管理英语4形考4

[

题目

] Self-esteem needs might include the ______ from a workplace.

[

答案

]rewards

[

题目

]______ clearly communicate with and actively listen to employees

is essential to improve

their performance.

[

答案

]Being able to

[

题目

]______

the

job,

employers

don'

t

want

to

hire

people

who

are

difficult to get along with.

[

答案

]Regardless of

[

题目

]

—< /p>

__________

—

You might as well write a thanks-note.

[

答案

]Could you suggest some ways of the rewards

？

[

题目

]

—

Do you mind if I use vouchers to spend in a restaurant

？

—

__________

[

答案

]Not at all. Go ahead.

[

题目

]

—

Wow! This is a fantastic project! I' ve never known you' re so

creative.

—

__________

[

答案

]Thanks for your compliments.

[

题目

]

—

You' d better not push yourself too hard. You can ask the team

and listen.

—

__________

[

答案

]You are right.

[

题目

]

—

Can I get you a couple of tea

？

—

_________________________.

[

答案

] That' s very nice of you

[

题目

]All

the

team

members

tried

their

best.

We

lost

the

game,

_________.

[

答案

]however

[

题目

]An

appreciated

gift

and

the

gesture

of

providing

it

will

______

your coworker' s day.

[

答案

]light up

[

题目

]Companies

are

______

interested

in

your

soft

skills

______

they

are in your hard skills.

[

答案

]as

…

as

…

[

题目

]Fifty-five

per

cent

of

the

respondents

said

that

praise

and

attention from their

supervisor

would

make

them

feel

______

the

company

cared

about

them and their well- being.

[

答案

]as if

[

题目

]I think a big part of it is ______ we know how to have fun on the

job.

[

答案

]that

[

题目

]Learning new things has always been a great ______ for me.

[

答案

]motivator

[

题目

]The

leader

______

at

creating

opportunities

to

provide

rewards,

recognition and thanks

to his or her staff.

[

答案

]excels

二、

听力理解：

听录音，

判断正误（共

50

分）

。

请听录音：

UNIT4TL. MP3

操作提示：

正确选

T

，

错误选

F

。

1.

Human

resources

supported

the

proposal

of

giving

the

business

intelligence a pay incentive

every three months at the beginning. [F]

2. Brad from human resources supports Scott' s idea. [T]

3. Carlotta is the manager of HRD. [F]

4.

Men

and

women

in

the

business

intelligence

team

who

have

been

selected to get the prize

will receive the same rewarding things. [F]

5. The prize-winner cannot choose the prize that costs more than $$500. 7.

The prize-winner

can only have material awards and no day off. [T]

二、

阅读理解：

根据文章内容，

判断正误（共

50

分）

。

THE RIGHT WAY TO MOTIVATE EMPLOYEES

It' s important for a CEO to be passionate and enthusiastic, but there' s a

line of professionalism

that must always be maintained.

According to a report from the technology website Venture Beat, PayPal

CEO David Marcus wrote

a

critical

letter

to

his

employees

blaming

them

for

not

using

PayPal

products and encouraging

them to leave if they didn' t have the passion to use the products they

work for.

According to the website, part of the leaked letter reads:

It' s been brought to my attention that when testing paying with mobile

at Cafe 17 last week,

some

of

you

refused

to

install

the

PayPal

app,

and

others

didn'

t

even

remember their PayPal

passwords.

That'

s

unacceptable

to

me,

and

the

rest

of

my

team,

everyone at PayPal should use

our products where

available. That' s the only way we can make them

better, and better.

In closing, if you are one of the folks who refused to install the PayPal

app or if you can' t

remember

your

PayPal

password,

do

yourself

a

favor,

go

and

find

something that will connect

with your heart and mind elsewhere.

While

not

obvious

at

first,

the

letter

reveals

a

problem

of

morale

and

culture at PayPal. As

an

executive,

you

certainly

want

your

employees

to

use

and

promote

your products. However,

when faced with a situation where staff isn' t embracing what they make,

you need to investigate

the root of the problem -- not threaten.

When faced with internal problems, good executives start by asking why.

They reach out to their

executive

team

first

and

then

to

the

entire

staff

to

find

the

root

of

a

problem and how to

fix it. Sending out a one-sided note about the problem is not leading, it' s

retreating.

Leadership

starts

by

listening. Good

executives

need

to

get

out

among

the staff and ask questions

and

listen

without

judgment

or

reaction.

The

fact

that

company

employees are not embracing

and

using

its

products

is

a

failure

of

leadership

that

Marcus

needs

to

address by self-reflection.

At the end of the day, if his employees have to be forced to use the app,

how can he expect

consumers

to

want

to

willingly

pay

to

use

it

？

Marcus

should

have