BEC中级真题第5辑精听

BEC

中级真题第

5

辑精听

:

Test1-Part One(1)

（第

1

期）

Man

：

Thank you for calling Andersons International. Our offices are closed at the moment.

Please leave your name, number and message after the tone.

Man: Hello, Martin Hayes here I've just arrived. The journey was fine, no problems at the

airport. I've arrived at the Retail Exhibition the building's really impressive! The only problem

is, the stands that we sent by air cargo last week are missing the computer's arrived, and the

posters are here

，

though. Can you get onto the transport people first thing in the morning to

track them down and get them here by tomorrow evening at the very latest? Stress how

urgent

it

is!

Also,

I've

just

unpacked

the

brochures

and

realised

we

haven't

got

enough

pricelists to give out with them. We'll need another five hundred; use a courier to get them

out here the day after tomorrow at the latest. Call me back when you know what's happening.

I'm at the press conference all morning today, but you can get me during lunch. I'll speak to

you again later.

Test1-Part One(2)

（第

2

期）

Woman: Oh, hello, can I speak to Jill Croft, please?

Man: I'm sorry, but she's not here at the moment. Can I take a message?

Woman

：

Oh, please. It's Sarah Middlemiss here. MIdouble DLEMIdouble S... from Pegasus

Communications Ltd.

Man

：

Thanks. What's the message?

Woman: Well, I'm the personnel manager here at Pegasus... it's regarding the position of

sales executive Jill has applied for. It's just to let her know that before we arrange interview

dates,

we're

inviting

applicants

to

a

company

presentation

on

the

twentyeighth.

We'll

confirm this, of course, by letter.

Man: Fine I'll let her know that.

Woman: One other thing we're received her application and curriculum vitae, but can't find

any

mention

of

her

referees.

Could

you

ask

her

to

let

us

have

their

details

as

soon

as

possible?

Man: OK I've noted that down.

Woman: Thanks very much for your help.

Man: No problem. Bye for now ...

Test1-Part One(3)

（第

3

期）

Woman: Hello. Sales. Can I help you?

Man

：

Oh, hello. Is Lauren 0'Neil there?

Woman

：

I'm sorry, but she's at lunch right now. Can I take a message?

Man

：

Um ... OK. It's Chris Darcy here, from Human Resources. I'm phoning about next

week's ...

Woman: ... Hang on, I just need to get a pen. Right, here we are. So, it's Chris Darcy from

HR, and it's about...

Man: The shareholders' meeting next week.

1

Woman: OK. And what shall I tell Lauren?

Man:

Tell

Lauren

the

board's

decided

to

make

an

official

statement

about

the

planned

merger.

I know we weren't going to, but they've changed their mind.

Woman: Oh ... Yes, that's interesting.

Man: Mm, but not entirely unexpected. Anyway, the MD needs Lauren to put together a

presentation showing the combined sales of the newly-merged group.

Woman: OK. I've got that. Is there anything else?

Man

：

Yes, tell her that I'll handle the presentation about HR issues, but could Lauren also

include something about expected savings in her part of the presentation?

Woman

：

OK. I'll give her the message.

Man

：

That's great. Thanks very much.

Test1-Part Two(1)

（第

4

期）

Thirteen:

The

hours

vary

sometimes

lunch

times,

sometimes

late

afternoons.

We

all

feel

we've

improved our skills or picked up new ones which will benefit us in the future in some way.

Outside providers are contracted to come in and they've been very good

，

very professional.

There's been a range of things on offer, too. We're given vouchers which we use in a way to

pay for the sessions, choosing what to do and how many hours to put in.

Fourteen:

Things

have

improved

a

lot

since

I

started

working

here.

We're

all

more

aware

now

of

potential risks and of the correct procedures for everything. For example, reporting anything

that isn't working properly, having the appropriate clothing, things like that. We know what

to do now, and who to go to. There are regular checks on equipment, too, so that problems

are less likely to happen in the first place.

Test1-Part Two(2)

（第

5

期）

Fifteen.

Well, despite talks with senior management, we've been unable so far to agree on something

which all my staff can accept. Management know we have a fair case and that we've waited

a long time compared to other departments, who were awarded rises last year. So it's not as

if they're against the idea itself as I say, we've just got to get a final figure which staff will be

happy with.

Sixteen.

There are various stages we go through. We try first to reassure staff and give them the

opportunity to present their side. We like first to deal with things within the organisation staff

know

action

won't

be

taken

until

the

case

has

been

thoroughly

investigated.

Of

course,

problems can arise from lots of things anything from poor timekeeping or inappropriate dress

to

actual

breach

of

contract.

Dismissal

would

be

the

very

last

course

of

action

and

all

employees have the right to appeal even then.

Test1-Part Two(3)

（第

6

期）

2

Seventeen.

I very much like the system we have I like the opportunities it gives me for other things.

Everyone's at work for the agreed essential time, but we all have some choice each side of

this. I keep my own record, and it means I can fit in other things, like medical appointments.

I like to feel I've got some control over my professional life and I need to be able to plan. It

may not suit everyone, but it certainly works for me.

Eighteen.

I take your point Brian. I know that since George left you've had to take on some of his tasks

which were not in your original job description. However, you were allocated seventy-five per

cent of Suzie's time to deal with the paperwork, so I feel that the situation, although not ideal,

is manageable and in this financial climate any further expenditure, any rise, however well

deserved

，

might damage the company's future and, I am sure you'll agree, that's too risky.

Test1-Part Two(4)

（第

7

期）

Nineteen.

I wanted to have a word about the departmental budget forecast you asked me to draw up.

I totally agree with you on the need for working out the future expenditure well in advance,

it's only that since we've never done this forecast in such a detailed way before

，

it's taking

us

much

longer

than

I

expected.

Would

it

be

acceptable

to

the

board

if

I

deferred

the

submission date by a fortnight?

Twenty.

May I come in here? Thank you. I think Tom's last point was very valuable. We mustn't forget

how important it is to make a really good impression when we launch the new T-six engine

at the Air Show in Paris. Although we're very familiar with the engine's specifications and

performance data, we aren't skilled at giving polished multi-media presentations which the

audience expects nowadays. Tom's right. I think we should consider hiring in a professional

from a marketing company.

Test1-Part Two(5)

（第

8

期）

Twenty one.

I know why you want Smithson's they're the biggest in the field and they've got years of

experience.

The disadvantage is the price. They're the best so they can charge what they like. Personally,

I'd

prefer

to

go

for

someone

local

like

Mackays.

They're

small,

so

we

could

negotiate

a

favourable deal, and I'm sure they'd do their best to deliver the stuff on time and help us if

we had an emergency job and needed extra materials.

Twenty two.

Jones and Sons have always been our haulage company and they've been reliable. But things

changed when Michael Jones took over. The service wasn't so efficient and then last month

two trucks were four days late on a delivery with no explanation and no apologies. As a result,

we lost a new customer. I refuse to just accept that financial loss. So write to Jones please,

demanding ten per cent of our expected profit from that contract. I think it's only fair.

Test1-Part Three(1)

（第

9

期）

3

Woman

：

And now let's meet Philip Spencer, one of Britain's top industrialists

，

and hear about

his experiences and ideas on improving company performance. welcome, Philip.

Man

：

Thanks, Gemma. Good to be here.

Woman

：

Philip

，

you're famous for your unique approach when called in to advise companies .

Man

：

Well, I'm certainly very generous with my advice! I always acknowledge genuine effort

wherever possible it is important to do so; but my job isn

，

t to manage the company, it's to

hunt down underlying weaknesses in the systems; that's what I'm trained to do.

Woman

：

Your visit to Manson's received a very mixed response, didn't it?

Man

：

Well, yes. Following my first visit, they'd researched the market more deeply and had

improved product quality considerably, but, on my return, I blamed their failures on the

ancient assembly line which they'd still done nothing about

，

despite my report, and which by

now had led to a ten-year waiting list for their customers. The company was so upset by the

comments I made during my second visit that they didn't invite me back!

Woman

：

Another of your consultations took you to Criterion Glass, a family-run business.

Man

：

Yes. Their troubles started with an over-concentration on the actual making of the

product

，

on the craftsmanship involved, without asking themselves whether there was still

enough of a market for that type of product. Prices needed to be more competitive too,

something they hadn't considered sufficiently.

Test1-Part Three(2)

（第

10

期）

Woman

：

As you said, you're famous for your advice to industry, but for a long time you were

not at all successful in business yourself, were you?

Man

：

True!

The

first

two

organisations

I

headed

went

into

liquidation!

They

were

both

relatively new companies, though, without a long history and were trying to establish their

brand name. People had tried to warn me, of course. The resources were there that wasn't

the problem but I just couldn't get things to work basically because financial services just

isn't my field.

Woman

：

You enjoy a strong public image, with your unusual choice of clothes, etcetera. Why

did you start to cultivate this original style?

Man

：

Well, many people think I've developed this style just to get myself noticed, but it's

really because I think my ability is what matters in business more than my image. I like to do

my own thing

，

so why shouldn't I please myself how I look? I know many other business

people prefer to follow convention and dress more seriously that's up to them.

Woman

：

Did this help you to get one of the top jobs in the country the chairmanship of LBI?

Test1-Part Three(3)

（第

11

期）

Man

：

That's not really for me to company was in serious trouble when I joined. I

think they recognised the risk-taker in me and they needed someone who wasn't afraid of

change. The management had preferred to play safe until then and this, together with their

rather poor reputation, was the cause of their problems.

Woman

：

Your record in the second half of your career speaks for itself, of course. Now, when

you look at managers today, how effective do you think they are?

Man

：

Well there's great emphasis now on making money, which I know is what business is

about, but too many managers today are interested in making money for themselves. There

4

are a lot of strong personalities around, too, in leadership positions. But people forget that

the sort of success which lasts requires close attention to every single aspect of the company,

however unimportant it may appear.

Woman

：

Well, you're full of energy yourself, and working harder than ever at the age of

seventy . as you reflect on your long career, have you any advice for those just starting?

Man

：

Well, I've taken risks and made errors, but I've learnt it's best never to worry about

things you can't do anything about. If you did your best with the information you had at the

time, then you must live with your mistakes and move on.

Woman

：

Philip Spencer, thank you very much indeed. Now I'll.

Test2-Part One(1)

（第

12

期）

Man: Hello, Geoff Wilson.

Woman: Oh, hello. It's Myra from Barlings, Personnel Department. I've got some information

about the arrangements for you and the other new salesmen next week.

Man: Oh right.

Woman

：

Well now, on Monday, rather than sending you out on a tour of client companies

right away, we've decided on a factory visit. OK?

Man: Sounds a good idea.

Woman:

Tuesday,

there

will

be

some

training

in

the

product

development

lab.

Then

on

Wednesday, you'll need to know how other departments work as well as sales. Advertising is

always busy in the afternoon, so they will be better able to answer questions in the morning.

Man: Right. What about sorting out the admin?

Woman

：

Well the most important thing is expense claims. So after lunch that day, someone

in accounts will go over them with you. The rest will be covered during training.

Man: What about the marketing director will I see him?

Woman

：

Oh yes. He has a weekly briefing on Thursday mornings we've put you down to

attend that. In fact, the Managing Director sometimes comes so you may even meet him

there or we'll fix something up for the following week.

Man: OK. See you next week. Goodbye.

Woman: Goodbye.

Test2-Part One(2)

（第

13

期）

Conversation Two.

Man: Marketing. Joe speaking.

Woman: Hi Joe. Is Jamie there?

Man: No, sorry. He's got a day off today. Can I help?

Woman: I need to leave him an urgent message. This is Alice from Product Development.

Man: OK Alice. Go ahead.

Woman: It's about the advertising campaign Jamie's working on for the new Trimco HP-four.

Man: Right, got that. Is something wrong? You sound worried.

Woman:

I am.

The

quality

control

people

have

turned up

some

serious defects

across

a

significant number of units.

Man: Oh no. So what's being done about it?

5