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Unit1 TextA
Customers form
expectations about the value and satisfaction that
various market offerings
will deliver
and buy accordingly. Satisfied customers buy again
and tell others about their good
experiences. Dissatisfied customers
switch to competitors and disparage the product to
others.
Customer value and customer
satisfaction are key building blocks for
developing and managing
customer
relationships.
不同市场的供给形成顾客价值和满意度,
顾客据此来判断是否购买。
满意的顾客会再次
购买,
并告诉别人他们的好经验。不满意的客户转投竞争对手,向他人贬低该产品。顾客价
p>
值和顾客满意度是开发和管理顾客关系的关键组成部分。
Unit2 TextA
A
chain store consists of 10 or more outlets,
implements standardized administration, and attain
a uniform system for the purchasing and
distribution of merchandise, unified standards of
manag
ement and operation, and the
separation of purchasing and marketing. All
merchandise is purcha
sed through the
headquarters; part of the merchandise may, based
on the principles of rationaliz
ed stock
flow, quality and freshness, be supplied and
distributed directly to outlets. The
remainde
r is all uniformly distributed
through the headquarters. A chain store is made up
of headquarters,
outlets and
distribution centers.
连锁商店
一般由
10
家或
10
< br>家以上的零售商店组成,
执行标准化管理,
采用统一的商
品采购
和配送制度,统一的经营管理标准,
采购和销售分开。所
有的商品都通过总部采购;根据合
理化库存流程、
质量和新鲜度
,
某些商品可以直接供给和配送零售店。
其他的商品都是通过<
/p>
总部统一配送。连锁商店由总部、零售店和物流配送中心构成。
Unit3 TextA
1.
International trade is the exchange of goods and
services across international boundaries or
territories.
2.
International trade is also a branch of economics,
which, together with international finance,
forms the larger branch of
international economics.
3.
Instead of importing a factor of production, a
country can import goods that make intensive
use of that factor of production and
thus embody it.
4.
Free
trade
is
usually
most
strongly
supported
by
the
most
economically
powerful
nations,
though they often engage in selective
protectionism for those industries which are
strategically
important.
5.
A
trade
barrier
is
a
general
term
that
describes
any
government
policy
or
regulation
that
restricts international
trade.
1.
国际贸易是跨域国家界限及领土的贸易与服务间的交换。
2.
国际贸易是也是经济学的一个分支,
和国际金融一起构成国际经济学这个更大学科分支。
日益增长的国际贸易是全球化的
基础。
3.
一个国家可以不进口某
项生产要素,而通过进口能大量使用该生产要素的商品体现该生
产要素。
4.
经济强国通常大力支持自由贸易,尽管他们会
对具有战略性重要性的产业实行选择性保
护主义。
5.
贸易壁垒是一个描述任何限制国际贸易的政府政策或法规
的通用术语。
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