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Resolving Conflicts and
Possible Outcomes
[1] There
are many ways through which people
can
resolve conflicts between warring factions.
These
warring
factions
can
be
as
few
as
two
individuals,
or
they
might
be
large
people
groups
like
countries.
However,
the
ways
of
resolving
conflicts
do
not
all
work
in
any
one
given situation? A
person or groups of people
ought
to
decide
upon
which
the
best
way
of
resolving
a
given
conflict
is.
A
model
of
dual
concern
might be assumed where an individual
tries
to
strike
a
balance
between
the
concern
he
has for other people and the concern he has
for himself. On the one hand he may
choose to
be assertive and have things
done his way. On
the
other
hand,
he
may
choose
to
be
empathetic,
and
do
things
according
to
the
way the other person feels things ought
to be
done.
[2]
When
engaged
in
a
conflicting
situation,
some
people
might
decide
to
resolve
the
conflict
by
staying
aloof
of
the
problem.
To
these
people
staying
aloof
is
the
best
way
of
letting
things
get
resolved.
They
prefer
no
active
participation
in
seeing
to
it
that
the
situation
is
resolved.
They
do
not
care
much
about
what
other
people
feel
in
the
circumstances.
They
do
not
think
much
about
their
personal
feelings
either.
High
conflict
situations are not best resolved with
this kind
of
approach,
however,
because
things
can
easily
run out of control.
[3]
An
example
of
such
a
situation
is
when
a
group
of
employees
go
on
strike
and
the
management
sits
back
to
see
what
might
happen, without taking any active role
in what
is going on. The strike might
escalate into such
bad situations as
burning of company assets by
the
disgruntled employees or even roughing up
of the employers. A bad situation grows
worse
in
that
case,
because
the
employees
feel
that
化解冲突可能带来的结果
交战双方可以通过各种方法解决矛盾。有矛
< br>盾的双方小至个人,大至群体比如国家。但
是,有的时候不是所有的解决方法都有
用。
一个人或是群体应该选取最有效的办法解决
矛盾。双重关注
模型是指一个人需要关注两
个方面即他人和自己,并在两者中取得一定
< br>平衡。他有可能选择坚持自己的主张;也有
可能出于同理心,选择照别人的话去做
。
p>
卷入一场矛盾风波,有人选择回避问题。他
们认为先将问题放一放是
最好的解决方式,
也倾向于以不主动参与的方式确保问题能够
得
到解决。他们很少在乎别人的感受,对自
己个人的感受也少有考虑。这种办法并不适
p>
用于矛盾冲突较大的情形,因为这样局势容
易失控。
the
aloofness
of
the
management
does
not
address
their
concerns.
The
management,
however,
feels
that
the
assertiveness
of
the
employees ought to have
been toned down. If
consensus could be
reached between the two
parties
it
would
be
at
the
point
where
the
management
has
taken
an
active
role
in
addressing
the
employees’
grievances.
The
employees, on the other
hand, ought not to be
greatly
aggrieved,
seeing
that
at
least
their
cries
are
being
heard
by
a
management
that
cares
for
them.
It
is
rather
unfortunate
that
a
number
of
people
who
fall
into
this
trap
are
the
so
called
faithful.
They
let
things
be,
and
say
to
themselves
and
to
others
that
things
shall
be
sorted
out
by
divine
intervention.
However,
things
ought
to
be
done
differently,
because not everyone has the same
beliefs or
religious
leanings.
Many
people
sere
different
deities
and
some
believe
in
a
deity
that
asks
them to
help themselves before deity comes to
their aid. Therefore, instead of their
faith being
a
source
of
respite,
it
fuels
the
flames
of
conflict for some people.
[4]
Another
way
of
resolving
conflict
is
by
adorning
a
compromising
attitude.
Such
an
attitude
says to oneself and to others that it is
good
to
be
fair
to
both
sides
of
the
conflict.
Such
people
are
ready
to
listen
to
the
arguments
on
both
sides
and
to
yield
a
bit
to
the
demands
of
the
other
side.
They
also
expect the other side
of the conflict to yield to
some of
their demands, hence being fair. In the
case study above, for example, the
employees
would
be
expected
to
yield
to
some
of
the
demands
of
management
while
the
management
also
gives
in
to
some
of
the
demands
of
its
employees.
Ideally,
not
all
demands
from
each
side
shall
be
met,
but
a
balance
can
be
struck
wherein
some
of
the
wants
from
each
side
shall be
addressed.
Like
in the previous case, the more
assertive of the
two
groups
will
be
expected
to
yield
a
bit,
by
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