examples-界线
国外生活必备英文词汇全搜索－住
guest
旅客，宿客
宿篇
1
welcome to
欢迎到来
前台：
bellboy
行李员，旅客服务员
company
陪伴，同伴
madam
夫人，女士，太太
single
room
单人房
trip
旅行，旅程
double room
双人房
take care
of
管理，照看
intend
想要，打算
baggage
行李，
party
（参加共同活动的）一批，一
carry
运送，手提
组，一组人
suitcase
手提箱，衣箱
date
日期，日子
show
带领，指引，给
看
kind
种，类
lead
带领，引领，领路
bath
浴室
give sb.a hand
帮
...
的忙
shower
淋浴
allow
允许，准许
suite
（一套）房间
wish
愿，希望
deluxe
豪华的
pleasant
令人愉快的，舒适的
presidential
总统的，总统职务的
enjoy
享受
available
可用的，
合用的，
可得到的，
< br>a good time
快乐时光
可到达的
pleasure
快乐，愉快，高兴
fully
完全地，彻底地
not at
all
不用谢，没关系
name
名字，姓，姓名，名称
mention
提及，提到
address
地址
registration
登记，注册
the phone number
电话号码
at one's
service
为
...
服务
be able to
能，会
behind
在后面，在
...
背后
guarantee
保证，担保，包，管
remember
记住，记得
occupancy
占有，占用
return
送还，还归
peak
最高的，高峰的
firmly
稳固地
arrival
到来，到达
go to bed
上床睡觉
departure
启程，离开，出发
check
检查，核对
book
预定，定
list
名单，一览表
hotel
旅馆
fill to
填写
offer
提出，提供
form
表格
discount
折扣
have a look
看一看
vacancy
空，空房间
passport
护照
solid
全部地
mind
介意，反对
be full up
全满
fill out
填写
include
包括，包含
prepare
准备，预备
major
较大范围的，主要的
key
card
出入证
international
国际的，世界的
seat
座位
provide with
提供
file
档案
mini-bar
小冰柜
identificatio
n
身分的证明
sort
种类，类别
straight
马上，立刻
price
价格，价钱
separately
单独地
dollar
美元
opposite
在
...
的对面
service
服务，服侍
gift
礼品，礼物
of course
当然
elevator
[
美
]
电梯
rate
价格，费用
directly
直接地
tax extra
另加税金
straight
笔直的
look forward to
期待，希望
traffic
交通
receive
接待，接见，欢迎
distance
直接地
intersection
交叉点，十字路口
except
除
...
之外
try one's best
努力，尽力
suggest
建议，提出（意见，计划）
performance
演出
possible
可能的
等
acrobatic
杂技的
regulation
规则，规章，法规
popular
受欢迎的，大众（或某种人）
prefer
更喜欢
noise
噪音，嘈杂声
喜爱的
exchange
兑换，（货币）交换
several
几个，数个
tourist
旅行者，游览者，观光者
bill
钞票，纸币
misunderstand
误会，误解
famous
著名的，出名的
currency
货币
explain
解释，说明
tourist
attraction
旅游胜地
according to
根据
...
所说，按照
relax
放松
history
历史
equivalent
相等的，相当的
calm
使平静，使镇定
direction
方向，方位
note
纸币
in charge
主管
well-known
出名的，众所周知的
sign
签名，署名
housemaid
客房服务员
scene
景色，景象
exchange
memo
兑换水单
release
再出租
attractive
有吸引人的，引起兴趣的
counter
柜台
measure
措施，方法
interest
兴趣
prohibit
禁止，阻止
understaffed
人员太少的，
人
员不足的
dynasty
王朝，朝代
government
政府
accommodation cost
宿费
classical
古典的
information
信息
cashier
出纳
architecture
建筑风格
bottom line
底线
check in
入住登记
exquisite
精致的，精巧的
endorse
在（支票等）背面签名，背
check out
办理退房手续
artistic
value
艺术价值
书
deluxe
suite
豪华套间
chance
机会
signature
签名，署名
dining hall
餐厅
feast one's
eyes
让某人一包眼福
top
line
头一行
double
room
双人间
typical
典型的，代表性的
receipt
收据，收条
foreign
exchange counter
外币兑换处
pearl
珍珠
amount
数额
hotel directory
旅馆指南
The Jade
Buddha Temple
玉佛寺
certificate
单据
hotel lobby
饭店大堂
what's more
另外
purchase
买，购买，购置，所购物
hotel
rates
房价
construc
tion
建造，构造，结构
countersign
副署，连署
information desk
总台
magnificent
壮丽的，宏伟的
in
duplicate
（正副）一式两份
porter
行李员
enjoy
欣赏，喜爱
policy
政策，方针
reservation desk
预定处
stamp
邮票
understand
懂，理解
room charge
sheet
房价表
stick
粘贴，张贴
awfully
非常，很
room with
bath
带有浴室的客房
envelope
信封，封套
describe
描绘，叙述，形容
room with good ventilation
通风良好
sticker
背后有粘胶的标签
apologize
道歉
的客房
ticket
票
trouble
麻烦，烦恼
single room
单人间
airline
航空公司
manager
经理
suite
套间
wonder
想知道
solve
解决
telephone
operator
总机接线员
consider
考虑，细想
carelessness
粗心，疏忽，粗枝大叶
< br>
in touch with
联系，接触
in advance
预先
advise to
劝
...
as soon as <
/p>
一
...
就
..
.
economy
经济
inconvenience
不方便
try one's best
努力，尽力
time-table
时刻表
toilet
洗室
possible
可能的
flight
班机
sincerely
真诚地，诚恳地，真挚地
regulation
规则，规章，法规
airport
机场
previous
先的，前的
noise
噪音，嘈杂声
国外生活必备英文词汇全搜索－住
occupant
占有人，占用者，居住者
several
几个，数个
宿篇
2
access
进入
misunderstand
误会，误解
rear stalls
戏院正方后座
responsible
有责任的，
（应）责任的
explain
解释，说明
in order
妥当，就绪
necklace
项圈，项链
relax
放松
suppose
猜想，料想，想象
safety box
保险柜
calm
使平静，使镇定
matinee
日戏
arrange
安排
in charge
主管
dress
circle
戏院的二楼厅
in
touch with
联系，接触
housemaid
客房服务员
cancel
取消
as soon as
一
...
就
...
release
再出租
1
measure
措施，方法
bear's paw
熊掌
understaffed
人员太少的，
人员
不足的
breast of deer
鹿脯
accommodation
cost
宿费
beche-de-
mer; sea cucumber
海参
cashier
出纳
sea sturgeon
海鳝
check in
入住登记
salted jelly fish
海蜇皮
check out
办理退房手续
kelp,
seaweed
海带
deluxe
suite
豪华套间
abalone
鲍鱼
dining hall
餐厅
shark fin
鱼翅
double room
双人间
scallops
干贝
foreign
exchange counter
外币兑换处
lobster
龙虾
hotel directory
旅馆指南
bird's nest
燕窝
hotel lobby
饭店大堂
roast
suckling pig
考乳猪
hotel rates
房价
pig's knuckle
猪脚
information desk
总台
boiled salted
duck
盐水鸭
porter
行李员
preserved
meat
腊肉
reservation desk
预定处
barbecued
pork
叉烧
room
charge sheet
房价表
sausage
香肠
room with bath
带有浴室的客房
fried
pork flakes
肉松
room with good ventilation
通风良好
BAR-B-Q
烤肉
的客房
meat diet
荤菜
single room
单人间
vegetables
素菜
suite
套间
meat broth
肉羹
telephone operator
总机接线员
local dish
地方菜
国外生活必备英文词汇全搜索－饮
Cantonese
cuisine
广东菜
食篇
1
set meal
客饭
餐具：
curry rice
咖喱饭
coffee pot
咖啡壶
fried rice
炒饭
coffee cup
咖啡杯
plain rice
白饭
paper towel
纸巾
crispy rice
锅巴
napkin
餐巾
gruel, soft rice , porridge
粥
—
table cloth
桌布
noodles with gravy
打卤面
tea -pot
茶壶
plain noodle
阳春面
tea set
茶具
casserole
砂锅
tea tray
茶盘
chafing dish,
fire pot
火锅
caddy
茶罐
meat bun
肉包子
dish
碟
shao-mai
烧麦
plate
盘
preserved bean
curd
腐乳
saucer
小碟子
bean curd
豆腐
rice bowl
饭碗
fermented
blank bean
豆豉
chopsticks
筷子
pickled cucumbers
酱瓜
soup spoon
汤匙
preserved egg
皮蛋
knife
餐刀
salted duck
egg
咸鸭蛋
cup
杯子
dried turnip
萝卜干
glass
玻璃杯
西餐与日本料理：
mug
马克杯
menu
菜单
picnic lunch
便当
French cuisine
法国菜
fruit plate
水果盘
today's
special
今日特餐
toothpick
牙签
chef's special
主厨特餐
中餐：
buffet
自助餐
fast food
快餐
specialty
招牌菜
continental cuisine
欧式西餐
aperitif
饭前酒
dim sum
点心
French fires
炸薯条
baked potato
烘马铃薯
mashed
potatoes
马铃薯泥
omelette
简蛋卷
pudding
布丁
pastries
甜点
pickled vegetables
泡菜
kimchi
韩国泡菜
crab meat
蟹肉
prawn
明虾
conch
海螺
escargots
田螺
braised beef
炖牛肉
bacon
熏肉
poached egg
荷包蛋
sunny side up
煎一面荷包蛋
over
煎两面荷包蛋
fried egg
煎蛋
over easy
煎半熟蛋
over hard
煎全熟蛋
scramble
eggs
炒蛋
boiled
egg
煮蛋
stone fire
pot
石头火锅
sashi
日本竹筷
sake
日本米酒
miso shiru
味噌汤
roast meat
铁板烤肉
sashimi
生鱼片
butter
奶油
冷饮：
beverages
饮料
soya-bean milk
豆浆
syrup of plum
酸梅汤
tomato juice
番茄汁
orange juice
橘子汁
coconut milk
椰子汁
asparagus juice
芦荟汁
grapefruit
juice
葡萄柚汁
vegetable juice
蔬菜汁
ginger ale
姜汁
sarsaparilla
沙士
soft drink
汽水
coco-cola
(coke)
可口可乐
tea
leaves
茶叶
black
tea
红茶
2
jasmine tea
茉莉
(
香片
)
tea bag
茶包
lemon tea
柠檬茶
white goup tea
冬瓜茶
honey
蜂蜜
chlorella
绿藻
soda water
苏打水
artificial
color
人工色素
ice
water
冰水
mineral
water
矿泉水
distilled water
蒸馏水
long-life
milk
保久奶
condensed milk
炼乳
;
炼奶
cocoa
可可
coffee mate
奶精
coffee
咖啡
iced coffee
冰咖啡
white coffee
牛奶咖啡
black coffee
纯咖啡
ovaltine
阿华田
chlorella yakult
养乐多
essence of
chicken
鸡精
ice-
cream cone
甜筒
sundae
圣代
;
新地
ice-cream
雪糕
soft ice-cream
窗淇淋
vanilla ice-
cream
香草冰淇淋
ice
candy
冰棒
milk-
shake
奶昔
straw
吸管
国外生活必备英文词汇全搜索－
饮
食篇
2
水果：
pineapple
凤梨
watermelon
西瓜
papaya
木瓜
betelnut
槟榔
chestnut
栗子
coconut
椰子
ponkan
碰柑
tangerine
橘子
mandarin
orange
橘
sugar-
cane
甘蔗
muskmelon
香瓜
shaddock
文旦
juice peach
水蜜桃
pear
梨子
peach
桃子
carambola
杨桃
cherry
樱桃
persimmon
柿子
apple
苹果
mango
芒果
fig
无花果
water caltrop
菱角
almond
杏仁
plum
李子
honey-dew
melon
哈密瓜
loquat
枇杷
olive
橄榄
rambutan
红毛丹
durian
榴梿
strawberry
草莓
grape
葡萄
grapefruit
葡萄柚
lichee
荔枝
longan
龙眼
wax-apple
莲雾
guava
番石榴
banana
香蕉
熟菜与调味品：
string
bean
四季豆
pea
豌豆
green soy bean
毛豆
soybean sprout
黄豆芽
mung bean
sprout
绿豆芽
bean
sprout
豆芽
kale
甘蓝菜
cabbage
包心菜
;
大白菜
broccoli
花椰菜
mater
convolvulus
空心菜
dried lily flower
金针菜
mustard leaf
芥菜
celery
芹菜
tarragon
蒿菜
beetroot, beet
甜菜
agar-agar
紫菜
lettuce
生菜
spinach
菠菜
leek
韭菜
caraway
香菜
hair-like
seaweed
发菜
preserved szechuan pickle
榨菜
salted vegetable
雪里红
lettuce
莴苣
asparagus
芦荟
bamboo shoot
竹笋
dried bamboo
shoot
笋干
chives
韭黄
soy sauce
酱油
ternip
白萝卜
green pepper
青椒
carrot
胡萝卜
paprika
红椒
water chestnut
荸荠
star anise
八角
ficus tikaua
地瓜
cinnamon
肉挂
long crooked
squash
菜瓜
curry
咖喱
loofah
丝瓜
maltose
麦芽糖
pumpkin
南瓜
糖与蜜饯：
bitter
gourd
苦瓜
jerky
牛肉干
cucumber
黄瓜
dried beef
slices
牛肉片
white
gourd
冬瓜
dried
pork slices
猪肉片
gherkin
小黄瓜
confection
糖果
yam
山芋
glace fruit
蜜饯
taro
芋头
marmalade
果酱
beancurd sheets
百叶
dried
persimmon
柿饼
champignon
香菇
candied melon
冬瓜糖
button mushroom
草菇
red jujube
红枣
needle
mushroom
金针菇
black date
黑枣
agaricus
蘑菇
glace date
蜜枣
dried mushroom
冬菇
dried longan
桂圆干
tomato
番茄
raisin
葡萄干
eggplant
茄子
chewing gum
口香糖
potato, spud
马铃薯
nougat
牛乳糖
lotus root
莲藕
mint
薄荷糖
agaric
木耳
drop
水果糖
white fungus
百木耳
marshmallow
棉花糖
ginger
生姜
caramel
牛奶糖
garlic
大蒜
peanut brittle
花生糖
garlic bulb
蒜头
castor sugar
细砂白糖
green onion
葱
granulated
sugar
砂糖
onion
洋葱
sugar candy
冰糖
scallion, leek
青葱
butter biscuit
奶酥
wheat gluten
面筋
rice cake
年糕
miso
味噌
moon cake
月饼
seasoning
调味品
green bean
cake
绿豆糕
caviar
鱼子酱
popcorn
爆米花
barbeque
sauce
沙茶酱
chocolate
巧克力
tomato ketchup, tomato sauce
番茄酱
marrons
glaces
糖炒栗子
mustard
芥茉
国外生活必备英文词汇全搜索－饮
salt
盐
食篇
3
sugar
糖
牛排与酒：
monosodium
glutamate , gourmet
breakfast
早餐
powder
味精
lunch
午餐
vinegar
醋
brunch
早午餐
sweet
甜
supper
晚餐
sour
酸
late snack
宵夜
bitter
苦
dinner
正餐
lard
猪油
ham and egg
火腿肠
peanut oil
花生油
buttered
toast
奶油土司
French toast
法国土司
muffin
松饼
cheese cake
酪饼
white bread
白面包
brown bread
黑面包
French roll
小型法式面包
appetizer
开胃菜
green salad
蔬菜沙拉
onion soup
洋葱汤
potage
法国浓汤
corn soup
玉米浓汤
minestrone
蔬菜面条汤
ox tail
soup
牛尾汤
fried
chicken
炸鸡
roast
chicken
烤鸡
steak
牛排
T-bone steak
丁骨牛排
filet steak
菲力牛排
sirloin
steak
沙朗牛排
club
steak
小牛排
well
done
全熟
medium
五分熟
rare
三分熟
beer
啤酒
draft beer
生啤酒
stout beer
黑啤酒
canned beer
罐装啤酒
red wine
红葡萄酒
gin
琴酒
brandy
白兰地
whisky
威士忌
vodka
伏特加
on the rocks
酒加冰块
rum
兰酒
champagne
香槟
其他小吃：
meat
肉
beef
牛肉
pork
猪肉
chicken
鸡肉
mutton
羊肉
bread
面包
steamed bread
馒头
rice noodles
米粉
fried rice
noodles
河粉
steamed vermicelli roll
肠粉
macaroni
通心粉
bean thread
冬粉
bean curd with
odor
臭豆腐
3
flour-rice noodle
面粉
8
、
***hotel, front
desk. Can I help
noodles
面条
you?
instinct noodles
速食面
***
饭店，前厅。您找谁？
vegetable
蔬菜
9
、
Sorry, I’ve
dialed the wrong number.
crust
面包皮
对不起，我拨错号了。
sandwich
三明治
10
、
May I speak to
your general
toast
土司
manager?
hamburger
汉堡
能和你们总经理说话吗？
cake
蛋糕
Speaking.
spring roll
春卷
我就是。
pancake
煎饼
11
、
Sorry, he is
not in at the moment.
fried dumpling
煎贴
对不起，他现在不在。
rice
glue ball
元宵
Would you like to leave a message?
glue pudding
汤圆
您要留口信吗？
millet
congee
小米粥
12
、
Pardon.
cereal
麦片粥
对不起，请再说一遍，好吗？
steamed dumpling
蒸饺
I beg your
pardon.
ravioli
馄饨
对不起，请再说一遍，好吗？
饭店交流用语之欢迎、问候用语
饭店交流用语之祝贺用语
1
、
Good
morning(afternoon, evening),
13
< br>、
Congratulations!
sir(madam)
祝贺您！
<
/p>
早上
（下午、
晚上）
好，
先生
（夫人）
。
14
、
Happy
birthday!
2
、
How
do you do?
生日快乐！
您好！（初次见面）
15
、
Happy new
year!
Glad to meet you.
新年快乐！
很高兴见到您。
16
、
Merry
Christmas!
3
、
How
are you?
圣诞快乐！
您好吗？
17
、
Have a nice
holiday!
Fine, thanks. And you?
假日快乐！
很好，谢谢。您好吗？
18
、
Wish you every
success!
4
、
Welcome to our
hotel (restaurant,
祝您成功！
shop).
答谢和答应语
:
欢迎到我们宾馆（餐厅、商店）来。
19
、
Thank you
(very much).
5
、
Wish you a most
pleasant stay in our
谢谢您（非常感谢）。
hotel.
20
、
Thank you for
your advice
愿您在我们宾馆过得愉快。
(information, help)
6
、
I hope you will
enjoy your stay with
感谢您的忠告（信息、帮助）。
us.
21
、
It’s very kind
of you.
希望您在我们宾馆过得愉快。
（客人
谢谢，您真客气。
刚入店时）
22
、
You are
welcome.
I hope you are enjoying your
stay with
不用谢。
us.
希望您在我们宾馆过得愉快。
（客人
23
、
Not at all.
不用谢。
在饭店逗留期间）
I hope
you have enjoyed your stay with
Don’t
mention it.
us.
不用谢。
希望您在我们宾馆过得愉快
。
（客人
24
、
It’s my pleasure.
离店时）
非常高兴为您服务。
7
、
Have a good
time!
(With pleasure.)
(My
pleasure.)
祝您过得愉快！
25
、
I am at your
service.
乐意为您效劳。
26
、
Thank you for
staying in our hotel.
感谢您在我们酒店下榻。
27
、
I’m
sorry.
很抱歉。
28
、
Excuse me.
对不起。
29
、
I’m sorry,
It’s my fault.
很抱歉。那是我的过错。
30
、
Sorry to have
kept you waiting.
对不起，让您久等了。
31
、
Sorry to
interrupt you.
对不起，打扰您了。
32
、
I’m sorry
about this.
对此表示抱歉。
33
、
I apologize
for this.
我为此道歉。
34
、
That’s all
right.
没关系。
35
、
Let’s forget
it.
算了吧。
饭店交流用语之征询和指路用语
36
、
Can(May)I help
you?
我能帮您什么吗？
Yes, please.
好的。
37
、
What can I do
for you.
我能为您干点什么？
38
、
Is there
anything I can do for you?
有什么能为您效劳的吗？
39
、
Just a moment,
please.
请稍等一下。
40
、
May I use your
phone?
我能借用您的电话吗？
Certainly.
当然可以。
Yes, of course.
当然可以。
41
、
Go
upstairs/downstairs.
上楼
/
下楼。
42
、
It’s on the
second (third) floor.
在二（三）楼。
43
、
Excuse me.
对不起。
Where is the
washroom (restroom,
elevator)?
< br>请问盥洗室
（休息室、
电梯）
在
哪儿？
This way, please.
请这边走
Turn left /right.
往左转
/
右转。
45
、
It’s in the
lobby near the main
entrance.
在大厅靠近大门。
46
、
It’s in
th
e basement at the end of
the corridor.
在地下室走廊尽头。
饭店交流用语之提醒和告别用语
47
、
Mind/(Watch)your step.
请走好。
48
、
Please be
careful.
请当心。
49
、
Please don’t
leave anything behind.
请别遗忘您的东西。
50
、
Don’t
worry.
别担心。
51
、
Take it easy.
放心好了。
52
、
Please don’t
smoke here.
请不要在这边抽烟。
53
、
Goodbye.
再见。
54
、
See you late.
再见。
55
、
Good night.
晚安。
56
、
See you
tomorrow.
明天见。
57
、
Goodbye and
thank you for
coming.
再见，谢谢您的光临。
58
、
Goodbye and
hope to see you
again.
再见，希望再见到您。
59
、
Have a nice
trip!
一路平安！
60
、
Wish you a
pleasant journey! Good
luck!
祝您旅途愉快！祝您好运！
饭店交流用语之前厅和客房部用语
1
、
Have you a
reservation?
您预定过了吗？
2
、
May I know your
name and room
number?
您能告诉我您的名字与房间号吗？
3
、
Here is your
room key.
给您房间钥匙。
4
、
Please pay at
the cashier’s desk over
there.
请去那边帐台付款。
5
、
Are these your
baggage?
这些是您的行李吗？
May I take them for you?
我来帮您拿好吗？
6
、
Housekeeping,
may I come in?
客房服务员，我可以进来吗？
7
、
Leave your
laundry in the laundry in
the laundry
bag behind the bathroom
door.
请把要洗的东西放在浴室门后的洗
衣袋中。
8
、
I hope I’m not
disturbing you.
我希望没有打扰您。
9
、
One moment,
madam. I’ll bring
them to you right
away.
等一会儿，夫人。我马上送来。
10
、
I’ll send for
an
electrician( doctor, ……)
我给您请电工（大夫
……
）。
餐饮部：
11
、
Sit down,
please. Here is the menu.
请坐，给您菜单，先生。
May I
take your order, sir?
您要点菜吗？
12
、
What would you
like to have,
coffee or tea?
您要喝咖啡还是茶？
13
、
Would you like
to have any wine
with you dinner?
您用餐时要喝点酒吗？
14
、
Service hours
are:
（餐厅）供应时间是：
7: 9: breakfast.
早餐
7
点到
9
点。
11:1: lunch.
午餐
11
点半到
1
点半。
6: 8: dinner.
晚餐
6
点半到
8
点半。
15
、
Here
is the bill. Please sign it.
这是您的账单，请签字。
饭店交流用语之销售用语
005-1-4 15:40:12
1
、
What kind of
rooms(foods) would
you like to have?
您需要什么样的房间（吃什么样的
菜）？
2
、
Here is a
brochure of our hotel and
tariff.
这是介绍我们饭店的小册子和价目
4
表。
3
、
We’ll give you
a 10%(ten percent )
discount.
我们给您九折优惠。
4
、
We’ll offer
tour guides
complimentary breakfasts.
我们给陪同提供免费早餐。
5
、
We accept your
terms.
我们接受您的条件。
6
、
May I introduce
myself?
让我介绍我自己。
7
、
May I present
you a litter souvenir?
请接受我们的一点小纪念品。
8
、
Let’s drink to
our friendship!
为我们的友谊干杯！
9
、
Let me propose
a toast to the health
of our guests!
建议为在座客人的健康干杯！
10<
/p>
、
Cheers!(Bottoms!)
干杯！
11
、
How do you
like Chinese food?
您喜欢中国菜吗？
12
、
What do you
think of our service?
您对我们的服务有什么意见？
13
、
Thank you for
your
comments(compliment, suggestions).
谢谢您给我们提的意见（赞扬、建
议）。
14
、
I’m afraid
it’s against the hotel’s
regulations.
这是违反饭店规章制度的。
15
、
In
our hotel we don’t accept
tips.
我们饭店是不收小费的。
It’s our pleasure to serve our guests
well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而，还是要谢谢您。
16
、
I’m afraid
you’ll have to pay for
the damage.
您必须赔偿。
17
、
Thank you for
telling us about it.
谢谢您告诉我们
I’ll look int
o the mater
right away.
我马上去处理这件事情。
18
、
I assure you
it wont happen again.
我保证此类事情不会再发生。
19
、
Please don’t
worry, sir (madam)
先生（夫人），请不必担心。
I
will send someone up to your room
right
away.
我马上派人到你的房间去。
20
、
I can’t
guarantee anything, but I’ll
try my
best.
我不能保证，但我会尽力而为。
21
、
What can I
show you.
您要买什么？
22
、
How do you
like this fashion (color,
size, design
)?
您喜欢这种款式
（颜色、
尺寸、
图案）
吗？
23
、
The extra
large size of this color is
out of
stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24
、
They are
altogether 175(one
hundred and seventy-
five) Yuan.
共计
175
元。
You may pay in cash or
with credit
card.
您可以付现金也可以用信用卡。
25
、
You have made
a good choice, you
have very good
taste.
您真会买东西，眼力真好。
宾馆英语之预订房间
1
．
I'd like to
book a double room for
Tuesday next
week
．
下周二我想订一个双人房间。
2
．
What's the
price difference
？
两种房间的价格有什么不同？
3
．
A double room
with a front view is
140 dollars per
night
，
one with a rear
view is 115 ollars per
night
．
一间双人房朝阳面的每
晚
140
美元，
背阴面的每晚
115
美元。
4
．
I think I'll
take the one with a front
view
then
．
我想我还是要阳面的吧。
5
．
How long will
you be staying
？
您打算住多久？
6
．
We'll be
leaving Sunday morning
．
我们将在星期天上午离开。
7
．
And we look
forward to seeing you
next
Tuesday
．
我们盼望下周二见到您。
8
．
I'd like to
book a single room with
bath from the
after-noon of October 4
to the morning
of October 10
．
我想
订一个带洗澡间的单人房间，
10
月
4
日下午到
10
月
10
日上午用。
B
：
What is the rate
，
please
？
欢迎光临。
I'm the
doorman, sir
．
So
you have got
9
．
We
do have a single room available
A
：
The
current rate is
＄
50 per
night
．
16
．
So you have
got altogether four
altogether four
pieces of baggage
？
for those dates
．
B
：
What services come with
that
？
pieces of
baggage
？
B
：
Er
．
Maybe five, Margaret
（
C
）
？
我们确实有一个单间，
在这段时间可
A
：
For
＄
50 you'll
have a radio
，
a <
/p>
您一共带了
4
件行李，是不是？
A
：
Five
？
Oh,
sorry
．
Let me
have a
以用。
color
television
，
a
telephone and a
17
．
Let me have a check
again
．
check
again
．
major
international newspaper
10
．
What is the rate
，
please
？
让我再看一下。
C
< br>：
Oh
，
no
< br>，
Henry
．
Always
poor
delivered to your room
everyday
．
请问房费多少？
18
．
The Reception
Desk is straight
memory
！
We've got
only four
．
That sounds not bad at
all
．
I'll take
ahead
．
11
．
The current
rate is
＄
50 per
night
．
B
：
B
：
I
see
．
it
．
现行
房费是
50
美元一天。
接待处就在前面。
（
To the
doorman
）
Sorry
，
Very
good
．
Could you
tell me your
19
．
After you,
please
．
12
．
What services come with
that
？
A
：
boy
．
You're right
．
Four pieces
．
name
，
sir
，
please
？
这个价格包括哪些服务项目呢？
你先请。
A
：
Never mind, sir
．
The Reception
13
．
That sounds
not bad at all
．
I'll take
B
：
Yes
，
it is Moore
．
20
．
Excuse me,
where can I buy some
Desk is straight
ahead
．
After
you
，
A
：
How do you spell
it
，
please
？
cigarettes
？
it
．
please
．
B
：
It's M-O-O-R-E
．
听起来还不错。这个房间我要了。
劳驾。我到哪儿可买到香烟？
B
：
Yes
，
tha
nk you
．
Dialogue
B
14
．
By the way
，
I'd like a quiet room
A
：
M-O-O-
R-E
．
And what is your
21
．
There is a
shop on the ground
A
：
Excuse me
．
Where can I buy
away from
the street if the is
possible
．
address
，
please
？
floor
．
some cigarettes
？
顺便说一下，
如有可能我想要一个不
B
：
It is 3600 Montague
Boulevard
，
一楼有个商店。
Hattiesburg
，
Missi
ssiippi39401
临街的安静房间。
22
．
It sells both
Chinese and foreign
B
：
There is a shop on the ground
U
．
S
．
A
．．
floor
．
It sells both Chinese and
Dialogue A
cigarettes
．
A
：
Room
Reservations
．
Good
A
：
Excuse me
，
sir
，
but could you
在那儿可买到中国香烟和外国香烟。
foreign
cigarettes
．
afternoon
．
speak a little more slowly
，<
/p>
please
？
A
：
Can I also get
some souvenirs
23
．
Can I also get
some souvenirs
B
：
I'd like to
book a double room for
B
：
Sure
，
no
problem
．
It's 3600
there
？
there
？
Tuesday next
week
．
Montague Bo
ulevard
，
Hattiesburg
，
也可以买到纪念品吗？
B
：
Yes,
sir
．
There is a counter
selling
A
：
That's
fine
，
sir
．
A
double room
Mississippi 39401 U
< br>．
S
．
A
．
．
Have you
24
．
There is a
counter selling all kinds
all kinds of
souvenirs
．
for
Tuesday
，
September12th
，
with a
got
it
？
A
：
By
the way, where is the men's
of
souvenirs
．
front
view or rear view
？
A
：
Yes
，
so it is 3600 Montague
有个柜台出售各种各样的纪念品。
room
？
B
：
What's the
price difference
？
Boulevard
，
Hattiesburg
，
Mississippi
25
．
Excuse me,
where is the
B
：
There is one at
the end of the
A
：
A double room with a front view is
39401 U
．
S
< br>．
A
．．
corridor
．
restaurant
？
140 dollars per
night
，
one with a rear
B
：
That's right
．
A
：
Thank
you
．
劳驾，请问饭厅在哪儿？
view
is 115 dollars per night
．
A
：
What about your telephone
26
．
We have
Chinese restaurant and a
B
：
You
are welcome
．
B
：
I think I'll
take the one with a front
number
？
western
－
style
restaurant
．
Which one
Dialogue C
A
：
Excuse me,
where is the
view
then
．
B
：
（
601
）
264-9716
．
By the way
，
do you prefer
？
A
：
How
long will you be staying
？
I'd like a quiet room away from the
我们有中餐厅和西餐厅，
你愿意去哪
rest
aurant
？
B
：
We have Chinese
restaurant and a
B
：
We'll be leaving Sunday
morning
．
street
if that is possible
．
个？
A
：
A quiet room
away from the street
27
．
I'd like to
try some Chinese food
western-style
restaurant
．
Which one do
A
：
That will be five
nights
，
you
prefer
？
sir
．
Thank you
very much
，
and we look
is preferred
．
O
．
K
．．
We'll
mail you
today
．
A
：
I'd like to try
some Chinese food
forward to seeing you
next Tuesday
．
a
reservation card confirming your
今天我想尝尝中国菜。
booking as soon as
possible
．
We look
today
．
B
：
Good
．
That's all settled
Dialogue
A
forward to your
visit
．
B
：
The
Chinese restaurant is on the
then
．
Good-bye
．
（
A car pulls up in front of
Huatian
B
：
Thank
you and good-bye
．
second floor
．
Hotel and a doorman
A
：
Good-bye
．
A
：
Good-
bye
．
（
A
）
goes forward to meet the guests
A
：
What are the hours at the
Dialogue B
B and C, opening
the door of the car
A
：
Advance
Reservations
．
Can I help
Words and Expressions
restaurant
？
settle
v
．解决
for them
．）
you
？
B
：
Breakfast 6: 0
to 9: 00 a.m. Lunch
available
a
．可得到的，有用的
A
：
Good
evening
，
sir and
B
：
Yes
，
I
'd like to book a single room
11: 30
a.m. to2: 00 p
．
m. Dinner
5: 30
confirm
vt
．使坚定，认可
madam
．
Welcome to
our hotel
．
with a
bath from the afternoon of
to 9: 00
p.m.
Mississippi
n
．密西西比（美国州
Mr Bell
（
B
）
:
Thanks
．
Good
evening
．
October 4 to the
morning of October
A
：
Thank
you
．
10
．
名）
A
：<
/p>
（
Opening the trunk, taking
out the
B
：
You're welcome
．
A
：
Yes
，
we do have a single room
宾馆英语之在宾馆门口
baggage and looking at the name on
Words and Expressions
available for those
dates
．
15
．
Welcome to our
hotel
．
the
baggage tags
）
cigarette
n
．香烟、纸烟
5
souvenir
n
．纪念品，纪念物
corridor
n
．走廊
宾馆英语之在接待处
1
28
．
I want a
double room with a bath
．
我要一间有浴室的双人房。
29
．
How much a day
do you charge
？
每天收费多少？
30
．
It is hundred
yuan a day including
heating
fee
，
but
excluding service
charge
．
一百元一天，
包括供暖费但不包括服
务费。
31
．
It's
quite reasonable
．
收费十分合理。
32
．
How long do
you intend to stay in
this
hotel
？
您准备住多久？
33
．
Have you got
through with the
check
－
in
procedure
？
你是否已经办妥住宿登记手续？
34
．
Can I book a single room for my
friend beforehand as he will arrive in
Shanghai tomorrow
morning
？
我能为我的朋友预
订一间单人房
吗？他将于明天早上到达上海。
35
．
Would you mind
filling in this
form and pay a hundred
yuan in
advance for
him
．
请填好并预付一百元钱。
36
．
This is a
receipt for paying in
advance
．
Please
keep it
．
这是预付款收据，请收好。
37
．
Have you any v
acant
（
spare
）
room
in the
hotel
？
旅馆里有空余房间吗？
38
．
Sorry
，
we have no vacant
（
spare
）
room for
you
．
But I can
recommend
you to the Orient Hotel where
you may
get a spare
room
．
对不起，我们已经客满了
。但是我可
以介绍您去东方饭店，
那里有空余的
房间。
39
．
Good
afternoon
，
my
room number
is
321
．
Any mail for
me
？
下午好！我的房号是
321
。有我的信
吗？
40
．
Yes
．
You have two letters and one
telegram
，
also a message was left by a
lady before one
hour
．
有的。您有两封信和一封
电报，一小
B
：
That
sounds very good
！
Can I book
2005-1-18 22:34:50
时前有一位小姐来电话留言给您。
the plane
ticket
（
train
ticket
，
ship
44
．
Yes
，
we do have a reservation for
41
．
I'll mail a
letter to U
．
S
．
A
．
by
tick
et
）
here
？
you
．
airmail
．
A
：
Please go to
the CAAC office to
我要寄一封航空信到美国。
book
your plane ticket
．
If you
want to
对了，我们这儿是有您预订的房间。
42
．
How much do I
have to pay for
book your train ticket
or ship ticket
，
45
．
Would you please fill out this form
while I prepare your key card for
you'd better go to the Shanghai
you
？
you
？
International
TravelService
．
我要付多少钱？
B
：
Could you tell me how many kinds
请您把这份表填好，
我同时就给您开
43
．
A letter generally mails to
出入证，好吗？
of rooms
do you have
？
Amer
ica
—
Europe
—
Africa by
airmail
．
First 20 grams is 20
yuan
．
A
：
There are
single rooms
，
double
46
．
What should I
fill in under ROOM
通常一封寄到美国、欧洲、非洲的航
rooms
，
suites and deluxe suites in our
NUMBER
？
空信，
20
克收费
20
元。
hotel
．
Every room is equipped with a
“
房间号码
”
这一栏我该怎么填呢
？
47
．
I'll put in
the room number for you
bat
hand a telephone
．
Dialogue A
later
on
．
B
：
Oh
，
I see
．
Thanks
．
（
A
：
Reception
ist B
：
Guest
）
过会儿我来给您填上房间号码。
A
：
You are
welcome
．
B
：
I
want a double room with a
48
．
You forgot to
put in the date of
bath
．
How much aa
day doyou
your
departure
．
Dialogue C
charge
？
（
A
：
Guest B
：
Receptionist
）
您忘了填写离店日期了。
A
：
It
is a hundred yuan a day
A
：
Good
afternoon
，
my room number
49
．
And here is
your key
，
including heating
fee but excluding
is
321
．
Any mail for
me
？
Mr
．
Bradley
．
Your
room number is
service
charge
．
B
< br>：
Yes
．
You have
two letters and one
1420
．
B
：
It's quite
reasonable
．
telegram
，
also a message was left by a
给您房间的钥匙，布拉德利先生。您
A
：
How long do you intend to stay in
lady before one
hour
．
的房间号码是
1420
。
this
hotel
？
A
：
Let me see who
called…
？
I have
50
．
It is on the
14th floor and the daily
B
：
I shall leave
in a fortnight
（
half a
to make a phone
call
．
Will you get me
rate
is
＄
90
．
month
）．
the party
？
Here is the
number
．
房间在
14
层，每天的房费是
90
美元。
A
：
Have you got
through with the
B
：
OK
．
Wait for
moment
．
… Here is
51
．
Please make sure that you have it
check
－
in
procedure
？
your
party
．
with you
all the time
．
B
：
Oh
，
yes<
/p>
，
I'm going to fill in the
form
A
：
Thank you
．
I'll
mail a letter to
请务必随时带着它。
of registration right
now
．
Can I book a
U
．
S
．
A
．
by
airmail
．
How much do
52
．
My
business negotiation has
single room
for my friend before hand
I have to pay
for you
？
progressed much more slowly than I
as he will arrive in Shanghai tomorrow
B
：
A letter
generally mall to America-
had
expected
．
morning
？
我的业务谈判进行得比我原先预料
Europe-
Africa by airmail
．
First 20 <
/p>
A
：
Sure
．
Here is the form for
的慢了许多。
grams is
20 yuan
．
Each additional
reservations
．
Would
you mind filling in
20grams is 15
yuan
．
53
．
I
wonder if it is possible for me to
this
form and pay hundred yuan in
A
：
Oh
，
I
see
．
Thank you very
much
．
extend my
stay at this hotel for two
advance for
him
．
days
．
B
：
All
right
．
This is
one hundred yuan
Words and Expressions
我想知道是否可以让我在这儿多呆
to pay for my
reservation
．
heating fee
供暖费
两天。
A
：
Thank
you
．
This is a receipt for
exclude
vt<
/p>
．把
……
排除在外
54
．
I'll take a
look at the hotel's
paying in
advance
．
Please keep
it
．
reasonable
a
．
（价钱
）公道的，
booking
situation
．
不贵的
我来查看一下本店房间的预订情况。
Dialogue B
fortnight
n
．十四日，两星期
55
．
I'm glad that
we'll be able to accept
B
：
Have you any vacant
（
< br>spare
）
room
procedure
n
．过程，步骤，程序
your extension re
－
quest
．
in the
hotel
？
check
－
in
procedure
住宿登记手续
很高兴我们有办法接受您延长住宿
A
：
Sorry
，
we have no vacant
（
spare
）
registration
n
．登记，注册
的要求。
room for
you
．
But I canre
commend
deluxe suites
豪华套房
56
．
But I'm afraid that it will be
you to the Orient Hotel where you may
necessary for us to ask you to change
宾馆英语之在接待处
2
get as pare room
．
6
with you all
the need to show
rooms for the last
two nights
．
不过，
恐怕最后两天我们得请您搬到
it when you sign
for your meals and
drinks in the
restaurants and the
别的房间去。
also need to show it when
57
．
We
have already let your room to
you
collect your key from the
another
gentleman
．
Information Desk.
我们已经把您住的房间
租给了另外
B
：
OK.I'll take good care of it.
一位先生。
A
：
And
now if you are
58
．
That's no problem at
all
．
ready,y,
I'll call the bell-boy
没问题。
and he'll take you to your room.
B
：
Yes, I'm you.
Dialogue A
A
：
I hope you
enjoy your stay with us.
A
：
Good morning, sir. Can I help
B
：
I'll try.
you
？
B
：
Good
morning
！
I have a reservation
Dialogue B
for a single room
with a bath here.
A
：
Good
morning
！
Can I help
you
？
A
：
May
I have your name, sir,
B
：
Good
morning
！
I'm
lass
please
？
in room 1208. My business negotiation
B
：
Bradley,John
Bradley.
has progressed much more
slowly than
I had makes it necessary
A
：
Just a moment,
sir, while I look
for me to stay on
here for another day.I
through our ,we
do have a
wonder if it is possible for
me to
reservation for you, Mr.
you please fill out this
extend my stay at this hotel for two
form while I prepare your key card for
days.
A
：
I'll take a look at the hotel's
you
？
booking situation. Yes, sir,I'm glad
that
B
：
I borrow
your pen for a
we'll be able to accept
your extension
minute,
please
？
re
－
I'm afraid
that it will be
A
：
you are.
necessary for us to ask you to change
B
：
What should I
fill in under ROOM
rooms for the last
two
NUMBER
？
see,we have already let your room to
A
：
You
can just skip that. I'll put in
another
that acceptable
the room number for you
later on.
to you
？
B
：
（
Aft
er he has completed the
form
）
B
：
Yes, that's no problem at all.
Here you are.I think I've filled in
A
：
Let
me see… room 1111 Will be
everything
correctly.
vacant. How about
room1111
？
A
：
Let
me see…name, address,
B
：
That is fine.
nationality,for war ding address,
A
：
When would you
like to move
passport number, place of
issue,
tomorrow
？
signature and date of
B
：
I
don't know.
,here, forgot to
put in the date of your departure. Here
A
：
The new
occupant will be checking
let me fill
it in for are leaving
in a little
after twelve.
on…
？
B
：
That means I have to move out
B
：
Ocrober 24.
before 12. Let me see. I'll be leaving
30 tomorrow
A
：
Now
everything's in here
for the
negotiation at 9
∶
morning and
I will not be returning to
is your key,
room
number is 1420. It is on the14th
floor
the hotel until sometime in the
and the daily rate
is
＄
is your
afternoon. So I'm going to have to do
it
before I go to the ,I
key
card with all the information on
think
I will move at 9o'clock.
your booking,
the hotel services and
A
：
Good.I will send a bellboy to your
the hotel rules and regulations on
room and help youwith your luggage at
make sure that you have it
9 o'clock. And please remember to
70
．
Do
you mind if I put your luggage
（
After entering the
room
）
B
：
From
3
∶
00 p
．
m
．
till
midnight
．
And
您可以去打打台球、乒乓球、桥牌和
bring your
key card to the reception
by the
wardrobe
？
A
：
Sir and
madam
，
how do you like
then
，
you might
keep your valuables at
保龄球。
desk when you pass it tomorrow so that
我把您的行李搁在衣柜旁边好吗？
this room
？
It's
just facing the
the hotel's
vault
．
76
．
Is there a
place where we can listen
I can change
the room number on it.
71
．
By the
way
，
could you
tell me
Shanghai
gymnasium
．
It's also quite
A
：
You give very
good service in your
to some
music
？
B
：
I you very
much.
about your hotel
service
？
spacious
．
hotel
．
Thank you a
lot
．
有听音乐的地方吗？
A
：
Goodbye.
顺便问问，
你能不能给我讲一下宾馆
B
：
It's very
cozy
．
I like it very
much
．
77
．
There is a music teahouse where
you can enjoy both
classical music
服务的情况？
A
：
Do
you mind if I put your luggage
Words
and Expressions
Words and Expressions <
/p>
F
．
C
．
=front desk clerk
前台职员
such as Beet
hoven
，
Mozart
，
Liszt
，
and
by the wardrobe
？
nationality
n
．国籍
Dialogue A
B
：
It's OK
．
Thank you
very much
．
Shanghai Olympic
Hotel
上海奥
mode
rnmusic
，
while having some
forward
v
．发送，寄发
Bellboy
：
Is this
everything
，
sir
？
A
：
Sir
and madam
，
if you
need
林匹克饭店
Chinese tea or other soft
drinks
．
for
warding address
转投地址
Visitor
：
Yes
，<
/p>
that's everything
．
gymnasium
n
．体育馆
有个音乐茶座，
您可以一边欣赏古典
something
，
just call me over
the
passport
n
．护照
Bellboy
：
Follow me
，
please
．
音乐，如贝多芬、莫扎特、李斯特的
phone or
press the button over there
．
spacious
a
．宽敞的
place of issue
发照地点
Visitor
：
Thanks
．
cozy
a
．舒适的
乐曲和现代音乐，
一边品尝中国茶和
signature
n
．签名
V
isitor
：
Oh
，
can you change a
Dialogue C
wardrobe
n
．衣橱，衣柜
软饮料。
departure
n
．离开
twenty
？
（
When me bell man is leaving
the
consist
（
of
）
v
．由
……
组成；
7
8
．
Would you
please tell me the
regulation
n
．规章，规定，条
F
．
C
．：
Yes
，
sir
．
room
，
Mr
．
Brown asks him to
包含
daily service
hours of the dining
例
Visitor
：
Three
fives and five ones
，
introduce something about their
storied
a
．有<
/p>
……
楼层的
room
？
negotiation
n
．谈判；磋商
service
．）
please
．
octagonal
a
．八角形的
请告诉我餐厅每天的服务时间，好
extension
n
．延长日期
A
：
By the
way
，
could you tell me about
furnish
vt<
/p>
．装备；布置（房间）
F
．
C
．：
Yes
，
sir
．
吗？
宾馆英语之应接服务员
your
hotel service
？
Bellboy
：
Here we are
，
sir
．
well
－
furnished
（房间）布置得好
79
．
From
7
∶
00 a
．
m
．
till
10
∶
00
2005-1-8
12:33:12
B
：
Certainly sir
．
Our
hotel is a modern
available
a
．可得到的
Here's the light
switch
．
p
< br>．
m
．
nearly
serving all day long
．
garden hotel of three star
grade
Visitor
：
Fine
．
variety
n
．种类；多样化
< br>从早上七时一直到晚上十时，
几乎全
59
．
Is this
everything
，
sir
？
consisting of a group of
three
－
storied
Bellboy
：
Here's the closet and there's
in addition to
另有，还有
天供应。
这是全部东西吗，先生？
octagonal
buildings
．
The hotel
the bathroom
．
facility
n
．设备
80
．
When will the bar and cafe
60
．
Here's the
light switch
．
possesses 199
international
－
stand
< br>Visitor
：
Great
！
I want to wash
up
．
physical
fitness
健身房
open
？
这是电灯开关。
Bellboy
：
Will there be anything
else
，
arddouble
rooms
，
4 suites
and 2
squash
courts
< br>（
squash=tennis
）
酒吧和咖啡馆什么时间开放？
61
．
Here's the
closet and there's the
deluxe
suites
．
All of
the mare well
－
网球场
sir
？
81
．
From
3
∶
00 p
．
m
．
till
midnight
．
bathroom
．
furnished
．
Visitor
：
No
，<
/p>
thanks
．
I think I'm OK
．
billiard
n
．弹子
从下午三点到晚上十二点。
这儿是壁柜。这儿是洗澡间。
A
：
How about other
services
？
beauty
salon
美容室
82
．
Does the guest
house offer any
62
．
Will there be anything
else
，
sir
？
B
ellboy
：
Well
，
if you need anything
B
：
Available at the hotel is a variety
else
，
please call
room service
．
sauna
n
．桑拿浴室
other service
？
还有什么事吗，先生？
of
Chinese
，
Japanese and Western
food
arcade
n
．商场
宾馆里还有哪些服务项目？
63
．
Well
，
if you need
anything else
，
Visitor
：
Thank
you
．
Here you
are
．
restaurants
，
in addition to a complete
brochure
n
．小册子
83
．
We
have a barber shop
，
a
please call room
service
．
set of
service facilities including
Dialogue B
valuables
n
．贵重物品
laundry
，
a store
，
post and telegram
噢，
< br>如果你有什么事，
请叫房间服务。
ballroom
，
physical fitness
center
，
vault
n
．保管库（贵重物品储藏
service
s
，
（
A
：<
/p>
Bellman
B
：
Mr and Mrs
a newspaper
stand
，
a billiard
，
64
．
Let me help you with your
squash
，
billiard room
，
beauty salon
，
处）
Smith
）
table tennis
，
video games and so
on
．
luggage
．
sauna
，
swimming
pool
，
bar
，
A
：
Good afternoon
，
sir and
宾馆英语之在问讯处
1
我们有理发室、洗衣房、小卖部、邮
我来帮您拿行李。
shopping arcade
and taxi service
，
etc
< br>．
madam
．
I'm the bell man
here
．
2005-1-4
15:39:14
电服务、报刊供应柜、弹子房、乒乓
65<
/p>
．
It's very kind of you to do
so
．
A
：
It sounds
great
．
I'd like to have a
B
：
Good
afternoon
．
球和电子游戏。
你这样做使我很感激。
A
：
Very nice to
see you here
．
Let
me
brochure of your
hotel
．
Where could I
72
．
Is there any
place in the hotel
84
．
It's jolly
good
！
66
．
What's your
room number
，
get
one
？
help you
with your luggage
．
where we can amuse our
－
selves
？
这太好了！
please
？
B
：
You can get it
from the Reception
旅馆里有娱乐场所吗？
B
：
It's very kind
of you to do so
．
85
．
And where can
I have my laundry
请问您的房间号码？
Desk
．
If you
don'
t
mind
，
I'll come
up
A
：
What's your room
number
，
73
．
If you want to
take a walk
，
you
done
？
67
．
And by the way
，
could I have a
please
？
And by the
way
，
could I have
again and offer you
one
．
can go to
the garden
．
脏衣服送到哪里去洗？
look
at your room card
？
A
：
Good
．
< br>That's very kind of you
．
By
如果您想散步，可以去花园。
a
look at your room card
？
顺便问一句，
我可以看一下您的房卡
the way
，
what
about the daily service
B
：
Oh
，
yes
．<
/p>
This morning my secretary
74
．
There is a
recreation centre on the
Dialogue A
吗？
hour of the di
ning
－
room
？
made a reservation and filled in
the
ground floor
．
A
：
Is there any
place in the hotel where
68
．
How do you
like this room
？
registration form for
me
．
He told me
B
：
From 7
∶
00
a
．
m
．
till 10
∶
00
在一楼有个娱乐中心。
we can
amuse our
－
selves
？
您觉得这个房间怎么样？
that my room number was
302
．
p
．
m
．，
nearly serving all day
long
．
75
．
You can play
billiards
，
table
B
：
If you want to
take a walk
，
you
can
69
．
It's also
quite spacious
．
A
：
I
see
．
Now please follow
me
．
A
：
When will the
bar and cafe open
？
tennis
，
bridge
，<
/p>
and go bowl
－
ing
．
go to the
garden
．
Itis very
relaxing
房间也很宽敞。
7
there
．
B
：
Do
I keep the key
？
A
：
That sounds
good
．
But is that the
A
：
At the service
counter
，
there are
only place to go
？
attendants on duty all
day
．
Please leave
B
：
No
，
sir
．
There is a recreation
the
key with the service counter when
centre on the ground
floor
．
You can
you
go out
．
play
billiards
，
table
tennis
，
bridge
，
B
：
Yes
，
I know
．
Thanks
．
A
：
And
then
，
you might
keep your
and go
bowling
．
A
：
Is there a
place where we can listen
valuables
：
diamonds
，
necklace
，
ear
－
rings
，
etc
．
，
in the vault of the guest
to
some music
？
B
：
Yes
，
sir
．
There is a music teahouse
house
．
B
：
You give very
good service in this
where you can
enjoy both classical
music such as Beet
hoven
，
Mozart
，
guest house
．
Thank you
a lot
．
Liszt
，
and modern
music
，
while
A
：
Thank
you
，
Mr
．
Taylor
．
I hope
having some Chinese tea or other soft
you will enjoy staying
here
．
In the
drinks
．
mean time
，
the hot water supply in
A
：
Oh
，
great
！
Thank you very
much
．
this guest
house is from 6
∶
00
a
．
m
．
up
B
：
It's a
pleasure
．
to
12
∶
00
p
．
m
．
B
：
Oh<
/p>
，
that sounds
good
．
I feel like
Dialogue B
taking a bath
right now
．
I'm used to
（
A
：
Receptionist B
：
Guest
）
having a bath at 9 o'clock every
B
：
Would you
please tell me the daily
morning
．
service hours of the dining
room
？
A
：
If you
please
．
In the
batnroom
，
A
：
Certainly
．
F
rom 7
∶
00 a
．
m
．
till
everything has already been
prepared
，
10
∶
00 p
．
m
．
nearly
serving all day
such as toilet
soaps
，
towels
，
bathing
long
．
towels
，
bathrobes
，
slippers
，
toilet
B
：
When will the bar and cafe
open
？
paper
，
shampoo
，
combs
，
brushes
，
A
：
From
3
∶
00 p
．
m
．
till
midnight
．
shavers
，
an
ashtray and bathing caps
．
B
：
Does the guest house offer any
B
：
Thank you for
your information
．
other service
？
A
：
Oh<
/p>
，
we have a barber
shop
，
a
Words and Expressions
laundry
，
a
store
，
post and telegram
amuse
vt
．给
……
娱乐；逗
……
services
，
a newspaper
stand
，
a
乐
billiard
，
table
tennis
，
video games and
bowling
n
．保龄球
so on
．
vedio
a
．图像的
B
：
It's jolly good
！
game
n
．游戏
A
：
You may have
your shopping and
jolly
a
．极好
amusements there
．
amusement
n
．娱乐
B
：
Thank you for
your concern
．
Can I
concern
n
．
v
．关心，涉及；关
get a tourist map in the hotel
？
于
A
：
Yes
，
you
may go to the lobby and
lobby
n
．门廊；门厅
buy it from the news-paper stand
valuable
n
．值钱物
a
．值钱的
there
．
With the map
，
you can find
diamond
n
．钻石、金刚石
your way around
．
necklace
n
．项圈，项链
B
：
Good
．
And where
can I have my
ring
n
．戒指
laundry done
？
vault
n
．（银行）保险库
A
：
There's a
plastic bag in the
supply
v
．供应
bathroom
．
Just put
your laundry in it
．
It
bathing towel
浴巾
will be picked up after I make the bed
bathrobe
n
．浴衣
every
morning
．
Here is the room
key
．
slipper
n
．拖鞋
shampoo
n
．
洗发液
（香波
）
v
．
洗
头<
/p>
ashtray
n
．烟灰缸
shaver
n
．电动剃刀
宾馆英语之在问讯处
2
2004-12-19 13:22:02
86
．
Madam
．
What can I do for
you
？
夫人。我能为您做些什么？
87
．
I'm looking
for a man whose name
is
John
．
我在寻找一位男士，他的名字叫约
翰。
88
．
Could you tell
me his room
number
，
please
？
请问他的房间号码是多少？
89
．
I suppose it
is 735
．
我想他的房间号码是
735
号。
90
．
By the
way
，
please show
me
where the lift
is
？
顺便请指点我电梯在什么地方？
91
．
I need some
information about
touring
Hangzhou
．
我想了解关于游览杭州的情况。
92
．
There are two trains going to
Hangzhou every morning
，
No
．
49 and
N
o
．
79
．
每天早晨有两列火车到杭州，
49
次列
车和
79
次列车。
93
．
What time
does this train leave
？
这列火车什么时间发车？
94
．
Could you get me two tickets for
tomorrow here
？
你能否在这儿卖给我两张明天的车
票？
95
．
I'm looking
for a friend
，
Mr<
/p>
．
Brown
．
Could you tell me if he is
in the hotel
？
我在找一位朋友，布朗先生。你能告
诉我他是住在这个饭店吗？
96
．
Just
a minute
，
please
．<
/p>
I'll see if he
is
registered
．
请稍等片刻，我看看他是否登记了。
97
．
They are in
suite 705
．
Let me
phone him
．
他们住在
705
号套房，我来给他打电
话。
98
．
Mr
．
Brown said he's
waiting for
you in his
room
．
8
布朗先生说他在房间里等您。
B
：
Good
afternoon
．
I'm looking for a
friend
．
Mr
．
Brown
．
Dialogue A
Could you
tell me if he is in the
A
：
Good afternoon
，
Madam
．
What
hotel
？
can I do for you
？
A
：
Mr
．<
/p>
Brown
？
Just a minut
e
，
B
：
Good
afternoon
．
I'm looking for a
please
．
I'll see
if he is registered
．
man whose name is
John
．
（
The Receptionist looks over
the
A
：
Could you
tell me his room
register
）
number
，
please
？
A
：
Br
own
，
Mr
．
Brown
？
There are a
B
：
I
suppose it is 735
．
lot of Browns here
today…Mr
．
Charles
A
：
Please wait a
moment
．
Let me
Brown
，
Mr David
Brown…
phone him…
Mr
．
John said
he's
B
：
Mr
< br>．
Johnson Brown from
waiting for you in his
room
．
Chicago
．
Isn't he
staying at thishotel
？
B
：
Thank you very
much
．
By the
A
：
Oh
，
yes
，
here's his name
Mr
．
and
way
，
please show me where the lift
Mrs
．
Johnson Brown and
is
？
family
．
They are
in Suite 705
．
Please
A
：
I'll tell you
how to get there
．
This
wait a moment
，
let
me phone
way
，
plea
se…
him…Mr
．
Brown said
he's waiting for
B
：
Thank you
．
you in his room
．
A
：
It's my
pleasure
．
B
：
Thank
you
．
Would you please show
me where the lift
is
？
Dialogue B
A
：
OK
．
Step this way
，
please
．
Here
（
A
：
Receptionist B
：
Mr Brown
）
it is
．
A
：
Good morning
，
sir
．
Anyt
hing I can
B
：
Thank you
．
do for you
？
R
：
It's my
pleasure
．
B
：
Good
morning
．
I need some
information about touring
Hangzhou
．
Words
and Expressions
A
：
There are two
trains going to
register
n
．登记簿
Hangzhou every
morning
，
Chicago
n
．芝加哥（美国城市）
No
．
49 and No
．
79
．
Which
one do you
lift
n
．电梯（英）
prefer
？
宾馆英语之客房服务
B
：
Which is earlier
？
2005-1-20 18:29:34
< br>A
：
No
．
49
．
This train goes to
Guangzhou
，
and it
stops at Hangzhou
．
99
．
Housekeeping
．
May I come in
？
B
：
What time does
this train leave
？
我是客房的，可以进来吗？
A
：
At
9
∶
45 in the morning and
arrives
100
．
When
would you like me to do
in Hangzhou at
about one o'clock in the
your room
，
sir
？
afternoon
．
您要我什么时间来给你打扫房间呢，
B
：
Good
，
I'll take this
one
．
Could you
先生？
get me two
tickets for tomorrow
101
．
You can do it
now if you like
．
here
？
如果您愿意，现在就可以打扫。
A<
/p>
：
Sorry
，
sir
．
Please go to the
Shanghai
102
．
I
would like you to go and get me
Travel
Service Agency in our
hotel
．
It's
a
flask of hot water
．
on the ground
floor
．
我想请你给我拿一瓶开水来。
B
：
Oh
，
I se
e
．
Thanks
．
< br>
103
．
I'm sorry
that your flask is empty
．
很抱歉您的水壶空了。
Dialogue C
104
．
May I do the
turn-down service
（
A
< br>：
Receptionist
B
：
Mr
Miller
）
for you
now
？
A
：
Good
afternoon
．
What can I do for
现在可以为您收拾房间了吗？
you
？
1
05
．
Oh
，
thank you
．
But you
see
，
we are having some
friends over
．
噢，谢
谢，但你知道我们邀请了一些
朋友过来聚聚。
106
．
Could you
come back in three
hours
？
你能不能过
3
小时再来整理？
107
．
Certainly
，
madam
．
I'll
let the
overnight staff
know
．
当然可以，女士。我会转
告夜班服务
员。
108
．
Would you
tidy up a bit in the
bathroom
？
请整理一下浴室好吗？
109
．
I've just
taken a bath and it is
quite a mess
now
．
我刚洗了澡，那儿乱糟糟的。
110
．
Besides
，
< br>please bring us a bottle
of just
boiled water
．
此外，请给我们带瓶刚烧开的水来。
111
．
It's growing
dark
．
Would you like
me to draw the curtains for
you
？
天黑下来了，要不要我拉上窗帘？
112
．
Is there
anything I can do for
you
？
您还有什么事要我做吗？
113
．
I'm always at
your service
．
乐意效劳。
Dialogue A
A
：
I come
in
？
B
：
Yes, please.
A
：
When would you
like me to do your
room,
sir
？
B
：
You can do it
now if you like.I was
just about to go
down for my breakfast
when you before
you start,
would you do this for
me
？
A
：
Yes, what is
it
？
B
：
I would like
you to go and get me a
flask of hot
water.I need some hot
water to wash
down medicine after
break
－
fast.
A
：
I'm sorry that
your flask is empty.I'll
go and get you
an- other flask that's
full at once.
B
：
Thank you.
Dialogue B
（
The Turn-down
Service
）
A
：
Good evening,
madam and
I do the turn down service
for you
now
？
B
：
Oh, thank you
see, we are
having some friends 're
going
to have a small party here in the
you come back in three
hours
？
A
：
Certainly,
madam.I'll let the
overnight staff
will come
then.
B
：
That's , our
friends seem to
be a little you tidy
up a bit
in the
bathroom
？
I've just taken a
bath
and it is quite a mess s,
please bring us a bottle of just boiled
'd treat our guests to typical
Chinese tea.
A
：
Yes, madam.I'll
bring in some fresh
towels together
with the drinking
water.
B
：
OK.
A
：
（
Having done
all on request
）
It'
s
growing you like me to
draw
the curtains for you, sir and
madam
？
C
：
Why
not
？
That would be so cozy.
A
：
May
I turn on the lights for
you
？
C
：
Yes, please.I'd
like to do some
reading while waiting.
A
：
Yes, there
anything I can do
for
you
？
C
：
No 're a smart
girl
you very much.
A
：
I'm always at
your e,
sir and madam, and do have a
very
pleasant evening.
Words
and Expressions
flask
n
．长颈瓶，热水瓶
overnight
a
．终夜的，一夜间的
cozy
a
．舒适的，温暖的
service
n
．服务，帮助
宾馆英语之洗衣服务
2005-1-20 18:32:50
114
．
Excuse
me
．
Have you any
laundry
？
对不起，请问有没有要洗的衣服？
115
．
The laundry
man is here to collect
it
．
洗衣房服务员来这儿收要洗的衣服
了。
116
．
If you have
any
，
please just leave
it in the laundry bag behind the
bathroom door
．
如果您有衣服要洗，
请放在浴室门后
的洗衣
袋里。
117
．
Please tell
us or notify in the list
whether you
need your clothes ironed
，
was
hed
，
dry-cleaned or mended
and
also what time you want to get them
back
．
请告诉我们或在洗衣单上写明您的
衣服是否需要熨烫，
水洗，干洗或缝补，还要写明何时需
要取衣服。
118
．
What if
there is any laundry
damage
？
如果你们洗衣时损坏了衣服怎么
办？
119
．
In such a
case
，
the hotel should
certainly pay for
it
．
如果是这样，饭店当然应该赔偿。
120
．
Could you
send someone up for
my laundry
，
please
？
请问，你们能派人来收要洗的衣服
吗？
121
．
A valet will
be up in a few
minutes
．
洗熨工马上就到。
122
．
Will the
color run in the wash
？
洗衣时会掉色吗？
123
．
We'll dry-
clean the dress
．
我们将干洗这条裙子。
124
．
We'll stitch
it before washing
．
我们会在洗之前把衬里缝好。
125
．
When can I
have my laundry
back
？
我何时能取回洗的衣服呢？
126
．
But would you
like express
service or same-
day
？
不过，
您是要快洗服务还是当日取？
127
．
I'd like this
sweater to be washed
by hand in cold
water
．
这件毛衣要用冷水手洗。
Dialogue A
（
Explaining How to Get the
Service
）
（
A
：
Room Attendant B
：
Guest
）
A
：
Excuse me. Have
you any
laundry
？
The
laundry man is here to
9
collect it.
B
：
No, not now,
thank you.
A
：
If
you have any, please just leave it
in
the laundry bag be-hind the
bathroom
door. The laundry man
comes over to
collect it every morning.
B
：
Thank you.
A
：
Please tell us
or notify in the list
whether you need
your clothes ironed,
washed, dry-
cleaned or mended and
also what time
you want to get them
back.
B
：
I see. What if
there is any laundry
damage
？
I wonder
ifyour hotel has a
policy on dealing
with it.
A
：
In
such a case, the hotel should
certainly
pay for it. The indemnity
shall not
exceed ten times the laundry.
B
：
That sounds
quite reasonable. I hope
there's no
damage at all.
A
：
Don't worry,
sir. The Laundry
Department has wide
experience in
their work.
B
：
All right.
Thank you for your
information.
A
：
Not at all.
Dialogue B
（
Express
Service
）
（
A
：
Laundry clerk
B
：
Mrs
Bell
）
A
：
What can I do
for you
？
B
：
Could you send
someone up for my
laundry,
please
？
Room908, Bell.
A
：
Certainly, Mrs
Bell. A valet will be
up in a few
minutes.
B
：
Good.
I also have a silk dress which
I don't
think is color-fast. Will the
color run
in the wash
？
A
：
We'll dry-clean
the dress. Then the
color won't run.
B
：
You're sure
？
Good
！
And
the lining
of my husband's jackethas
come
unstitched. It might tear over
further
while washing.
A
：
Don't worry,
madam. We'll stitch it
before washing.
B
：
That's fine.
Now, when can I have
my laundry
back
？
A
：
Usually it
takes about two days to
have laundry
done. But would you like
express
service or same-day
？
B
：
What is the
difference in price
？
A
：
We charge
50
％
more for
express,
but it only takes
5hours.
B
：
And for
same-day, will I get the
dress and
skirt back this evening
？
A
：
Yes, madam. All
deliveries will be
made before six
o'clock.
B
：
I'll
have express then.
Dialogue C
A
：
Can I help
you
？
B
：
Yes. I have
some laundry to be
done.
A
：
Certainly, sir.
Could you fill out the
laundry form,
please
？
B
：
May I use your
pen
？
A
：
Sure. Here you
are.
B
：
Thanks.
Oh, I don't want these shirts
starched.
A
：
No starch. I
understand, sir.
B
：
And also I'd
like this sweater to be
washed by hand
in cold water. It might
shrink
otherwise.
A
：
By
hand in cold water, I see.
B
：
When will they
be ready
？
A
：
We will deliver
them tomorrow
evening around 6.
B
：
Fine, Thanks a
lot.
Words and Expressions
notify
v
．通知
iron
v
．熨烫
dry-clean
v
．干洗
indemnity
n
．赔偿
mend
v
．修补，缝补
stitch
v
．缝缀
valet
n
．旅馆中替客人洗烫衣服
的人员
colorfast
a
．不褪色的
express service
快洗服务
starch
v
．给（衣服等）浆，浆硬
宾馆英语之处理投诉
2005-1-20 18:35:31
128
．
Can you
change the room for
me
？
It's too noisy
．
能给我换个房间吗？这儿太吵了。
129
．
My wife was
woken up several
times by the noise the
baggage elevator
made
．
我妻子被运送行李的电梯发出的嘈
杂声弄醒了几次。
130
．
She said it
was too much for her
．
examples-界线
examples-界线
examples-界线
examples-界线
examples-界线
examples-界线
examples-界线
examples-界线
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