gazelle客户旅游英语情景对话

2021年1月8日发(作者：田家英)



























客户旅游情景对话
(M = May, C1= Customer1)
M: Hello, can I help you?
你好，需要帮忙吗?
C1: Er, yes, I took a brochure yesterday and now I'd like to book a holiday please.
呃，是的。我昨天拿了一本宣传册，现在我想
M: OK, which holiday are you interested in?
好多，你对哪个旅游感兴趣?
C1: Em, this one here, on page 34.
嗯，这个，34页上的。
M: Ooh, yes, that one's on special offer. You get a 10 percent discount, is that the one?
哦，就是现在打特价的，九折，是这个吧?
C1: Yes, that's the one.
对，就是这个。

M: Good. Could you please fill in this booking form. We need your full address and a deposit
of 20 percent. You can pay by cash or credit card or cheque.

好的。请您填一下这张预定单。请填您的详细地址并交付20%的定金 。您可以用现金、
信用卡或是支票支付。

C1: I'll need a receipt.

我要收据。

M: Yes, of course. And within a week you should receive confirmation1 of your booking. We
then need to receive the balance at least ten days before the holiday begins.

当然。一周内您会收到我们的确认信息。请在旅游开始十天前交付余款。















C1: Thank you very much.
谢谢。
M: OK, if you'd like to fill in this form...
好的，请您填一下这张表……
(M = May, T = Tony, C1= Customer1)
1)
T: Hello, can I help you?
你好，需要帮忙吗?

C1: Er, yes, young man. I want a holiday in Scotland1 please. I got this brochure2 yesterday
and I want to book today.

呃，是的，年轻人。我想去苏格兰旅游。我昨天拿了这本宣传册，今天想预定一下。

T: Em? Scotland? We don't do holidays in Scotland, I'm afraid madam.

呃?苏格兰?恐怕我们没有在苏格兰的旅游线路，夫人。

C1: But it says in your brochure, young man.

但是你们的宣传册里有啊，年轻人。

T: Em, let me see. I'm sorry madam, this is not our brochure. I'm afraid you've made a
mistake.













哦，让我看一下。抱歉夫人，这不是我们的宣传册，恐怕你弄错了。
C1: Young man, it says here...
年轻人，在这儿……
T: I'm sorry, I'm sorry. Perhaps you could try 'Norbrook Holidays', over there?
抱歉，抱歉，我想你可以去Norbrook Holidays旅游公司问一下，就在那边。
C1 [mumbling as she leaves] Young people nowadays...