-
XXXX LTD.
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SUPPLIER
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文件编号
:
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程序文件
Control
Procedure
制定单位
Preparing Department:
Q
A
Department
生效日期
Effective
Date:
29-Jul-2009
制定
Prepared by
日期
Date
28-Jul-2009
审核
:
Checked by:
日期
Date
Distribution list
分发签收清单
品质部
QA Dept
物料部
Material Dept
生产部
Prod. Dept
运作部
OP Dept.
工程部
Engineering
Dept
批准
:
Approved by:
日期
Date
日期
Date
日期
Date
日期
Date
日期
Date
日期
Date
开发部
D&D Dept
货仓部
WH. Dept
采购开发部
Sourcing Dept
人事
&
行政部
HR & Admin.
Dept
日期
Date
日期
Date
日期
Date
日期
Date
未经授权不可拷贝
!
It is
not allowed to make any copy without authorization
XXXX LTD.
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: OP-QA-02
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:
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1.
Revision
History
修订记录
REVISION
版本
01
02
DESCRIPTION
OF CHANGE
修订内容
Original Release
新版发行
Add the
content of 7.2.9,7.2.10 & attachment 8.6 and
revise the content of 7.3.
增加
7.2.9,7.2.10
及附件
8.
6,
修正
7.3
及附件
8.1
2009-07-29
ORIGINATOR
起草人
RELEASE DATE
发行日期
2007-07-17
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2.
Purpose
目的
:
2.1.
To define supplier management
procedure, and ensure that the supplier material
will follow Xxxx
quality
requirements.
确立供应商管理程序,确保供应
商之产品能满足
xxxx
公司品质要求。
3.
Scope
范围
:
3.1. This procedure applies to all Xxxx
suppliers.
该程序适用于
xxxx
公司所有供应商。
4.
Reference
Document
参考文件
4.1.
Quality Manual
品质手册
4.2. Purchasing Procedure
采购程序
4.3.
Incoming Quality Control
Procedure
进料品质控制程序
4.4. IQC monthly report
IQC
月报
4.5.
Sourcing Procedure.
供应商开发程序
5.
Definition
定义
5.1.
AVL
–
Approved
supplier list
合格供应商清单
5.2.
CPAR
–
Corrective and
preventive action
request.
纠正与预防措施申请
5.3.
P
.
O.
–
Purchase
order.
采购订单
6.
Responsibility
职责
:
6.1.
QA
Department
品质部
:
6.1.1.
Responsible for the verification
o
f the supplier’s quality management
system, imposed
requirement for the
corrective and preventive action.
负责确认供应商质量管理体系,
纠正
与预防措施的要求。
6.1.2.
R
esponsible for the
determination and verification of the supplier’s
quality performance and the
cooperation
performance according to the CPAR answer.
负责确认供应商的品质绩效并通过
CPAR
的回复情况评估和合作态度。
6.1.3.
Responsible for evaluation, audit and
re-
evaluation the supplier’s quality
management system
.
负责评估、审核和二次评估供应商品质管理系统。
6.1.4.
Responsible for reporting to the
suppliers, purchasing department and sourcing
department
regarding
the
information on the rejected products and the
supplier’s quality performance.
负责向供应商、采购部、采购开发
部门报告来料拒收信息和供应商品质状况。
6.2.
Sourcing
Department
采购开发部
:
6.2.1.
Responsible for the determination and
verification of the competitive pricing.
负责决定和确认有竞争力的价格。
6.2.2.
Responsible to search for the
prospective supplier of the product that Xxxx
requires.
负责寻
找符合
xxxx
公司产品要求的后备供应商。
< br>
6.2.3.
Prepare and update the approval
supplier list.
准备和更新合格供应商清单。
6.2.4.
Continual
monitoring the relationship between Xxxx and
supplier.
持续跟
进
xxxx
公司和供应商之间的关系。
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6.3.
Purchasing
Department
采购部
6.3.1.
Responsible for the selection and
approval of the P.O. based on the A
VL.
负责在合格供应商中选择供应商并批准采购订单。
6.3.2.
Responsible to purchase products only
from the A
VL.
负责仅向合格供应商清单中的供应商采购产品。
6.3.3.
Responsible for the communication
between Xxxx and the supplier.
负责推动
xxxx
< br>和供应商之间的沟通。
6.3.4.
Responsible to follow the material on
time delivery according to the PO.
负责跟进供应商按
PO
规定的交期准时交货。
6.4.
D&D
Department
开发部
6.4.1.
Responsible to evaluate the
supplier
’
s samples.
负责评估供应商所提供的样品。
6.4.2.
Responsible to check the supplier
technology and verify that the supplier can meet
Xxxx
requirement.
负责检查供应商的工艺水平和确认供应商是否能满足
xxxx
的产品要求。
6.5.
Top
management
高层管理
6.5.1.
Responsible to approval the new
supplier, based on the scored results and the
comments from
the supplier audit
team.
负责根据供应商审核小组的评估结果及建议进行新供应商的批
准。
7.
General
procedure
一般程序
7.1.
New supplier
development
新供应商开发
7.1.1.
Sourcing
department need research the potential supplier
through material exhibition,
internet
or other ways and issue the supplier data sheet
(Attachment 8.2) to the new supplier
to
get more information. Sourcing for second source
needed for the following conditions:
采购开发部门需要通过产品展销会、英特网等方式寻找潜在的
供应商,并向其发出
供应商资料调查表
(
附件
8.2)
以获得更多的信息,
以
下情况下需寻找后备供应商
。
7.1.1.1.
Major
material suppliers (including the material with
the long delivery time).
主要原材料供应商(包括交货期较长的物料)
7.1.1.2.
The
supplier with more than 100 delivery lots per
month.
p>
供应商每月交货批次超过
100
批
7.1.1.3.
The supplier with monthly quality
performance belong to the worst five suppliers
continue for 3
months.
p>
过去
3
个月的品质绩效连续排名在倒数五名
的供应商之列
7.1.1.4.
The cost of the supplier is higher than
Xxxx expectations.
供应商
成本比
xxxx
预期的高
7.1.2.
Sourcing
department issue the supplier self survey
report(Attachment 8.3) and the
material
specification to the potential supplier after
review the supplier feedback of the
supplier data sheet
采购开
发部门在审阅了供应回复的供应商资料调查表后向预备供应商发出自我调查报
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告
(
附件
8.3)
和物料规格说明书。
7.2.
New supplier
evaluation
新供应商评估
7.2.1.
Sourcing
department communicates with the new supplier to
arrange the evaluation on the
supplier
site after received the feedback of the self
survey report from the supplier with the
score not less than 60 point, if the
result of the self survey is less than 60 point,
Xxxx will
give up this potential
supplier and search for another supplier.
p>
如果供应商的自我调查报告评分不低于
60
分时,
采购开发部门则负责和新供应商进行
沟通安排供应商现场
评估,如果供应商的自我调查报告评分低于
60
分时,
xxxx
将放弃该
后备供应商并寻找新供应商。
7.2.2.
The sourcing department shall
coordinate with QA and D&D department to conduct
the
on site evaluation for the new
supplier on the quality control according to
Supplier check list
report by Xxxx
audit team (Attachment 8.4).
采购开发部门应当和品质部、开发部协调以便一起按照供应商
品质稽核检查表
(
附件
8.4)
的内容对供应商进行现场评估。
7.2.3.
The result
of the evaluation shall be issued by the sourcing
department not more than 3 days
after
the audit was finished.
p>
采购开发部门应在审核完成后的
3
个工作日
之内发出评估结果报告。
7.2.4.
The new
supplier shall be rank according to the outcome of
the evaluation and by these rating:
新供应商应当根据评估的结果按照以下规定划分等级
:
Rank
A
:
≥
90 points.
----Excellent supplier, most preferred supplier
for purchase.
A
级:
≥
90
分
----
供采购首选的优秀供应商。
Rank
B
:
≥
80 points but
<90 points----Good Supplier that Xxxx will likely
to purchase from
B
级:
≥
80
分
<90
分
---
-xxxx
较有可能选择的良好供应商。
Rank
C
:
≥
70 points but
<80 points-----Supplier which are conditional
accept, Xxxx will purchase
from this
supplier when there is an urgent requirement.
C
<
/p>
级:
≥
70
分<
/p>
<80
分
----
有条件接受的供应商,
p>
较紧急的情况下
xxxx
会选择该供应商。
Rank
D
:
≥
60 points but
<70 points-----The supplier need to improve and
demonstrate compliance
to Xxxx
requirement, and need second evaluation
before purchasing.
D
级:
≥
60
分
<7
0
分
<
/p>
----
有待改善以证明能满足
xxxx
要求,在采购前需再次评估。
Rank E :
<
60points------- Xxxx will give up this potential
supplier and search for another one.
E
级:
<
/p>
<60
分
-----xxxx
将放弃该后备供应商并寻找新供应商。
7.2.5.
The
supplier which fails more than one time Xxxx will
give up this potential supplier and
searching for another supplier.
对于二次及以上次数未通过
xxxx
审核的后备供应商,
xxxx
将取消其
后备供应商资格
并寻找新的供应商。
7.2.6.
When the
supplier belongs to A, B or C rank after
evaluation, D&D department will
follow
the requirement mentioned on the new item creation
form request the supplier to
prepare
the samples with reference specification for Xxxx
D&D
and QA department
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evaluation to verify the process
capability.
经评估后当供应商隶属
A
级
,B
级或
C
级
,xxxx
开发部将按新物料诞生报告上所述规
格
要求该供应商提供样品并附有产品规格交
xxxx
开发及品管评估
,
以验证其制程能力
。
7.2.7.
The minimum rating that the supplier
will be listed in the A
VL is only for
rank A, B&C and
each supplier ranking
shall appear in the A
VL.
只有<
/p>
A
、
B
、
C
级供应商才能列入合格供应商清单,并且在合格供应商清单中注明其
等级。
7.2.8.
The
samples from the supplier must be approved and the
price must be finalized between
Xxxx
and the supplier before update the new supplier
into the A
VL.
在后备供应商进入合格供应商清
单前,
其提供的样品应已获批准并且其价格已商定好。
7.2.9.
In case
that the new supplier is a shop, trading company
or without their own
manufacturing
workshop and the business value with Xxxx is less
than 100 thousand RMB
per year, this
supplier will be considered as temporary supplier.
p>
如新供应商没有生产工厂或属商铺或为贸易公司且每年交货价值小于十万元人民币
,
此
供应商将被定义为临时供应商
.
7.2.10.
The
temporary supplier should be listed in the
Temporary Supplier List.
It
is not must to
evaluate the temporary
supplier. In case the temporary supplier will be
qualified as approved
supplier, the
supplier evaluation must conduct. The supplier
shall be qualified before update
it
into the A
VL.
临时
供应商需登录于《临时供应商清单》
,对于临时供应商不要求进行评估,如临时供
应商有条件调整为合格供应商时必须经过评估合格正式登录《合格供应商清单》
。
7.3.
Supplier annual evaluation
供应商年度评估
The
supplier annual evaluation includes two parts:
Supplier performance evaluation according to
the last year records and supplier
annual audit, the annual evaluation is not
necessary for
temporary supplier.
供应商年度评估由两部份组成
p>
:
即供应商进行业绩评估
(
根据上一年度的相关记录进行评
估
)
< br>及供应商年度稽核
,
对临时供应商无需进行年度评估
.
7.3.1.
Supplier
performance evaluation
供应商业绩
进
行
评估
The supplier performance evaluation
includes the quality performance, delivery
performance,
cooperation and cost. The
evaluation shall be conducted once a year (In
January every year), and in
charged by
QA department with cooperation from purchasing and
sourcing department.
供应商业绩评估包括:品质成绩、交期成绩、合作态度和成本
,
业绩评估应每年进行一次
(
在每年的一月份
).
此评估在采购部及采购开发部的配合下由品质部负责完成。
7.3.1.1.
The rating shall be subdivided into
different categories as below:
供应商等级应当按以下种类细分
:
1). Quality performance:40x(
ALR1+ALR2
……
+ALR12)/12
ALR=Accepted
lots/total delivered lots x 100% (monthly)
品质成绩:
40x(
ALR1+ALR2
……
+ALR12)/12
ALR=
合格批次
/
总批次
x 100% (
月度
)
2) Cost
成本
: Price
is reasonable
价格合理
=10x100%
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Price is not
reasonable
价格不合理
=10x50%
3) Delivery performance:30x(OTD1+OTD2
p>
……
+OTD12)/12
OTD=Lots delivered in time/total
delivered lots x 100%
(monthly)
交期成绩
:30x(OTR1+OTD2
……
+OTD12)/12
OTD=
按时交货批次
/
总交货批次
x
100%
(
月度
)
4) Cooperation performance:20x(
ROT1+ROT2
…
.+ROT12)/12
ROT=CPAR reply On
time/Total CPAR x 100%
(monthly)
配合度
:20x(
ROT1+ROT2
…
.+ROT12)/12
ROT=
按时回复的
CPAR
数
/
总
CPAR
数
x 100%
(
月度
)
7.3.1.2.
The IQC
section shall publish the monthly lot rejection
rate to the supplier and shall also
be
presented to the management during the monthly
quality review.
IQC
部门需要向供应商提供提供其每月的拒收率统计结果
,
同时在公司召开品质月
会时将供应商的拒收率统计结果提供给公司管理层。
7.3.1.3.
The rank
of the evaluation will be same as the new supplier
rating system.
供应商的等级评估系统和新供应商的等级评估系统一致。
7.3.2.
Annual
supplier audit
供应商年度稽核
7.3.2.1.
The
supplier after selection shall be audited after a
period not exceeding one (1) year and
exemption can be made to suppliers for
the following conditions:
p>
供应商经选定后应至少每年进行一次稽核
,
在下列情况时可豁免
:
7.3.2.1.1.
Over
sea supplier
海外供应商
7.3.2.1.2.
Supplier belongs to grade A according
to the yearly performance evaluation
年度业
绩评估结果属
A
级的供应商
7.3.2.2.
The
audit criteria shall be the same as the criteria
from first evaluation.
稽核标准应和第一次评估时的标准一致
7.3.2.3.
The
audit could be conducted follow the annual
supplier audit schedule at the supplier site
or when:
年度稽核需根据年度稽核计划或在下列情况下进行
:
7.3.2.3.1.
There
is a new product shall be supplied to Xxxx.
有新产品提供给
xxxx
公司
.
7.3.2.3.2.
There is a quality
problem.
发生质量问题
.
7.3.2.3.3.
High
percentage defective rate at incoming inspection.
在来料检验时发现高缺陷率
7.3.2.4.
The
audit shall begin by sending the supplier self
survey report to the supplier
through
fax, email or other means by the QA department
p>
稽核开始前品质部应该先通过传真、
电子邮件或其他方式向供应商发
出自我调查报告。
7.3.2.5.
The self survey report shall be sent
back to Xxxx by the supplier before the audit
starts;
p>
供应商在我司前去稽核之前应先将自我调查报告回复
xxxx
公司。
7.3.2.6.
The
actual audit date shall be set and mutually agreed
upon by the supplier and
Xxxx
.
稽核日期的确立应经
xxxx
和供应商双方的确认
。
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7.3.2.7.
The
auditors may include QA, D&D, AE, Purchasing
department and sourcing department
representatives, and the audit will be
conducted according to the Supplier check list
report by
Xxxx audit team (Attachment
8.4) .
稽核人员可由
QA, D&D, AE,
采购部,资源开发部等负责人组成
,
稽核依据供应商品质稽
核检查表
(
附
件
8.4)
进行。
7.3.2.8.
Verification of the action taken for
the findings shall be conducted by either
conducting the
follow up audit in the
supplier site according to the Supplier check list
report (Attachment
8.4) or through
verification of the documents presented by the
supplier.
稽核问题点改善措施的验证可根据
供应商品质稽核检查表
(
附件
8.4)
进行现场跟进审核或以
验证供应商提供的有效文件的方式进行。
7.3.2.9.
The audit finding shall be declared
closed when the supplier demonstrated compliance
to
Xxxx requirements.
p>
当供应商证明能满足
xxxx
公司要求时,
应当声明审核问题点结案。
7.3.2.10.
The
audit result shall be feedback to the supplier and
sent to Xxxx management for
review.
稽核结果应当反馈给供应商并提交
给
xxxx
管理层审阅。
7.3.2.11.
The QA
department should keep the record of the
audit.
品质部需要保存稽核记录。
7.4.
Supplier
Corrective and preventive action request
供应商纠正及预防措施要求(
CPAR
)
< br>
7.4.1.
QA
department needs to issue the CPAR to the supplier
for every nonconforming delivery lot
and follow up for the corrective and
preventive action. For the monthly five worst
quality
performance suppliers, QA
department will issue a formal quality complaint
letter with general
manager signature
to the supplier.
p>
对于供应商每一批不合要求的交货,
品质部需向其发出
CPAR
报告并跟踪其纠正及预防措
施的执行
,
对于月度品质成绩倒数前
5
名的供应商
,
品质部将向其发出正式的有总经理签核的
品质
投诉报告。
7.4.2.
The future
delivery of the same material from the supplier
will be rejecting until the favorable
response to CPAR was received.
xxxx
公司在未收到供应商有效的
CPAR
回复之前,
IQC
将对后续收到的相同供应商的同款
货物作拒收处理。
7.4.3.
Xxxx
should issue a CPAR to the supplier top management
for any deviation encountered
during
the audit within 3 days.
若在稽
核过程中发现任何异常,
xxxx
公司应当在
< br>3
个工作日之内向供应高层管理发出
CPAR
。
7.4.4.
The supplier should reply for the
nonconformities found during the audit within 7
days;
供应商
应当在
7
日之内回复稽核过程中发现的问题。
< br>
7.4.5.
The
confirmation of the improvement done by the
supplier shall be conducted during the
follow-up visit.
在问题
跟踪调查的过程中,应当检查确认供应商的改善措施是否有效实施。
7.4.6.
Xxxx will
take serious action and recommend the management
to disqualify the supplier if the
XXXX LTD.
供应商管理程序
SUPPLIER
MANAGEMENT
PROCEDURE
文件编号
:
OP-
QA-02
Document
No.
: OP-QA-02
版本
:02
Version:02
页次
:
9 of
20
Page: 9 of 20
improvement action was not implemented
during the visit.
在跟踪调查过程中,如果发现改善措施没有执行
,
xxxx
公司将严肃处理并向公司高层建议
< br>取
消此供应商资格。
7.5.
Supplier
disqualifying
供应商的取消
:
7.5.1.
The
supplier quality performance belong to the five
worst suppliers continue for last 3 months
without improvements.
如果在过去的连续
3
个月中,某供应商品质绩效一直排在倒数前
5
名中未见改进,
xxxx
公司将停止和该供应
商的合作。
7.5.2.
The supplier which belongs to grade E
after audit or the performance evaluation shall be
writing off from A
VL.
在稽核或绩效评估后,
若某供应商被
评为
E
级,
该供应商将从合格供应商清
单中划去。
7.5.3.
The supplier which was belong to grade
D after audit or the performance evaluation, Xxxx
will
re-audit
the
supplier
3
months
later,
if
still
can
not
reach
to
grade
C,
the
supplier
will
be
disqualified
also.
p>
在稽核或评估后,若某供应商被评为
D
级,
xxxx
公司将在
3
< br>个月后再次稽核,如果该供
应商还是不能达到
C
级,该供应商将被取消供应资格。
7.5.4.
The
A
VL shall be reviewed and approved by
the sourcing department head and shall be renewed
every year.
合格供应商清单应由采购开发部负责人评审批准,并每年更新。
7.5.5.
The
approved supplier list should be revised when
there are changes in the status of the
supplier’s quality.
当供应商的质量状况发生变化时,合格供应商清单将进行调整。
7.5.6.
The
supplier which was disqualified by Xxxx need to
re-evaluate before recovered the business
with Xxxx, and the re-evaluation should
only conduct one year later from the
disqualification day.
被
xxxx<
/p>
取消供应商资格的厂商,在再次和
xxxx
合作之前需要重新审核评估;并且该评估
必须在其被取消资格的一年后方可开始进行。
8.
Appendix :
附件
8.1.
Supplier
management process flow
chart
供应商管理流程图
8.2.
Supplier
data sheet
供应商资料表
8.3.
Supplier
self survey report
供应商自我调查报告
8.4.
Supplier
check list report
供应商品质稽核检查表
8.5.
Approved
supplier list
合格供应商清单
8.6.
Temporary
supplier list
临时供应商清单
8.7.
Suppliers
performance appraisal
report
供应商业绩评估报告
8.8.
Training
form
培训表格
Attachment
附件
8.1
New Supplier development process flow
chart
新供应商开发流程图
Responsibility
职责
Records
记录
XXXX LTD.
供应商管理程序
SUPPLIER
MANAGEMENT
PROCEDURE
文件编号
:
OP-
QA-02
Document
No.
: OP-QA-02
版本
:02
Version:02
页次
:
10 of
20
Page: 10 of 20
Sourcing
dept.
采购开发部
New supplier development
新供应商开发
Supplier data sheet
供应商资料表
Form
No
表格编号
: OP-QA-FO-01
Sourcing
dept.
采购开发部
Supplier self survey
report
自我调查报告
New supplier
self evaluation
新供应商自我评估
Form No
表格编号
: OP-
QA-FO-02
Sourcing dept.
采购开发部
Score≥60Points
≥
60
分
No
否
Searching for another supplier
寻找新的供应商
Audit team
稽核组
Supplier check sheet of quality control
audit
供应商品质稽核检查表
Sourcing
采购开发部
,QA
& DD
Form No
表格编号
: OP-
QA-FO-03
Yes
是
New supplier audit
Audit team
稽核组
Accept
接受
?
searching for another
supplier if fail
CPAR
more than
one time
要求供应商改
Sourcing
采购开发
, QA & DD
From
No
表格编号
: OP-QA-
FO-04
善,若再次不合格将另寻供应商
Yes
是
Check the new item creation form and
request such
DD
dept.
New item
creation form
新物料
诞生报告
sample from
supplier for approval
核查新物料诞生
开发部
No
否
Request supplier to improve, and
报告并要求供应商提供相应样品以便确认
.
No
否
DD dept.
Approve
接受
?
开发部
Yes
是
Sourcing dept.
采购开发部
Final price
最终定价
Material data
base
物料数据库
Sourcing dept.
采购开发部
Add the supplier in the approved vendor
list
添加供应商至
AVL
A
VL
From
No
表格编号
: OP-QA-FO-05
Purchasing dept.
采购部
P.O.
Release
purchase orders.
下采购单
Supplier management process flow
chart
供应商管理流程图
Supplier Performance evaluation
Supplier performance
appraisal report
供应商业
绩
评估报告
Sourcing, QA&
Purchasing
供应
商业绩评估
采购开发部
&QA&
采购部
No
否
From
No
表格编号
: OP-QA-
FO-06
Score> Rank
E?
Supplier
disqualification
取消供应商资格
得分
>E
级
Supplier annually
audit
供应商年度稽核
Yes
是
QA
No
否
Annual
audit
report
年度稽核报告
Score> Rank E?
得分
>E
级
Yes
是
QA
improvement.
向供应商发出带纠正措施的稽核报告并跟踪执行
Annual
audit
report
年度稽核报告
Issue the supplier audit report with
corrective action and follow up the
Attachment
附件
8.2
Supplier Data
Sheet
供应商资料表
Date
日期
:______
_______
-
-
-
-
-
-
-
-
-
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