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为了树立旅游行业的新形象，旅行社必须诚实于旅游、取信于游客，更好的保障旅游
消费者的合法权益，倡导旅行社之间合法、公平的竞争，实行行业自律，并接受社会
< br>监督。
In order to set up
the new image of the tourism industry, must be
honest in the tour,
the trust to
tourists, better protect the legitimate rights and
interests of tourism
consumers,
advocates the lawful, fair competition between
travel agencies, practice
self-
discipline, accept social supervision.
一、坚决执行国家的法律、法规，自觉履行行业行规，维护旅游市场的正常秩序。
First, enforce the country's
laws and regulations, and consciously perform
industry
guild regulations, maintain
the normal order of tourism market.
<
/p>
二、以与时俱进、奋发有为的精神，努力营造诚信氛围，坚持工作有针对性、有时效
性。
Second, in the
spirit of advancing with The Times, progressive,
efforts to build
sincere atmosphere,
insist on work have pertinence, timeliness.
三、在旅游业务经营活动中，旅行社应反对和抵制不正当竞
争，对游客、不搞假、不
哄骗，树立良好的商业道德，建立完善的售后服务体系。
Third, in the tourism business
activities, travel agency should oppose and reject
unfair competition, for tourists, do
not make false, don't trick, set up good business
ethics, establishing perfect after-sale
service system.
四、在接待工作中，旅
行社接待人员对游客应一视同仁，以礼相待，主动与旅游者签
订旅游合同，出具正规发票
，为旅游者提供约定的各项服务，所提供的服务不低于国
家标准或行业标准，不向旅游者
介绍和提供国家明令禁止的非旅游项目。
Four, in
the reception work, travel reception staff should
apply to visitors, polite and
active
and tourists to travel contract, issue the formal
invoice, for the tourists to
provide
various services of the agreement, the services
provided by the is not lower
than the
national standards or industry standards, not to
introduce to tourists and to
provide
country banned the tourism project.
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/p>
五、旅行社与接待单位应签订合同，建立合理的劳务佣金制度，旅行社明确导游人员
合理的劳动报酬，不得向导游人员收取“人头费”或变相“人头费”。