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旅游管理与服务教育毕业论文导游全方位能力的培养中英文资料对照外文翻译文献综述

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2021-02-13 06:34
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2021年2月13日发(作者:approval)








旅游管理与服务教育



中英文资料对照外文翻译文献综述




Discuss tourist guide's cultivating of synthetical ability


It is a systematic learning that tourist guide works really , also is an artistic it with artificial ,


is said


to


work


behaving



in


certain


meaning . No


matter


being


in


the


travel


service


, all


negative


having the special duty in tour round and the society to hold in both hands by man of letters therefore


enjoying


the


special


position



rivers


and


mountains


,


the


beautiful


scenery


will


blow


by


tourist


guide . Like that travel service gives rise to surely chiefly product _ tour circuit , and chiefly cause


tourist guide accomplishes its sale course , does not have the tour corps of tourist guide not to have


soul



vividly


deciding


by


role


circle


yet


,


the


duty


by


the


expectation


decision


conducts


a


sightseeing tour work



Ren



Daoer weight far away




The


synthetical


character


and


the ability


of


tourist


guide


person


self are


to


the


factor


that


can


directly influence the service quality of belt round conducting a sightseeing tour


, and whether it can


also


be


at


the


same


time


being


the


key



tourist


guide


personnel


that


good


tourist


guide


received


work


over


a


long


period


of


time


excluded


taking


charge


of


a


department


,


and


the


thousands


of


strands and loose ends will be monoplized , and the square aspect face will be dealed with , and the


unexpected


affair


will


be


decided


quickly


,


and


the


special


requirement


will


be


tried


satisfiedly .


Facing this does not all sorts ofly has good synthetical character and ability why can deal with free



again



Only


constantly


make


perfect


selfhood


,


and


cultivates


the


outstanding


synthetical


ability


,


and can open up the tourist industry that our homeland is fine and magnificent



One


tourist


guide


personnel


should


have


synthetical


character


and


ability


:



Tourist


guide


is


praised the face and mirror of nation , and does not have crown ambassador and minister of foreign


affairs , and tourist guide should be it



enjoying popular confidence visitor of visitor places on the


great expectations to tourist guide , and the at the same time also is the ridge beam of travel service .



The service concentration of travel service embodies in the action conducting a sightseeing tour , and


the image of travel service firstly will be modeled by tourist guide .


Is not that but to be better than manager is not that the promoting sales person but is better than


the


promoting


sales


person


to


manager .


The


great


expectations


is


placed


on


in


the


society


,


and


exchanges


to


help


to


bring


about


by


tourist


guide


because


the


propagation


will


be


conducted


a


sightseeing tour to civilization economy . The image conducting a sightseeing tour is that the image


of enterprise also is the image of nation . It goes without saying to the important meaning that tourist








guide works . Spirit that the conduct a sightseeing tour work will embody



only


has


the


making


a


good


job


of


conducting


a


sightseeing


tour


serving


of


high


quality


of


good


entire


character


ability


.


Therefore


,


since


modern


times


one


kind


of


service


tourist


guide


is


again


a


specialty and art .



Qualified


a


tourist


guide


personnel


firstly


should


have


the


consciousness


serving


,


serve


technical ability and also should possess at the same time the standard and the ability of preformer


directed . Therefore should have good synthetical character and ability



The


1


thought


advance


,


the


moral


character


noble



in


any


times


any


nation


,


the


moral


character


of


person


always


is


in


the


most


important


position


,


and



firstly


ardently


loves


the


homeland as the tourist guide person .



The basic content conducted a sightseeing tour to explain is


the


beautiful


rivers


and


mountains


introduce


the


homeland


to


tour


person


,


the


civilization


of


long


history


and


magnificent .



The


tourist


guide person


not


only


will


be


explained


,


and


real


situation


true feeling will work hard for with self is gone to influence visitor and is made his give rise to and


cry altogether , when speech a row



leaveeing the fine impression tourist guide person all is closely


linked with the honour or disgrace of homeland , and the image of tourist industry that it is fought is


closely


linked


,


if


therefore


the


tourist


guide


person


is


not



ardently


loved


the


homeland


,


the


political consciousness of support socialism system



can not do good tourist guide and work




Conduct


a


sightseeing


tour


work


also


is


at


the


same


time


a


window


of


nation


open


policy


,


and


conducting


a


sightseeing


tour


that


it


is


strong


to


translate


work


policy


,


the


influence


face


is


big


,


therefore must set up the legal system concept highly as tourist guide person , strictly abiding by the


discipline abiding by the law , political position is firm , and observes strictly the state secret , and


keeps firmly in mind the principle




Tourist


guide


works


the


propagation


civilization


,


and


promoting


the


friendship


,


the


tourist


guide


person


will


be


ardently


loved


job


work


,


pours


into


enthusiasm


,


the


service


that


the


person


who spares no pains



provided the high quality for coming from the friends of all corners of the land


genuinely is accomplished




2


do desultory


reading


extensively


,


and


that


overall


modern


times


tour activity of


knowledge



is


not



merely


amuse


self


and


view


and


admire


.


A


person


travelling


still


needs


to


procure


information


at


pastime



surplus


and


haves


a


taste


of


the


foreign


country


sentiment


to


increase


knowledge


and


enlarges


experience


.


The


practice


proves


,


and


to


explain


colloquizeing


with


day-to-day is the major source of the person's travelling capturing knowledge to tourist guide person .


For this kind of needs that suit visitor , the tourist guide personnel knowledge face is to be wide and


will have the real ability and learning , and takes broad and profound knowledge as the backing , and


do to the content enriching and speech



the has thing



The


knowledge


of


tourist


guide


person



chiefly


includes


:


The


journey


common


sense


of


language


and


history


ground


civilization


and


policy


regulations


,


psychology


,


aesthetics


,


society


knowledge and basic . Can be spoken , tourist guide is








in digesing , one set of formation possesses self tourist guide's style of characteristic , and the form


that



is not fixed admittedly is nimble changeable .Eloquence conducting a sightseeing tour be the


humour , and sharp , the reaction is alert and resourceful nimble .



Conducting


a


sightseeing


tour


,


personnel



constantly


make


perfect


selfhood


in


the


course


of


belt round , open-minded studys ,



long , mends self



short


level kimono affair quality , and do to the service only starting point , the terminal point is not had in


the satisfaction



3


are


good


at


coordinating


being


rich


in


innovation


tourist


industry


affair


scope


extensively


,


and the correlation vocational work that involves is fairly more complicated , and as for tourist guide


personnel , the spirit



to solve the ability of problem and innovation looks outstanding and attache


s


most


importance


to


to


wanting


the


autonomous


working


ability .


Tourist


guide


person


will


stand


alone


make


the


decision


after accepting


the assignment


, and


the person


who


will


take


charge of


a


department



organisation


tour


person



visits


that


the


sight- seeing


moves


about


to


the


independent


handle


problem


,


will


make


that


the


whole


tour


round


sight-seeing


is


good


and


lives


well


,


so


requirement


tourist


guide


has


stronger


ability


meeting


an


emergency


,


the


organisation


coordinates


the


ability


,


nimble


adopts


effective



the


measure


,


is


good


at


watching


a


person's


every


mood


understands the trends of tour person , so better for visitor serves.



It is very important that adept as for tourists guide the tourist guide's technical ability of spirit is


realized and keeps forging ahead in the competition , and that broad and profound knowledge



not


represents has very high tourist guide's technical ability , and tourist guide's technical ability chiefly


is intelligence technical ability , and namelys tourist guide person should arrange visits the ability of


programme


according


to


the


true


state


of


affairs


science


ingeniouslyly


to


4


higher


tourist


guide's


technical ability , the elegant tourist guide person of one famous- brand should possess the command


man



the


standard


,


namely


also


will


have


the


ability


of


preformer


,


and


will


have


the


ability


to


transfer the zeal of the person travelling



at any time , delight that makes them gains travel together


in perfect harmony good is enjoyed , and will have the rich knowledge of the control can skillfully


used


,


humour



the


language


,


the


fascinating


explains


the


person


travelling


conquering


to


the


intonation of cadence , makes they immerses



appreciates beautiful in joyful .



Kimono


affair


technical


ability


is


three


basic


essential


factors


of


tourist


guide


service


to


knowledge


to


the


language


,


integral


,


only


three



the


harmonious


combination



is


worthy


to


be


called


tourist


guide's


who


is


high


quality


service .


The


service


technical


ability


of


tourist


guide


person and knowledge grasped have the very big relation , and needing to cultivate and develops in


the practice , the summary not breaking is perfect .


The mentality character of 5 healthy bodies and good is conducted a sightseeing tour , and the


work is one high intelligent service work , since a mental work is a physical labor again . Its work


load is big and the face is wide , and mobility and repeatability have strongly



been put forward the


higher requirement as for the condition of body , otherwise very hard suits .



The


good


mentality


character


works


the


necessity


very


to


tourist


guide


to


the


characteristic









because travelling to move about , and the tourist guide person is one full of vim and vigour forever ,


and the mood is fully , and the frame of mind is happy , and the brains is soberly , the quick-witted


nimble each side making a good job of of ability relation , the person of very strong certainly accuse


ability


possesses .


Can


point


out


that


tourist


guide


person


is


it


is


quick- witted


to


collect


specialty


technical ability and knowledge , and is seasoned in smooth and evasive the person all over the body


in tour expert's handkerchief of Canada is special .



Tourist guide is the nation , travel service and spokesman of enterprise , and the words and


deeds bearings all will be judge travelling the whether successful key of service , and the reputation


that the more important is good has only had the good character ability to the beneficial result that


what brings



far is incessantly , in working constantly



the effort seeks , good tour worker who



is


really


straight


,


does


not


have


one


states


unchangeable



the


reason


,


develops


in


the


change


develops


,


it


also


is


in


constantly



study


and


advance


that


tourist


guide


ability


is


had


Two


,


the


synthetical


ability


aspect


of


tourist


guide


exists


the


defect


reaching


and


tourist


guide


explains


the


defect of ability aspect :



The language conducting a sightseeing tour is rated as second scenery traveled , and visitor is


by way of brilliant tourist guide's language , can increase quality visiting , and deepen the impression


going


sightseeing ,


and


lightens


the


tired


and


lonely


that


travels


, and


the


strong


human


touch


that


many knowledge are affected by the where guests feel at home that the understanding in the area at


scenery scenic spot can not seen . Thus leave the fine profoundly memory . To with tourist guide ,


speaking should be no problem , can in taking to roll into a ball the course explanation standard of


tourist


guide


person


and


each


other


going


very


far .



The


linguistic


description


ability



is


strong


and weak in the time of a lot , and what the various subject matter that has difference same of the


method of tourist guide can appear differently



even to the extent that can appear the contrary fruit .



Now


the


problem


that



universally


exists


has


:


1.


Some


tourist


guide


person


knowledge


standards


are


inadequate


,


can


memorize


mechanically


that


some


tourist


guides


read


item


by


item


from the text by the word , seemingly Buddhist monk recites scriptures , prosaiclly , and



Bai Bing


,


no


matter


treating


equally


without


discrimination



differing


in


thousands of


ways


,


the


word explaining of tourist guide is stereotyped



2. Some tourist guide persons only can be used the


dry


and


dull


dry


insipid


language


,


several


inflexible


numerals


are


introduced


the


tour


sight


spot .



Other visitor is drowsy and has no new meaning and speech



3. But half solutions at the sight spot


to introduce of some tourist guide persons often in a few words , being muddled through the work ,


and only having acted to lead and the simple effect explaind , and the enquirement



to visitor also is


saying


indulge in exaggeration , it is utter lack of substance , even to the extent that confuses one thing with


antoher


the


historical


facts


fabricated


,


and


being


devoid


of


substance


after


letting


person


listen


(


two


)


and


the


tourist


guide


takes


to


roll


into


a


ball


the


defect


of


ability


aspect


:


Conducting


a


sightseeing tour the belt round technical ability of personnel , being guiding



the whole according to


the touring party of visitor person to need few needs



with different visitors , the skilled application








can raise product use value and method and skill and the ability travelling .



It is very wide to conduct a sightseeing tour in the course of the service of personnel



provides


the


contact


for


visitor



,


need


to


cultivate


selfhood


management


ability


reaching


handle


well


and


travel


service


,


visitor


the


leade


of


a


group


,


driver


reaches


other


host


organizations


and


the


cooperation of personnel relation .



But few a few individuals of a tour corps , but high and low in a


belt


round


sight-seeing


visiting


and


conducting


a


sightseeing


tour


work


is


taking


to


coordinate


linking


up


many


tens


person


tens


person


tourist


guide


person


,


inside


and


outside


,


the


important


effect about .




If tourist guide person lets things drift , lacking strength to drive the travelling round , and not


only can not accomplish tourist guide's assignment , and occur easily to conduct a sightseeing tour


that effect is wrongs , and leak the view , and visitor loses to wait for the accident , and how a tour


round


intersection


takes


the


person


being


hospitable


by


tourist


guide


person


commands


the


tourist


guide


person


,


and


lets


visitor


obey


the


arrangement


of


self


,


and


this


involves



the


problem


with


technical ability of ability wisdom.



It is wrong that now some tourist guide persons universally exists the belt round ability , and


can


not


obey


manyly


,


and


bring


the


loss


to


the


travel


service


,


or


causes


that


visitor


discontent



chiefly has following several causes : 1. not setting up the good image , the tourist guide person first


time and visitor contact , and the good or bad of first impression certainly will influence later on the


belt


round


serving


.Owing


to


the


fact


that


modern


tourist


guide's


newly


emerging


force


is


multitudinous .




One part source and society put on therefore can appear Nong Zhuanyan , and the occasion is


indisposedly


answered


by


the


clothing


,


and


noisy


soldier


takes


by


force


the


appearance


such


as


owner


etc


should


to


have


been


appeared


with


the


good


looks


appearance


bearing


as


tourist


guide


person , and all will influence the mentality mood of visitor , so work on foundation is certainly will


do well .



Harmonious


surrounding


feeling


and


tour


person


build


partner's


relation


2.


can


not


create .



The person travelling not only is the customer of tourist guide person , and also is the cooperation


relation


of


tourist


guide


person


,


and


only


both


sides



make


a


concerted


effort


to


travel


,


and


the


work can be in progress and achieve expected good effect smoothly .



Sincerity is exchanged in the


sincerity , and your support will exchange visitor is sincerely understood and is cooperated .



Even


the small interlude that because of all sorts of causes occurs in the journey , can be because of your


true- hearted


manner


,


what


spends


in


the


heart


the


solution


visitor



is


unhappy


to


the


thoughtful


service of enthusiasm . Otherwise the result is you can imagine . All effortizations that you do are for


the bubble , and also can influence the reputation of travel service at this point.

















导游全方位能力的培养


< p>
导游是一门学问,也是一门艺术。它是以人为本的,在某种意义上说是做人的


工作的。无论是在旅行社


,


旅游团和社会上都负有特殊的责任 因此享有特殊的地位


.


江山要靠文人捧


,


美景要靠导游吹。


那么旅行社所产生的确主要产品

< p>
__


旅游线路


,


它的


销售过程主要是由导游来完成的


,


没有了导 游的旅游团队也



就没有了灵魂


.


形象由角


色界定


,


责任由期待决定导游的工作任道而重远。



< br>能够直接影响导游的带团的服务质量的因素便是导游员自身的综合素质和能


力,它 同时也是能否做好导游接待工作的关键。导游人员长期在外独当一面,千头


万绪要包办, 方方面面要周旋,意外的事情要当机立断,特殊的需求要设法满足。


面对这种种没有良好 的综合素质和能力又怎能应付自如?只有不断完善自我,培养


优秀的综合能力,才能开拓 我们祖国美好而灿烂的旅游业。



导游被誉为国家的面孔和镜子 ,无冕大使和外交部长,导游应该是客人之众望


所归。游客对导游寄予厚望,同时也是旅 行社之栋梁。旅行社的服务集中体现在导


游的行为上,旅行社的形象首先要靠导游来塑造 。不是经理却胜似经理不是推销员








却胜似 推销员。社会寄予厚望,因为文化经济要导游来传播,交流要由导游来促成。


导游的形象 是企业的形象也是国家的形象。导游工作的重要意义不言而喻。因此哪


有旅游活动哪就有 导游服务,商业性导游的出现是现代旅游活动发展之必然,导游


工作由此应运而生。







导游工作要体现


< br>以人为本



的精神,只有具备良好的整体素质才能高质量 的搞


好导游服务。因此,现代导游既是一种服务又是一门专业和艺术。一名合格的导游< /p>


人员首先应该有服务意识、服务技能、同时也应具有导演的水平和演员的本领。因


此应具备良好的综合素质和能力。







1


思想进步,品德高尚。在任何时代任何国家,人的道德品质总是处于最重要

< br>的地位,作为导游员首先是热爱祖国的。导游讲解的基本内容是向旅游者介绍祖国


的大好河山,悠久的历史和灿烂的文化。导游员不仅要讲解,而且要力争用自己的


真情实 感去影响游客使其产生共鸣,留下美好的印象导游员的一言一行都与祖国的


荣辱息息相关 ,


与之奋斗的旅游业的形象息息相关,


因此如果导游员没有热爱 祖国,


拥护社会主义制度的思想觉悟就无法作好导游工作。







导游工作同时也是国家对外开放的一个窗口,导游翻译工作政策性强,影响面


大,因此作为导游员必须树立高度的法制观念,严格遵纪守法,政治立场坚定,严


守国家机密,牢记



内外有别



的原则。导游工作传播文化,促进友谊,导游员们要


热爱本职工作, 注入热情,不遗余力的为来自五湖四海的朋友们提供优质的服务,


真正做到



海内存知己,天涯若比邻














2


涉猎广 泛,知识全面现代旅游活动不是单纯的游乐和观赏。旅游者在消遣之余


还需要获取信息、 领略异国情调来增长知识、扩大阅历。实践证明,导游员的讲解


和日常的交谈是旅游者获 取知识的主要来源。为了适应游客的这种需要,导游人员


知识面要广、要有真才实学,以 渊博的知识为后盾,作到内容丰富、言之有物。



导游员的知识 主要包括:语言、史地文化、政策法规、心理学、美学、社会知识、


基本的旅行常识。可 以说,导游是



杂家



集各类知识于融会贯通,形成一套具有自


身特点的导游风格,不是固定的形式而 是灵活多变。导游的口才应该是幽默,犀利


的,反应机敏灵活。导游人员在带团的过程中 不断完善自我,虚心学习,



集百家之


长,补己之短



提高服务水平和服务质量,作到服务只有起点, 满意没有终点。







3


善于协调



富于创新



。旅游业务范围广泛,涉及 的相关业务比较复杂,对于


导游人员来说,独立工作能力,解决问题的能力和创新的精神 显得尤为重要。导游


员接受任务后,要独立作出决定,独立处理问题,要独当一面的组织 旅游者的参观


游览活动,要使整个旅游团游览好、生活好,所以要求导游有较强的应变能 力,组


织协调能力,灵活的采取有效的措施,善于察言观色了解旅游者的动态,这样更好


的为游客服务。



4

< br>较高的导游技能,竞争意识和进取精神。对于导游来说娴熟的导游技能十分


重要, 渊博的知识并不代表有很高的导游技能,导游技能主要是指智力技能,即导


游员应根据实 情科学巧妙地安排游览日程的能力,一名优秀的导游员应具有指挥家


的水平,也要有演员 的本领,即要有能力随时调动旅游者的的积极性,使他们获得








旅游的乐趣和美好的享受,又要有能熟练地运用掌握的丰富知识,幽默的语言,抑

< p>
扬顿挫的语调,引人入胜的讲解来征服旅游者,使他们沉浸在欣赏美的愉悦中。语

< br>言,知识,和服务技能是导游服务的三个基本要素,缺一不可,只有三者的的和谐


结合才称得上是高质量的导游服务。


导游员的服务技能和掌握的知识有很大的关系,


需要在实践中培养和发展,并不断的总结完善。


< br>5


健康的身体和良好的心理品质。导游工作是一项高智能的服务工作,既是一


项脑力劳动又是一项体力劳动。它工作量大而面广,流动性和重复性强对于身体的

< p>
状况提出了较高的要求,否则很难适应。由于旅游活动的特点,良好的心理品质对

< br>导游工作十分的必要,导游员永远是一个精力充沛,情绪饱满,心情愉快,并且头


脑冷静,机智能灵活搞好各方面关系,具有很强的自控能力的人。加拿大的旅游专


家帕特 里克指出,导游员是集专业技能和知识机智,老练圆滑于一身的人。导游是


国家、旅行社 、企业的代言人,言行举止都将是评判旅游服务能否成功的关键,带


来的远不止是效益, 更重要的是好的声誉,只有具备了良好的素质品质能力,工作


中不断的努力追求,才是真 真正正的好的旅游工作者,没有一陈不变的道理,发展


在变化中发展,导游能力的具备也 是在不断的学习和进步。




二导游讲解能力方面的缺陷:




导游的语言堪称旅游的第二风景,


游客通过精彩的导游语言,< /p>


可以增加游览的性


质,加深观光的印象,减轻旅游的疲劳和寂寞, 了解在风景名胜区看不到的许多知


识感受到宾至如归的浓郁的人情味。从而留下深刻美好 的记忆。对与导游来说,说








话应该 没问题,可在带团过程中导游员的解说水平又相去甚远。很多时候语言表达


能力的强弱, 导游的方法各有差异同样的题材会出现不同的甚至会出现相反的果。


现在普遍存在的问题 有:


1.


有些导游员知识水平不足,只会死记硬背一些导游词照


本宣科,似和尚念经,平淡无奇,而且



白病一方,一视同仁



不管千差万别,导游

< br>的讲解词千篇一律;


2.


有的导游员只会用枯燥的干干巴 巴的语言,几个呆板的数字


介绍旅游景点。另游客昏昏欲睡毫无新意而言;


3.


有的导游员则对介绍的景点一枝


半解,常常三言 两语,敷衍了事,只起到了引路和简单说明的作用,对游客的提问


也是一问三不知,自己 尴尬游客不快;


4.


有的则夸夸其谈,空洞无物,甚至张冠李< /p>


戴杜撰史实,让人听后言之无物。



三导游带团能力方面的缺陷:



导游人 员的带团技能,是指导游人员根据旅行团的整体需要和不同游客的个别


需要,熟练运用能 提高旅游产品使用价值及方式方法和技巧及能力。导游人员在为


游客提供服务的过程中接 触的面很广,需要培养自我管理能力及处理好与旅行社,


游客领队,司机及其他接待单位 与人员的合作关系。一个旅游团队少则几个人,多


则十几人几十人导游员在带团游览参观 和导游工作中起着协调沟通上下,内外,左


右的重要作用。如果导游员放任自流,无力驾 御旅游团,不仅不能完成导游任务,


而且容易发生导游效果差,漏景,客人丢失等事故, 一个旅游团交由导游员统率导


游员如何带好客人,让客人服从自己的安排,这涉及到能力 智慧与技能的问题。



现在有些导游员普遍存在带团能力差,无 法服众,给旅行社带来损失,或引起客人不








满主要有以下几个原因:


1.


没树立良好的 形象,导游员初次与游客接触,第一印象的好


坏势必会影响以后带团服务。由于现代导游 新生力量众多。一部分源与社会因此会出


现农妆艳抹,衣服不适应场合,喧兵夺主等现象 作为导游员应以良好的仪容仪表风度


出现,都将影响客人的心理情绪,

< br>,所以基础工作是一定要作好的。


2.


无法创造和谐的< /p>


气氛与旅游者建立起伙伴关系。旅游者不仅是导游员的服务对象,也是导游员的合作


关系,只有双方的通力合作旅游工作才能顺利进行并达到预期的良好效果。诚心换诚

< p>
意,你的诚恳将换来游客的支持,理解和配合。即使旅途中因种种原因发生的小插曲,


也会因你诚恳的态度,热情周到的服务,化解游客心中的不快。反之,结果可想而知。


你所做的一切努力化为泡影,就此也会影响旅行社的声誉。










附录Ⅲ



The consideration that tourist guide personnel explained the art raises



It is a job that the requirement is very high that introduction tourist guide works , conducting a


sightseeing tour often to want body simultaneously many duties , and will have the good service to


realize


,


and


will


have


vocational


work


character


that


has


a


perfect


mastery


of



He


need


to


have


extensive


knowledge ,


and needing


again


to


answer


the


problem


,


the propaganda


is urged


melting


the


propagation


civilization


,


and



still


needs


to


use


the


foreign


language


accurate


and


fluent


and


livelyly to explain .




Whole


tourist


guide's


course


is


physical


strength


and


intelligence


and


knowledge


and


the


combination


of


art



Is


eloquence


and


the


social


intercourse


and


the


quick-witted


and


rigorous


amalgam .



But explaining work at center that is rated as whole tourist guide's course in many work


conducting a sightseeing tour , being baseds on in qualified all work of tourists guide



one nimblely


but


and


possesses


the


work


of


degree


of


difficulty .



The


success



explains


ability


and


intension


gentle


nature


that


can


embody


an


outstanding


tourist


guide


the


most


most


,


and


is


an


elegant


art .



Possessing the most superb tourist guide explains the art , ability the impression enjoying and leaves


finely


that


makes


visitor


get


beautifully .



Therefore


how


to


raise


the


artistic


standard


that


tourist


guide


explained



having


become


the


subject


that


tourist


guide


worker


is


concerned


about


jointly


with tour education worker



1 tourist guide personnel will have rich tourist guide's language glamour


1.1








to be good at driving the artistic standard of language that tourist guide's language


is conducted a sightseeing tour in explaining the course , the expressions of chiefly


to be creativeness



gives play to language .





The language is delivering information and exchange thoughts and feelings in order to achieve


the


mutual


tool


understood


.



Conducting


a


sightseeing


tour


to


explain


is


introducing


nature


landscape and humanity landscape by way of the language to visitor , and makes visitor's capturing


knowledge , and gets beauty appreciation the person who enjoys



one kind of work .



Along with


the


society


specialization


of


occupation


is


constantly developed


,


and


the


jargon


that


possesses


the


occupation


characteristic



also


gives


rise


to


at


the


same


time


,


and


we


call


it



the


professional


jargon is sayed


occupation


characteristic




tourist


guide's


language




tourist


guide


explains



conducts


a


sightseeing tour serves in the peculiar and express power the rich and lively vivid pet phrase speech .



A


tourist


guide


answers


the


ability


correctly


and


the


clear


and


lively


and


humorous


earth's


surface reaches the meaning of self , as far as possible with suitably



and the language that visitor


is


familiar


with


is


explained


,



still


answers


exchanging


with


visitor


in


harmonious


and


natural


language


,


the


distance


pulled


closely


and


visitor .



The


characteristic


of


tourist


guide


language


depends on the thing and in love and interesting and has relies on and has the ceremony and spirited .



Any


one


kind


of


information


transport


and


thought


exchanges


,


and


can


become


to


such


an


extent


that


is


rich


in


the


harmonious


power


of


vigour


more


further


after


passing


tourist


guide's


process


humorous and quick- witted and the intelligence



.




Not


weiging


every


word


though


conducting


a


sightseeing


tour


to


explain


,


almost


every effect in a word all taking the flight of stairs is thoroughly made the bedding for


what explains




In fact is passing the result prepared meticulously and



constantly hard



achieves though like having the words at hand



1.2 to be good at using the change of intonation speech sounds language speed raise


the


standard


explaining


has


the


aid


of


some


the


sound


characteristics


that


union


combination


tourist


guide


itself


has


with


the


temperament


characteristic


is


up


to


standard



the show method comes to show his glamour .




Firstly , according to the different contents explaining and the different emotions need and use


the different intonations , and



change and change that the intonation will be along with the content


have the low tide and the climax



gos up and down undulation .



During the climax , the intonation


will fairly resoundinglyer eliminate vice and exalt virtue



Overcastly smooth and steady during the


low


tide .



To


make


the


intonation


cadence


and


in


picturesque


disorder


,


thus


making


to


explain


takes the fairly stronger colour .



Next , the tone colour be paid attention to training of self .



Though the tone colour of tourist


guide


person



ungraceful


like


singer


like


that


,


to


beg


well-litly


soft


and


the


sound


is


full


of


enthusiasm


and


can


open


out


self




in


order


to


achieve


effect


that


attracts


visitor .



Next


again


,








being


good


at


reasonably


controlling


the


fast



of


language


generally


should


the


letter


be


held


moderately , and seeking the change in smooth and steady , and arranges rising and falling in smooth


and


easy


,


and


makes


the


language


even


organiclyly


contact


together


with


the


content


and


feeling



explained as far as possible , and makes the wave of emotion activity along with the speed explained


of


visitor


All


understand


that


the


body


language


speech


is


that


tourist


guide


explains


the


skill


that


cannot lack



1.3 will attach importance to body language speech skill





tourist guide person that to use allly good



conducting a sightseeing tour when explaining .



The


application


of


body


language


speech


skill


is


gone


up


chiefly


should


attention


face


all


four


aspects


expression


,


sight


exchange


,


smile


and


gestures .



They


can


increase


so


the


vividness


of


language


,


in


spite


of



not


being


that


the


main


body


conducted


a


sightseeing


tour


to


explain


can


directly influence the effect that tourist guide explained .



Not take the effect if that hand , aspect


and


expression


do


unknownly


being


apparent


or


not


smooth .



Returns


to


tour


person


with


the


feeling being affected if having crossed the head , even to the extent that is feeling



unnatural



Calling again


,


it is with expressing the feelings to the state language ( Situation Language ) , and action or posture


exchange the supplementary tool of thought , and is to accompany a language .



The state language



being


used


even


can


to


be


spoken


early


than


there


being


the


language


,


and


there


have


been


the


mankind



to have had , the state language .



That it is different from those did not already have the


expression


effect


, and did


not



deliver


again


the


general


action


of


information .



The action


was


made the tool of exchange thought with posture its what indicates



only with the expression , and is


the


heart



to


show


person


and


the


language



to


entrust


to


the


care


of


the


feeling


of


person


in


the


social


life


of


people


,


the


state


language


(


Situation


Language


)


is


with


there


being


the


language


equally important .



This speaks , and that they make because of good in state language self



more


possesses


the


super


glamour


altogether


to


the


illustration


that


some


shows


of


the


most


attract


worldwide attention statesman are extremely good .



Preceding


Britain


prime


minister


casts


to


be


cut


your


wife


three


times


to


reappointment


prime


minister , and still that dignified bearing with her the and refined and cultivated bearing is divided



not



opens


except


the


factors


such


as


inherent


ability


etc


,


and


more


more


China


and


foreign


countries statesman respect and admire Zhou En's comes the firm and persistent sight of the premier ,


quiet bearing and scholarly and refined bearing .



There was the colloquizeing gesture



to descri


be


so Zhou premier in the loose reminiscences once at Buddhist nun's gram :


back of a chair , and the gesture



to use rich showing energetically to strengthen talk effect , works


as enlarging the talk scope , or therefrom the general conclusion of yield is , he day-to-day with the


hand



in


face of


waves


,


the


arguement




runs


aground has


to


finish by


the


time


,


he


can put


the


dual tactics together again , ten fingers are relative



Well perceive that Zhou En comes that the


premier is rich the deep impression that the body language speech of show power was left to person .



The


suitable


application


of


state


language


possesses


the


important


meaning


to


tourist


guide








person


,


his


hand


with


one


action


and


throws


enough


and


knits


the


brows


smiling


,


and


all


can


express the specially designated meaning , and embody the specially designated feeling , and vividly


to


models


possesses


very


your


writing


usefulness


selfhood


,


the


language


understood


to


visitor


to


leave


deep



the


impression


state


can


effectively



the


cooperation


has


speech


transmission


information , can act replenishs and the explanation has the effect of language , the application



is


good , and can increase



greatly has the effect expressing of language , and the state language still


can temporarily leave the language , and



only delivers information and exchange feeling with the


expression , gesture and aspect looks .




Inconveniently speaks , need not speak and



is not willing


to


under


the


circumstances


of


theory


the


ingenious


application


state


language


,


and


can


receive



noiseless this moment superbly has



the efficacy expressing .



The


state


language


forms


the


fixed


human


body


image


delivering


information


,


and



directly


tells


the


organs of


vision of


Zhu


Yu person


,


thus


possessing


very


strong


nature directly


perceived


with


expression


three-dimensional


and


the


trends



and


action


.



Therefore



the


application


state


language


that


can


be


reasonable



can


raise


the


technical


ability


and


artistry


that


tourist


guide


explained



1.4


the


tourist


guide


explains


the


occupation


of


language


and


to


ask


tourist


guide


to


explain


the


immediate


to


be


in


progress


,


and


possessing



fast


and


urgency


and


miscellaneous



tourist


guide's


language


service


in


order


to


raise


the


quality


of


characteristic


,


the


requirement


that


tourist


guide


person


should


be


according


to


the


occupation


language


gives


play


to


the


superiority


of


language


,


conducts


a


sightseeing


tour explains the principle



that firstly should follow


nimble



Conducting


a


sightseeing


tour


explains


the


requirement


of


the


foundation


of


language


:



The


principle


tourist


guide


of


correct


nature


explains


1.4.1


conducting


a


sightseeing


tour


language



should be correctly , and asks tourist guide person



to explain to possess standard and science , and


this is that to explain is the basic principle must follow to tourist guide .



Since the requirement



on


the


correct


nature


language


that


tourist


guide


explains


also


being


the


requirement



to


explain


the


content , and conducts a sightseeing tour must not explain to talk irresponsibly , and also must not


wantonly exaggerate and reduces , and must not wantonly slander and praise .




The


major


show


is


in


:


It


is


correct


nature


of


linguistic


description


.



Conducting


a


sightseeing


tour


to


explain


application


speech


sounds


intonation


grammar


of


correct


nature


and


choices


of


words


and


building


of


sentences


,


the


diction


that


the


correct


application


language


is


accustomed to and special should be paid attention to respecting custom habits of the other side , and


properlyly


used


set


phrase


,


proverb


and


famous


person


to


raise


the


grade


explained


by


the


well-known


saying


,


and


realizes


the


purpose


of


exchange


and


expressing


feeling


with


the


correct


language , and avoid the


wrong diction to cause the misunderstanding or gives an expert cause for


langhter .



The


content


that


secondly


tourist


guide


explained


must


be


correctly .



Tourist


guide's


explains


to


have


the


root


to


have


relying


on


,


the


correct


no


mistake


,


even


being


the


mythology


-


-


-


-


-


-


-


-



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