨在识别一旦发生将会影响主体的 潜在事项,并把风险控制在风险容量以内;





能够向一个主体的管理当局和董事会提供合理保证;





力求实现一个或多个不同类型但相 互交叉的目标——它只是实现结果的一种


手段,并不是结果本身。



This definition is purposefully broad for several reasons. It captures key concepts


fundamental to how companies and other organizations manage risk, providing a basis


for application across types of organizations, industries, and sectors. It focuses


directly on achievement of objectives established by a particular entity. And, the


definition provides a basis for defining enterprise risk management effectiveness,


discussed later in this chapter. The fundamental concepts outlined above are discussed


in the following paragraphs.


这个定义之所以比较宽泛,


是出于几个方面的原因。


它抓住了 对于公司和其


他组织如何管理风险至关重要的关键概念,


为不同 组织形式、


行业和部门的应用


提供了基础。

它直接关注特定主体既定目标的实现,


并为界定将在本章后文中讨

< br>论的企业管理的有效性提供了依据。


以上所列示的基本概念将在下面各个段落予< /p>


以讨论。



A Process



一个过程



Enterprise risk management is not static, but rather a continuous or iterative interplay


of actions that permeate an entity. These actions are pervasive and inherent in the way


management runs the business.


企业风险管理并不是静止的,


而是渗透于 一个主体的各种活动的持续的或反


复的相互影响。这些活动渗透和潜藏于管理当局经营企 业的方式之中。



Enterprise risk management is different from the perspective of some observers who


view it as something added on to an entity’


s activities. That is not to say effective


enterprise risk management does not require incremental effort, as it may. In


considering credit and currency risks, for example, incremental effort may be required


to develop needed models and make necessary analyses and calculations. However,


these enterprise risk management mechanisms are intertwined with an entity’


s


operating activities and exist for fundamental business reasons. Enterprise risk


management is most effective when these mechanisms are built into


the entity’


s


infrastructure and are part of the essence of the enterprise. By building in enterprise


risk management, an entity can directly affect its ability to implement its strategy and


achieve its mission.


企业风险管理并不像一些观察家所认为的那样是加在主体活动之上的 东西。


这并不是说有效的企业风险管理不要求进一步的努力,


它 可能会那样要求。


例如,


在考虑信用和货币风险时,

< p>
可能需要进一步努力去开发所需的模型和进行必要的


分析和计算。


但是,


这些企业风险管理机制与主体的经营活动交织在一起,

< p>
为了


基本的经营理由而存在。


当这些机制被构建到 主体的结构之中,


并成为企业核心


要件的一部分时,

< p>
企业风险管理就会更加有效。


通过建立企业风险管理,

一个主


体能够直接影响其执行战略和实现使命的能力。



Building in enterprise risk management has important implications for cost


containment, especially in the highly competitive marketplaces many companies face.


Adding new procedures separate from existing ones adds costs. By focusing on


existing operations and their contribution to effective enterprise risk management, and


integrating risk management into basic operating activities, an enterprise can avoid


unnecessary procedures and costs. And, a practice of building enterprise risk


management into the fabric of operations helps identify new opportunities for


management to seize in growing the business.


建立企业风险管理对于抑制成本 具有重要意义,


尤其是在许多公司所面临的


高度竞争的市场中更 是如此。


在现有程序之外增加新的程序会增加成本。


通过关


注现有的经营业务以及它们对有效的企业风险管理的贡献,


并将风险 管理整合到


基本的经营活动之中,


企业就能够避免不必要的程序 和成本。


而且,


把企业风险


管理建立在 经营业务的基本构架之中的做法,可以帮助管理当局识别新的机会,


以便抓住这些机会实 现业务增长。



Effected by People



由人员来实施



Enterprise r


isk management is effected by an entity’s board of directors, managemen


t


and other personnel. It is accomplished by the people of an organization, by what they


do and say. People establish the entity’s mission, strategy, and objectives, and pu


t


enterprise risk management mechanisms in place.


企业风险管理由一个主体的董事会、


管理 当局和其他人员实施。


它是通过一


个组织中的人、通过他们的言 行来完成的。人制订主体的使命、战略和目标,并


使企业风险管理机制得以落实。



Similarly, enterprise risk management affects people’s actions. Enterprise ris


k


management recognizes that people do not always understand, communicate, or


perform consistently. Each individual brings to the workplace a unique background


and technical ability, and has different needs and priorities.


同样,


企业风险管理也会影响人的行动。


企业风险管理认识到人们并不 总是


始终如一地理解、


沟通和行动。


每 个人都会给工作场所带来一个独特的背景和技


术能力,他们有着不同的需要和偏好。



These realities affect, and are affected by, enterprise risk management. Each person


has a unique point of reference, which influences how he or she identifies, assesses,


and responds to risk. Enterprise risk management provides the mechanisms needed to


help pe


ople understand risk in the context of the entity’s objectives. People mus


t


know their responsibilities and limits of authority. Accordingly, a clear and close


linkage needs to exist between people’s duties and the way in which they are carrie


d


out, as wel


l as with the entity’s strategy and objectives.


< p>
这些现实影响企业风险管理,


同时也受到企业管理的影响。


每个人都有一个


独特的参照点,


它影响他或她怎样去识 别、


评估和应对风险。


企业风险管理提供


所需的机制,


帮助在主体目标的背景下去理解。


人们必须知道 他们的责任和权力


的局限。


因此,


在人 们的职责和他们履行职责的方式以及主体的战略和目标之间,


需要有一个而又密切的联系 。



An organization’s people include the board of directors


, management and other


personnel. Although directors primarily provide oversight, they also provide direction


and approve strategy and certain transactions and policies. As such, boards of


directors are an important element of enterprise risk management. < /p>


一个组织中的人包括董事会、


管理当局和其他人员。


尽管董事主要是提供监


督,他们也提供指导,审批战略和特定的交易与政策。 因此,董事会是企业风险


管理的一个重要的要素。



Applied in Setting Strategy



应用于战略制订



An entity sets out its mission or vision and establishes strategic objectives, which are


the high-level goals that align with and support its mission or vision. An entity


establishes a strategy for achieving its strategic objectives. It also sets related


objectives it wants to achieve, flowing from the strategy, cascading to entity business


units, divisions, and processes.


一个主体设定其使命或愿景,


并制订战略目标,


它们 是协调和支撑其使命或


愿景的高层次的目的。


主体为了实现其战 略目标而制订战略。


它还设定所希望实


现的相关目标,上至战略 ,下至主体的业务单元、分部和流程。



Enterprise risk management is applied in strategy setting, in which management


considers risks relative to alternative strategies. For instance, one alternative may be


to acquire other companies in order to grow market share. Another may be to cut


sourcing costs in order to realize higher gross margin percentage. Each of these


strategic choices poses a number of risks. If management selects the first strategy, it


may have to expand into new and unfamiliar markets, competitors may be able to gain


share in the company’s existing markets, or the company might not have th


e


capabilities to effectively implement the strategy. With the second, risks include


having to use new technologies or suppliers, or form new alliances. Enterprise risk


management techniques are applied at this level to assist management in evaluating


and selecting the entity’s strategy and related objectives.



企业风险管理应用于战略制订之中,


此时管理当局考虑与备选战略相关的风< /p>


险。


举例来说,


一个选择可能是收购其他 公司以扩大市场份额。


另一个可能是削


减采购成本以实现更高的 毛利率。这些战略选择中的每一个都会带来许多风险。


如果管理当局选择第一个战略,< /p>


就可能必须向新的和不熟悉的市场拓展,


竞争者

< br>就可能会占取公司目前市场的份额,


或者公司可能没有能力去有效地实施这一战< /p>


略。


对于第二个而言,


风险包括必须利用 新的技术或供应商,


或者建立新的联盟。


企业风险管理技术被应 用在这个层次上,


以帮助管理当局评价和选择该主体的战


略和相 关的目标。



Applied Across the Enterprise



应用贯穿于企业



In applying enterprise risk management, an entity should consider its entire scope of


activities. Enterprise risk management considers activities at all levels of the


organization, from enterprise-level activities such as strategic planning and resource


allocation, to business unit activities such as marketing and human resources, to


business processes such as production and new customer credit review. Enterprise risk


management also applies to special projects and new initiatives that might not yet


have a designated place in the e


ntity’s hierarchy or organization chart.



在应用企业风险管理时,


主体应该考虑其全部活动。


企业风险管理考虑组织


的各个层级 的活动,


从诸如战略和资源配置等企业层次的活动,


到诸如市场 营销


和人力资源等业务单元的活动,


再到诸如生产和新客户信用 评价等经营流程。



业风险管理还应用于特殊项目和目前在主体 的层级和组织结构图中还没有一个


明确位置的新的活动。



Enterprise risk management requires an entity to take a


portfolio view


of risk. This


might involve each manager responsible for a business unit, function, process, or


other activity developing an assessment of risk for the activity. The assessment may


be quantitative or qualitative. With a composite view at each succeeding level of the


organization, senior management is positioned to make a determination whether the


entity’s overall risk portfolio is commensurate with its risk appetite.



企业风险管理要求主体对风险 采取组合的观念。


这可能要求负责一个业务单


元、


职能机构、


流程或其他活动的每一名管理人员对各自的活动形成一个风险评< /p>


估。


这种评估可能是定量的,


也可能是定 性的。


高层管理当局采用复合的观念看


待组织中的所有层级,以 便确定该主体的整体风险组合是否与它的风险容量相


称。



Management considers interrelated risks from an entity-level portfolio perspective.


Risks for individual units of the entity may be within the units’ risk tolerances, bu


t


taken together may exceed the risk appetite of the entity as a whole. Or, conversely,


potential events may represent an otherwise unacceptable risk in one business unit,


but with an offsetting effect in another. Interrelated risks need to be identified and


acted on so that the entirety o


f risk is consistent with the entity’s risk appetite.



管理当局 从主体层次组合的角度考虑相互关联的风险。


主体中单个单元的风


险可能在该单元的风险容限范围之内,


但是凑到一起可能会超出该主体作为一个


整体的风险容量。


或者刚好相反,


潜在事项在 一个业务单元中可能意味着不可接


受的风险,


但是在其他业务单 元中存在抵消效应。


相互关联的风险需要识别和发


挥作用,以便 使整体风险符合主体的风险容量。



Risk Appetite



风险容量



Risk appetite is the amount of risk, on a broad level, an entity is willing to accept in


pursuit of value. It reflects the entity’s risk management philosophy, and in tur


n


influences the entity’s culture and operating style. Many entities consider risk appetit


e


qualitatively, with such categories as high, moderate, or low, while others take a


quantitative approach, reflecting and balancing goals for growth, return, and risk. A


company with a higher risk appetite may be willing to allocate a large portion of its


capital to such high-risk areas as newly emerging markets. In contrast, a company


with a low risk appetite might limit its short-term risk of large losses of capital by


investing only in mature, stable markets.


风险容量是一个主体在追求价值的过程中所愿意承受的广泛意义的风 险的


数量。


它反映了主体的风险管理理念,

进而影响主体的文化和经营风格。


许多主


体采用诸如高、< /p>


适中或低之类的分类定性地考虑风险容量,


而其他主体则采用定< /p>


量的方法,


反映和平衡增长、


报酬和风险 目标。


具有较高风险容量的公司可能愿


意把它的大部分资本配置 到诸如新兴市场等高风险领域。


反过来,


具有低风险容


量的公司可能会仅仅投资于成熟的、


稳定的市场,


以便限制其短期的巨额资本损


失风险。



Risk appetite is directly related to an entity’s strategy. It is considered in strateg


y


setting, as different strategies expose an entity to different risks. Enterprise risk


management helps management select a strategy that aligns anticipated value creation


with the entity’s risk appetite.



风险容量 与一个主体的战略直接相关。


它在战略制订过程中予以考虑,


因 为


不同的战略会使主体面临不同的风险。


企业风险管理可以帮助 管理当局选择一个


将期望的价值创造与主体的风险容量相协调的战略。

< br>


Risk appetite guides resource allocation. Management allocates resources among


business units and initiatives with consideration of the entity’s risk appetite and th


e


unit’s plan for generating desired return on invested resources. Ma


nagement considers


its risk appetite as it aligns its organization, people, and processes, and designs


infrastructure necessary to effectively respond to and monitor risks.


风险容量指导资源配 置。


管理当局通过考虑主体的风险容量和业务单元为实


现投入资 源的期望报酬而制订的计划,


把资源配置到业务单元和活动之中。


管理


当局考虑容量,


使其与组织、


人 员和流程相适应,


并设计的基础结构以便有效地


应对和监控风险 。



Risk tolerances relate to the entity’s objectives. Risk tolerance is the acceptable leve


l


of variation relative to achievement of a specific objective, and often is best measured


in the same units as those used to measure the related objective.


风险容限与主体的 目标相关。


风险容限是相对于实现一项具体目标而言,



以接受的偏离程度,它通常最好采用那些与度量相关目标相同的单位进行度量。



In setting risk tolerance, management considers the relative importance of the related


objective and aligns risk tolerances with risk appetite. Operating within risk tolerances


helps ensure that the entity remains within its risk appetite and, in turn, that the entity


will achieve its objectives.


在设定风险容限的过程中,


管理当局 要考虑相关目标的相对重要性,


并使风


险容限与风险容量相协调 。


在风险容限范围内经营有助于确保该主体能保持在它


的风险容 量之内,进而确保该主体将会实现其目标。



Provides Reasonable Assurance


提供合理保证



Well-designed and operated enterprise risk management can provide management and


the board of directors reasonable assurance regarding achievement of an entity’


s


objectives. Reasonable assurance reflects the notion that uncertainty and risk relate to


the future, which no one can predict with precision. < /p>


设计和运行良好的企业风险管理能够为管理当局和董事会提供关于主体目

< br>标实现的合理保证。


合理保证意味着与未来相关的不确定性和风险,


因为没有人


能够准确地预知未来。



Reasonable assurance does not imply that enterprise risk management frequently will


fail. Many factors, individually and collectively, reinforce the concept of reasonable


assurance. The cumulative effect of risk responses that satisfy multiple objectives and


the multipurpose nature of internal controls reduce the risk that an entity may not


achieve its objectives. Furthermore, the normal everyday operating activities and


responsibilities of people functioning at various levels of an organization are directed


at achieving the entity’s objectives. Indeed, among a cross


-section of well- controlled


entities, it is likely that most will be apprised regularly of movement toward their


strategic and operations objectives, will achieve compliance objectives regularly, and


consistently will produce



period after period, year after year



reliable reports.


However, an uncontrollable event, a mistake, or an improper reporting incident can


occur. In other words, even effective enterprise risk management can experience a


failure. Reasonable assurance is not absolute assurance.


合理 保证并不意味着企业风险管理经常会失败。


许多因素独自或一直加强了

< br>合理保证的概念。


满足多重目标的风险应对的累积影响,


以及内部控制多重目的


的性质,


降低了主体可能不能实现其目标 的风险。


而且,


正常的日常经营活动和


组织中各个层级人员职责的发挥,


都是以实现主体的目标为目的的。

事实上,



一些控制良好主体的典型样本(


cross-section


)中,几乎绝大多数都会经常性

< br>地被告知朝着它们的战略和经营目标迈进,


正常地实现合规目标,


并且一贯地编


制——期复一期,年复一年——可靠的报告。担是,不可控的事项 、差错或者不


当的报告偶尔也会发生。换句话说,即使是有效的企业风险管理也会遭遇失 败。


合理保证并不是绝对保证。



Achievement of Objectives



目标的实现



Within the context of the established mission, management establishes strategic


objectives, selects strategy, and establishes other objectives cascading through the


enterprise and aligned with and linked to the strategy. Although many objectives are


specific to a particular entity, some are widely shared. For example, objectives


common to virtually all entities are achieving and maintaining a positive reputation


within the business and consumer communities, providing reliable reporting to


stakeholders, and operating in compliance with laws and regulations.


在既定使命的背景下,


管理当局制订战略目标,


选择战略,


并制订贯穿企业


之中的、

< br>与战略相协调和相关联的其他目标。


尽管许多目标是具体针对特定主体

< p>
的,但是,一些是广泛共通的。例如,在商务和消费者圈子里树立和保持正面的

声誉,


向利益相关者提供可靠的报告,


以及遵循法律和法规 开展经营,


是几乎所


有主体共同的目标。



This framework establishes four categories of entity objectives:


?


Strategic



relating to high-


level goals, aligned with and supporting the entity’


s


mission


?


Operations




relating to effective and efficient use of the entity’s resource


s


?


Reporting




relating to the reliability of the entity’s reportin


g


?


Compliance



relating


to the entity’s compliance with applicable laws an


d regulations



本构架将主体的目标分成四类:





战略——与高层次的目的相关,协调并支撑主体的目标;





经营——与利用主体资源的有效性效率相关;





报告——与主体报告的可靠性相关;





合规——与主体符合适用的法律和法规相关。



This categorization of entity objectives allows a focus on separate aspects of


enterprise risk management. These distinct but overlapping categories



a particular


objective can fall under more than one category



address different entity needs and


may be the direct responsibility of different executives. This categorization also


allows distinctions between what can be expected from each category of objectives.


对主体目标的这种分类使我们可以关注企业风险管理的不同侧 面。


这些各不


相同却又相互交叉的类别——一个特定的目标可以 归入多个类别,


反映了不同的


主体需要,


并且可能成为不同管理者的直接责任。


这个分类还有助于区分从每一

< br>类目标中能够期望的是什么。



Some entities use another category of objec


tives, “safeguarding of resources,”



sometimes referred to as “safeguarding of assets.” Viewed broadly, these deal wit


h


prevention of loss of an entity’s assets or resources, whether through theft, waste


,


inefficiency, or what turns out to be simply bad business decisions



such as selling


product at too low a price, failing to retain key employees or prevent patent


infringement, or incurring unforeseen liabilities. These are primarily operations


objectives, although certain aspects of safeguarding can fall under other categories.


Where legal or regulatory requirements apply, these become compliance issues. When


considered in conjunction with public reporting, a narrower definition of safeguarding


of assets often is used, dealing with prevention or timely detection of unauthorized


acquisition, use, or disposition of an entity’s assets that could have a material effec


t


on the financial statements.


一些主体采用另一类目标,“保护资源”(

< br>safeguarding


of


resources


),


有时也称为“保护资产”(


saf eguarding


of


assets

)。广义地看,它们是在防


止主体的资产或资源的损失,这些损失可能是由于盗窃、 浪费、低效率造成的,


也可能就是由于糟糕的经营决策所造成的——例如以过低的价格销 售产品,


未能


留住关键的员工或防止侵犯专利权,


或者发生未曾预见到的债务。


这些主要是经


营目标,


尽管保护的某些方面可以归入其他的类别。


如果适用于法律或监 管要求,


这些就会变成合规问题,


当与公开的报告联系起来考虑 时,


通常用的是保护资产


的一个狭义的定义,

< br>防止或及时侦查未经授权的购买、


使用或处置一个主体的资


产,该资产可能对财务报表有重大影响。



Enterprise risk management can be expected to provide reasonable assurance of


achieving objectives relating to the reliability of reporting, and compliance with laws


and regulations. Achievement of those categories of objectives is within the entity’


s


control and depends on how well the entity’s related


activities are performed.


企业 风险管理可望为实现与报告的可靠性、


符合法律和法规相关的目标提供

< br>合理保证。


这些类型的目标的实现处于主体的控制范围之内,

并且取决于主体的


相关活动完成的好坏。



However, achievement of strategic objectives, such as attaining a specified market


share, and operations objectives, such as successfully launching a new product line, is


not always within the entity’s control. Enterprise risk management cannot prevent ba


d


judgments or decisions, or external events that can cause a business to fail to achieve


operations goals. It does, however, enhance the likelihood that management will make


better decisions. For these objectives, enterprise risk management can provide


reasonable assurance that management, and the board in its oversight role, are made


aware, in a timely manner, of the extent to which the entity is moving toward


achievement of the objectives.

< br>但是,战略目标(例如取得预定的市场份额)与经营目标(例如成功地引入


一条新 的产品线)


的实现并不总是处在主体的控制范围之内。


企业风险 管理不能


防止糟糕的判断或决策,或可能导致一项经营业务不能达成经营目标的外部事< /p>


项。但是,它的确能够增大管理当局作出更好的决策的可能性。针对这些目标,

< p>
企业风险管理能够合理地保证管理当局和起监督作用的董事会及时地了解主体


朝着实现目标前进的程度。



Components of Enterprise Risk Management


企业风险管理的构成要素



Enterprise risk management consists of eight interrelated components. These are


derived from the way management runs a business and are integrated with the


management process. These components are:


企业风险管理包括八个相互关联的构成要素。


它们源 于管理当局经营企业的


方式,并与管理过程融合在一起,这些构成要素是:



?


Internal Environment



Management sets a philosophy regarding risk and


establishes a risk appetite. The internal environment sets the basis for how risk and


control are viewed and addressed by an entity’s people. The core of any busin


ess is its


people



their individual attributes, including integrity, ethical values, and


competence



and the environment in which they operate.




内部环境——管理当局确立关于风 险的理念,


并确定风险容量。


内部环境为主

体中的人们如何看待风险和着手控制确立了基础。


所有企业的核心都是人——他


们的个人品性,包括诚信、道德价值观和胜任能力——以及经营所处的环境。



?


Objective Setting



Objectives must exist before management can identify potential


events affecting their achievement. Enterprise risk management ensures that


management has in place a process to set objectives and that the chosen objectives


support and alig


n with the entity’s mission and are consistent with its risk appetite.




< p>
目标设定——必须先有目标,管理当局才能识别影响它们的实现的潜在事项。


企业风险管理确保管理当局采取恰当的程序去设定目标,


确保所选定的目标支持


和切合该主体的使命,并且与它的风险容量相一致。



?


Event Identification



Potential events that might have an impact on the entity must


be identified. Event identification involves identifying potential events from internal


or external sources affecting achievement of objectives. It includes distinguishing


between events that represent risks, those representing opportunities, and those that


m


ay be both. Opportunities are channeled back to management’


s strategy or


objective-setting processes.




事项识别——必须识别可能对主体 产生影响的潜在事项。


事项识别涉及到从影


响目标实现的内部或 外部原因中识别潜在的事项,


它包括区分代表风险的事项和


代表 机会的事项,


以及可能二者兼有的事项,


机会被反馈到管理当局 的战略或目


标制订过程中。



?


Risk Assessment



Identified risks are analyzed in order to form a basis for


determining how they should be managed. Risks are associated with objectives that


may be affected. Risks are assessed on both an inherent and a residual basis, with the


assessment considering both risk likelihood and impact.




风险评估——要对识别的风险进行 分析,


以便形成确定应该如何对它们进行管


理的依据。


风险与可能被影响的目标相关联。


既要对固有风险进行评估,

< p>
也要对


剩余风险进行评估,评估要考虑到风险的可能性和影响。

< p>


?


Risk Response



Personnel identify and evaluate possible responses to risks, which


include avoiding, accepting, reducing, and sharing risk. Management selects a set of


actions to align risks with the entity’s risk tolerances and risk appetite.




< p>
风险应对——员工识别和评价可能的风险应对,包括回避、承担、降低和分担


风险。管理当局选择一系列措施使风险与主体的风险容限和风险容量相协调。



?


Control Activities



Policies and procedures are established and executed to help


ensure the risk responses management selects are effectively carried out.




控制活动——制订和实施政策与程 序以帮助确保管理当局所选择的风险应对


得以有效实施。



?


Information and Communication



Relevant information is identified, captured, and


communicated in a form and timeframe that enable people to carry out their


responsibilities. Information is needed at all levels of an entity for identifying,


assessing, and responding to risk. Effective communication also occurs in a broader


sense, flowing down, across, and up the entity. Personnel receive clear


communications regarding their role and responsibilities.



< br>信息与沟通——相关的信息以确保员工履行其职责的方式和动机予以识别、



取和沟通。


主体的各个层级都需要借助信息来识别、


评估和应对风险。


有效沟通


的含义比较广泛,


包括信息在主体中的向下、


平行和向上流动。


员 工获得有关他


们的职能和责任的清晰的沟通。



?


Monitoring



The entirety of enterprise risk management is monitored, and


modifications made as necessary. In this way, it can react dynamically, changing as


conditions warrant. Monitoring is accomplished through ongoing management


activities, separate evaluations of enterprise risk management, or a combination of the


two.




监控——对企业风险管理进行全面监控,必要时加以修正。通过这种方式,它


能够动态地反应,


根据条件的要求而变化。


监控通过持续的管理 活动、


对企业风


险管理的个别评价或者两者相结合来完成。



Enterprise risk management is a dynamic process. For example, the assessment of


risks drives risk response and may influence control activities and highlight a need to


recon


sider information and communication needs or the entity’s monitoring activities.



Thus, enterprise risk management is not strictly a serial process, where one


component affects only the next. It is a multidirectional, iterative process in which


almost any component can and will influence another.


企业风险管理是一个动态的过程。


举例来说,


风险评估促动风险应对,


它 可


能会影响控制活动,并凸显出考虑信息与沟通的需要或主体的监控活动的必要


性。


因此,


企业风险管理并不只是一个构成要素 仅仅影响接下来的那一个的顺次


的过程。


它是一个多方向的、< /p>


反复的过程,


在这个过程中几乎每一个构成要素都


能够并且将会影响另一个要素。



No two entities will, or should, apply enterprise risk management in the same way.


Companies and their enterprise risk management capabilities and needs differ


dramatically by industry and size, and by management philosophy and culture. Thus,


while all entities should have each of the components in place and operating


effectively, one company’s application of enterprise risk management –


including the


tools and techniques employed and the assignment of roles and responsibilities



often


will look very different from another’s.



任何两个主体都不可能,


也不应该以同样的方式应用企业风险管理。


公司和


它 们的企业风险管理能力和需求由于行业和规模,


以及管理理念和文化的不同而

< p>
大相径庭。


因此,


尽管所有的主体都应该具备每一 个构成要素并有效运行,


公司


对企业风险管理的应用——包括采 用的工具和以及职能与责任的划分——通常


会各不相同。



Relationship


of


Objectives


and


Components


目标与构成要素之间


的关系



There is a direct relationship between objectives, which are what an entity strives to


achieve, and the enterprise risk management components, which represent what is


needed to achieve them. The relationship is depicted in a three-dimensional matrix, in


the shape of a cube, shown in Exhibit 1.1.


Exhibit 1.1


? The four objectives categories –


strategic, operations, reporting, and compliance




are represented by the vertical columns


? The eight components are represented by


horizontal rows


? The entity and its units are depicted by the third dimension of the


cube



目标是指 一个主体略图实现什么,


企业风险管理的构成要素则意味着需要什


么来实现它们,


二者之间有着直接的关系。


这种关系通过一个 三维矩阵以立方体


的形状体现。如专栏


1



1


所示。





四种类型的目标——战略、经营、 报告和合规——用垂直方向的列来表示;





八个构成要素用水平方向的行来表示;





主体和单元用立方体的第三个维度表示。



Each component row “cuts across” and applies to all four objectives categories. Fo


r


example, financial and non-financial data generated from internal and external


sources, which is part of the information and communication component, is needed to


set strategy, effectively manage business operations, report effectively, and determine


that the entity is complying with applicable laws.


每个表示构成要素的行“交叉切分”并 适用于所有的四类目标。例如,来自


内部和外部渠道的财务和非财务数据是信息与沟通这 个构成要素的一部分,


制订


战略、


有效 地管理经营业务、


有效地报告以及确定主体符合适用的法律都需要这

些数据。



Similarly, looking at the objectives categories, all eight components are relevant to


each. Taking one category, effectiveness and efficiency of operations, for example, all


eight components are applicable and important to its achievement.


同样地,


来看看不同类型的目标,


所有的


八个构成要素都和它们中的每一类有关联。



其中的一类——经营的有效性和效率为例,



有的八个要素对于它的实现不仅都适用,


而且


都很重要。



Enterprise risk management is relevant to an entire enterprise or to any of its


individual units. This relationship is depicted by the third dimension, which represents


subsidiaries, divisions, and other business units. Accordingly, one could focus on any


one of the matrix’s cells. For instance, one could consider the top right back cell


,


representing the internal environment as it relates to compliance objectives of a


particular subsidiary.


企业风险管 理与整个或者它的任何单个的单元相关。


这种关系通过第三个维


度来体现,它表示子公司、分部和其他业务单元。这样,我们可以着眼于这个矩


阵中的任 何一个区间。


例如,


我们可以顶部右侧后边的那个区间,


它代表一个特


定的子公司与合规目标有关的内部环境。



It should be recognized that


the four columns represent categories of an entity’


s


objectives, not parts or units of the entity. Accordingly, when considering the


category of objectives related to reporting, for example, knowledge of a wide array of


information about the entity’s opera


tions is needed. But in that case, focus is on the


right-middle column of the model



the reporting objectives



rather than the


operations objectives category.


应该认识到四个栏代表的是一个主体目标的类型,


而不是这个主体的某个部


分或单元的目标。因此,举例来说,当考虑与报告有关的目标类型时,就需要了


解关于主体经营的广泛的信息。


但是在这种情况,


应 该关注的目标类型是这个模


型的中部右侧的栏——报告目标,而不是经营目标。



Effectiveness


有效性



While enterprise risk management is a process, its effectiveness is a state or condition


at a point in time. Determining whether enterprise risk management is “effective” is


a


judgment resulting from an assessment of whether the eight components are present


and functioning effectively. Thus, the components are also criteria for effective


enterprise risk management. For the components to be present and functioning


properly there can be no material weaknesses, and risk needs to have been brought


within the entity’s risk appetite.



尽管企业风险管理是一个过程,


它的有效性却是在某个时点上的一种状态或


情况。确定企业风险管理是否 “有效”,是在对八个构成要素是否存在和有效运


行的评估的基础之上所作出的判断。< /p>


因此,


构成要素同时也是有效的企业风险管


理的判断标准。如果这些构成要素存在且正常运行,那么就可能没有重大缺陷,


而风险 可能已经被控制在主体的风险容量以内。



When enterprise risk management is determined to be effective in each of the four


categories of objectives, respectively, the board of directors and management have


reasonable assurance that:


? They understand the extent to which the entity’s strategic objectives are bein


g


achieved


? They understand the extent to which the entity’s operations objectives are


being achieved


? The entity’s reporting is reliabl


e


? Applicable laws and regulations


are being complied with



如果确定企业风险管理在所有四类目标上都是有效的,


那么就意味着董事会和管


理当局对下列方面的合理保证:





他们了解主体实现其战略目标的程度;





他们了解主体实现其经营目标的程度;





主体的报告是可靠的;





符合适用的法律和法规。



While in order for enterprise risk management to be deemed effective all eight


components must be present and functioning properly



applying the principles


described in the following chapters



some trade-offs may exist between components.


Because enterprise risk management techniques can serve a variety of purposes,


techniques applied relative to one component might serve the purpose of techniques


normally present in another. Additionally, risk responses can differ in the degree to


which they address a particular risk, so that complementary risk responses and


controls, each with limited effect, together may be satisfactory.


尽管为了使企业风险管理被判定有效,


所有的八个构成都必须存在和正常 运


行——运用在接下来的各章讲述的原则,


但是在构成要素之间 可能会存在着某些


权衡。


因为企业风险管理技术可以服务于许多 目的,


所运用的与一个构成要素相


关的技术,

< br>或许能服务于通常代表另一个构成要素的技术的目的。


此外,

针对特


定的风险而言,


风险应对的程度可能有所不同,


所以具有互补性的风险应对和控


制,尽管各自的效果都很有限,但是 结合起来可能是令人满意的。



The concepts discussed here apply to all entities, regardless of size. While some small


and mid-size entities may implement component factors differently than large ones,


they still can have effective enterprise risk management. The methodology for each


component is likely to be less formal and less structured in smaller entities than in


larger ones, but the basic concepts should be present in every entity.


这里所讨论的概念适用于所有的主体,


无论其 规模如何。


尽管一些中小规模


的主体在实施这些构成要素时可能 与大型主体有所不同,


但是它们仍然可能拥有


有效的企业风险管 理。


比起较大的主体而言,


在较小的主体中,

< br>各个构成要素的


方法可能不太正式和不太健全,但是在每一个主体中这些基本的概 念都应该存


在。



Enterprise risk management usually is considered in the context of an enterprise as a


whole, which involves considering its application in significant business units. There


may, however, be circumstances where the effectiveness of enterprise risk


management is to be evaluated separately for a particular business unit. In such


circumstance, in order to conclude that enterprise risk management for the unit is


effective all eight components must be present and functioning effectively in the unit.


Thus, for example, because having a board of directors with specified attributes is part


of the internal environment, enterprise risk management for a particular business unit


may be judged effective only when the unit has in place an appropriately functioning


board of directors or similar body (or the entity-level board of directors applies


requisite oversight directly to the business unit). Similarly, because the risk response


component describes taking a portfolio view of risk, for enterprise risk management


to be judged effective there must be a portfolio view of risk for that business unit.


一般把企业当作一个整体来考虑企业风险管理,


其中包括考虑它在重要的业


务单元中的应用。


但是,


也会有单独针对一个特定的业务单元去评价企业风险管


理 的有效性的情况,


在这种情况下,


为了得出这个单元的企业风险 管理有效的结


论,


所有的八个构成要素在这个单元中必须存在且 有效运行。


举例来说,


由于有


一个具有 规定特质的董事会是内部环境的一部分,


某个特定业务单元的企业风险

< br>管理,


只有当该单元拥有一个恰当运行的董事会或类似机构


(或者主体层次的董


事会对该业务单元进行必要的监督)时,才能被判定为有效。同样 地,由于对风


险应对这个构成要素的描述采取了风险组合观,


要 想使企业风险管理被判定为有


效,该业务单元也必须采取风险组合观。

< br>


Encompasses Internal Control


涵盖内部控制



Internal control is an integral part of enterprise risk management. This enterprise risk


management framework encompasses internal control, forming a more robust


conceptualization and tool for management. Internal control is defined and described


in


Internal Control



Integrated Framework


. Because


Internal Control



Integrated


Framework


is the basis for existing rules, regulations, and laws, and has stood the test


of time, that document remains in place as the definition of and framework for


internal control. While only portions of the text of


Internal Control



Integrated


Framework


are reproduced in this framework, the entirety of


Internal Control




Integrated Framework


is incorporated by reference into this framework


.


Appendix C


describes the relationship between enterprise risk management and internal control.


内部控制是企业风险管理不可分割的一 部分。


这份企业风险管理框架涵盖了


内部控制,


从而构建一个更强有力的概念和管理工具。


内部控制是在


《内部控制


——整合框架》中加以定义和讲述的。因为《内部控制——整合框架》是现 行规


则、


监管和法律的基础,


而且经受 了时间的检验,


因此那份文件中对内部控制的


定义和框架依然有 效。


尽管


《内部控制——整合框架》


的 正文中只有一部分被本


框架所引用,


但是本框架通过参考的方式 把整个


《内部控制——整合框架》


融合


了进来。附录


C


讲述了企业风险管理与内部控制之间的关系。



Enterprise Risk Management and the Management Process


企业风险管理与管理过程



Because enterprise risk management is part of the management process, the enterprise


risk management framework components are discussed in the context of what


management does in running a business or other entity. But not everything


management does is a part of enterprise risk management. Many judgments applied in


management’s decision making a


nd related management actions, while part of the


management process, are not part of enterprise risk management. For example: < /p>


因为企业风险管理是管理过程的一部分,


所以企业风险管理框架的 构成要素


是在管理当局如何经营企业或其他主体的背景下加以讨论的。

< br>但是并不是管理当


局所做的每一件事情都是企业风险管理的一部分。


管理当局在决策和相关的管理


活动中所运用的许多判断,

尽管是管理过程的一部分,


但是并不是企业风险管理


的一部 分。例如:



? Ensuring there is an appropriate process for objective setting is a critical componen


t


of enterprise risk management, but the particular objectives selected by management


are not part of enterprise risk management.


? Responding to risks,


based on an appropriate assessment of the risks, is a part of


enterprise risk management, but the specific risk responses selected and the associated


allocation of entity resources are not.


? Establishing and executing control activities to help ensure th


e risk responses


management selects are effectively carried out is a part of enterprise risk management,


but the particular control activities chosen are not.




确保有一个恰当的目标设定过程是企业风险管理的一个重要的构成要素,


但是


管理当局所选定的选定目标并不是企业风险管理的一部分。





根据对风险的恰当评估 去应对风险是企业风险管理的一部分,


但是所选定的具


体风险应 对和主体资源的相应配置却不是。





确定的执行控制活动以帮助确保管理当局选择的应对得以有效实施是企业风


险管理的一部分,但是所选定的特定的控制活动却不是。



In general, enterprise risk management involves those elements of the management


process that enable management to make informed risk-based decisions, but the


particular decisions selected from an array of appropriate choices do not determine


whether enterprise risk management is effective. However, while the specific


objectives, risk responses, and control activities selected are a matter of management


judgment, the choices must result in reducing risk to an acceptable level, as


determined by risk appetite and reasonable assurance regarding achievement of entity


objectives.


总之,


企业风险管理包括管理过程中那些保证管理当局作出知情的风险决策



informed risk-based decisions


)的 要素,但是从一系列合适的选项中选定


的特定决策并不能决定企业风险管理是否有效。< /p>


管理选定的具体目标、


风险应对


和控制活 动与管理当局的判断有关,


但是这些选择必须最终把风险降低到一个可

< br>以接受的水平——这个水平取决于风险容量,以及有关实现主体目标的合理保


证。



2


内部环境



2. INTERNAL ENVIRONMENT


Chapter Summary: The internal environment encompasses the tone of an organization,


influencing the risk consciousness of its people, and is the basis for all other


components of enterprise risk management, providing discipline and structure.


Internal environment factors include an entity’s risk management philosophy; its ris


k


appetite; oversight by the board of directors; the integrity, ethical values, and


competence of the entity’s people; and the way management assigns authority an


d


responsibility, and organizes and develops its people.


本章摘要 :


内部环境包含组织的基调,


它影响组织中人员的风险意识,< /p>


是企


业风险管理所有其他构成要素的基础,


为其他要素提供约束和结构。


环境因素包


括主体的风险管理理 念、它的风险容量、董事会的监督、主体中人员的诚信、首


先价值胜任能力,以及管理当 局分配权力和职责、组织和开发其员工的方式。



The internal environment is the basis for all other components of enterprise risk


management, providing discipline and structure. It influences how strategies and


objectives are established, business activities are structured, and risks are identified,


assessed, and acted upon. And it influences the design and functioning of control



activities, information and communication systems, and monitoring activities.


内部环境是企业风险管理所有其他构 成要素的基础,


为其他要素提供约束和


结构。

< br>它影响着战略和目标如何制订、


经营活动如何组织以及如何识别、


评估风


险并采取行动。


它还影响着控制活动、


信息与沟通体系和监控措施的设计与运行。



The internal environment is influenced by an entity’s history and culture. It comprise


s


many elements, including the entity’s ethical values, competence and development o


f


personnel, management’s philosophy for mana


ging risk, and how it assigns authority


and responsibility. A board of directors is a critical part of the internal environment


and significantly influences other internal environment elements.


内部环境受到主体的历史和文化的影响。


它包含许多要素,


包括主体的道德


价值观、


员工的胜任能力和开发 、


管理当局管理风险的理念以及如何分配权力和


职责。


董事会是内部环境的一个关键部分,


它对其他的内部环境要素有重大的影


响。



Although all elements are important, the extent to which each is addressed will vary


with the entity. For example, the chief executive of a company with a small workforce


and centralized operations might not establish formal lines of responsibility and


detailed operating policies. Nevertheless, the company could have an internal


environment that provides an appropriate foundation for enterprise risk management.


尽管所有要素都很重要,


但是对每个 要素的强调程度会因主体而异。


举例来


说,

一家员工较少、


专注化经营的公司的首席执行官可能就不会制订正式的职责


划分和具体的经营政策。


但是,


这家公司也会有 为企业风险管理提供合适基础的


内部环境。



Risk Management Philosophy


风险管理理念



An entity’s risk management philosophy is the set of shared beliefs and attitude


s


characterizing how the entity considers risk in everything it does, from strategy


development and implementation to its day-to-day activities. Its risk management


philosophy reflects the entity’s values, influencing its culture and operating style, an


d


affects how enterprise risk management components are applied, including how risks


are identified, the kinds of risks accepted, and how they are managed.


一个主体的风险管理理念是一整套共同的信念和态度,


它决定着 该主体在做


任何事情——从战略制订和执行到日常和活动——时如何考虑风险。


风险管理理


念反映了主体的价值观,


影响它的文 化和经营风格,


承担哪些风险,


以及如何管

理这些风险。



A company that has been successful accepting significant risks is likely to have a


different outlook on enterprise risk management than one that has faced harsh


economic or regulatory consequences as a result of venturing into dangerous territory.


While some entities may work to achieve effective enterprise risk management to


satisfy requirements of an external stakeholder, such as a parent company or regulator,


more often it is because management recognizes that effective risk management helps


the entity create and preserve value.


成功地承担了重大风险的公司对企业风险管理的看法 ,


似乎不同于由于在危


险的地区创业而面临过严酷的经济或管制 后果的公司。


尽管有些主体会为了满足


外部利益相关者——例如 母公司或监管者的需要,


而努力实现有效的企业风险管


理,


但是更常见的是因为管理当局认识到有效的风险管理有助于主体创造和保持

< br>价值。



When the risk management philosophy is well developed, understood, and embraced


by its personnel, the entity is positioned to effectively recognize and manage risk.


Otherwise, there can be unacceptably uneven application of enterprise risk


management across business units, functions, or departments. But even when an


entity’s philosophy is well developed, there nonetheless may be cultural difference


s


among its units, resulting in variation in enterprise risk management application.


Managers of some units may be prepared to take more risk, while others are more


conservative. For example, an aggressive selling function may focus its attention on


making a sale, without careful attention to regulatory compliance matters, while the


contracting unit’s personnel focus significant attention on ensuring compliance wit


h


all relevant internal and external policies and regulations. Separately, these different


subcultures could adversely affect the entity. But by working well together the units


can appropriately reflect the entity’s risk management philosophy.



当风险管理理念被很好地确立和理解 、


并且为员工所信奉时,


主体就能有效


地识别和管理风险。


否则,


企业风险管理在各个业务单元、


职能机构或部门中的


应用就可能会出现不可接受的不平衡状态。


但是即使一个主体的理念被很好地确


立,


在 它的各个单元之间仍然会存在文化上的差别,


从而导致风险管理应用方面


的差异。


一些单元的管理者可能准备承担更大的风险,


而其他的则更为保守。



如,


一个有闯 劲的销售职能机构可能会集中关注实现销售,


而没有仔细注意对法


规的遵循问题,


而缔约单元的人员主要集中关注确保符合所有的相关内部和外部


政策与法规。


孤立地看,


这些不同的次级文化 都能对主体产生负面影响。


但是通


过很好的合作,这些单元能够 恰当地反映主体的风险管理理念。



The enterprise’s risk management philosophy is reflected in virtually everyt


hing


management does in running the entity. It is captured in policy statements, oral and


written communications, and decision making. Whether management emphasizes


written policies, standards of behavior, performance indicators, and exception reports,


or operates more informally largely through face-to-face contact with key managers,


of critical importance is that management reinforces the philosophy not only with


words but also with everyday actions.


企业的风险管理理念实质上反映在管理当局在经营该主体的过程中所 做的


每一件事情上。


它可以从政策表述、


口头和书面的沟通以及决策中反映出来。



论管理当局是强调 书面的政策、


行为准则、


业绩指标和例外报告,


还是更为非正


式地大量通过与关键的管理者面对面的接触来进行运营,


至关重要的是管理当局


不仅要通过口头、而且还要通过日常的行动来强化 这种理念。



Risk Appetite


风险容量



Risk appetite is the amount of risk, on a broad level, an entity is willing to accept in


pursuit of value. It reflects the ent


erprise’s risk management philosophy, and in tur


n


influences the entity’s culture and operating style.



风险容量是一个主体在追 求价值的过程中所愿意承担的广泛意义上风险的


数量。它反映了企业的风险管理理念,进 而影响了主体的文化和经营风格。



Risk appetite is considered in strategy setting, where the desired return from a strategy


should be aligned with the entity’s risk appetite. Different strategies will expose th


e


entity to different levels of risk, and enterprise risk management, applied in strategy


setting, helps management select a strategy consistent with the entity’s risk


appetite.


风险容量 在战略制订的过程中加以考虑,


来自一项战略的期望报酬应该与主


体的风险容量相协调。


不同的战略会使主体面临不同程度的风险,

应用于战略制


订过程的企业风险管理帮助管理当局选择一个与主体的风险容量相一致 的战略。



Entities consider risk appetite qualitatively, with such categories as high, moderate, or


low, or take a quantitative approach, reflecting and balancing goals for growth and


return with risk.


主体运用类似高、


适中或低等类别,


从 质的角度考虑风险容量,


或者运用数


量化的方法,来反映和平衡 增长、报酬和风险方面的目标。



Board of Directors


董事会



An entity’s board of directors is a critical part of the internal environment an


d


significantly influences its elements.


The board’s independence from management


,


experience and stature of its members, extent of its involvement and scrutiny of


activities, and appropriateness of its actions all play a role. Other factors include the


degree to which difficult questions are raised and pursued with management regarding


strategy, plans, and performance, and interaction the board or audit committee has


with internal and external auditors.


一个主体的董事会是内部环境的关键 部分,


它对其要素有着重大影响。


董事


会对于管理当局的独立性、


其成员的经验和才干、


对活动参与和 审察的程度,



及其行为的适当性都起着重要的作用。


其他因素包括提出有关战略、


计划和业绩


方面的 疑难问题和与管理当局进行商讨的程度,


以及董事会或审计委员会与内部


和外部审计师的交流。



An active and involved board of directors, board of trustees, or comparable body


should possess an appropriate degree of management, technical, and other expertise,


coupled with the mind- set necessary to perform its oversight responsibilities. This is


critical to an effective enterprise risk management environment. And, because the


board must be prepared to question and scrutinize management’s activities, presen


t


alternative views, and act in the face of wrongdoing, the board must include outside


directors.


一个积极的和高度参与型的董事会、托管委员会(


board of trustees


)或


类似的机构,

应该具有适当程度的管理、


技术和其他专长,


以及履行监督 职责所


需要的思维方式。


这对于一个有效的企业风险管理环境至 关重要。


而且,


由于董


事会必须准备仔 细审查管理当局的活动,


提出不同的观点,


并针对不当行为采取


行动,因此董事会必须包含外部董事。



Members of top management may be effective board members, bringing their deep


knowledge of the company. But there must be a sufficient number of independent


outside directors not only to provide sound advice, counsel, and direction, but also to


serve as a necessary check and balance on management. For the internal environment


to be effective, the board must have at least a majority of independent outside


directors.


高层管理当局的成员可能带来他们对公 司的深入了解,


从而成为有效的董事


会成员。

< br>但是必须有足够数量的独立外部董事,


他们不但要提供合理的建议、



询和指导,而且还要对管理当局形成必要的牵制和制衡。要想使内部环境有 效,


董事会中的独立外部董事必须至少占多数。



Effective boards of directors ensure that management maintains effective risk


management. Although an enterprise historically might have not suffered losses and


have no obvious significant risk exposure, the board does not succumb to the mythical


notion that eve


nts with seriously adverse consequences “couldn’t happen here.” I


t


recognizes that while a company may have a sound strategy, competent employees,


sound business processes, and reliable technology, it, like every entity, is vulnerable


to risk, and an effectively functioning risk management process is needed.


有效的董事会能确保管理当局保持有效的风险管理。

< br>尽管一家企业在过去可


能没有遭受损失、


没有暴露出明显 的重大风险,


董事会也不能天真地认定带有严


重负面后果的事项 “在这里不会发生”。应该认识到,尽管一家公司可能有合理


的战略、

< br>胜任的员工、


合理的经营流程和可靠的技术,


但是它和所 有的主体一样,


对于风险而言都很脆弱,因此也需要有效运行的风险管理。



Integrity and Ethical Values


诚信与道德价值观



An entity’s strategy and objectives and the way they are implemented are based o


n


preferences, value judgments, and management styles. Management’s integrity an


d


commitment to ethical values influence these preferences and judgments, which are


translate


d into standards of behavior. Because an entity’s good reputation is s


o


valuable, the standards of behavior must go beyond mere compliance with law.


Managers of well- run enterprises increasingly have accepted the view that ethics pays


and ethical behavior is good business.


主体的战略和目标以及它们 得以推行的方式建立在偏好、


价值判断和管理风


格的基础之上。


管理当局的诚信和对道德价值观的要求影响这些转化为行为准则


的偏好和判断。


因为一个主体的良好声誉是如此有价值,


所以行 为的准则就仅仅


只是遵循法律。


经营良好的企业的管理者越来越 接受这样的观点,


那就是道德是


值得的,道德行为就是良好的经 营。



Management integrity is a prerequisite for ethical behavior in all aspects of an en


tity’


s


activities. The effectiveness of enterprise risk management cannot rise above the


integrity and ethical values of the people who create, administer, and monitor entity


activities. Integrity and ethical values are essential elements of an entity’s in


ternal


environment, affecting the design, administration, and monitoring of other enterprise


risk management components.


管理当局的诚信是一个主体活动的所 有方面的道德行为的先决条件。


企业风


险管理的有效性不可能脱 离那些创造、


管理和监督主体活动的人的诚信和道德价


值观。< /p>


诚信和道德价值观是一个主体内部环境的关键要素,


它影响着企业 风险管


理其他构成要素的设计、管理和监控。



Establishing ethical values often is difficult because of the need to consider the


concerns of several parties. Management values must balance the concerns of the


enterprise, employees, suppliers, customers, competitors, and the public. Balancing


these concerns can be complex and frustrating because interests are often at odds. For


example, providing an essential product (petroleum, lumber, or food) may cause


environmental concerns.


树立道德 价值观通常很困难,


因为需要考虑多个方面的利益。


管理当局的 价


值观必须平衡企业、员工、供应商、客户、竞争者和公众的利益。平衡这些利益


可能是复杂而令人沮丧的,


因为利益通常是互相矛盾的。


举例来说,


提供一种必


需的产品(石油、木材或食品 )可能会导致环境方面的关切。



Ethical behavior and management integrity are by-products of the corporate culture,


which encompasses ethical and behavioral standards and how they are communicated


and reinforced. Official policies specify what the board and management want to


happen. Corporate culture determines what actually happens, and which rules are


obeyed, bent, or ignored. Top management



starting with the CEO



plays a key role


in determining the corporate culture. As the dominant personality in an entity, the


CEO often sets the ethical tone.


道德行为和管理当局的诚信是公司文化的副产品,


公司文化包含道德和行为< /p>


准则以及它们的沟通和强化方式。


正式的政策指明了董事会和管理 当局希望发生


的情况。


公司文化决定着实际发生的情况,


以及哪些规则被遵循、


扭曲或忽视了。


高层管 理当局——从


CEO


开始——在确定公司文化方面起着关键作 用。


作为主体


中的居于支配地位的人员,


CEO


往往确定了道德基调。



Certain organizational factors also can influence the likelihood of fraudulent and


questionable financial reporting practices. Those same factors are likely to influence


ethical behavior as well. Individuals may engage in dishonest, illegal, or unethical


acts simply because the entity gives them strong incentives or temptations to do so.


Undue emphasis on results, particularly in the short term, can foster an inappropriate


internal environment. Focusing solely on short-term results can hurt even in the short


term. Concentration on the bottom line



sales or profit at any cost



often evokes


unsought actions and reactions. High-pressure sales tactics, ruthlessness in


negotiations, or implicit offers of kickbacks, for instance, may evoke reactions that


can have immediate (as well as lasting) effects.


特定的组织因素也会 影响出现欺诈性和可疑的财务报告行为的可能性。


这些


因素可能 还会影响道德行为。


个人可能会因为主体给了他们这么做的强烈动机或

< br>诱惑,而参与不诚实的、非法的或不道德的行为。过分地强调结果,尤其是短期


结 果,


可能会造成一个不恰当的内部环境。


仅仅关注短期结果即使 在短期可能有


危害。


专注于底线——不顾成本的销售收入或利润 ——通常会引发不希望看到的


行动和反应。


例如,


高压销售策略、


谈判的残酷或者对的暗示可能会引发具有即

< br>期(以及持久)影响的反应。



Other incentives for engaging in fraudulent or questionable reporting practices and, by


extension, other forms of unethical behavior may include rewards highly dependent


on reported financial and non-financial information, particularly for short-term


results.


参与欺诈性和可疑的财务报告行为以及其他 形式的不道德行为的其他动机


可能包括高度依赖于所报告的财务或非财务信息——尤其是 短期结果——的报


酬。



Removing or reducing inappropriate incentives and temptations goes a long way


toward eliminating undesirable behavior. As suggested, this can be achieved by


following sound and profitable business practices. For example, performance


incentives



accompanied by appropriate controls



can be a useful management


technique as long as the performance targets are realistic. Setting realistic targets is a


sound motivational practice, reducing counterproductive stress as well as the


incentive for fraudulent reporting. Similarly, a well controlled reporting system can


serve as a safeguard against temptation to misstate performance.


从消除或减少不恰当的动机和诱 惑到消除不当行为之间要走一段很长的路。


就像所建议的那样,


它可以通过从事合理而又有利可图的经营活动来实现。


例如,


只 要业绩目标切合实际,


业绩激励——配以适当的控制——就能成为一个有用的

< p>
管理技术。


设定切合实际的目标是一项正确的激励措施,

< br>它能降低产生相反作用


的压力,


以及欺诈性报告的动机。


同样地,


一个控制良好的报告体系能够起到防

< br>止错报业绩诱惑的作用。



Another cause of questionable practices is ignorance. Ethical values must be not only


communicated but also accompanied by explicit guidance regarding what is right and


wrong. Formal codes of corporate conduct are important to and the foundation of an


effective ethics program. Codes address a variety of behavioral issues, such as


integrity and ethics, conflicts of interest, illegal or otherwise improper payments, and


anticompetitive arrangements. Upward communications channels where employees


feel comfortable bringing relevant information also are important.


可疑行为的另一 个原因是忽视。


道德价值观不仅必须沟通,


而且必须辅以关


于是非对错的明确指南。


正式的公司行为守则对有效的道德项目十分 重要,


是它


的基础。守则致力于一系列的行为问题,例如诚信与 道德、利益冲突、不合法或


不恰当的支付以及反竞争的(


ant icompetitive


)协议等。向上沟通的渠道也很


重要 ,它带来相关信息并使员工感到舒服。



Existence of a written code of conduct, documentation that employees received and


understand it, and an appropriate communications channel by themselves do not


ensure the code is being followed. Also important to compliance are resulting


penalties to employees who violate the code, mechanisms that encourage employee


reporting of suspected violations, and disciplinary actions against employees who


knowingly fail to report violations. But compliance with ethical standards, whether or


not embodied in a written code, is equally if not more effectively ensured by top


management’s actions and the examples they set. Employees are likely to develop th


e


same attitudes about right and wrong



and about risks and controls



as those shown


by top management. Messages sent by management’s actions quickly becom


e


embodied in the corporate culture. And, knowledge that the CEO has “done the righ


t


thing” ethically when faced with a tough business decision, sends a pow


erful message


throughout the entity.


仅仅有书面 的行为守则、


员工接受和理解的文件和适当的沟通渠道,


还不能


确保守则被遵守。


对违反守则的员工所给予的处罚,

< p>
鼓励员工报告所怀疑的违反


行为的机制,


以及针对 知情而不报告违反行为的员工的惩戒措施,


对于遵守守则


而言也 很重要。


但是如果不能通过高层管理当局的行为和他们所作的表率提供更


有效的保证的话,


无论道德准则是否包含在书面的守则之中,

< br>对道德准则的遵守


都没有什么区别。


对于是非对错——以 及对于风险与控制,


员工可能会形成与高


层管理当局所出来的一 样的态度。


管理当局的行为所传达的信息很快就会被包含


到公司 文化之中,


而且,


有关有


CEO


在面临一个艰难的经营决策时从道德的角度


讲“做了正确的事情”的 认识,能够在整个主体中传达一个强有力的信息。



Commitment to Competence


对胜任能力的要求



Competence reflects the knowledge and skills needed to perform assigned tasks.


Management decides how well these tasks need to be accomplished, weighing the


entity’s strategy and objectives against plans for their implementation an


d


achievement. A trade-off often exists between competence and cost



it is not


necessary, for instance, to hire an electrical engineer to change a light bulb.


胜任能力反映实现规定的任务所需要的知识和技能。


管理当局通过在主体的< /p>


战略和目标与它们的执行和实现计划之间进行权衡,


来决定这些任 务应该完成到


什么程度。


通常会存在能力与成本之间的权衡,< /p>


比如说,


没有必要去雇用一个电


气工程师 来更换灯泡。



Management specifies the competency levels for particular jobs and translates those


levels into requisite knowledge and skills. The necessary knowledge and skills in turn


may depend on individuals’ intelligence, training, and experience. Factors considere


d


in developing knowledge and skill levels include the nature and degree of judgment to


be applied to a specific job. Often a trade-off can be made between the extent of


supervision and the requisite competence level of the individual.


管理当 局明确特定岗位的胜任能力水平,


并把这些水平转换成所需的知识和

技能。


而这些必要的知识和技能可能又取决于个人的智力、


培训和经验。


在开发


知识和技能水平的过程中所考虑的因素包括 一个具体岗位所运用判断的性质和


程度。通常会在监督的范围和所需的胜任能力水平之间 作出权衡。



Organizational Structure


组织结构



An entity’s organizational structure provides the framework to plan, execute, control


,


and monitor its activities. A relevant organizational structure includes defining key


areas of authority and responsibility and establishing appropriate lines of reporting.


For example, an internal audit function should be structured in a manner that achieves


organizational objectivity and permits unrestricted access to top management and the


audit committee of the board, and the chief audit executive should report to a level


within the organization that allows the internal audit activity to fulfill its


responsibilities.


一个主体的组织结构提 供了计划、


执行、


控制和监督其活动的框架。

< br>相关的


组织结构包括确定权力与责任的关键界区,


以及确 立恰当的报告途径。


举例来说,


内部审计职能机构的结构设计应 该致力于实现组织的目标,


并且允许不受限制地


与高层管理当局 和董事会的审计委员会接触,


而且首席审计官应当向组织中能保


证内部审计活动实现其职责的层级报告工作。



An entity develops an organizational structure suited to its needs. Some are


centralized, others decentralized. Some have direct reporting relationships, while


others are more of a matrix organization. Some entities are organized by industry or


product line, by geographical location or by a particular distribution or marketing


network. Other entities, including many state and local governmental units and


not-for-profit institutions, are organized by function.

主体建立适合其需要的组织结构。


有的是集权型的,


有的是 分权型的。


有的


有着直接报告关系,


而 其他的则更接近于矩阵型组织。


一些主体按照行业或产品


线、按 照地理位置或者按照特定的本着或营销网络来进行组织。而其他的主体,


包括很多州和地 方政府单位以及非营利机构,则按照职能进行组织。



The appropriateness of an entity’s organizational structure depends, in part, on its siz


e


and the nature of its activities. A highly structured organization with formal reporting


lines and responsibilities may be appropriate for a large entity that has numerous


operating divisions, including foreign operations. However, such a structure could


impede the necessary flow of information in a small company. Whatever the structure,


an entity should be organized to enable effective enterprise risk management and to


carry out its activities so as to achieve its objectives.


一个主体的组织结构的适当



取决于它 的规模的所从事活动的性质,有着正


式的报告途径和职责的高度结构化的组织,


可能适合于很多经营分部、


包括外国


业务的大型 主体。


然而,


在一家小公司中,


这种结 构可能会阻碍必要的信息流动。


不管采取什么样的结构,


主体的 组织方式都应该确保有效的企业风险管理,


并采


取行动以便实现 其目标。



Assignment of Authority and Responsibility


权力和职责的分配



Assignment of authority and responsibility involves the degree to which individuals


and teams are authorized and encouraged to use initiative to address issues and solve


problems, as well as limits to their authority. It includes establishing reporting


relationships and authorization protocols, as well as policies that describe appropriate


business practices, knowledge and experience of key personnel, and resources


provided for carrying out duties.


权力的职责的分配涉及到个人和团队被并 鼓励发挥主动性去指出问题和解


决问题的程度,


以及对他们的权 力的限制。


它包括确立报告关系和授权规程,



及描述恰当经营活动的政策,


关键人员的知识和经验,


和为履行职责而赋予的资


源。



Some entities have pushed authority downward to bring decision making closer to


front-line personnel. A company may take this tack to become more market-driven or


quality-focused



perhaps to eliminate defects, reduce cycle time, or increase


customer satisfaction. Alignment of authority and accountability often is designed to


encourage individual initiatives, within limits. Delegation of authority means


surrendering central control of certain business decisions to lower echelons



to the


individuals who are closest to everyday business transactions. This may involve


empowerment to sell products at discount prices; negotiate long-term supply contracts,


licenses, or patents; or enter alliances or joint ventures.


一些主体 将权力下放,


以便使决策更接近于一线的人员。


公司可以采取这 种


方式而变得更具市场的特点,


或者更关注质量——或许是消除 缺陷、


缩短周围时


间或者提高客户满意度。

通常通过将权力与受托责任



accountabilit y



相结合


来鼓励个人在限定的范围内 发挥主动性。


权力的委派意味着将特定经营决策的核


心控制权交 给较低的层级——给那些更靠近日常经营业务的人员。


这可能包括授

权以折扣价格销售产品,


商谈长期供货合同、


许可或专利,


或者参加联盟或合营


企业。


A critical challenge is to delegate only to the extent required to achieve


objectives.


This means ensuring that decision making is based on sound practices for risk


identification and assessment, including sizing risks and weighing potential losses


versus gains in determining which risks to accept and how they are to be managed.


一个关键的挑战是仅仅针对实现目标所需要的范围来进行授权。


这意味着确


保决策是基于合理的风险识别和评估活动,


包括在确定接受何种风险以及如何对


它们加以管理的过程中,估计风险的大小 和权衡潜在的损失与收益。



Another chall


enge is ensuring that all personnel understand the entity’s objectives. I


t


is essential that individuals know how their actions are related to one another and


contribute to achievement of the objectives.


另一个挑战是确保 所有的人员都了解主体的目标。


每个人都知道他们的行为


彼此之 间有什么关联和对实现目标有什么作用,是至关重要的。



Increased delegation sometimes is intentionally accompanied by or the result of


streamlining or “flattening” the organizational structure. Purposeful structural chang


e


to encourage creativity, taking initiative, and faster response times can enhance


competitiveness and customer satisfaction. This increased delegation may carry an


implicit requirement for a higher level of employee competence, as well as greater


accountability. It also requires effective procedures for management to monitor results


so that decisions can be overruled or accepted as necessary. Along with better,


market-driven decisions, delegation may increase the number of undesirable or


unanticipated decisions. For example, if a district sales manager decides that


authorization to sell at 35% off list price justifies a temporary 45% discount to gain


market share, management may need to know so that it can overrule or accept such


decisions going forward.


增加授 权有时候有意伴随着组织结构的简化或“扁平化”,或者是其结果。


为激发创造性、


发挥主动性和加快反应速度而开展的有意识的组织变革,


能够提


高竞争力和客户满意度。


这种增加授权可能会带来对更高的员工胜任 能力水平以


及更大的受托责任的隐含要求。


它还要求管理当局采 用有效的程序对结果进行监


控,从而使决策能够根据需要被否决或接受。有了更好的、市 场的决策,授权能


够增加非期望或非预期决策的数量。


例如,< /p>


如果一个区域销售经理决定授权在零


售价的基础上折让

< p>
35%


来进行销售,


以证实目前

< br>45%


的折扣能够获取市场份额,


理当局可能需要了解情况才能否决或者接受让这种决策进行下去。



The internal environment is greatly influenced by the extent to which individuals


recognize that they will be held accountable. This holds true all the way to the chief


executive, who, with board oversight, has ultimate responsibility for all activities


within an entity.


内部环境极大地受到个人对他们将要承担责任的认识程度的影响。


对于首席

< p>
执行官而言,


也是如此,


他在董事会的监督下对主 体内部的所有活动负有终极责


任。



Additional principles related to roles and responsibilities by parties integral to


effective enterprise risk management are set forth in the


Roles and Responsibilities


chapter.


与有 效的企业风险管理密不可分的各个方面的职能与责任的其他相关原则,


将在“职能与责任 ”那一章中展开讲述。



Human Resource Standards


人力资源准则



Human resource practices pertaining to hiring, orientation, training, evaluating,


counseling, promoting, compensating, and taking remedial actions send messages to


employees regarding expected levels of integrity, ethical behavior, and competence.



For example, standards for hiring the most qualified individuals, with emphasis on


educational background, prior work experience, past accomplishments, and evidence


of integrity and ethical behavior, demonstrate an entity’s commitme


nt to competent


and trustworthy people. The same is true when recruiting practices include formal,


in-


depth employment interviews and training in the entity’s history, culture, an


d


operating style.


包括雇用、定位、培训、评价、咨询、晋升、付酬和采取补偿措施在内的 人


力资源业务向员工传达着有着诚信、道德行为和胜任能力的期望水平方面的信


息。例如,强调教育背景、前期工作经验、过去的成就和有着诚信和道德行为的

< br>证据,


以便雇用资质最好的个人的准则,


表明了一个主体 对胜任和可信任人员的


承诺。


当活动中包括正式的、

< p>
深入的招聘大幅度和有着该主体的历史、


文化和经


营风格方面的培训时,也是如此。



Training policies can reinforce expected levels of performance and behavior by


communicating prospective roles and responsibilities and by including such practices


as training schools and seminars, simulated case studies, and role-playing exercises.


Transfers and promotions driven by periodic performance appraisals demonstrate the


entity’s commitment to advancement of qualified e


mployees. Competitive


compensation programs that include bonus incentives serve to motivate and reinforce


outstanding performance



although reward systems should be structured, and


controls in place, to avoid undue temptation to misrepresent reported results.


Disciplinary actions send a message that violations of expected behavior will not be


tolerated.


培训政策能够通过对未来职能与责任的沟通,


以及包含诸如培训学校和研习


班、


模拟案例研究和扮演角色练习等活动,


来加强业绩和行为的期望水平。


根据


定期业绩评价所进行的调换 与晋升,


反映了主体对于提升合格员工的承诺。


包括

< p>
分红激励在内的竞争性报酬计划能够考虑到鼓励和强化突出业绩的作用——尽


管奖金制度应该严密并且有效地控制,


以避免对报告结果的不实呈报产生不当的


诱惑。惩戒行动所传递的信息则是对期望行为的偏离将不会得到宽宥。



It is essential that employees be equipped to tackle new challenges as issues and risks


throughout the entity change and become more complex



driven in part by rapidly


changing technologies and increasing competition. Education and training, whether


classroom instruction, self-study, or on-the-job training, must help personnel keep


pace and deal effectively with the evolving environment. Hiring competent people


and providing one-time training are not enough. The education process is ongoing.


随着贯穿于主体之中的问题和风险的变化和愈加复杂——部分原因在 于急


剧变革的技术和日益激烈的竞争,


很有必要把员工武装起来 以应对新的挑战。



育和培训,


不管是 课堂讲授、


自学还是在职培训,


都必须有助于个人跟上环境变< /p>


革的步伐并能有效地应对。


雇用胜任的人员和提供一次性培训是不 够的。


教育过


程是持续的。



Implications


影响



It is difficult to overstate the importance of an entity’s i


nternal environment and the


impact



positive or negative



it can have on other enterprise risk management


components. The impact of an ineffective internal environment can be far-reaching,


possibly resulting in financial loss, a tarnished public image, or a business failure.


一个主体内部环境的重要性和它对企业风险管理 的其他构成要素所能产生


的正面或负面影响,怎么强调都不过分。一个无效的内部环境的 影响会很广泛,


可能会导致财务损失、损害公众形象、或经营失败。


An energy company generally was thought to have effective enterprise risk


management since it had high-powered and respected senior managers, a prestigious


board of directors, an innovative strategy, well-designed information systems and


control activities, extensive policy manuals prescribing risk and control functions, and


comprehensive reconciling and supervisory routines. Its internal environment,


however, was significantly flawed. Management participated in highly questionable


business practices, and the board turned a “blind


-


eye.” The company was found t


o


have misreported financial results and suffered a loss of shareholder confidence, a


liquidity crisis, and destruction of entity value. Ultimately the company went into one


of the largest bankruptcies in history.


一般 认为某能源公司有着有效的企业风险管理,


因为它有强有力而受人尊敬

< br>的高层管理者、


声望卓著的董事会、


富有创新意识的战略 、


设计良好的信息系统


和控制活动、描述和控制职能的广泛的政 策手册,以及全面的调整和监督途径。


但是,


它的内部环境却有 重大缺陷。


管理当局参与了十分可疑的经营业务,


而董


事会却视而不见。


这家公司被发现曾经误报财务成果,

< br>损害了股东信心,


遭遇了


偿债危机,毁灭了主体的价值。 最终这家公司陷入了历史上最大的破产案之一。



The attitude and concern of top management for effective enterprise risk management


must be definitive and clear, and permeate the organization. It is not sufficient to say


the r


ight words. An attitude of “do as I say, not as I do” will only bring about a


n


ineffective environment.


高层管理当局对有效风险管理的态度和关注必须明确而清晰 ,


并渗透到组织


之中。光说得正确是不够的。那种“按我说的去 做,而不是按我做的去做”的态


度,只会带来一个无效的环境。



3


目标设定



3. OBJECTIVE SETTING



Chapter Summary: Objectives are set at the strategic level, establishing a basis for


operations, reporting, and compliance objectives. Every entity faces a variety of risks


from external and internal sources, and a precondition to effective event identification,


risk assessment, and risk response is establishment of objectives. Objectives are


aligned with the entity’s risk appetite, which drives risk tolerance levels for the entity.



本章摘要:设定战略层次的目标,为 经营、报告和合规目标奠定了基础。每


一个主体都面临来自外部和内部的一系列风险,< /p>


确定目标是有效的事项识别、


风险评估和风险应对的前提。目标与 主体的风险容量相协调,后者决定了主


体的风险容限水平。



Objective setting is a precondition to event identification, risk assessment, and risk


response. There must first be objectives before management can identify and assess


risks to their achievement and take necessary actions to manage the risks.


目标设定是事项识别、


风险评估和风险应对的前提。


在管理当局识别和评估


实现目标的风险并采取行动来管理风险之前,首先必须有目标。< /p>



Strategic Objectives


战略目标



An entity’s mission sets out in broad terms what the entity aspires to achieve.



Whatever term is used, such as “mission,” “vision,” or “purpose,” it is important tha


t


management ? with board oversight ? explicitly establish the entity’s broad


-based


reason for being. From this, management sets strategic objectives, formulates strategy,


and establishes related operations, compliance, and reporting objectives for the


organization. While


an entity’s mission and strategic objectives are generally stable


,


its strategy and many related objectives are more dynamic and adjusted for changing


internal and external conditions. As they change, strategy and related objectives are


realigned with strategic objectives.


一个主体的使命从广义上确定了该主体希望实现什么。不管采用什么术语,

< br>诸如“使命”(


mission


)、“愿景”(


vision


)或是“目的”(


purpose


),重


要的是管理当局——在董事会的监督下——明确确定了主 体存在的广泛意义上


的原因。由此,管理当局设定战略目标,进行战略规划,并为确定相 关的经营、


合规和报告目标。


尽管一个主体的使命和战略目标一 般是稳定的,


但是它的战略


和许多相关的目标却更多是动态的, 并且会随着内部和外部条件的变化而调整。


随着它们的变化,战略和相关的目标会重新调 整以便与战略目标相协调。



Strategic objectives are high-


level goals, aligned with and supporting the entity’


s


mission/vision. Strategic objectives reflect management’s choice as to how the entit


y


will seek to create value for its stakeholders.


战略目标是高层次的目标,它与主体的使命


/


愿景相协 调,并支持后者。战


略目标反映了管理当局就主体如何努力为它的利益相关者创造价值所 作出的选


择。



In considering alternative ways to achieve its strategic objectives, management


identifies risks associated with a range of strategy choices and considers their


implications. Various event identification and risk assessment techniques, discussed


below and in later chapters, can be used in the strategy-setting process. In this way,


enterprise risk management techniques are used in setting strategy and objectives.


在考虑实现战略目标的备选方式时,


管理当局要识别与一系列战略选择相关


联的风险,


并考虑它们的 影响。


下文和后续章节讨论的各种事项识别和风险评估


技术,< /p>


可以应用到战略制订过程中。


通过这种方式,

企业风险管理技术被应用到


制订战略和目标之中。



Related Objectives


相关目标



Establishing the right objectives that support and are aligned with the selected strategy,


relative to all entity activities, is critical to success. By focusing first on strategic


objectives and strategy, an entity is positioned to develop related objectives at an


entity level, achievement of which will create and preserve value. Entity-level


objectives are linked to and integrated with more specific objectives that cascade


through the organization to sub objectives established for various activities, such as


sales, production, and engineering, and infrastructure functions.


相对于主体的所有活动而言,


制订支持 选定的战略并与之相协调的正确的目


标是成功的关键。


通过首先 关注战略目标和战略,


主体可能建立主体层次上的相


关目标,< /p>


它们的实现将会创造和保持价值。


主体层次的目标与更多的目标相 关联


和整合,


这些具体目标贯穿于整个组织,

< br>细化为针对诸如销售、


生产和工程设计


等各项活动和基础 职能机构所确立的次级目标。



By setting objectives at the entity and activity levels, an entity can identify critical


success factors. These are key things that must go right if goals are to be attained.


Critical success factors exist for an entity, a business unit, a function, a department, or


an individual. By setting objectives, management can identify measurement criteria


for performance, with a focus on critical success factors.


通过设定主体和活动层次的目标,主体能够识别关键成功因素(


critical


success factors


)。要想达到目的,就必须正确处理好这些关键的事情。关键


成功因素存在于 主体、业务单元、职能机构、部门或分部之中。通过设定目标,


管理当局能够根据对关键 成功因素的关注来确定业绩的计量标准。



Where objectives are consistent with prior practice and performance, the linkage


among activities is known. However, where objectives depart from an entity


’s pas


t


practices, management must address the linkages or run increased risks. In such cases,


there is an even greater need for business unit objectives or sub-objectives that are


consistent with the new direction.


如果目标与以前的活动和业绩相一致,各项活动的联系就是已知的。但是,


如果目标与主体过去的活动相背离,


管理当局就必须指明这种联系或者应对更 大


的风险。


在这种情况下,


就更需要与 新的方向相一致的业务单元目标或次级目标。



Objectives need to be readily understood and measurable. Enterprise risk management


requires that personnel at all levels have a requisite understanding of the entity’


s


objectives as they rel


ate to the individual’s sphere of influence. All employees mus


t


have a mutual understanding of what is to be accomplished and a means of measuring


what is being accomplished.


目标需要得到充分了解和可计量。


企业风险管理要求各个层级的人员根据各


自影响范围的不同对主体的目标有必要的了解。


所有员工都必须对要实现什么 有


共同的认识,并且有办法去计量实现的情况。



Categories of Related Objectives



相关目标的类别



Despite the diversity of objectives across entities, certain broad categories are


established:


?


Operations Objectives



These pertain to the effectiveness and efficiency of the


entity’s operations, includi


ng performance and profitability goals and safeguarding


resources against loss. They vary based on management’s choices about structur


e and


performance.


?


Reporting Objectives



These pertain to the reliability of reporting. They include


internal and external reporting and may involve financial and non-financial


information.


?


Compliance Objectives



These pertain to adherence to relevant laws and


regulations. They are dependent on external factors and tend to be similar across all


entities in some cases and across an industry in others.


尽管不同主体的目标各不相同,但是大致上可以分成以下几类:





经营目标——这些目标与主体经营 的有效性和效率有关,


包括业绩和赢利目标


< br>以及保护资源不受损失。它们因管理当局对结构和业绩的选择而异。





报告目标——这些目标与报告的可 靠性有关。


它们包括内部和外部报告,


可能

涉及到财务和非财务信息。





合规目标——这些目标与符合相关法律和法规有关。


它们取决于 外部因素,



情况下对所有主体而言都很类似,而在另一些情况 下则在一个行业内有共性。



Certain objectives follow from the business an entity is in. Some companies, for


example, submit information to environmental agencies, and publicly traded


companies file information with securities regulators. These externally imposed


requirements are established by law or regulation, and fall into the reporting or


compliance categories or, in these examples, both.


特定的目标取决于主体 所从事的经营业务。


例如,


一些公司向环境机构提交

< p>
信息,


而公开上市的公司则向证券监管机构申报信息。

这些外部施加的要求是通


过法律或法规的形式建立的,


它们 属于报告目标或合规目标,


或者像这些例子中


的那样两者都是。



Conversely, operations objectives, as well as those for internal management reporting,


are based more on preferences, judgments, and management style. They vary widely


among entities simply because informed, competent, and honest people may select


different objectives. Regarding product development, for example, one entity chooses


to be an early adapter, another a quick follower, and yet another a slow lagger. These


choices affect the structure, skills, staffing, and controls of the research and


development function. Consequently, no one formulation of objectives is optimal for


all entities.


相反,经营目标,以及那些内部 管理报告目标,更多地建立在偏好、判断和


管理风格的基础上。


它们在不同的主体之间存在着广泛的区别,


因为知情、


胜任


和诚实的人可能会选择不同的目标。


例如,


在产品开发方面,


一个主体选择去充


当早期的改进者,


而另一个则选择作为一个快速的跟随者,


而再另外的一个则选

< p>
择迟缓的落伍者。


这些选择会影响研究与开发职能机构的结构、

< p>
技能、


人员和控


制。因此,对所有主体而言都是的 目标模式是不会有的。



Operations Objectives



经营目标



Operations objectives relate to the effectiveness and efficiency of the entity’


s


operations. They include related sub-objectives for operations, directed at enhancing


operating effectiveness and efficiency in moving the enterprise toward its ultimate


goal.


经营目标关系到主体经营的有效性和效率。它们包括相关的次级经营目标,

< br>其目的在于在推动主体实现其终极目的的过程中提高经营的有效性和效率。



Operations objectives need to reflect the particular business, industry, and economic


environments in which the entity functions. The objectives need, for example, to be


relevant to competitive pressures for quality, reduced cycle times to bring products to


market, or changes in technology. Management must ensure that objectives reflect


reality and the demands of the marketplace, and are expressed in terms that allow


meaningful performance measurements. A clear set of operations objectives, linked to


sub-objectives, is fundamental to success. Operations objectives provide a focal point


for directing allocated resources; if an entity’s operations objectives are not clear o


r


well conceived, its resources may be misdirected.

< p>
经营目标需要反映主体运营所处的特定的经营、


行业和经济环境。


例如,


经营目


标需要与有关质量的竞争压力、< /p>


缩短将产品投入市场的周转时间或者技术的变革


相关。

< p>
管理当局必须确保这些目标反映了现实和市场需求,


并且以有利于进行有< /p>


意义的业绩计量的方式表达出来。


一套与次级目标相关联的清晰的 经营目标,



成功而言是至关重要的。


经营目标为引导所配置的资源提供了一个焦点,


如果一


个主体的 经营目标不清晰或者构想不完善,它的资源就可能会被误导。



Reporting Objectives


报告目标



Reliable reporting provides management accurate and complete information


appropriate for its intended purpose. It supports management’s decision making an


d


monitoring of the entity’s activities and performance. Examples of such


reports


include results of marketing programs, daily sales flash reports, production quality,


and employee and customer satisfaction results. Reporting also relates to reports


prepared for external dissemination, such as financial statements and footnote


disclosures, management’s discussion and analysis, and reports filed with regulator


y


agencies.


可靠的报告为管理当局提供适合其既定目的的准确而完整的信息。


它支持管


理当局的决策和对主体活动和业绩的监控。


这类报告的例子包括市场 营销计划的


成果、


逐日销售快报、


生产 质量和员工与客户满意度结果。


报告还涉及到为传播


而编制的报 告,例如财务报表与附注披露、管理当局的讨论与分析(


MD



A


)以


及向监管机构提交的报告。



Compliance Objectives


合规目标



Entities must conduct their activities, and often must take specific actions, in


accordance with relevant laws and regulations. These requirements may relate to


markets, pricing, taxes, the environment, employee welfare, and international trade.


Applicable laws and regulations establish minimum standards of behavior, which the


entity integrates into its compliance objectives. For example, occupational health and


safety regulations cause one company to define its objective as, “Package and


label all


chemicals in accordance with regulations.” In this case, policies and procedures dea


l


with communication programs, site inspections, and training. An entity’s complianc


e


record can significantly



either positively or negatively



affect its reputation in the


community and marketplace.


主体从事活动必须符合相关的法律和法规,


通常还必须采取具体措施。


这些


要求可能涉及到市场、 定价、税收、环境、员工福利和国际贸易。适用的法律和


法规确定了最低的行为准则,< /p>


主体将其纳入合规目标之中。


例如,


健康 和案例法


规导致一家公司将其目标确定为


“根据法规包装和标注 所有的药品”



在这种情


况下,


要制订重重和程序来处理沟通项目、


现场检查和培训。


一个主体的合规记


录可能会对它在社会和市场上的声誉产生极大的正面或负面影 响。



Subcategories



次级分类



The categories of objectives are part of the common language established by this


framework, facilitating understanding and communication. An entity may, however,


find it useful to discuss a subset of one or more objectives categories, to facilitate


communication, internally or externally, on a narrower topic. A company might, for


instance, decide to communicate the effectiveness of a part of the reporting category,


say, enterprise risk management over external reporting, or perhaps over only external


financial reporting. Doing so enables the communication to stay within the context of


this enterprise risk management framework, while allowing communications on


specific subsets of categories.


目标的类别是本框架所建立的共同语言的一部分,


它有助于理解和沟通。



是,


一个主体可能会发现讨论一个或多个目 标类别的子集对于针对一个较窄的主


题所进行的内部或外部沟通很有用。


举例来说,


一家公司可能会决定针对报告目


标的一部分 ,


比方说对外报告或者仅仅是对外财务报告的企业风险管理的有效性

进行沟通。


这样做能够使沟通停留在这个企业风险管理框架的范围之内,

< p>
同时又


允许针对各个类别的特定子集进行沟通。



Overlap of Objectives


目标的交叉



An objective in one category may overlap or support an objective in another. The


category in which an objective falls sometimes depends on circumstances. For


example, providing reliable information to business unit management to manage and


control production activities may serve to achieve both operations and reporting


objectives. And, to the extent the information is used for reporting environmental data


to the government, it serves compliance objectives.


某一类别中的 一项目标可能会与另一类中的一项目标交叉或相互支持。


一项


目 标所归属的类别有时要视情况而定。


举例来说,


为业务单元的管 理当局管理和


控制生产活动而提供可靠的信息,可能同时为经营目标和报告目标服务。而 且,


从这些信息被用来向政府报告环境数据的角度来看,它又为合规目标服务。



Some entit


ies use another category of objectives, “safeguarding of resources,”



sometimes referred to as “safeguarding of assets,” which overlaps with the othe


r


categories of objectives. Viewed broadly, safeguarding of assets deals with prevention


of loss of an entit


y’s assets or resources, whether through theft, waste, inefficiency, o


r


what turns out to be simply bad business decisions



such as selling product at too low


a price, failing to retain key employees or prevent patent infringement, or incurring


unforeseen liabilities. These are primarily operations objectives, although certain


aspects of safeguarding can fall under the other categories. Where legal or regulatory


requirements apply, these become compliance objectives. On the other hand, properly


reflecting


asset losses in the entity’s financial statements represents a reportin


g


objective.


一些主体采用另一个目标类别,“保护 资源”,有时也称为“保护资产”,


它与其他的目标类别有交叉。


从广义的角度看,


保护资产致力于防止主体的资产


或资源由于 盗窃、


浪费、


低效率或者仅仅因为糟糕的经营决策——例如以过 低的


价格销售产品、


未能留念关键员工或未能防止专利侵权或者 发生未预见到的债务


等——而遭受损失。


尽管保护的某些特定方 面可以归入其他的类别,


但是它们主


要是经营目标。如果适用于 法律或法规要求,它们又变成合规目标。另一方面,


在主体的财务报表中恰当地反映资产 损失代表着一项报告目标。



When considered in conjunction with public reporting, a narrower definition of


safeguarding of assets often is used, dealing with prevention or timely detection of


unauthorized acquisition, u


se, or disposition of an entity’s assets. For furthe


r


discussion of this category of objectives, reference should be made to


Internal


Control



Integrated Framework


, including the


Addendum to Reporting to External


Parties


module.


如 果与公开的报告联系起来考虑,


通常采用保护资产的狭义定义,


即致力于


防止或及时对主体资产未经授权的采购、


使用或出让。


为了进一步讨论这类目标,


应该参考


《 内部控制-整合框架》



它包括


“向外 部各方报告的附录”


这个模块。



Achievement of Objectives


目标的实现



An appropriate process for objective setting is a critical component of enterprise risk


management. Although objectives provide the measurable targets toward which the


entity moves in conducting its activities, they have differing degrees of importance


and priority. Accordingly, while an entity should have reasonable assurance that


certain objectives are achieved, that may not be the case for all objectives.

< p>
恰当的目标设定过程是企业风险管理的一个至关重要的构成要素。


尽管目标


为主体从事活动提供了可计量的基准。但是它们的重要性和优先程度各不相同。


因此,


虽然一个主体应该合理保证实现特定的目标,

但是并不是对所有目标而言


都这样。



Effective enterprise risk management provides reasonable assurance that an entity’


s


reporting objectives are being achieved. Similarly, there should be reasonable


assurance that compliance objectives are being achieved. Achieving reporting and


compliance objectives is largely within the entity’s control. That is, once th


e


objectives have been determined, the entity has control over its ability to do what is


needed to meet them.


有效的企业风险管理为主体的报告目标得以实现提供合理保证。


同样,


必须


合理保证合规目标的实现。


报告和合规目标的实现更多的是在主体的控制范围之


内。


也就是说,


一旦确定了目标,


主体对其从事满 足目标所需要的活动的能力具


有控制力。



But there is a difference when it comes to strategic and operations objectives, because


their achievement


is not solely within the entity’s control. An entity may perform a


s


intended, yet be outperformed by a competitor. It is subject to external events



such


as a change in government, poor weather, and the like



where an occurrence is


beyond its control. It may even have considered some of these events in its


objective-setting process and treated them as having a low likelihood, with a


contingency plan in case they occurred. However, such a plan only mitigates the


impact of external events. It does not ensure that the objectives will be achieved.

< p>
但是如果说到战略目标和经营目标,


就有所不同,


因为它们的实现并不完全


在主体的控制范围之内。


主体可能像预 期的那样动作,


也可能会被竞争者所超越。


这是由于外部事项— —例如政府的变动、


恶劣的天气以及类似的情况——的发生


超出 了它的控制范围。


在目标设定过程中甚至可能已经考虑了某些这类事项,



它们当作具有较低可能性事项,


一旦它们发生就采用 一项权变计划来处理。


但是,


这种计划只能缓解外部事项的影响 。它不能确保目标的实现。



Enterprise risk management over operations focuses primarily on developing


consistency of objectives and goals throughout the organization; identifying key


success factors and risks; assessing the risks and making informed responses;


implementing appropriate risk responses and establishing needed controls; and timely


reporting of performance and expectations. For strategic and operations objectives,


enterprise risk management can provide reasonable assurance that management and,


in its oversight role, the board are made aware, in a timely manner, of the extent to


which the entity is moving toward achievement of these objectives.


针对经营的企 业风险管理主要专注于确定贯穿于整个组织的目标和目的的


一致性,

识别关键成功因素的风险,


评估风险并作出知情的应对,


实 施恰当的风


险应对并建立必要的控制,


以及及时报告业绩和期望 。


对于战略和经营目标,



业风险管理 能够合理保证管理当局和发行监督职责的董事会及时地知悉主体实


现这些目标的程度。< /p>



Selected Objectives


选定的目标



As part of enterprise risk management, management not only selects objectives and


considers how they support the entity’s mission, but also ensures that they align wit


h


the entity’s risk appetite. Misalignment could result in n


ot accepting enough risk to


achieve the objectives or, conversely, accepting too much risk. Effective enterprise


risk management does not dictate which objectives management should choose, but

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