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5.nonverbal communication(1)

作者:高考题库网
来源:https://www.bjmy2z.cn/gaokao
2021-02-01 13:15
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2021年2月1日发(作者:ermenegildo)


French gesture for 'I don't believe you'




guess what this gesture means?



?


Praise/ for me/ Good luck



/



screw you



Who won the game of one-on-one basketball?



?


a.


The man on the left



?


b.


The man on the right





?


a. She will ask them to sit somewhere else.



?


b. She will stare at the space


?


c. She will leave, saying nothing to the three people who invaded her personal space.



?


Two business people are sitting at a negotiation table. One is from Africa and one is from Europe.


The African businessman is putting his index finger to his temper, which means he is thinking how to


start negotiating with has counterpart. The gesture seems to annoyed the European businessman, who


has got impatient and stands up and shouts, “Why do you say at the beginning of our negotiation that


I?m crazy?” The African, himself, is confused and is at a loss as to what has gone wrong.




Intercultural


Non-verbal Communication



Nonverbal Communication



More than 55% messages are communicated nonverbally!


People turn to believe nonverbal codes when they contradict the verbal ones!



tion:


?


Nonverbal


communication


involves


all


nonverbal


stimuli


in


a


communication


setting


that


is


generated


by


both


the


source


and


his


or


her


use


of


the


environment


and that


has


potential


message


value for the source or receiver. (Samovar and Porter, 2004)


?


Nonverbal


communication


is


the


communication


using


our


bodies,


gestures


and


tones


of


voice



everything except the actual words we use.


Definition: (2)


?


“Metacommunication


(beyond


the


usual


communication),


paralinguistics,


second


-order


messages,


the silent language, and the hidden dimension of communication.” (Hal


l, 1959)


Definition in Chinese


?

< p>
一个人(或多个人)不利用言语形式或只利用副语言形式所传达的信息被另一个人(或多个


人)接收的交际行为。



?


非言语交际包括在交际中认为的和环境产生的对于传播者或受传者含有潜在信息的 所有的刺


激,简单地说就是



不用语言 的交际



,被称作


< br>无声的语言



。非语言交际在人类交际中非常重


要。因为它最能反映一个人的情感或情绪状态。





Overview of Nonverbal Communication


2. Different categorization

















安德逊(


Andersen


,见

< p>


Samovar et al




1991



287)


的分类系统


:




1


)时间学


(chronemics)


——


研究人们利用时间的方式及其意义。




2


)空间学(

< br>proxemics



——


研究 人际距离及空间使用方式及其意义


m



3



身势学



kinesics



——


研究人们的 面部表情



facial expression




身体动作


< p>
body movements




手势(


gestures


)等。



4


)体触学(


haptics



——


研究身 体接触所传达的信息。



















5


)外表(


physical app earance



——


研究人们的肤色 、衣着打扮及身体形态等。







6


)目光 学(


oculesics



——


研究人们通过目光接触(


eye contact


,眨眼(


blinks



,眼珠


转动(


eye movements


)及瞳孔放大(


pupil dilation


)等所传达的信息。







7


)副语言




paralanguage



vocalics



——

研究声音的非言语成分




nonverbal elements



所传达的信息。







8


)嗅觉学(


olfactics



——


研究人们如何通过气味来传达信息。





Act out the following ideas:


?


Me?


?


Stop.


?


No.


?


Come here.


?


I?m full.



?


It?s smelly here.



?


I don?t know.



?


Go away.



?


I can?t hear it.



?


I am surprised.


?


We share a secret.


?


Everything is fine.


?


I?m warning you.



?


I feel embarrassed.


?


I cannot believe this nonsense.


?


Oops, I forgot it.



1. Repeating:



using verbal message to repeat a point one tries to make.



?







e.g. knocking the table while saying, “silence, please.”



2.


Complementing:


closely


related


to


repeating.




Although


messages


that


repeat can


stand


alone,


complementing generally adds more information to messages.


?







e.g. Smiling and saying, “Welcome!”



3. conveying: convey our emotions and our attitudes towards the people we are communicating with.



4.


Substituting:


we


use


substitution


in


nonverbal


communication


when


we


perform


some


action


instead of speaking.


5.


Regulating:


we


often


regulate


and


manage


communication


by


using


some


form


of


nonverbal


behavior. Our nonverbal behavior helps us control the situation.


6.


Contradicting:


on


some


occasions,


our


nonverbal


actions


send


signals


opposite


from


the


literal


meanings contained in our verbal messages.




1.1



Body Language


?


Body language refers to all nonverbal codes which are associated with body movements.



?


Body


language includes gestures, head movements, facial expressions, eye behaviors, postures and


other displays that can be used to communicate.

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