economical-庞然大物
史上最全的外贸基本英文邮件模版
外贸邮件的模版
,
包括
“
开发信
”
、
“
请求建立商业关系
”
、<
/p>
“
主动跟新买家建立联系
”
、
“
对新买家要求建立业务联系的回复
”
、
“
向老客户介绍公司新
的产品信息
”
、
“
回复
对某个产品的查询
”
、
“
无法提供对方查询中所要求的产品时
”
、
“
查询对方公司的
产品
”
、
“
几种报盘
”
、
“
信用证相关
”
、
“
< br>报价相关
”
，
“
放假通知
”
、
“
圣诞节祝福邮件
”
等模版
.
开发信模板
(
一
)
Company
Name:
Mailing Add:
Tel.:
Fax.:
Email:
Web.:
Kind Attn.: Mr. Jack Wey--
General Manager (hope I would be the GM one
day)
Subject: XXXXX Cooperation/
Dear Mr. Jack Wey
[Your company]
is the main [your product] manufacturer in China
since 1968,
our major clients are[those
have very good reputation and renown companies
in the field that have direct or
indirect biz with your company, i.e. IBM,
SONY .. ].
We believe that you can rely on us as
we provide you quite satisfactory service
and products with best quality at most
competitive price in the world. We are
very happy if you do not hesitate to
send us any of your inquiries and we will
always give satisfactory services.
Products:
(product range)
Standards:
(product design standard, if any)
Service: (product applicable field,
function)
Size: (don?t
fuckingly tell your client you don?t know)
Etc.
Certificates:
(certificates that your company got)
Annual Sales Turnover: ( just list some
number here,)
Staff no of
your company, if your company is big, if not, omit
this point)
Cover of Land
list some number here)
Looking forward to hearing from you at
your convenience.
Thanks & best regards,
P.S. I am attaching our
product catalogue/scope of service for your future
reference in my following email to you,
please kindly check.
(
please don?t send your product catalogue in the
email, you are telling him
here is
showing your respect to him that you are sending
good info to him,but
not spam,
therefore, you better send another email to your
client with your
product catalogue.
Your client will check it if your products are of
him/her
interest)
YOUR NAME
POSITION
DEPARTMENT
COMPANY NAME
ADD
TEL
MOBILE
FAX
EMAIL
WEB
Dear all, I am jack wey, this above
mentioned email for marketing is only one
sample to your general potential
clients, it would be revised accordingly to
different clients.
Kindly be informed that email marketing
is mainly depending on your SET title,
therefore pls try to improve TO SET THE
TITLE OF YOUR EMAIL.
（开发信的成功与否，
跟开发信内容的大少无关，
关键是你怎么把涉及到客户每
一个利益、兴趣都说到，能连起来，他都会像继续看下去，
要不我们还看电视连
续剧干嘛？
)
邮件开发成功与否与以下几个方面有关（个人认为）：（按主次顺序）
< br>
1.
邮件标题
（要是我，
邮件标题一看就知道是推销的，
I
am sorry, please fuck off
and stay in
my trash box
）
2.
邮件内容是否吸引
/
对客户是否有效，有利可图；客户是否感兴趣
.
3.
所联系的人的职位和权利（
Pls send to the
RIGHT PERSON
）
4.
发信人日后沟通技巧，
plus
5. others
以上的开发信只是针对任意一家公司，
如果要想开发信更成功，
你就得研究或者
了解一下这个公司的
情况再发。
有的开发信中，并不能把所有东西都一一列出来，所以一天发个
100
封的开发
信的人，
一天很难记下前天发给谁了，
日后很难去跟踪，
也不知道自己以前说了
什
么，如果是这样，最好做个记录；邮件已发出
3
天之内，马上再
发一封邮件跟
踪，过
2
如没有回复，再
发一封了解，第三封邮件刚发后
30
分钟，马上给个电
话。
记住，成功的开发信，一般要有电话跟踪才能比较有效果，当然有幸运的人，或
是客户也正好有询价，
有货采购才会直接跟你联系，
所以为
什么要日后电话沟通
的原因。
现在一般一个客户一天能收到很多
信，
你只有电话过去了，
说明你请况，
他才知道你是谁，什么公司，下次在电话的时候，他会说
“oh, Jack?
Jack wey
from China,XXX company? Oh,
how are you? …..”.
开发信模板
(
二
)
Dear Mr. JACK,
Thank you for your e-mail &
I do appreciate the content.
（讲得是我开发信的内<
/p>
容）
I
do not have any hesitation to start business with
your esteemed
company.
对
我公司感兴趣
Thus I ask you kindly to
arrange courier me full set of all your catalogs
in one
binder along with copies of all
your certificates , end user approvals ,..etc.
需
要一些文件进一步合作
Also, I would
like to hear from you in details about your
previous operation in
middle east area
.
Do you have agent,distrib
uter,..etc?
想成为我们代理分销商
Best Regards
XXXXXXXXXXXXX
现在说说我开发信主要的信息：
标题：
Mr. XXX +
他公司的名称
（点名道姓和公司，一目了然）
内容：
MOrning
！
Mr. XXXXXX
This is Jack, Sales Manager from a well
established PRODUCT manufacturer
in
China. Hope I reach the right person at the right
time to talk about
PRODUCT cooperation
and strategies for your company?
I did a little bit
res
earch on your company and I?m sure
you would be
continuously looking at
opportunities to expand your product supplying
scope/services and make it as the brand
to own your company reputation in
the
PRODUCT market and increase your market return
with your constant
efforts.
We can fulfill any of your
business needs and maximize your business profits
compared with lots of PRODUCT
manufacturers as we are newly launching
DDDD brand PRODUCT in international
market.
Our
business reference includes:
? 20 years appointed OEM for EU,USA
PRODUCT manufacturers
?
Approvals from
.......(
主要客户，最好是国际同行知名企业
)…
? 70%~80% products for
international application
(for more details, please contact us)
这个地方用黄色文字背景，突出公司优势
As the GM of
客户公司名称
, it is
your responsibility to find a sustainable and
trustworthy business partner
relationship and ensure a promising company
future.
我的公司
is interested in cooperating with you
to uncover the
PRODUCT demand of
客户市场
market from
now on. As you have
experiences in
PROCUT, it would be easier to seize the
opportunity to win
great PRODUCT demand
in
客户市场。
（这里很明显的标示你的合作意图和对客户公司的了解及所联系人的职责所在，
没有人会反对你强调他的职责和利益）
Hope to have your excited
feedback TODAY.
Thanks ?ards,
JACK
24 hours
available for you!
请求建立商业关系
Rogers
Chemical Supply Co. 10E.22Street Omaha8, Neb
Gentlemen: We
have obtained your name
and address from Aristo Shoes, Milan, and we are
writing to enquire whether you would be
willing to establish business relations
with us. We have been importers of
shoes for many years. At present, We are
interested in extending our, range and
would appreciate your catalogues and
quotations. If your prices were
competitive we would expect to transact a
significant volume of business. We look
forward to your early truly
yours
自米兰职权里斯托鞋类公司取得贵公司和地址，
特此修函，
祈能发展关系。
多年来，
本公司经营鞋类进口生意，
现欲扩展业务范围。
盼能惠赐商品目录和报
价表。
如价格公道，本公司必大额订购。
烦请早日赐复。
此致
2.
回复对方建立商业关系的请求
Thank your for your letter of the 16th
of this month. We shall be glad to enter
into business relations with your
company. In compliance with your request,
we are sending you, under separate
cover, our latest catalogue and price list
covering our export range. Payment
should be made by irrevocable and
confirmed letter of credit. Should you
wish to place an order, please telex or
fax us.
本月
16
日收到有关商务关系的来函，
不胜欣喜。
谨遵要求
另函奉上最新
之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订
货，
请电传或传真为盼。
此致
敬礼
请求担任独家代理
We would like to inform you that we act
on a sole agency basis for a number of
manufacturers. We specialize in
finished cotton goods for the Middle eastern
market: Our activities cover all types
of household linen. Until now, we have
been working with your textiles
department and our collaboration has proved to
be mutually beneficial. Please refer to
them for any information regarding our
company. We are very interested in an
exclusive arrangement with your
factory
for the promotion of your products in Bahrain. We
look forward to your
early reply. `
本公司担任多家厂家的独家代理，专营精制棉织品，包括各灯家用
亚麻制
品，行销中东。
与贵公司向有业务联系，互利互作。贵公司纺
织部亦十
分了解有关业务合作之情况。
盼望能成为贵公司独家代理，促销在巴林市场的
货品。
上述建议，烦请早日赐复，以便进一步联系合作。
此致
敬礼
拒绝对方担任独家代理
Thank you for your letter of 1
September suggesting that we grant you a sole
agency for our household linens. I
regret to say that, at this stage, such an
arrangement would breather premature.
We would, however, be willing to
engage
in a trial collaboration with you company to see
how the arrangement
works. It would be
necessary for you to test the market for our
products at you
end. You would also
have to build up a much larger turnover to justify
a sole
agency. We enclose price lists
covering all the products you are interested in
and look forward to hearing from you so
on.9
月
1
日有关建议担任家用亚麻
制品
独家代理的来信收悉。
谨致衷心谢意。
目前时机尚未成熟，
不能应允该安排深感
抱歉。
然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明<
/p>
担任独家代理的能力，
贵公司宜上述货品作市场调查，
研究是否可扩大现有之营
业额。奉上该货品之报价单，敬希查照。专此候复
。
此致
敬礼
同意对方担任独家代理
Thank
you
for
your
letter
of
12
April
proposing
a
sole
agency
for
our
office
machines. We
have
examined
our
long
and,
I
must
say,
mutually
beneficial
collaboration. We
would be very pleased to entrust you with the sole
agency
for
Bahrain.
From
our
records,
we
are
pleased
to
note
that
you
have
two
service
engineers
who
took
training
courses
at
our
Milan
factory .the
sole
agency will naturally
be contingent on you maintaining qualified after
sales staff.
We
have
drawn
up
a
draft
agreement
that
is
enclosed.
Please
examine
the
detailed
terms
and
conditions
and
let
us
know
whether
they
meet
with
your
approval.
On
a
personal
note,
I
must
say
that
I
am
delighted
that
we
are
probably going to strengthen our
relationship. I have very pleasant memories
of
my
last
visit
to
Bahrain
when
you
entertained
me
so
delightfully .I
look
forward to reciprocating on your next
visit to Milan. My very best wishes to you
and your wife. 4
月
12
日建议担任为公室器具之独家代理来信已经收悉。
过去
双方合作皆互利互助，
能获您的眷顾作我
公司于巴林的独家代理，
殊感荣幸。
据
知您公司两服务技师曾到我公司米兰工厂受训。
相信您公司在
取得代理权后，
仍
会继续注重合格售后服务人员的训练。
现随信附上协议草稿，
请查实各项条款
，
惠复是盼。
能加强业务，我亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感
激。祈盼您莅临米兰
时，容我一尽地主之谊。
此致
敬礼
借引荐建立业务关系
At the
beginning of this month , I attended the Harrogate
toy fair. While there, I
had an
interesting conversation with Mr. Douglas Gage of
Edutoys plc about
selecting
an
agency
for
our
teaching
aids.
Douglas
described
your
dynamic
sales
force
and
innovative
approach
to
marketing.
He
attributed
his
own
company?s success to
your excellent distribution network that has
served him
for several years. We need
an organization like yours to launch our products
in
the
UK.
Our
teaching
aids
cover
the
whole
field
of
primary
education
in
all
subjects .Our patente
d
?Matrix? math apparatus is particularly
successful. You
may have reservations
about American teaching aids suiting your market.
This
is not a problem since we have
complete range of British English versions. I
enclose
an
illustrated
catalogue
of
our
British
English
editions
for
your
information.
Please
let
me
have
your
reactions
to
the
material.
I
shall
be
in
London
during
the
first
two
weeks
of
October.
Perhaps
we
could
arrange
a
meeting
to discuss our proposal.
本用
初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯
?
盖
齐先生一谈，提及本公司正物色代理人推广教学器材一事。
< br>
盖齐先生赞扬贵公
司积极推广产品，
< br>不断推出新的推销方法，
并把其公司的成就归于贵公司完善的
经销网络。贵公司的经验，正能替本公司在英国经销产品。
本公司生产初级教
育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪。
除美国教学器
材外，
亦备有全套英式英语版教材，
适合当地市场，
贵公司无需忧
虑切合市场需
求。
现附上配有插图的
英式英语版教材目录，盼抽空细阅，并赐知宝贵意见。
本人拟于
10
月头两星期前往伦敦，
未知能否安排会面，
就以上建议作一详谈
?
此
致
敬礼
与过去有贸易往来的公司联系
We
understand from our trade contacts that your
company has reestablished
itself in
Beirut and is once again trading successfully in
your region. We would
like
to
extend
our
congratulations
and
offer
our
very
best
wishes
for
your
continued success.
Before the war in Lebanon, our companies were
involved
in
a
large
volume of
trade
in
our
textiles. We
see from our records
that
you
were
among our best tem customers. We very much hope
that we can resume
our mutually
beneficial relationship now that peace has
returned to Lebanon.
Since we last
traded, our lines have changed beyond recognition.
While they
reflect current European
taste in fabrics, some of our designs are
specifically
targeted
at
the
Middle
Eastern
market.
As
an
initial
step,
I
enclose
our
illustrated catalogue
for your perusal. Should you wish to receive
samples for
closer inspection, we will
be very happy to forward them. We look forward to
hearing from you.
从同行中获悉贵公司贝
鲁特复业，生意发展迅速。得闻喜讯，
不胜欢欣。谨祝业务蒸蒸日上。
< br>
黎巴嫩战事发生前双方曾有多宗纺织品交易；
贵公司更
是本公司十大客户之一。
现今战事平息，
亟盼能重展双方互惠的
业务联
系。
自上次合作至令，
产品款式变化极大。
除了有迎合欧洲人口味的款式这外，
亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供
初步参考。
职需查看样本，还望赐知。
确认约会
I would like to confirm our appointment
to discuss the possibility of merging our
distribution networks. I am excited of
the prospect of expanding our trade. As
agreed,
we
will
meet
of
our
office
in
Bond
Street
at
Monday
20
March.
I have scheduled the whole day for the meeting. If
for any reason you
are
unable
to
attend,
please
phone
me
so
that
we
can
make
alternative
arrangements.
Please let me know if you would like our office to
arrange hotel
accommodation. I look
forward with great pleasure to our meeting.
承蒙拨冗讲
讨论合并双方销售网，
以扩大贸易发展范
围，
深感兴奋。
现特修函确定会议日程。
谨于
3
月
20
日星期一在邦德街办公室候教，
请贵公司代表于当日早上<
/p>
9
时莅临
指导。若因故未能抽空出席，烦
请致电告知，以便另行安排会晤。
未知是否需
代为安排旅馆膳宿
?
请尽早赐知，
以便早作准备，
款待贵客。
谨此预祝会谈成功。
感谢客户订货
Gillette-
burns Co. 322 Greenwood street Cleveland 5,Ohio
Gentlemen: Thank
you for your order
No.464 of 20 September. The models you selected
from our
showroom
went
out
today
under
my
personal
supervision.
The
package
is
being
airfreight
to
you
on
Swissair.
The
relevant
documentation
is
enclosed
enjoyed meeting you and hopes that this
order represents the beginning of a
long and prosperous relationship
between our companies. The next time you
visit us, please let me know in advance
so that I can arrange a lunch for you
with our directors. Sincerely yours
谢谢
9
月<
/p>
20
日第
464
号定单。今天我已新自监督发送您自展览室挑选的产品。
该产品随附有关文件经瑞士航空
公司运送。
很荣幸与你会面，衷心希望是次定
单能加强双方的关系。
下次到访前，
烦请赐知，
俾能安排与本公司董事共进午餐。
向长期客户推销新产品
I
enclose an illustrated supplement tour catalogue.
It covers the latest designs,
which are
now available from stock. We are most gratified
that you have, for
several yeas.
Include a selection of our products in your mail-
order catalogues.
The resulting sales
have been very steady. We believe that you will
find our
new
designs
most attractive.
They
should
get
a
very
good
reception
in
your
market. Once you have had time to study
the supplement, please let us know if
you
would
like
to
take
the
matter
further.
We
would
be
very
happy
to
send
samples to you for
closer inspection. For your information, we are
planning a
range
of
classical
English
dinner
services
that
should
do
well
in
the
North
American market. We
will keep you informed on our progress and look
forward
to hearing from you.
随函寄奉配有插图的商品目录附页，
介绍最新设计的产品。
贵
公司的邮购目录多年来收录本公司产品，
产品销售成绩理想，
特
此致以深切谢
意。最新设计的产品巧夺天工，定能吸引顾客选购。烦请参阅上述附页，需
查看
样本，
请赐复，
本公司乐意效劳。
本公司现正设计一系列款式古典的英国餐具，
适合北美市场需求。如感兴趣，亦请赐知。
愿进一步加强联系，并候复音。
为商贸指南兜揽广告
Thank you for your business. You are
currently represented in our directory.
This
is
the
only
directory
of
its
kind,
which
reaches
all
companies
in
the
building and construction industry in
the UK. Advertising in our directory was a
wise
move
on
your
part.
We
are
currently
compiling
a
new
edition
of
the
directory
which
will
be
published
in
April
new
edition
will
be
expanded
to
include
major
manufacturers
of
plumbing
equipment
in
the
European
Community.
For
proper
coverage
in
the
directory,
you
ought
to
appear in more than one category. If
you do opt for a multiple listing, you will
be able to buy space in additional
categories at half price. You can be assured
that the new edition will be on the
desks of all the major decision makers in the
building and hardware trades. Please
complete the enclosed form and return it
with the appropriate fee. Thanks again
for your business.
衷心感谢惠顾。贵公
司商号已刊登在本公司的商贸指南中。
该指南乃唯一覆盖英国全部建筑公司的刊
物，在此刊登广告确是明智之举。
现下筹备<
/p>
1998
年
4
月
版
的贸易批南，新版
会罗列欧洲贡同
体的主要铅管业制造商。
为达到出色的宣传效果，
贵公司宜考虑
在不同类别刊登广告。
如蒙惠顾，
除首
个广告外，
其余类别的广告将可获半价优
惠。
< br>
该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格，
连同广告费用一并寄回。
专此盼候佳音。
请求客户作推荐人
Thank
you for your letter of 2 November. We are
delighted to hear that you are
to
please with the refurbishment of your hotel. As
your know .in our line of work,
we
depend
on
good,
reports
about our projects
to
win further business.
Our
clients
always
shop
around
and
look
for
references
before
committing
themselves.
With
your
permission,
we
would
like
to
use
your
hotel
as
a
reference when we discuss similar
refurbishments in the hotel industry. Would
you agree to our suggesting that future
clients should call you? It would also be
most helpful if we could occasionally
bring a client to look at your hotel. We
would, of course, stay overnight at
least. I?ll call you next week to hear your
reaction. Thanks again for you kind wor
ds.
从
11
月
2
日的来函得悉阁下对贵饭
店的整修感到满意，此消息对本公
司实是一鼓励。
设计行业重视声誉，客人在
< br>选择设计公司时必然会有所比较。
如蒙允许，
本公司欲请
贵饭店作推荐人，
证明
有关整修的质素。
未知可否让其他客户来电垂询
?
此外，
如获允准间或联同客户
前来参观贵饭店整修，定必有莫大帮助。当然，本公司会预订
房间，至少留宿一
晚。
通知客户价格调整
We enclose our new catalogue and price
list. The revised prices will apply from
1 April 1997. You will see that there
have been number of changes in our
product range. A number of improved
models have been introduced. Out
range
of washing machines has been completely revamped.
Many popular
lines, however, have been
retained unchanged. You will be aware that
inflation
is affecting industry as a
whole .Ws have been affected like everyone else
and
some price increases have been
unavoidable. We have not, however,
increased our prices across the board,
In many cases, there is a small price
increase, but in others, none at all.
We can assure you that the quality of our
consumer durables has been maintained
at a high standard and that our
service
will continue to be first class. We look forward
to receiving your orders.
谨谢上新的商品目录和价格表
。修订价格定于
1997
年
4
月
1
日起生效。产品系
列有一大革新，
增加了不少改良的型号，
扒出一系列新款的洗衣
机，
但许多款的
开动号仍保持不变。
通
货膨胀影响整个工业连带令货品价格上涨。
虽然如此，
本
公司并未全面提升价格，调整幅度亦不大。
本公司坚守一贯信念，务求出产优
质之耐用消费品，迎合顾客的需要。
< br>
谢谢贵公司多年惠顾，盼继续合作。
说明价格调整原因
I enclose our new price list, which
will come into effect, from the end of this
month. You will see that we have
increased our prices on most models. We
have, however, refrained from doing so
on some models of which we hold
large
stocks. We feel we should explain why we have
increased our prices. We
are paying 10%
more for our raw materials than we were paying
last year.
Some of our subcontractors
have risen there by as much as 15%. As you know,
we take great pride in our machines and
are jealous of the reputation for
quality and dependability that we have
achieved over the last 40 years. We will
not compromise that reputation because
of rising costs. We hope, therefore
decided to raise the price of some of
our machines. We hope you will
understand our position and look
forward to your orders.
现谨附上本公司新价
格表，
新价格将于本月底生效。
除了存货充裕的商品
外，
其余大部分货品均已调
升价格。是次调整原因是原材料价格
升幅上涨
10%
，一些承包商的价格调升到
15%
。
过去
< br>40
年，本公司生产的机器品质优良、性能可靠。今为确保产品质
量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。
回复感谢信
We greatly appreciate your letter
describing the assistance you received in
solving your air-conditioning problems.
We are now in our fifty-year of
operation, and we receive many letters
like your indicating a high level of
customer satisfaction with our
installation. We are pleased that our technical
staff assisted you so capably. We would
like you to know that it you need to
contact us at any time in the future.
Our engineers will be equally responsive to
your request for assistance. If we can
be of service to you again, please let us
know. Thank you again for your very
kind letter.
承蒙来信赞扬本公司提供的空
调维
修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸
之至。欣悉贵
公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，
本公司定当提供优秀技
师，
竭诚效劳。
在此谨再衷心感谢贵公司的赞赏，
并请继
续保持联络。
请客户征询其它公司
Thank
you for your enquiry of 5 May concerning silk
blouses. We regret to say
that we do
not manufacture clothing to your own designs to
the highest
European standards: Swan
Textiles corporation The industrial zone Shako.
We supply the factor with all their
silk materials. I enclose a swatch of our stock
materials for your examination. Should
you desire any of these samples made
up
into finished products, we can supply the swan
factory with them. We hope
that this
will be of help to you and wish you every success
in your business
dealings
谢谢<
/p>
5
月
5
月日来函
查询关于纡绸罩衫的事宜。
本公司只生产纡绸布
料，
供应纺织品批发商和制造厂家，
并没有制造成衣
，
因而未能接受贵公司订货，
谨致万分歉意然而，
本公司乐意推荐本地一家生产优质男装的工厂，
相信可按贵
< br>公司设计的款式制造符合欧洲最高标准的服装：
蛇口工业区天鹅纺织品公司。
该
厂的丝绸布料全由本公司供应，
随函了什样本以供查阅，
如贵公司认为适合，
本
公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。
谨祝生意兴隆，事
事顺达。
改善服务
Thank you for your letter of 26
January. I apologize for the delivery problems
you had with us last month. I have had
a meeting with our production and
shipping managers to work out a better
system for handling your account .We
know we made a mistake on your last
order. Although we have replaced it for
you, we want to make sure it does not
happen again. We have devised the
enclosed checklist to use for each of
your future order. It includes your firm?s
particular specifications, packing
requirements and marking instructions. I
believe can service your company better
and help you operations run more
smoothly with this safeguard. Please
contact us if there are any additional
points you would like us to include.
感谢
1
月
26
日来信。
对上月贵公司更换所需
货品，
唯恐类似事件再发生，
本公司生产、
运输和出
口部经理已商议制订更有效
方法处理贵公司事务，并为此特别设计清单。
随信奉上该清单，供贵公司今后
订货之用。
当中包括特殊规格、
包装要求和樗说明等栏目，
相信此举有助本公司
提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求
惠示。
拒绝客户的要求
Thank you
for your enquiry of 25 August. We are always
pleased to hear from
a valued customer.
I regret to say that we cannot agree to your
request for
technical information
regarding our software security systems. The fact
is, that
most of our competitors also
keep such information private and confidential. I
sincerely hope that this does not
inconvenience you in any way. If there is any
other way in which we can help. Do not
hesitate to contact us again.8
月
< br>25
日
信收悉，谨此致谢。
<
/p>
来信要求本公司提供有关软件保密系统的技术资料，但鉴
于同行向
来视该等资料为机密文件，
本公司亦不便透露，
尚祈见谅。
我真诚地希
望这样不会对贵公司造成不便。如需本公司协助其他事宜
，欢迎随时赐顾垂询。
祝业务蒸蒸日上
!
应付难办的客户
We have
been doing business together for a long time and
we value our
relationship of late, we
have not been able to provide the kind of service
we
both want. The problem is that your
purchasing department is changing orders
after they have been placed. This has
led to confusion and frustration for both
of our companies. In several instances,
you have returned goods that were
originally ordered. To solve the
problem, I propose that on receipt of an order,
our sales staff contact you to verify
it. If you decide on any changes, we will
amend the order and fax you a copy so
that you can check it. I trust this system
will cut down on delays and errors, and
allow our operations to run smoothly.
承
蒙多年惠顾，
本公司感激万分。
然近来合作出现问题，
令服务水准未能符合对
方要求，本公司为此提忧不已。
< br>
贵公司采部发出定单后，再三更改内容；更有
甚者，<
/p>
屡次退回订购之货品，
导致了双方公司工作中的混乱和困惑。
为避免问题
日趋严重，
特此在接到定单后，
由本公司销售人员与贵公司复核。
若需作出改支，
本公司把定单修改后电传副本，供贵公司查核。
盼
望上述办法经受减少延误，
促进双方业务发展。
祝贺新公司成立
It has just come to our attention that
you have lately opened your new
European headquarters in Brussels.
Congratulations on your bold venture. As
you know, our companies have had a long
business association in the UK. We
look
forward to collaborating with you in your European
venture. Please let us
know if we can
be of any assistance to you. We will be delighted
to help. We
wish you the very best of
luck and a prosperous future.
修改信用证
Dear Mr. Jones:
We have received your L/C No.121/99
issued by the Yemen Bank for
Reconstruction & Development for the
amount of $$19,720 covering 1,600
dozen
Men's Shirts. After reviewing the L/C, we find
that transshipment and
partial shipment
are not allowed.
As direct
steamers to your port are difficult to find, we
have to ship via Hong
Kong more often
than not. As to partial shipment, it would be our
mutual
benefit because we could ship
immediately whatever we have on hand instead
waiting for the whole lot to be
completed.
We, therefore,
are writing this afternoon, asking you to amend
the L/C to read:
We shall be glad if you see to it that
amendment is cabled without any delay,
as our goods have been packed ready for
shipment for quite some time.
Sincerely,
延期信用证的期限
Dear Mr. Jones:
We thank you for your L/C for the
captioned goods. We are sorry that owing to
some delay on the part of our suppliers
at the point of origin, we are not able to
get the goods ready before the end of
this month. As a result, we sent you a
cable
yesterday
reading:
L/C1415
PLSCABLE
EXTENSION
SHIPMENT
VALIDITY 15/31 MAY
RESPECTIVELY LETFOLLOWS
It
is expected that the consignment will be ready for
shipment in the early part
of May and
we are arranging to ship it on s/s
or
about 10th May.
We are
looking forward to receiving your cable extension
of the above L/C thus
enabling us to
effect shipment of the goods in question.
We thank you for your
cooperation.
Sincerely,
拒绝对方做独家代理商的要求
Dear Mr. Jones:
Thank you for your letter of 15th
September.
As we are now
only at the get-acquainted stage, we feel it is
too early to take
into consideration
the matter of sole agency. In our opinion, it
would be better
for both of us to try
out a period of cooperation to see how things go.
Also, it
would be necessary for you to
test the marketability of our products at your end
and
to
continue
your
efforts
in
building
a
larger
turnover
to
justify
the
sole
agency arrangement.
We enclose our latest pricelist
covering all the products we handle within the
framework of your specialized lines.