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Tapescript
Man:
Goo
d afternoon. Sale’s
Department.
Can I help you?
Woman: Hello, could I speak to Daniel
Webster?
Man:
He's
not
in
the
office
now,
I'm
afraid.
There's
an
important
Conference
in
the
Central
Business Building this week. Would you
like to leave a message for him?
Woman:
Yes, please. This is Samantha Jefferson from T & P
Systems. I am calling to tell Daniel
that the parts
he ordered will be arriving on Thursday.
Man: Oh, yes. He's been expecting them
to arrive before 17th.
Woman: Will he
be back in the office on Thursday?
Man:
Yes, it's only a two-day conference.
Woman: Good. It
’
s
just that Daniel insisted the instructions be
given upon the arrival of the parts.
Our
technician,
John
Robbins,
will
arrive
at
10
o'clock
if
it
is
OK.
He
will
show
you
the
procedures in
dealing with the machines. Anyway, it is much
easier to start right away.
Man: OK,
I'll see to it that
he gets it first thing tomorrow morning.
Woman: If there are any
problems, I'll be in my office and the number is
5529 31.
Man: OK; Thanks
for ringing. Goodbye.
Woman: Goodbye.
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Woman: Head Office. Can I help you?
Man: Hello. I'd like to speak to Thomas
Ryan.
Woman: I'm sorry. He's in Paris
for a conference. Can I take a message?
Man: Well, it's' Vincent Spano in
Berlin. I am coming next week for the new design.
Could you
tell
Thomas my plane arrives atr13: 25, not 13: 45, as
in my fax. It's still Royal Airport and still on
Monday.
Woman: OK, I'll tell
him. Would you like him to meet you there?
Man: Yes, it's been arranged. Ah, the
other thing I'm phoning about is the agenda of the
meetings.
I
notice
there's
nothing
about
product
promotion.
Could
you
tell
him
to
fix
up
a
meeting
with
people from the Sales
Department for me? I hope to see their plans for
advertising. If you
’
ve got
any problems, he's got my number.
Woman: OK, I
’
ll
pass that on to Mr. Ryan.
Man, Thanks a
lot.
Woman A: Flemington Products.
Ellen Russell speaking. Can I help you?
Woman B: Good morning, Ellen. It's
Miranda Hillard. I am phoning about our delivery
next week.
Woman A: Oh, yes. Could you
tell me when we can expect the consignment to
arrive?
Woman B: Of course. The
delivery should arrive next Tuesday. Five trucks
are on hire from Alpha
Transport. But
as two will be off half a day earlier, they should
arrive early in the morning, around
8
o'clock, while the other three will arrive towards
3 p. m.
Woman A: All right. Err, could
you tell me the person in charge of the delivery?
Woman B: I am flying to Nottingham next
week, so Mr. Allan Stern will see to it
personally. His
contact number is
5437-3561.
Woman A: Good. Thank you
very much. Goodbye.