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春季导游英语教案

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2021-02-13 06:22
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2021年2月13日发(作者:负面影响)

















公司内部档案编码:


[OPPTR- OPPT28-OPPTL98-OPPNN08]




导游英语课程教案



1.



课程定位与内容



课程定位:



《导游英语》课程为专业 任选课,授课对象为英语专业三年级学


生。课程职业性强,计划为有意向从事导游行业工 作的学生提供行业


基础知识并培养他们的专业技能。由于三年级学生已经具有一定听说< /p>


读写的基本技能,所以本课程的教学目标应集中在英语导游相关职业


知识及职业技能的培训上,以导游工作基本过程为导向来组织教学过


程,尤其应该通过 大量的情景模拟练习来帮助学生掌握涉外旅游活动


中“吃、住、行、游、购、

< p>


娱”六大环节的工作过程,获得、巩固相


关的从 业技能。



课程内容:



教材:《导游英语实用教程》天津大学出版社,


2010


4


月,刘


丽莉主编



该教材共分三个部分:


Service Procedure


(导游服务步骤)


;


Chinese


Culture


(< /p>







;


Tourist

Attractions




游< /p>



点)。根据教材、课程目标及实际情况教学内容主要分为两大块 :基


础理论知识及实际操作。基础理论部分以教师讲授为主,主要涉及导


游服务相关基础知识。实际操作部分以学生小组活动为主要形式,学


生需对设定 的旅游目的地开展模拟导游活动。



教学重点:



致欢迎词、酒店安排、旅 行安排、景点介绍、饮食文化、节日文


化、特产、致欢送词、解决投诉问题。

< p>




教学难点:



中西文化差异,知识覆面广,表达能力要求高。



2.



本堂课的教学目标



帮助学生掌握旅游 线路设计的要素及规则,让学生通过学习,能够


设计出完整合理的旅游线路。

< p>


3.



教学方法及手段 (任务型


&


情景法)



课程主要分为理论知识讲解和实践技能操作两部分。理论知识部分


主要以教师讲 解形式为主涵盖导游必备素质、基本服务要求、导游职


责、行程安排、中国传统文化知识 介绍等内容,实践操作部分将对学生


进行分组,要求学生以小组展示的方式对规定省市的 旅游线路进行设计


及讲解



模拟实践课 以练为核心,结合任务型教学法和情景法的教学理


念,以幻灯片和视频短片为切入点,声 音、图像辅助的多媒体教学手段


具有较好的带入性,能够激发学生的学习兴趣,更好的参 与到课堂活动


中。



4.


评估方式




上课


30%




作业设计


30%




视频作业


40%



二、教学内容及时间安排



Week



1



2



Day



2/20,21



Part



Daily Topic/Activities



Traits


of


excellent


tour


Part 1 Tour Guiding


guides;



Meeting the guests;



Procedures and


2/27,28



On the way to the hotel;



Hotel accommodations





3



4



5



6



7



8



9



10



11



12



13



14



15



16



17



18




3/6,7



3/13,14



3/20,21



3/27,28



4/3,4



4/10,11



4/17,18



4/24,25



5/1,2



5/8,9



5/15,16



5/22,23



5/29,30



6/5,6



6/12,13



6/19,20




Part 2



Skills



&



Chinese Culture



Talking


about


itinerary;



Sightseeing



Dining in China



the


Shopping;



Entertainment



Handling Complaints;



Farewell



History of China



Chinese


religions:


a


brief


introduction


Traditional



Chinese


Festivals;



Traditional


Chinese


Chinese


calligraphy


and


painting;



Ancient


Itinerary1:Australia



Chinese


Itinerary 2:Sydney



Itinerary3: Melbourne



Itinerary 4: New Zealand



Itinerary 5: Europe



Itinerary 6: America



Itinerary


Thailand



7:


Korean


&


Tourist


Attractions


(Practice)



Itinerary 8: Japan



Review



三、考核成绩分配比例




Physical attendance (10%)



* Although it just takes 10 percent, you will not pass this


class if you miss more than 5 times




Group Presentation (5%*6=30%)





1.



5-6 people in each group



2.



About 15 minutes



3.



Must have Slides, pictures or videos



4.



About Chinese culture or tourist attractions



5.



based on our teaching plan




Final exam (60%)



四、教材和参考资料



1


、建议使用教材:



《导游英语使用教程》刘丽莉主编,天津大学出版社,


2010



4





2


、主要参考资料:





《实用导游英语》王向宁主编,北 京大学出版社,


2014



5







《英语导游教程》纪春、裴松青编 着,旅游教育出版社,


2008



8< /p>








授课时间




授课方式



理论课;课件;教材












1



2



授课题目(教学章、节或主题):



1.


课程基本情况介绍及课程考评方式。



2.


Traits of excellent tour guides; A Tour guide’s main tasks



上一课次




教学内容提要



本课次教学目的、要求:



1.


了解本课程基本情况及课堂要求、考核方式。



2.


熟知优秀导游必备素质。



3.


熟知导游基本职责。



教学重点及难点:



1. Traits of excellent tour guides;



2.


A Tour guide’s main tasks



教学基本内容与教学设计(含时间分配)



方法及手段



1.


Introduce


the


objectives


of


this


course;


course


归纳法;多媒


content; schedule (25mins)





2.


Reading


and


Improving:Traits


of


Excellent


Tour


Guides (Handouts) (25mins)



3.


Reading


and


Improving:


A


Tour


Guide’s


Principal


Duties (Handouts) (25mins)



4.


Consolidation


and


group


discussion:


Pre-


tour


preparations (Handouts) (25mins)



作业和思考题:









授课时间





授课方式



理论课;课件;教材












2



2



授课题目(教学章、节或主题):



1. Meeting the guests;



2. On the way to the hotel;



3. Hotel accommodations



上一课次



1.


课程基本情况介绍及课程考评方式。



教学内容提要



2.


Traits


of


excellent


tour


guides;


A


Tour


guide’s


main tasks



本课次教学目的、要求:



1.


了解接团必要准备工作及期间注意事项,了解可能面对的突 发情况并知晓如


何应对。



2.


掌握欢迎词撰写技巧。



3.


了解酒店等级划分标准及可提供的服务;能够合理安排住宿并处理突发情


况。



教学重点及难点:



1. Greeting guests.



2. Compose a welcome speech.



3. Check in.



教学基本内容与教学设计(含时间分配)



方法及手段



1.


Review:


Traits


of


Excellent


Tour


Guides;


A


Tour


归纳法,多媒


Guide’s


Principal


Duties;


Pre


-


tour


preparations




(10mins)



2. Lead- in: group work: Pre-arrival service (10mins)



and Concluding: Meeting the guests (25mins)



4.


Consolidation


and


group


discussion:


Compose


a


welcome speech (30mins)



5. Reading and Concluding: Hotel accommodation (25mins)



作业和思考题:



Reading (p4, p12, p19)








授课时间





授课方式



理论课;课件;教材












3



2



授课题目(教学章、节或主题):



1. Talking about the itinerary;



2. Sightseeing



1. Meeting the guests;



教学内容提要



2. On the way to the hotel;



3. Hotel accommodations



本课次教学目的、要求:



1.


了解旅行行程安排注意事项,能够独立设计安排行程。



2.


能够应对行程变化或取消等突发事项,并采取积极补救措施。



3.


掌握景点讲解词撰写技巧。



1.



Help students to know the basic elements of a complete itinerary



Help students to know the basic rules of designing an itinerary



教学重点及难点:



1. To schedule an itinerary



2. To handle with an altered travel plan



3. To write a commentary



教学基本内容与教学设计(含时间分配)



方法及手段



上一课次





1. Review:Meeting the guests; On the way to the hotel;


归纳法,多媒


Hotel


accommodations


(10mins);


checking


homework




(10mins)



2.


Lead-in:


group


discussion:


the


basic


elements


of


a


complete itinerary (10mins)



and


Improving:


Talking


about


the


itinerary


with


the


guests (20mins)



4.


Reading


and group discussion:


Measures can be taken


to tackle an altered travel plan (Handouts) (25mins)



5.


Reading


and


Improving:


Sightseeing(Handouts)


(25mins)



a. pre-boarding procedures



b. categories of tour commentaries



c. elements of tour commentaries



作业和思考题:



To schedule an 2-day itinerary about Lanzhou.








授课时间





授课方式



理论课;课件;教材












4



2



授课题目(教学章、节或主题):



Dining in China



1. Talking about the itinerary;



教学内容提要



2. Sightseeing



本课次教学目的、要求:



1. Have general knowledge about the Chinese culinary arts.



2.


Be


familiar


with


Chinese


cooking


methods,


features


and


famous


dishes.



3. To know the basic western cooking styles and Western food; be able


to compare Chinese cooking style with western.



教学重点及难点:



1. Introduce Chinese culinary history and Eight Great Tradition;



2. Talk about Chinese cooking methods, features and famous dishes;



3. Introduce basic western cooking styles and Western food;



4. Compare Chinese cooking style with western style.



教学基本内容与教学设计(含时间分配)



方法及手段



上一课次





1.


Review:


basic


elements


of


an


itinerary


and


tour


归纳法,多媒


commentaries (10mins); checking homework (10mins)





2.


Lead-in:


group


discussion:


what’s


your


favorite


Chinese dishes Do you know how to cook it (10mins)



and Improving: Chinese Culinary arts (40mins)



a. read the text



b.


Talk


about


Chinese


culinary


history


and


Eight


Great Tradition



c.


Chinese


cooking


methods,


features


and


famous


dishes



4.


Reading


and


Improving:


western


cooking


styles


and


Western food (Handouts) (30mins)



a. read the text



b. compare



作业和思考题:



Role Play.



Work in groups of 5 or 6. You are having dinner. One of you is the


host.


The


rest


are


foreign


guests.


You


are


having


a


chat


about


the


eating customs and the characteristics of various regional dishes in


China.





授课时间





授课方式



理论课;课件;教材












5



2



授课题目(教学章、节或主题):



1. Shopping;



2. Entertainment



1. Chinese culinary history and Eight Great Tradition;



教学内容提要



2. Chinese cooking methods, features and famous dishes;



3. Basic western cooking styles and Western food.



上一课次





本课次教学目的、要求:



1.


Have


general


knowledge


about


Chinese


local


specialties;


can


introduce them effectively to the tourists.



2.


Have


general


knowledge


about


local


places’


entertainment


activities;


can


introduce


and


arrange


the


entertainment


activities


according to the tourists’ interes


ts.



教学重点及难点:



1. Introduce tour guide


’s responsibilities for guiding the tourists


to do shopping.



2. Talk about Chinese specialties and souvenirs.



3. Introduce tour guide


’s responsibilities for guiding the tourists


to enjoy local places’ entertainment activiti


es.



4. Talk about famous Chinese entertainment activities.



教学基本内容与教学设计(含时间分配)



方法及手段



1.


Review:


Chinese


culinary


arts


(10mins);


checking


归纳法,多媒


homework (10mins)





2.


Lead-in:


group


discussion:If


you


are


a


tour


guide,


what


Chinese


specialties


will


you


introduce


to


the


guests Why (10mins)



and Improving: Shopping in China (35mins)



a. read the text



b. Talk about Chinese specialties




c.


Group


work:


tour


guide’s


“should”


and


“shouldn’t” about shopping



4.


Reading


and


Improving:


Entertainments


in


China


(Handouts) (35mins)



a. read the text



b. Talk about famous entertainment in China




c.


Group


work:


tour


guide’s


“should”


“shouldn’t” about entertainment arrangement


s



作业和思考题:



Role Play (P59, P68)




and


授课时间








6





授课方式



理论课;课件;教材









2



授课题目(教学章、节或主题):



1. Handling Complaints;



2. Farewell



上一课次



1. Shopping;



教学内容提要



2. Entertainment



本课次教学目的、要求:



1. Be able to handle different kinds of complaints



2. Know how to make a farewell speech to the guests



教学重点及难点:



1. Introduce the common problems and accidents during the tour.



2. Introduce the essential knowledge and skills a tour guide need for


handling the accidents.



3. Talk about the procedure to handle with the complaints.



4. Talk about how to make a farewell speech.



教学基本内容与教学设计(含时间分配)



方法及手段





1.


Review:Shopping


&Entertainment(10mins);


checking


归纳法,多媒




homework (10mins)



2.


Lead-in:


group


discussion:


If


you


are


a


tourist,


what


do


you


usually


complain


about


the


tour


Why


(10mins)



and


Improving:


Handling


problems


and


emergencies


(handouts) (35mins)



a. read the text



b.


Talk


about


the


common


problems


and


accidents


during the tour



c. Group work: what knowledge and skills a tour guide


need for handling the accidents;



d. Group work: how to handle with the complaints



4. Reading and Improving: Farewell speech (35mins)



a. read the text



b. Group discussion: pre-departure services



c. elements of a farewell speech



作业和思考题:



Role Play (P75, P81)




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