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各类信函开头及结尾常见句型
1)
投诉信
:
开头
:
I’m
writing
to
complain
about
that…
I
’
m
writing
to
make
a
complaint
about…
I’m
writing
to
inform
you
that
I’m
disappointed
about…
dissatisfied
with…
I’m
writing
to
advise
you
that
I
find
…
unsatisfactory.
中间:
1
There were several aspects
of the service that were not
satisfactory.
My
first
complaint
is
the
fee.
We
shall
have
to
ask
you
to
make
compensation/compensate
for
the
loss
that
we
have
suffered.
We feel that we must make
a
claim against you.
I
feel
badsorry
to
trouble
you, but I’m afraid
I have
2
to
make
a
complaint
about…
结尾
:
I
trust
you
will
take
my
complaints
seriously
and…
I
will
appreciate
it
very
much if
you could…
I
would
be
grateful
if
you
could
…
I understand you will give
immediate
attention
/prompt
response
to
this
matter.
3
I’d like to
have this matter
settled by
t
he end of…
2)
询问信
:
开头
:
I’m
writing
for
information about…
I’d
like
to
receive
information
concerning…
I’m
writing
to
ask
if
you
could
possibly…
I would be most
grateful if
you
could
send
me
information
regarding/
concerning…
4
I
wonder
if
you
could
provide
me
with
information regarding…
结尾
:
I’
m
expecting
your
early
reply
.
I’m
looking
forward
to
hearing from you.
Thank
you
for
your
consideration.
I
look
forward
to
your
immediate response.
Your
prompt
attention
to
this
letter would be highly
5
appreciated.
3)
道歉信
:
开头
:
I’m
writing
this
letter
to
express
my regret
I’m
writing
this
letter
to
apologize for…
I
would like to give you my
apology
for...
I’m
very
sorry
to
say
that…
I’m
writing
to
say
sorry
for…
I
must
apologize
about
6
(not) doing…
Please
accept
my
sincere
a
pology
for…
Some
mistakes
must
have
been made
in…
结尾
:
Hope
you
can
accept
my
apologies
and
understand
my situation.
Once
again,
I’m
sorry
for
any
inconvenience caused.
We
will
certainly
replace
the damaged goods.
We
are
ready
to
cancel
7
your
order
and
compensate
for
the
loss
incurred.
Please
allow
me
to
say
sorry again.
I
sincerely
hope
that
you
will be
able to think in my
position
and
accept
my
apologies.
I
want
to
let
you
know
how regretful I am
feeling
now.
4)
感谢信
:
开头
:
8
I’m
writing
to
extendexpressconvey
my
sincere gratitude thanks
appreciation for…
I’m
writing
to
show
my
sincere
appreciation for…
I’d
like
to
convey
in
this
letter
my
heartfelt
thanks
to you
for…
This is to thank you
again
for
your
wonderful
hospitality
and
to
tell
you
how
much
we
enjoyed
seeing
you again.
9
I
feel
deeply
indebted
to
you
and
I
really
don’t
know
how
to
thank
your
enough for your help.
结尾
:
Thank
you
again
for
your
generous help.
My
true
gratitude
is
beyond
the
word’s
description.
I
feel
most
obliged
to
thank
you once more.
I’m most grateful for
your
selfless donation.
10
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