s-w-c--2015酒店物业常用服务英语和英语词汇汇总

H: (Operator): Greatwall Hotel.

(

接线生

)

长 城酒店。

G: Reservations, please.

请接订房部。

H: Thank you. Just a minute, sir.

谢谢。先生，请等一下。

H: (Reservation Clerk): Reservations. Can I help you?

(

订房部员工

)

?

G:

Yes, I'd

like

to

confirm

my

reservation. This

is

Wang

Lin

from

Hong

Kong. I've reserved a double room for January second.

我想确定我的订房结果。我是从香港来的王林。我已经预订一间供

1

月

2

日入住的双

人房。

H: Yes, Mr. Wang. We have your reservation from Hong Kong.

We'll be expecting you on January second. Thank you.

何先生，我们已接到您从香港打来的订房电话 。我们期待您

1

月

2

< br>日光临。

多谢

惠顾。

Changing A Hotel Reservation

改变订房日期

(

电话

< br>)

H: GreatWall Hotel. Can I help you?

长城酒店。我能帮您吗

?

G: Yes, I'd like to cancel my reservation and make a new reservation. My name

is

Wang

Lin

and

I

have

made

a

reservation

for

January

tenth,

but

is

it

possible

to change it to the twelfth? With the heavy snow up here, my car has broken

down.

我想取消我原来的预订，

并作新的预订。

我名叫王林，我订了

1

月

10

日的房间，但有

没有可能把日期改到

12

号

?

由于这里下雪，我的汽车损坏了。

H: Yes, just a minute while I check our record, Mr.

Wang. Yes, it is possible

to change it to the twelfth. Thank you, Mr. Wang.

好，请等一等，我查一查我们的记录。 王先生，行啊，可以把订房改到

12

日。王先

< br>生，谢谢您。

G: Thank you.

谢谢。

Ordering Breakfast through Room Service at the Hotel

在酒店客房服务部预订早餐电话

H: (Room Service): Hello. Room Service.

(

客房服务部

)

喂

!

客房服务部。

G: Hello. May I order my breakfast for tomorrow morning?

喂

!

我可以预订 明天早上的早餐吗

?

H: Yes, Sir. What time would you like to have it, sir

？

可以的。先生，请问您想什么时候吃早餐

?

G: Can you make it at 8:00

你们能在八点钟准备好吗

?

H: All right, sir. What would you like to have?

可以，先生。

您想要些什么

?

G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee.

我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。

H: All right. Anything else.

好的。还要别的东西吗

?

G: That's all. My room number is 604.

不要了 。我房间的号码是

604

号。

H: Thank you, sir.

谢谢您，先生。

Ordering Lunch

订午餐

H: Hello, Room Service.

喂，住房服务部。

G: Hello, I'd like to order my lunch.

喂，我想订午餐。

H: All right, sir.

好的，先生。

G: I'll have a tomato and lettuce salad, a tomato omelet.

我要一份番茄和生菜沙律，一份番茄心蛋卷。

H: Our omelet is served with green vegetables.

我们的蛋卷是配有青菜的。

G: I'd like a salad, too.

我也喜欢沙律。

H: Yes, sir. What kind of dressing?

行，先生。您要哪一种调味品

?

G: Oil and vinegar, please.

请给我油和醋。

H: Do you want any rolls?

您要面包吗

?

G: Yes, and a pot of coffee, please.

要，再给我一壶咖啡。

H: All right, six. Anything else?

好的，先生。还要别的东西吗

?

G: No, that's all.

不要，就这些了。

H: May I have your room number, please.'?

请问您的房间号码

?

G: 504. 504.

504

．

504

室。

H: Thank you, sir.

谢谢您，先生。

G: Thank you.

谢谢。

Attendance & Service

接待与服务

(W = Waiter, G = Guest)

W: Did you ring, sir?

是您按铃吗

?

先生。

G: I wish to turn on the light, where is the switch?

我想要开亮那一支电灯，请问开关在哪儿

?

W: There is it, beside the wardrobe.

那里就是了，在衣橱的旁边。

G: By the way, you might have my things sent up here.

顺便说一句，请您把我的东西搬到这儿来。

W: Certainly, sir.

好的，先生。

W: What would you like for starters, sir?

首先上什么 菜

?

先生。

W: How would you like your steak done, sir?

牛排怎么做好

?

先生。

G: Medium for everyone except me, I'd like mine underdone.

其他几位的都煮半生熟 就行了，只有我的例外，我喜欢煮得生一点的。

W: Yes, sir. How about a little soup before the steak?

在吃牛排之前，要来点什么汤吗

?

G: Let us have some vegetable soup and some nice crisp toast, please.

给我们弄些菜汤吧，再拿些松脆的烘面包来。

W: And to follow?

接下去要些什么呢

?

G: Let me see. Oh, some oysters , please.

让我想想。哦，请来些生蚝。

W: With pleasure, sir. Would you like a drink before your meal?

很好，先生。饭前要喝些什么酒

?

G: Bring us a bottle of gin.

给我们来一瓶杜松子酒吧。

W: What will you take for dessert

？

你们要什么点心

?

G: Ice cream for everyone, please.

每人来杯冰淇淋吧。

W: How does this room suit you, sir?

这个房间合您的意吗

?

先生。

G: This is rather small. I want a larger one, if you please.

这个房间太小了。如果方便的话，我想要一间大点的。

W: What about this one?

这一间怎么样

?

G: This will do very well. What do you charge for it?

这一间很好。宿费多少

?

W: Five hundred dollars per day, sir.

每天< /p>

500

美元，先生。

G: Will you give me a reduction if I stay here for several days?

如果我在这里住上几天，有没有什么折扣

?

W: I'm afraid that no reduction can be made.

很抱歉，没有折扣。

G: This is rather expensive. I must have a cheaper one. Can't you show me

something less expensive

？

这有点贵。我要一间比较便宜的。可否给我看些较廉价的房间

?

W: Yes, sir, Come this way, please. Will this one suit you

？

好的，先生。请到这里来。这一间合您的意吗

?

G: Is there a bathroom attached to this room?

这房间有没有带浴室

?

W: Yes, it has a private bathroom adjoming.

有的，它带有一间专用浴室。

G: How much do you charge?

要多少钱

?

W: Four hundred dollars a day.

400

美元一天。

G: Well, I'll take this one.

好，我就要这一间。

W: All right, sir. Here is the key of the room. Please leave it atthe counter

when you go out.

好的，先生。这是房间的钥匙，您出去的时候，请把它交给服务台。

二、酒店常用英语词汇

酒店房间用词

blanket

bowl

bureau

couch(sofa)bed

crib

curtain

cushion

door

doormat

double bed

drapery

dresser

floor wax

foam-rubber mattress

folding bed

foot- rest

furniture polish

hat rack

headboard

liquid soap

mattress

mirror

pillow

pillow case

arm chair

毛毯

厕盆

衣屉柜

长沙发床

婴儿床

窗帘

椅垫

门

门垫

双人床

帘子

梳妆台

地板蜡

乳胶垫

可折合床

脚凳

家具擦光油

帽架

床头架

液体肥皂

床垫

镜子

枕头

枕套

有扶手的椅子

bath rug and brush

bath-room

bath tub

bed

bed pad

bedstead

bedspread

bench

quilt

sanitary receptacle

sheet(s)

shower

single bed

sofa

stool

table & chair

tile floor(bath

，

wall)

upholstery

wardrobe

wash basin

waste basket

window

windowsill

baggage

cashier

counter

foreign exchange

front desk

porter

receptionist

register card

safety deposit

suit case

table phone

(

放在浴室门口的

)

地毯和洗澡刷子

浴室

浴缸

床

床垫子

床架

床罩

长凳

棉被

有盖垃圾箱

被单

花洒

单人床

沙发

凳子

桌椅

瓷砖地板

(

浴池、墙壁

)

室内装饰品

衣柜

洗脸盆

字纸篓

窗

窗台

大堂用词

行李

出纳员

柜台

外币找换

总服务台

搬运员

接待员

登记卡

保险箱

衣箱

座台电话

餐饮相关用词