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酒店英语日常用语：预定部日常英语口语
1
．
May
I have the room type, please? /What kind of room
would you like to reserve?
请问需要预订哪一类型的房间？
2
．
What kind of
room do you have?
请问贵酒店有什么房间类型？
3
．
We have
standard, superior, deluxe, executive rooms. There
is also one presidential suite as well.
Furthermore, we have a floor of non-
smoking rooms, and we also have some connecting
rooms.
我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。
而且我们酒店还设
有不吸烟楼层及连通房。
4
．
How about your
hotel
’
s location?
请问贵酒店位于哪里？
5
．
Well,
our
hotel
located
in
houjie
town,
Dongguan
City.
The
Crown
Prince
hotel
is
only
30
minutes from Dongguan, 45
minutes from Shenzhen airport and 15 minutes to
Chang Ping railway
station, by car.
我们酒店位于东莞市厚街镇。
本酒店离东莞
3
0
分钟车程，
到深圳机场
45
分钟，
到常平火车
站只需
15
钟车程。
6
< br>．
What
’
s the
level of your hotel?
请问贵酒店是几星级的？
7
．
Our hotel is a
five-star hotel.
本酒店是五星级的酒店。
8
．
How about your
hotel
’
s facilities?
请问贵酒店有什么设施？
9
．
We have four
kinds of restaurant, lobby bar, conference room,
health center, swimming pool,
shop
prince and KTV equipment
。
. <
/p>
本酒店有四种类型餐馆，大堂吧，会议室
,
健身会所
,
游泳池
,
商场及
KTV
设施。
10
．
Which dates
would you like to book? When will you check in and
check out?
请问您需要订哪一天？什么时候入住及退房？
11
．
How long will
you stay in our hotel?
请问您打算逗留多长时间？
12
．
Does your
hotel have pick-up service?
请问贵酒店有接车服务吗？
13
．
Y
es, please
contact the concierge for details .
有的，详细内容请联系礼宾台。
14
．
Can I get har
bour view in your hotel?
我可以看到海景吗？
15
．
I am sorry,
you can
’
t. But you can have
a nice view of a large pool surrounded by
beautiful
landscaping.
很抱歉，不可以。但您可以看到周围美丽的泳池景。
16
．
What is your
hotel
’
s website and email
address?
请问贵酒店的网址及邮址？
17
．
Our
hotel
’
s website is xxxx and
our email address is xxxx. To reserve a room or
give feedback
to us.
我们酒店的网址是
xxx
而我们的邮址是
xxx
预订房间或有任何建议可与我们联系。
18
．<
/p>
Y
our reservation is temporary
and it will be cancelled if you
don
’
t arrive before that
day.
您的预订是暂时的
,
如果那天下午
6
点前不到
,
我们将会取消您的预订。
19
．
I am
sorry
, no elit room is available./ All
rooms are unavailable.
>
很抱歉，提供不了雅致客房。
/
所有房间都订满了。
20
．
Does your
company have contract with our hotel?
请问贵公司与我们酒店有协议吗？
21
．
Can I
reconfirm the reservation? A
superior
room, for Mr. Smith on the 20th Oct. My name is
XX
，
if you have
any questions please feel free to contact us.
Thank you for calling. Bye-bye!
我可以再确认您
的预订吗？史密夫先生，
10
月台
20
日预订壹间高级房。我的名字
XX
如有
任何疑问请与我们联系。谢谢您的来电。再见！
22
．
Please hold on
for a moment, Mr Smith.
史密夫先生，麻烦请您稍等。
23
．
May I have
your name, please?
请问您贵姓？
24
．
I am sorry I
beg your pardon.
不好意思，麻烦请重复一遍。
25
．
Would you
please speak more slowly?
不好意思，麻烦请说慢一点？
26
．
I am
sorry
, I didn
’
t
catch what you mean
’
t.
不好意思，我不大懂您的意思。
27
．
I would like
to talk to someone in charge.
我想找您们的负责人。
28
．
He has not
come back yet.
他还没回来。
29
．
She is in a
conference now.
她正在开会。
30
．
Would you like
to call back later?
麻烦请您稍后再拨。
31
．
Thank you for
waiting.
让您久等了。
3
2
．
I
’
m
not sure, sorry
.
不好意思，我不能确定。
33
．
Are you
following me, Sir?
请问听懂我说吗，先生？
34
．
Could you
explain that a bit more?
请您解释多一点好吗
35
．
Could you put
that more simply?
请您具体一点好吗？
36
．
Could you hold
the line, please? I
’
ll check
our room availabilities for those days.
麻烦请您稍等，我们查询那段时间的房态。
37
．
What time do
you expect to arrive , Sir?
请问大概什么时候到酒店，先生？
38
．
May I request
a late check in?
我想要求晚些到店入住，可以吗？
39
．
Certainly,
we
’
ll hold the room until
you arrive.
当然可以，我们将为您保留房间直到您的到来。
40
．
I
’
d like to confirm your reservation.
我想确认您的预订。
41
．
Could you hold
on for a moment please? I
’
ll
check our reservation record.
麻烦请您稍等，让我查询我们的预订纪录。
42
．
Does it
include breakfast?
包括早餐吗？
43
．
The tax and
breakfast are also included.
税及早餐也包括在内。
44
．
We have a
special family package plan
我们现在开始新推出一个优惠套餐。
45
．
We
’
ll have to charge you RMB100 extra for an
additional bed.
如需加床，我们将会收取人民币
100
元。
46
．
What time will
the guest be arriving?
客人大概什么到达酒店？
47
．
Y
our room is
confirmed for that day.
那天您的房间已确定。
48
．
I
’
d like
to extend it for two more nights until the 9th.
我想延住多
两天，直到
9
号。
49
．
We
’
ll extend your reservation for you.
我们将会延住您的预订。
50
．
I
’
ll
arrive one day early. Is that OK?
我那天早点到，可以吗？
51
．
We have
changed our schedule, please amend our booking
till next week.
我们的行程有变动，请更改我们的预订到下星期。
52
．
I
’
d like to cancel a reservation.
我想取消一个预订。
53
．
I
’
m afraid
we have no record of a reservation under this
name.
不好意思，恐怕我们没有这个名字记录的预订。
54
．
Which travel
agent did you go through to make this reservation.
请问您是通过哪间旅行社来做这个预订的？
55
．
Is this a new
reservation or a confirmation call?
请问这个电话是新的预订，还是确认预订？
< br>56
．
We
’
< br>ll send a confirmation to you soon.
我们稍后传确认书给您。
57
．
Should you
have any questions, please do not hesitate to
contact us.
如有任何疑问请随时与我们联系。
58
．
Please feel
free to contact us if we can be of further
assistance.
如需进一步了解，请随时与我们联系。
59
．
Just a minute,
please I
’
ll check our
booking situation.
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