BEC英语写作技巧：投诉信的写作模板范文

品，并且此产品有何种问题。

b.

你为什么要投诉。

Conclusion - Say what you want the reader to do.

结束段：

说明你希望读到这封信的人怎么做

投诉某产品

1

Dear Mr. Astor

We have used your company as a supplier to our electric

goods

for

ten

years

and

until

recently

the

quality

of

your

products has always been good.

However, on 4 May 2004, we took delivery of some radios

which

was

of

extremely

poor

quality.

Many

radios

were

damaged. We cannot sell them to our customers.

I

do

hope

that

such

a

delivery

will

not

be

repeated

and

that

your

suppliers

to

us

in

the

future

will

again

be

of

high

quality. If, however, we receive any further faulty products from

you, we will be obliged to find another supplier to provider us

with goods which meet our own high standards. I am sure you

will be able to provide us with goods which meet our own high

standards .I

am

sure

you

will

be

able

to

provide

us

with

a

satisfactory explanation.

Your sincerely

(

我 们公司把你们公司作为我们电器商店的供应商已经

10

年了。< /p>

直到最近你们的产品质量一直很好。

然而，

我们在

2004

年

5

月

4

日

收到的一些收音机质量 极差，

很多收音机坏了。

我们不能可能在卖给

< br>我们的客户。

我真的希望这种情况不再发生，

并且希望你 们将来所提

供产品的质量还会提高。

如果我们再收到次品，

我们将不得不找另外

的供应商提供满足我们高水准的产品。

我确信您能给我一个满意的答

2

复。

)

Dear Ms Foster

I

write

regarding

the

recent

purchase

of

shirt

from

your

store on 8 May 2004.(Polite introduction - reason for writing

the complaint)

I recently washed the shirt in cool water. However, when I

removed

the

shirt

from

the

washing

machine

the

shirt

was

stretched out of shape, and no longer fits.(The facts)

I

called

your

store

yesterday

and

spoke

to

department

head,

Mr.

Fox,

who

was

rather

rude

on

the

phone

and

informed me that I am not able to get a replacement shirt as it

was

purchased

at

a

reduced

price.

I

have

been

a

loyal

customer

for

many

years,

and

until

this

incident

never

had

complaints. I therefore feel disappointed to be treated in such

a manner.(The facts)

I would, however, be perfectly satisfied if you would kindly

replace the shirt or refund my money.(Polite ending - say what

you want the reader to do)

I look forward to your early reply.(Polite ending)

Your sincerely

Alan Biltong

(

我写此信是关于

2004

5

月

8

日从你的商店购买的衬衫的事。

3