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人力资源第一章习题

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2021-02-19 14:56
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2021年2月19日发(作者:cargo是什么意思)


Chapter 1: Introduction to Human Resource Management


1.



The basic functions of management include all of the following except


motivating



2.



The management process is made up of _


five


_basic functions.


3.



Which basic function of management includes establishing goals and


standards, developing rules and procedures, and forecasting?


planning


4.



What specific activities listed below are part of the planning function?


developing rules and procedures


5.



Celeste spends most of her time at work setting goals and standards and


developing rules and procedures. Which function of management does


Celeste specialize in?


planning


6.



Which basic function of management includes delegating authority to


subordinates and establishing channels of communication?


organizing


7.



When managers use metrics to assess performance and then develop


strategies for corrective action, they are performing the ___________


function of management.


controlling


8.



What specific activities listed below are part of the organizing function?


giving each subordinate a specific task


9.



Which basic function of management includes selecting employees,


setting performance standards, and compensating employees?


staffing


10.



What specific activities listed below are part of the staffing function?


recruiting prospective employees


11.



Which basic function of management includes setting standards such a


sales quotas and quality standards?


controlling


12.



What specific activities listed below are part of the controlling function?


checking to see how actual performance compares with standards


13.



___________ is the process of acquiring, training, appraising, and


compensating employees, and attending to their labor relations, health and


safety, and fairness concerns.


Human Resource Management


14.



Human resource management is ___________.


the process of acquiring, training, appraising, and compensating


employees, and attending to their labor relations, health and safety,


and fairness concerns



15.



___________is the right to make decisions, to direct the work of others,


and to give orders.


Authority


16.



___________ are authorized to direct the work of subordinates.


Line managers


1


17.



18.



19.



20.



21.



22.



23.



24.



25.



26.



27.



___________ are responsible for assisting and advising line managers in


areas like recruiting, hiring, and compensation.


Human resource managers


Effective human resource management could include all of the following


responsibilities except ___________.


all are responsibilities necessary for effective human resource


management


Human resource managers generally exert ___________ within the human


resources department and ___________ outside the human resources


department.


line authority; implied authority


Line managers respect the knowledge human resource managers have in


areas such as testing and affirmative action. Consequently, human


resource managers can influence line managers through ___________.


implied authority


Which of the following responsibilities do human resource managers


fulfill in their role as employee advocates?


a.



establish guidelines for how management should be treating


employees


b.



provide support for employees contesting unfair practices


c.



re


present employees’ interests as appropriate



d.



all of the above


e.



none of the above


(d; moderate; p. 5)


All of the following are examples of human resource job duties except


________.


financial advisor


Which of the following job titles indicates a position in human resources?


a.



recruiter


b.



job analyst


c.



training specialist


d.



EEO coordinator


e.



all of the above (e; easy; p. 5)


________ refers to the tendency of firms to extend their sales, ownership,


and/or manufacturing to new markets abroad.


Globalization


What term refers to the knowledge, education, training, skills, and


expertise of a firm’s workers?



human capital


Which of the following demographic issues represents a challenge for


human resource managers?


a.



increasingly diverse workforce


b.



aging workforce



The proportion of women in the workforce is projected to ________.


stop growing


2


28.



29.



30.



31.



32.



33.



34.



35.



36.



37.



38.



39.



Over the next few years, employers may face a severe labor shortage


because ________.


there are fewer people entering the job market than there are retiring


baby boomers



What tactic will employers likely have to take to fill openings left by


retiring employees?


rehiring retirees


A ________


is a company’s plan for how it will balance its internal


strengths and weaknesses with external opportunities and threats in order


to maintain a competitive advantage.


strategy


Which term is used to refer to a company’s plan for how it will match its


internal strengths and weaknesses with its external opportunities and


threats in order to maintain a competitive advantage?


strategic plan


Which of the following questions is not associated with the essence of


strategic planning?


How much must we earn in profits?


All of the following except ________ are ways that human resource


management improves corporate performance.


strategic planning


Strategic human resource management refers to ________.


formulating and executing human resource policies and practices that


produce the employee competencies and behaviors the company


needs to achieve strategic aims



Which term refers to letting outside vendors provide services for a firm?


outsourcing


Technological applications in human resource management includes all of


the following except ________.


a. application service providers


b. Web portals


c. wireless net access


d. data warehousing


e. all of the above (e; easy; p. 14; AACSB: use of IT)


Royall & Company streamlined its annual benefits package enrollments


by digitizing and aggregating the former paper benefits reports, electronic


spreadsheets, and benefit summaries and providing the materials at a


single location on the company intranet. Royall is using a(n) ________.


HR portal


Companies may use a(n) ________ to provide employees with a single


access point or gateway on a company’s intranet to all human resource


information.


HR portal


Which of the following services is proved by an application service


provider?


software applications


3

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