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职场商务必备写作模板：英语致歉信怎么写？
在日常工作中难免会犯一些差错，学会正确的补救方法
很重要。首先，我们要做的就是
致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是
提出解决方案更重要？如何在致歉
信中表达出自己的歉意让对方欣然接受呢？在本篇文章
中，安格英语老师将以两则工作中常
见的错误为例，教大家如何写好英语致歉信。
模拟场景一：因发票有误致歉
(apologies for
an incorrect invoice)
dear mr. hunnicutt,
we
shall
send
you
the
correct
invoice
as
soon
as
possible
and
make
sure
that
such
a mistake will not
occur again. please accept my apologies for any
inconvenience
we
have
caused.
your sincerely,
peter gibson
accounts manager
**new words:
invoice n.
发票
breakdown
n.
故障
discount n.
折扣
在以上的英语道歉信中首先作者针对出现的问题道歉，
并解释了错误产生的原因。随后
另起一段提供解决建议，最后礼貌结尾。安格英语老师提
示，在写道歉信时，解决问题的目
的应该高于道歉本身。
因此，
在道歉信中给出解决方案是每一位上班族都要学会的一点。
下面，让我们再来看一则关于国际贸易中因货物质量不
符的致歉信：
dear mr. black,
we acknowledge that there are
indeed some discrepancies between the shipping
instructions and the actual shipment.
therefore, there will be a shortage in your
may shipment.
we
are
very
sorry
for
causing
you
so
much
trouble
in
your
monthly
reports.
efforts
are
now
being
made
to
establish
procedures
that
will
alleviate
this
situation.
your
cooperation and patience in these
respects would be greatly appreciated. sincerely
yours,
oliver lee
assistant manager
**new words:
acknowledge
v.
承认，告知已收到
discrepancy
n.
差异
shipping instruction
装运说明
shipment n.
装运
procedure
n.
程序
alleviate
v.
减轻，缓和
看完这一则道歉信后，相信大多数人已经心里有数道歉
信该如何写了，简单来说就是承
认错误
-
提出方案
-
礼貌结尾的三部曲。下面，安格英语老师提供了一
些在道歉时可以用上的
句型：
i am very sorry for
?
.. ,but please believe me i
had no intention of bothering
you.
i am sorry that i did not check the
goods before dispatch(
派遣
).
i apologize for forgetting the
appointment we had made.
please forgive us for the delay.
i personally want to extend an
apology to you for
?
i hope you will excuse/forgive me
for
?
.
may i offer you my sincere
apologies for
?
?
please accept our sincere apologies
for
?
.
更多职场商务必备写作模板可参考：安格英语学习网站
apologize letter __ business
english_ by lqy
dear sir or madam,
i
’
m
writing
this
letter
to
apologize
to
you.
i
’
m
so
sorry
that
we
made
a
mistake
about the shipment of vacuum cleaners.
those
vacuum
cleaners
we
sent
to
you
were
meant
to
be
sent
to
european
countries,
but as the old
worker was retired, the new one
wasn
’
t so experienced.
besides, the
model
number
and
the
price
of
goods
in
march
and
july
are
so
similar
that
the
worker
mistaken them.
i do apologize for any
inconvenience this may cause you and i will try my
best
to avoid the same accident
happening
again.
篇三：道歉信英文模板及翻译
dear_____,
i am writing this letter to express
my apology that ______________.
i feel terribly sorry about this.
once again, i am very sorry for any
inconvenience caused. i will be really
appreciated if you can accept my
apologies and understand my situation.
yours sincerely
_________
亲爱的
_____
，
（对方姓名）
我写这封信以表达我的道歉
______________
（道歉原因）
。
对此我深感抱歉。
我再次对给您造成的任何不便深感歉意，希望您能理解
我的处境并接受我的道歉。
谨启
_________
（自己姓名）篇四：商务英语信件
写作：道歉信件
商务英语信件写作：道歉信件
道歉
apologies
有时我们需要表达歉意，
往往是因为自己做过某件事、
没有去做
某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强
调是你自己的过错，或者解
释你没能够去做某事的原因。你应该
:
1.
道歉。
2.
解释发生了的事情。
3.
保证将来不会再发生了。
4.
最后，再次道歉。
常用句型
formal
正式的
1. i really must apologize
for
?我真得为??道歉。
2. i am sorry for any inconvenience
this may have caused you.
我对由此给您带来
的麻烦表示歉意。
3. 1 would like to express my
apologies for
?我要为??表达我的歉意。
4. it is with great regret
that
?非常抱歉，??