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酒店管理网
酒店常用英语词汇、语句培训
一、酒店服务、时尚英语
Reserving a Room
预订酒店房间
(
电话
)
(H=Hotel, G=Guest)
H:
George's Hotel.
这儿是乔治酒店。
G: I'd like to reserve a room.
我想预订一间房间。
H: When for Sir?
先生，什么时候要用
?
G:
This weekend.
这周末。
H: Thank you. Just a moment, please.
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酒店管理网
谢谢。请等一会儿。
H:
Front desk, sir.
(
总台接待员
)
先生，这儿是总台。
G: I want a single room with bath next
Saturday.
我下星期六要一间有浴室的单人房。
H: Hold on, please.
请等一下。
(A few
seconds later)
(
几秒钟以后
)
H: We'll have it ready for you, sir.
先生，我们会为您准备好房间。
G:
Fine.
好
!
H: May I
have your name and phone number, sir?
先生，请问贵姓和电话号码
?
G:
Yes, my name is XinHua Zhou, and the number is
116079.
我名叫周新华，电话号码是
116079
。
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Inquiring about the Hotel Charges
询问酒店费用
(
电话
)
H:
(Operator) George's Hotel. Can be of any
assistance?
(
接线生
)
乔治酒店。请问有什么贵干
?
G:
Yes, I'd like to find out about the room charges.
我想了解住房费用。
H: Just
a moment, sir.
I'll put you
onto reservations.
先生，请等一会儿。我替您接订房部。
H: (Reservation Clerk) Reservations.
Can I help you?
(
订房部员工
)
订房部。请问有什么事可以效劳
?
G: Yes, could you tell me the rates for
your rooms?
您可以告诉我，你们房间的收费率吗
?
H: Yes. It's 350 to 550 dollars for a
single, 550 to 750 for a dou-
for a twin.
可以。单人房收费
< br>350
～
550
元，双人房收费
550
～
750
元。
G: I see. I am visiting
your city in April. How soon should I make
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酒店管理网
a reservation.
我
明白了。我打算在
4
月份往贵市。我应提早多少时候订房呢
?
H: Well, the sooner, the
better.
If you've made your
schedule, why
don't you book the room
now?
那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房
?
Making a Hotel
Reservation
订房
(<
/p>
电话
)
G:
Hello.
喂
!
H:
(Operator) Green's Hotel. Can I help you, sir?
(
接线生
)
费尔蒙酒
店。先生，请问有何贵干
?
G: Yes, I'd
like to make a reservation.
我想订房。
H: Thank
you, I'll connect you with our reservation clerk.
谢谢。我替您接我们订房部职员。
G: Thank you.
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酒店管理网
谢谢您。
H
：
(Reservation
Clerk) Hello, reservation office. Can I help you?
(
订房部员工
)
订房部，请问有什么可以效劳
?
G:
Yes,
I'd
like
to
reserve
a
double
room
with
bath
for
November
twenty-first and twenty-sixth.
我想预订一间有浴室的双人房，供
1
1
月
21
日和
26
日住宿。
H: Just a
moment, sir.
I'll check and
see
…
yes, that can be
arranged.
Your name,
please
？
先生，
请等一下，
我要查查看……是的，
可以安排那样的房
间。
请问贵姓
?
G: Yes, my name is Wang Lin.
我名叫王林。
H: Thank you very much, Mr. Wang.
谢谢您，王先生。
Confirming a Hotel Reservation
证实已订房间
(
电话
)
H: (Operator): Greatwall Hotel.
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酒店管理网
(
接线生
)
长城酒店。
G: Reservations, please.
请接订房部。
H: Thank
you. Just a minute, sir.
谢谢。先生，请等一下。
H:
(Reservation Clerk):
Reservations.
Can I help you?
(
订房部员工
)
这里是订房部。请问有什么事可以效劳
?
G:
Yes,
I'd
like
to
confirm
my
reservation.
This
is
Wang
Lin
from
Hong
Kong.
I've
reserved
a
double
room
for
January
second.
我想确定我的订房结果。我是从香港来的王林
。我已经预订一间供
1
月
2
日入住的双人房。
H: Yes, Mr.
Wang. We have your reservation from Hong Kong.
We'll be expecting you on
January second. Thank you.
何先生，我们已接到您从香
港打来的订房电话。我们期待您
1
月
2
日光
临。
多谢惠顾。
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酒店管理网
Changing A Hotel
Reservation
改变订房日期
(
电话
)
H:
GreatWall Hotel. Can I help you?
长城酒店。我能帮您吗
?
G:
Yes, I'd like to cancel my reservation and make a
new reservation.
My name is Wang Lin
and I have made a reservation for January
tenth, but is it possible to change it
to the twelfth? With the heavy
snow up
here, my car has broken down.
< br>我想取消我原来的预订，并作新的预订。我名叫王林，我订了
1
< br>月
10
日的
房间，但有没有可能
把日期改到
12
号
?
< br>由于这里下雪，我的汽车损坏了。
H: Yes,
just a minute while I check our record,
Mr.
Wang.
Yes, it is
possible to
change it to the twelfth. Thank you, Mr. Wang.
好，请等一等，我查一查我们的记录。王先生，行啊，可以把
订房改到
12
日。王先生，谢谢您。
G: Thank you.
谢谢。
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酒店管理网
Ordering Breakfast through Room Service
at the Hotel
在酒店客房服务部预订早餐电话
H:
(Room Service): Hello. Room Service.
<
/p>
(
客房服务部
)
喂
!
客房服务部。
G: Hello.
May I
order my breakfast for tomorrow morning?
喂
!
我可以
预订明天早上的早餐吗
?
H: Yes, Sir.
What time would you like to have it,
sir
？
可以的。先生，请问您想什么时候吃早餐
?
G: Can you make it at 8:00
你们能在八点钟准备好吗
?
H:
All right, sir. What would you like to have?
可以，先生。
您想要些什么
?
G:
Well,
pineapple
juice,
bacon
and
eggs,
toast,
and
a
pot
of
coffee.
我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。
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酒店管理网
H: All
right. Anything else.
好的。还要别的东西吗
?
G:
That's all. My room number is 604.
不要了。我房间的号码是
604
号。
H: Thank you, sir.
谢谢您，先生。
Ordering Lunch
订午餐
H: Hello,
Room Service.
喂，住房服务部。
G:
Hello, I'd like to order my lunch.
喂，我想订午餐。
H: All
right, sir.
好的，先生。
G: I'll
have a tomato and lettuce salad, a tomato omelet.
我要一份番茄和生菜沙律，一份番茄心蛋卷。
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H: Our
omelet is served with green vegetables.
我们的蛋卷是配有青菜的。
G: I'd like a salad, too.
我也喜欢沙律。
H: Yes,
sir. What kind of dressing?
行，先生。您要哪一种调味品
?
G:
Oil and vinegar, please.
请给我油和醋。
H: Do you
want any rolls?
您要面包吗
?
G: Yes,
and a pot of coffee, please.
要，再给我一壶咖啡。
H: All
right, six. Anything else?
好的，先生。还要别的东西吗
?
G:
No, that's all.
不要，就这些了。
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H: May I have your room number,
please.'?
请问您的房间号码
?
G: 504.
504.
504
．
504
室。
H: Thank you, sir.
谢谢您，先生。
G: Thank you.
谢谢。
Attendance &
Service
接待与服务
(W = Waiter, G = Guest)
W: Did you ring, sir?
是您按铃吗
?
先生。
G: I wish to turn on the light, where
is the switch?
我想要开亮那一支电灯，请问开关在哪儿
?
W: There is it, beside the wardrobe.
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酒店管理网
那里就是了，在衣橱的旁边。
G:
By the way, you might have my things sent up here.
顺便说一句，请您把我的东西搬到这儿来。
W:
Certainly,
sir.
好的，先生。
W:
What would you like for starters, sir?
首先上什么菜
?
先生。
W: How would you like your steak done,
sir?
牛排怎么做好
?
先生。
G: Medium for everyone except
me, I'd like mine underdone.
其他几位的都煮半生熟
就行了，只有我的例外，我喜欢煮得生一点的。
W:
Yes, sir. How about a little soup before the
steak?
在吃牛排之前，要来点什么汤吗
?
G: Let us have some vegetable soup and
some nice crisp toast, please.
给我们弄些菜汤吧，再拿些松脆的烘面包来。
W: And to follow?
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接下去要些什么呢
?
G: Let
me see.
Oh, some oysters ,
please.
让我想想。哦，请来些生蚝。
W:
With pleasure, sir. Would you like a drink before
your meal?
很好，先生。饭前要喝些什么酒
?
G: Bring us a bottle of gin.
给我们来一瓶杜松子酒吧。
W: What will you take for
dessert
？
你们要什么点心
?
G: Ice
cream for everyone, please.
每人来杯冰淇淋吧。
W: How does this room suit you, sir?
这个房间合您的意吗
?
先生。
G: This is rather small. I want a
larger one, if you please.
这个房间太小了。如果方便的话，我想要一间大点的。
W: What about this one?
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酒店管理网
这一间怎么样
?
G: This
will do very well. What do you charge for it?
这一间很好。宿费多少
?
W: Five hundred dollars per day, sir.
每天
500
美元，先生。
G: Will you give me a
reduction if I stay here for several days?
如果我在这里住上几天，有没有什么折扣
?
W: I'm afraid that no reduction can be
made.
很抱歉，没有折扣。
G: This is rather expensive. I must
have a cheaper one. Can't you show
me
something less expensive
？
这有点贵。我要一间比较便宜的。可否给我看些较廉价的房间
?
W: Yes, sir, Come this way, please.
Will this one suit you
？
好的，先生。请到这里来。这一间合您的意吗
?
G: Is there a bathroom attached to this
room?
这房间有没有带浴室
?
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酒店管理网
W: Yes, it
has a private bathroom adjoming.
有的，它带有一间专用浴室。
G:
How much do you charge?
要多少钱
?
W: Four
hundred dollars a day.
400
美元一天。
G: Well, I'll take this one.
好，我就要这一间。
W:
All
right,
sir.
Here
is
the
key
of
the
room.
Please
leave
it
atthe
counter when you go out.
好的，
先生。这是房间的钥匙，您出去的时候，请把它交给服务台。
二、酒店常用英语词汇
酒店房间用词
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酒店管理网
blanket
bowl
bureau
couch(sofa)bed
crib
curtain
cushion
door
doormat
double bed
drapery
dresser
floor wax
foam-rubber mattress
folding
bed
foot-rest
毛毯
厕盆
衣屉柜
长沙发床
婴儿床
窗帘
椅垫
门
门垫
双人床
帘子
梳妆台
地板蜡
乳胶垫
可折合床
脚凳
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furniture
polish
hat rack
headboard
liquid soap
mattress
mirror
pillow
pillow case
arm chair
bath rug and brush
bath-room
bath tub
bed
bed
pad
bedstead
bedspread
家具擦光油
帽架
床头架
液体肥皂
床垫
镜子
枕头
枕套
有扶手的椅子
(
放在浴室门口的
)
地毯和洗澡刷子
浴室
浴缸
床
床垫子
床架
床罩
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bench
quilt
sanitary receptacle
sheet(s)
shower
single bed
sofa
stool
table & chair
tile
floor(bath
，
wall)
upholstery
wardrobe
wash basin
waste basket
window
windowsill
长凳
棉被
有盖垃圾箱
被单
花洒
单人床
沙发
凳子
桌椅
瓷砖地板
(
浴池、墙壁
)
室内装饰品
衣柜
洗脸盆
字纸篓
窗
窗台
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