9种常用英文信件写作介绍

（二）

9

种常用英文信件写作介绍

1

、投诉信

A

、开头：自我介绍，交代投诉内容 ，表明本信的目的和要求。

B

、正文：说明情况，讲清利害，分析利弊。

告诉对方你因此受到的伤害或不便，提

出解决问题的建议， 表明希望如何处理。

、结尾：表达希望问题得到迅速恰当解决的强烈愿望。希望尽快得到满意 的答复。

D

、常用句型：

I am writing to you to complain about

…

I am writing to express my dissatisfaction with/at

…

I beg to call your attention to the fact that

…

I wish to refer you to an incident which occurred

…

, calling for some remedial action.

I very much regret to have to inform you that

…

I am totally/completely disappointed/upset to find

…

I find it awful/quite distressing that

…

My experience in

…

on

…

(date) shocked me. I can hardly put up with it.

There are some problems with the

…

that I wish to bring to attention. For one thing, there

is

…

, For another,

…

..

I can hardly stand/bear/tolerate/put up with it any more.

To

improve

the

situation/solve

the

above

problem,

it

is

advisable

for

you

to

take

the

following measures:

…

I look forward to a day when we could really enjoy a more efficient service.

I hope that the above situation will be improved as soon as possible.

If it is not properly settled, I would ask you to give my money back, or I would complain to

the Consumer

’

s Association.

I request you to be kind enough to solve the problem as soon as possible.

2

、咨询信、请求信、说明信

A

、开头 ：简要告知身份，表明写信原因或请求。

B

、正文：详细阐明询问、请求的具 体内容、希望获得的信息。

说明信应写明原因、

实情及希望对方做些什么。强调所需信息

/

帮助的重 要性（按要求）

。

C

、结尾：表达谢意，希望得到对方 回复、帮助或合作。

D

、常用句型：

I would like to inquire about some information concerning/regarding

…

I am writing in the hope that you can

…

I am writing because I would like to

…

Needless to say, your approval of my request will be beneficial not only to myself but to the

company.

Could you tell me what I have to do to

…

It is sincerely requested that you

…

My first question is that

…

Should I need to send further materials, please let me know.

If additional information is required, please advise me at

your early convenience. Should I

send you copies of my qualification in advance?

I

would

be

much

obliged

to

you

if

you

could

let

me

know

the

procedures

I

have

to

go

through.

Your prompt and favorable attention to my inquiry would be highly appreciated.

Please render me some valuable advice which is conducive to my final decision.

I am looking forward to a favorable reply at your earliest convenience.

3

、道歉信

A

、开头：简单交代对何事进行道歉。

B

、正文 ：解释事情发生的原因，消除误会或矛盾。

C

、结尾：再次表示遗憾何歉意，提 出建议或安排。

D

、常用句型：

I must apologize to you for

…

I am very sorry that..

I regret to inform you that I will not be able to

…

I am afraid what I have done has caused many inconveniences to you.

I sincerely hope you understand that I offended you quite unintentionally.

I believe you can understand that I have not intended to hurt you.

I owe you an apology.

It is my fault.

I am to blame for this unpleasant thing.

Please pardon/excuse/forgive me.

I sincerely hope that you will kindly accept my apologies.

I will try my utmost not to make such a stupid mistake again.

I trust the settlement of the matter will meet your wishes.

I hope you will kindly forgive my lapse of attention.

I am so sorry to have put you to/into so much trouble.

4

、感谢信

A

、开头：表达谢意，提及受到的帮 助。

B

、正文：回忆该帮助，高度评价

/

赞扬 对方，表达当时感受。

C

、结尾：再次表达谢意，提出回报希望。

D

、常用句型：

I am grateful/thankful to you for

…

I am much obliged to you for your help.

I shall always appreciate the assistance you have given me.

I am writing to express my thanks to you for the many kindnesses you showed me when I

was in hospital.

It was most thoughtful and generous of you to send me such a beautiful and fancy gift.

Thoughtful considerate considerable

It

’

s very kind of you to help us.

I hope you can know how much I appreciate your hospitality and your many kindnesses to

me.

But for your help, I would not..

If it had not been for your timely assistance, I am afraid that..

Thanks from the bottom of my heart for

…