-
Introduction and Early Use of Computers in
the Finnish Retail Industry
The
retail
industry
in
Finland
was
at
the
national
forefront
in
terms
of computer adoption
shortly after the Second World War. Analyzing the
societal, organizational, and industry-
specific preconditions and the
drivers
for this early adoption, both at industrial and
organizational
levels, helps illustrate
how this development unfolded inside the four
major
retailing
organizations
in
Finland
from
the
1950s
to
the
late
1970s.
Retail organizations were among the first
nongovernmental entities
to adopt
electronic computers in Finland.1 In fact, in the
late 1950s,
only two government-run
computers were operating in Finland. Thus, the
early
commercial
adoption
of
computers
in
Finland
stands
in
marked
contrast
to
the
US,
where
the
retail
industry
was
the
last
major
industry
to
embrace
computers.2
In
this
respect,
it
is
interesting
to
investigate
how
computer
adoption
took
place
in
Finnish
retailing
and,
moreover,
the
reasons behind this development. By
doing so, we intend to respond to a
relatively recent call for research
investigating industrial computer
adoption
outside
the
US.3
Moreover,
we
view
adopters
as
active
agents
with
idiosyncratic
needs,
applications,
and
decision-making
processes,4
situated
in
a
particular
(and
in
this
case
dynamic)
institutional
environment
that influences their decision making.5 The
Finnish retail
industry in particular
is an interesting research area because between
the early 1950s and the late
1970s
—
during which Finland
experienced
substantial societal
changes
—
the industry was
dominated by only four
large retail
groups: OTK, Kes-ko,S Group, and TUKO.6
In
addition
to
documenting
early
computer
adoption
in
the
industry,
we
suggest
that
as
a response
to
changes
in
their
operating
environment,
Finnish retailers introduced computers
to manage their data-intensive
routines; improve the effectiveness of
their supply chains; and better
manage
the transactions between their central
organizations, regional
offices, and
stores. (Our study draws on a rich set of data,
including
both
interviews
and
various
published
and
unpublished
textual
material.8)
However,
for
organization-specific
reasons,
they
followed
different
implementation
approaches.
Three
of
the
four
retailers
had
been
operating
punched-card
systems
since
the
early
1950s,
so
computerization
in
the
late
1950s
and early 1960s can be seen as a progressive step,
rather than a
revolution, in automating
information processing in the industry.
计算机在芬兰零售产业的早期使用和引进
在二战结束后不久,芬兰
的零售产业业曾经是国内最早使用计算机的产业。
通过分析存在于工业和有组织的阶层的
,
社会的,
组织的,
以及工业特殊性的
先
决条件和用于早期使用的驱动程序,可以帮助展现从
20
p>
世纪
50
年代到
2
0
世纪
70
年代晚期,这些发展是如何
在芬兰的四个大型零售组织中发生的。
零售组织曾经是芬兰的
第一批采用电子计算机的非政府企业之一。事实上,
在
20
p>
世纪
50
年代晚期,
芬兰只有两台政府运营的计算机。
所以,
芬兰早期的计算
p>
机商业使用与美国形成了鲜明的对比,
在美国零售行业是最后一个接
触计算机行
业。
从这种视角来看,
调查
计算机在芬兰零售业被采用的原因,
以及发展背后的
因果就变得
很有意思。
通过这样做,
我们倾向去回应一个相对近期的需求是
关于
美国外部计算机的工业使用的调查研究。
不仅如此,
我们还将采用方看做积极主
动地机构(活性剂)拥有着特殊的需求,应
用的方式以及决策程序,存在于一个
特殊的(在这个案例中是动态的)制度环境,它可以
影响他们决策。芬兰的零售
行业是一个很有意思的研究领域(区域性案例)
,因为在
20
世纪
50
p>
年代早期到
20
世纪
70
年代晚期之间,芬兰经历了一个本质的社会变化
----
-
零售产业领域仅仅
由四个大型零售组织所主导,他们是:
p>
OTK
,
Kes-ko,S Group,
and TUKO.
除了零售产业早期使用计算机进行文件记录之外,
我们认为这是一个他们内
部运行环境变化的记录,
如,
芬兰的零售商引进计算机来管理他们日程中庞大的
数据量;
p>
增加他们供应链的效率;
以及更好的管理他们的中央管理机构与地方
的
办公室和商店之间的事务。
(我们的研究是基于大量的数据,
其中包含了很多的
面对面采访内容和发表的以及未发表的文字材料)
然而,
基于组织特殊性的原因,
他们采用了不同的执行手段
和方法。
四分之三的零售商从
20
世纪
50
年代早期就已
使用打卡系统,
p>
所以在
20
世纪
5
0
年代后期和
20
世纪
60
年代早期的计算机化应被视
为一个进步,而不是一
个产业信息自动化处理的改革。
Early Stages of Computing in Finland
Punched-card-based information processing began in
Finland in the
1920s.
The
first
systems
were
adopted
in
1923
by
the
governmental
statistics
agency
to
help
produce
national
statistics.
Thus,
punched-card
systems
made
inroads into
Finland
relatively
late
compared
to
the
US
and
other
Scandinavian
countries.
Nonetheless,
as
elsewhere
with
early
punched-card systems,
the main use in Finland during these first two
decades
was
the
production
of
statistics
for
both
public
authorities
(such
as
for
censuses)
and
individual
businesses
(for
example,
for
sales
reports).
However,
the
Second
World
War
substantially
disrupted
societal
conditions
in
Finland,
halting
the
further
adoption
of
punched-card
systems until the late 1940s.
Computers
also
made
inroads
into
Finland
relatively
late,
although
the time lag in this case was notably
smaller. The first computer went
into
operation in Finland in late 1958, when the state-
owned Postal
Savings
Bank
started using
an
IBM
650.
It
is
not
particularly
surprising
that
the
first
computer
in
Finland
was
supplied
by
IBM
because
the
company
already
enjoyed
a
market
leadership
position
in
punched-card-based
systems. IBM was
able
to carry
over to
the emerging market of electronic
computers.
Although
IBM
supplied
many
of
the
first
computers
in
Finland,
especially for
business applications, there was also a noteworthy
and
interesting domestic initiative for
building a Finnish computer, ESKO.
Nonetheless, even if Finland was not in
the international forefront of
computer
adoption,
the
core
people
involved
in
early
Finnish
computerization were
not by any means ignorant of computers; Finnish
scientists
followed
the
field
’
s
international
developments
through
their
international contacts and through
international journals. Moreover,
those
interested in computers or requiring computing
time had access to
computers already in
operation abroad in Sweden, the US, Denmark,and
Germany.
Combined
with
some
visibility
of
computers
in
the
public
press,
this
implies
that
there
was
a
generally
favorable
atmosphere
that
allowed
computer adoption to
take off in the 1960s after starting in the late
1950s.
芬兰的计算机发展前期
芬兰以打卡为基础的信息处理方式开始于
20
世纪
20
年代。
第一个系统在
1923
年被
政府统计机构开始使用进行全国的数据统计。
所以,
打卡系统进
入芬兰的时间要
相对晚于美国和其它
斯堪的纳维亚(
Scandinavian
)的国家。尽管如此,跟其他
< br>地方一样,
早期的打卡系统在芬兰的前
20
年里用来生成政府机构
(例如,
人口普
查)和个体商户(例如,销售报表)的统计数据。然而,二次大战彻底的破坏了
芬兰的社会状况,停止了对打卡系统的更进一步的使用直到
20
世纪
40
年代晚期。
计算机进入芬兰的时间也相对晚一
些,
尽管这个时间差在这件事上显得很微不足
道。
第一台计算机在芬兰的使用是在
1958
年底,
p>
当时是国家邮政储蓄银行开始使
用一台
IB
M
650
。芬兰的第一台计算机由
I
BM
提供并不值得惊奇,因为这家公司早
在打卡基础的系统时就
已经确立了市场的领头羊位置。
IBM
有能力继续存在于新
p>
兴的电子计算机市场。
尽管
IB
M
在芬兰提供了很多个第一台计算机特别是在商业应用领域,但是还是有
显著的和有兴趣的国产自主企业去生产芬兰的计算机,如,
ESKO
。但是,即使芬
兰并不是国际上领先的计算机开发国,
与芬兰的计算机化的相关人员也绝不会忽
视电脑的发展信息;
芬兰的科学家通过他们的国际交流和国际期刊来关注这个区
域的国际发展程度。
另外,
那些对计算机感兴趣的和对计算时间有想法的科学家
已经参加到国外对电脑探索的进程中了,如,瑞典,美国,丹麦和德国。结合上
媒体对可视电脑的宣传,
这显示了一股有利与计算机发展的氛围,
< br>它促使着并允
许计算机的采用发生一次飞跃在
20
世纪
50
年代晚期开始到
20
世纪
60
年代。
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