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广东外语外贸大学公开学院辅导资料
商务英语写作
参考答案
（课程代号：
5440
）
I.
Multiple-choice:
For
each
sentence
there
are
four
choices
marked
A,
B,
C,
and
D.
Choose the one that best
completes the sentence. (1 point each)
1 D
2 B
3 B
4 B
5 A
6 D
7 D
8 C
9 C
10 D
11B
12 D
13 A
14 C
15 B
16A
17 A
18 D
19 C
20 B
2
1.
D
22.A
23.D
24.C
25.D
26.A
27.B
28.A
29.C
30.D
31.B
32.D
33.C
34.A
35. A
36.B
37.A
38.B
39.C
40.D
41.C
42. C
43.B
44.D
45.B
46.B
47.B
48.C
49.A
50.C
II. Fill each of the blanks with a
correct word or phrase choosing from the following
list.
Change the form when
necessary and use each item once only. Pay
attention that in each
list, there are
2 extra words for choice. (1 point each)
1. order
6.
inconvenience
d
21. reject
26.
claiming
31. meet the bill
36. interest
2.
line
7. Thank
ed
22.
disqualified
27. reduction
32. appreciate
37. honor
3. regret
8. supply
ching
up for
4.
out of stock
9. items
erized
ize for
5. resume
10. stock
g
23.
return
ial difficulties
33. accept
38. prices ruling
24. expenses
25. Canceling
29.
cause
r extension
34. further bill
35. balance
39. limit
40. amount
(41)happy
(42) agreed
(43) sympathize
(44)temporary
(45)settle
(46)exception
(47) valued
(48)maintain
(49)additional
(50) wish
(51) delighted
(52) manufacturer
(53) Enclosed
(54) aiming
(55) recommend
(56) market
(57) popular
(58) households
(59) abroad
(60) first
参考答案
第
1
页，共
18
页
t
ive
t
e
67.
rejects
e
70.
inconvenienced
71. impressed
72. low
73 . meet
74. terms
75. establish
76. amount
77. convinced
78. competitive
79. promptness
80. supply
III.
Rearrange
each
group
of
numbered
sentences
from
the
text
of
business
letters
so
that
they will read logically. (1 point each)
Group 1:
3 ---1---5 ---2---4
Group 2:
3---2
---5---4---1
Group 3:
3--- 2---5--- 4---1
Group 4:
3---2
---4---5---1
Group 5:
2--- 5---3--- 1---4
Group 6:
2---3
---1---5---4
Group 7:
2---
4--- 1-- -5--- 3
Group 8:
3---2---5---4---1
Group 9:
4---1---5---3---2
Group 10:
5
—
4
—
2
—
1--3
IV
.
Write a letter based on each of the
situations below. Pay attention to the format of
your letter. (15 points
each)
评分标准：
评分档次
1.
2.
3.
4.
11-15
6-10
0-5
1.
信息不够完整
2.
语言不得体，用
词不准确
格式不正确
要求
信息完整
1.
信息完整
语言得体，用词准确、恰当
2.
语言得体，
用词准
没有或极少语法错误
确、恰当
格式正确，书写工整
3.
有少数语法错误
参考范文
1.
Sample for
reference
AAA Corporation.
April 8, 2008
Ms. Maria
Detecht
Sales Representitive
House & Office Enterprises Corp.
4737 Hastings Street, Barnuby, B.C.
V5C 2KB Canada
Dear Ms. Dechet,
We
have
received
your
letter
asking
for
advices
on
how
to
improve
the
quality
of
your
参考答案
第
2
页，共
18
页
vacuum cleaners.
According to
our research and inspection of your vacuum
cleaners, we found that they made
too
many noises when they are working, which may make
customers feel quite irritated.
Our suggestion is that the
noise level of the vacuum cleaners should be
reduced. We believe
your product will
soon enjoy high popularity in the local market.
Best regards.
Sincerely
yours,
Mary Lee
Marketing
Manager
3.
Sample for
reference
Michel Artois Limited
May 15, 2008
Dear Mr. Hall,
Thank
you
for
your
letter
dated
May
04,
2008.
We
are
terribly
sorry
for
the
delay
in
delivering the five photocopiers that
you ordered last month.
An
unexpected
electricity
failure
stopped
us
from
meeting
our
production
requirement
these
days,
which
was
the
reason
why
we
failed
to
dispatch
the
goods
in
time.
The
problem,
however, has
been solved
and
we assure
you that it won’t
happen
again.
We
will
send
you
the
five
photocopiers
first
thing
in
the
morning
tomorrow.
I
hope
this
arrangement is
satisfactory.
Please
accept
our
sincere
apology
for
the
delay
and
the
inconvenience
this
might
have
brought you.
Yours faithfully,
Lucy Liu
Sales Manager
for reference
Leshan Divine Horse Travel Agency
308 Tuqiao Street Leshan, Sichuan
参考答案
第
3
页，共
18
页
814000, China
February 1, 2005
Miss Helen Kachru
Marketing
Director
Burgess International Tourism
Limited
1158.
40
th
Avenue, N.E., Calgary,
Alberta
…
T2E 6M9
Canada
Dear Miss Kachru,
I
’
m delighted to
know that you will visit our firm.
Unluckily, however, I will be on a
business trip during the time period that you
proposed and
will not be back until 25
March.
Is it possible that
you visit us after 26 March? My schedule will be
much flexible from March
26 to April 21
and I can receive you at any time then.
I believe that there is great potential
in the tourist market in Sichuan and that we will
surely
have a long-term cooperation in
this field.
Looking forward to seeing
you.
Yours sincerely,
XX
Marketing Manager
4.
Sample for reference
Pengbu Pearl Food Corporation
178 Zhongrong Street, Bengbu, Anhui
233000, China
June 16, 2008
Mr. Zamir Alcimov
Import
Manager
Polar Bear Corporation
18 Frontvikh Brigad Street,
620048, Ekstaringberg, Russia
Dear Mr. Alcimov,
We are very pleased to know
that you are considering our products for
promotion.
参考答案
第
4
页，共
18
页
The
samples
you
have
requested
are
now
available.
Samples
are
free
of
charge,
but
according to our company’s
po
licy, the customer needs to pay the
shipping cost.
50
packages of biscuits will be sent immediately as
soon as the standard US$$80 shipping
payment
is
transferred
to
our
account
No.
9-2432
at
Bank
of
China
or
when
you provide us with
your DHL, UPS or FedEx account number.
We are sorry for the inconvenience
and hope you can understand our position. I hope
this
little formality will not stand in
the way of our future relationship.
We hope your customers like our
products.
Look forward to
our future cooperation.
Best regards.
Yours
sincerely,
Qu Hailang
General Manager
5.
sample for reference
Bizloop
Information Service Company
3M
Dear Sir,
We are very gla
d to tell you
that we are now ordering 2000 packs of grade “A”
3.6 Floppy
disks from you at the quoted
price of $$35 per pack.
We request 10 disks to one pack and
each disk should have a plastic protective case.
The date
of receiving these goods
should not be later than October 10. You may
charge our order to our
charge account,
68486668.
If
we
find
this
order
satisfactory,
we
will
place
large
regular
orders
with
you
in
the
near
future.
Best regards.
Sincerely yours,
Christina
Purchasing Manager
6.
sample for
reference
Red Sun Import &
Export Co. Ltd
参考答案
< br>第
5
页，共
18
页