roof人民邮电版 剑桥bec真题集第四辑 阅读真题TEST 2 解析

RART 1

Look at the statements below and the advice to businesses on the

opposite page about

using other companies to run their IT services.

1

、

the need to

teach skills to employees

working on the outsourced

process

2

、

remembering the

initial reason

for setting up the outsourced

project

3

、

the

need to

draw

up

agreements

that set

out how integration is to

be achieved

4

、

addressing the issue of staff who work on the outsourced process

being at a distant site

5

、

the importance of making someone responsible for the integration

process

6

、

staff on the outsourced project familiarising themselves with

various details of the business

7

、

problems being associated with an alternative to outsourcing

When a business decides to outsource its IT services, it needs to

consider the question of integration. Four experts give their views.

ca Tramcere, Silica Systems

An outsourced IT service is never a fully independent entity. It is

tied to the home company's previous and continuing systems of working.

But

despite

the

added

responsibility

of

managing

new

ways

of

working,

many

businesses

ignore

the

integration

process.

They

fail

to

establish

contracts

that define the ways in which the two companies will work

alongside one another

, and focus solely on the technological aspects of

service delivery.

Rayner, Domola

Businesses

need

to

build

integration

competency

centres

dedicated

to

managing

the

integration

effort.

It

is

critical

to

have

an

individual

in

charge to check

that the external and internal business operations work

together. Although companies often think of outsourcing as a way of

getting

rid

of

people

and

assets,

they

need

to

remember

that,

at

the

same

time,

outsourcing

involves

gaining

people.

Because

there

is

a

new

operation

being

carried

out

in

a

different

way

outside

of

the

home

business,

this creates a

training

element.

n Locke, Digital Solutions

Communication

is

the

key

to

success,

and

outsourcing

to

other

regions

or countries can lead to a range of problems. For any such initiative,

it is necessary to

create a

team

where there

is good, open

communication

and

a clear

understanding

of objectives and incentives

. Bringing people

to the home location from the outsourced centre is necessary, since it

can aid understanding of the complexities of the existing system. To

integrate efficiently,

outsourcing personnel have to

talk to

the home

company's executives and users to understand their experiences.

Noon, J G Tech

One way to avoid the difficulties of integration is to create a

joint-venture company with the outsourcer. Thus, a company can swap its

assets for a share of the profits.

Yet joint ventures bring potential

troubles

,

and

companies

should

be

careful

not

to

lose

sight

of

the

original

rationale for outsourcing

: to gain cost efficiencies and quality of

service

in

an

area

that

for

some

reason

could

not

be

carried

out

entirely

in- house.

The

complexities

and

costs

of

a

joint-venture

initiative

should

not be underestimated.

这篇文章讲 的是外购（

outsourcing

）

,

分别有四位专

家就这个问题给出了自己的看法。

A

段的专家强调建立合同的重要性，

B

段专家

认为要派专人负责，

C

段专家讲外派人员和本公司之间要有一个互动，

D

段专家

讲如果与外包商

（

outsourcer< /p>

）

组成联合企业的话可能带来的一系列问题。

如果

对文章有个大概、基本的了解，很多题目不用细看就可以得出结论。