店面英语

一．

Brief

introduction

of

sanya

duty-free shop

1.

the business area and partition

A.

7000

square

meters

B.

Shopping area: 1) the international

top brand exclusive shop area

2) perfume

cosmetics area

3) international

famous watches area

4) fashion highlights

section

5) travel supplies and

toys area

6) China and hainan

specialty area

The service area: 1) the atrium

service area

2) the cafe

recreational area

2.

Shopping process

A.

Passengers

after

entering

the

tax- free

shop

must

transact

a

shopping card by personal information

to shop.

Team guests deal with it at

the front desk , and others can do it in

any of the cash register. For shopping

cards,

domestic

passengers

must

show

their

identity

card,

foreign

tourists

must

show

inbound

and

outbound

valid

identification,

as

well

as

the

flight

information

of

offshore

islands.

Shopping

cards

will

record

each

customer's

identity

information,

ticket

information

and

purchase

records.

Because

most

of

the

passengers

use

electronic

ticket,

you

just

need

to

tell

ticket

information

of

isolated islands orally.

B.

After tourists pay for their goods they

will

get

the

bill

of

lading

issued

by

a

tax-free shop.

C.

In accordance with the passenger

information, a tax-free shop will seal

up the goods they purchase in

accordance with the flight number, and

ship to haikou meilan airport or sanya

phoenix airport.

3.

Shopping requirement

A.

Tourists at home and abroad must be

above 18 years old and fly away from

hainan island but not leave the country.

B.

In

order

to

ensure

the

goods

are

delivered

to

the

delivery

point

of

the

airport

on

time

,

passengers

leaving

islands from the haikou meilan airport

should complete purchase at least one

day before departure .

C.

passengers

leaving

from

sanya

phoenix

airport

should

complete

the

last

purchase

at

least

6

hours

before

departure .

D.

passengers

must

arrive

at

delivery

point one hour before departure to pick

up

goods.

They

should

present

valid

documents, boarding pass and bill of

lading,

and

then

pick

up

goods .

All

duty- free

items

you

bought

must

be

carried out of the island once.

E.

If

there

is

a

change

in

flights,

passengers need to contact a tax-free

shop

in

time.

Duty-free

shops

will

adjust

according

to

the

changed

flight information , and then distribute

again.

t category

Jewelry, perfume, pen, clothing

accessories, toys (karts) , handicrafts,

watches, glasses (sunglasses),

scarves, ties, woolen knitwear, cotton

fabrics, shoes and hats, bags, belts,

small leather goods, beauty and

health care equipment.

4. operating brands

A.

perfume cosmetics

Dior, chanel, lancome, estee lauder,

shiseido, biotherm, clinique, La

Prairie, guerlain, clarins, l 'oreal,

Elizabeth arden 30 international top

brands, etc

B. International fashion watches

Cartier, omega, Chopin, earl, elegant,

longines, radar ,breithling, zenitc,

tissot 25 top international watch

brands, etc

C. International boutique

Gucci, Burberry, Emporio Armani,

Tiffany, Ferragamo, Blvgari, Coach,

Bally, Tumi,

The ermenegildo Zegna Sport, Hugo

Boss, Dunhill, MCM, a total of 13

international top brand shop

5. tax-free prices

All duty free goods sold by Sanya

duty-free shops purchase from the

country of origin of the brand directly,

without intermediate links, and

duty-free goods exempt from duties,

value-added tax and special

consumption tax in the link of import,

so duty-free retail price of the same

goods is about 15 ~ 35% lower than

the domestic tax price

Sir

madam

女士，夫人

handbag

女手提包

briefcase

公事包

travelling

bag

旅行包

先

生

suitcase

手提箱

shopping

centre

商业中心区

department

store

百货商店

counter

柜台

stall

，

stand

售货摊

show

window

橱窗

shelf

货架

cashier’s

desk

收银处

收银台

out

of

stock

售空

price

tag

标价签

label

标签

discount

打折扣

change

零钱

shop

assistant

，

salesman

售货员

saleswoman

女售货员

confectionery

糖果糕点

cosmetics

化妆用品

ornaments

装饰品

sports

goods

体育用品

fabrics

纺织品

stationery

文具

men’s

wear

男服

women

’

s

wear

女服

sportswear

运动装

outfit

套装

footwear

鞋类

underwear

内衣裤

galsswear

玻璃器皿

sample

样品

jewelry/jewels

首饰

ring

戒指

necklace

项链

brooch

胸针

bracelet

手镯

ear

ring

耳环

sugar

白糖

candy

块糖

receipt

收据

invoice

发票

material

布料

chemical

fiber

化纤

flax

亚麻

cotton

棉

wool

毛

silk

丝

upstairs

楼上

downstairs

楼下

fitting/dressing

room

试衣间

lift

电梯

exchange

调换

return

退货

refund

退款

sunblock

防晒霜

makeup

粉底

mask

面膜

mascara

睫毛膏

high-end

customers

高端客户

service

object

服务对象

三．

Sentence

structure:

我

们

去

(

商店

)

逛逛吧

!

Let's go window- shopping

。

Shall we go window-shopping? (

去逛商店

吗

?)

人多得要命

!

What a (big) crowd!

It's so crowded!

商店几点

开门

?

When/what time does the store open? (

商店

几点

开门

?)

It's closed today. (

今天休息。

)

We won't open until eleven. (11

点才

开门

。

)

It opens at eleven. (11

点

开门

。

)

From eleven. (11

点

开

始。

)

Our business hours begin at eleven. (

我

们

11

点

开

始上班。

)

商店几点

关门

?

When does the store close? (

商店几点

关

门

?)

We close at seven. (7

点。

)

That late? (

那

么晚

?)

卖

鞋的

专

柜在哪儿呀

?

Where's the shoe department? (

卖

鞋的

专

柜

在哪儿呀

?)

Where can I find the shoe department?

Where is the shoe department located?

It's on the third floor.

美国的

1

楼是

the first

floor

，英国的

1

楼是“the ground floor”，

2

楼

是“the first floor”，两

种说

法相差

1

层

，所

以要注意。

Going down/Going up? *

乘坐

电

梯

时问

“是

下

/

上楼

吗

?”

你找什

么

呢

?

What are you looking for? (

你 找什

么

呢

?)

欢

迎光

临

。

May I help you?

Can I help you?

What can I do for you?

Anything I can do for you?

我想

买

件套装。

I'd like a suit. *I'd like

表示“我想要……”，

比

I want

的

语

气更客气。

I'm looking for a … bag。我在找一

种

……

包。