-
Duties
of different departments
1.
Manager
?
Be responsible
for the main activities of the company such as
manufacturing and sales
?
Make
decisions
?
Make plans
?
Handle difficult situations at work
?
Deal with
problems and complaints
?
Sign contracts
?
Monitor
expenses claims
2.
Assistant general manager
?
Assist the
general manager with routine work
?
Be responsible
for everything when the general manager is away
3.
Secretary
?
Make /Answer telephone calls
?
Take notes,
minutes and messages
?
Deal with files and
correspondence
?
Write memos and reports
?
Work at
computer for word processing
?
Receive guests
and visitors
?
Arrange meetings
?
Make
appointments
4.
Personnel/human resources department
?
Recruit new
staff
?
Interview
applicants
?
Promote staff
?
Train staff
?
Fire staff
?
Deal with
relationships between management and work force.
5.
Customer
service department
?
Deal with
customers' calls and solve problems
?
Accept repairs
and deal with customers' complaints
?
Communicate
timely with customers
?
Offer a
comprehensive and convenient
after
-
care service
?
Offer a full
professional after
-
sales
service
?
Undertake installation and testing
tasks from the company
?
Offer training to users' technical
staff
6.
Sales
department
?
Launch marketing promotions
?
Introduce
products
?
Demonstrate products
?
Persuade
customers to
buy
?
Launch
campaigns
?
Advertise products
?
Bargain about
price
?
Offer
discount
7.
Public relations department
?
Talk to the
press and the public
?
Communicate
information from the company
?
Give away
publicity products
?
Entertain business
clients
?
Alter/create/develop/establish/improve
corporate image
8.
Account
department
客户部
?
Search
potential clients
?
Analyze and
understand market
?
Analyze customer behavior
?
Personalize
offerings
?
Anticipate customer wants
?
Keep clients
and the company in good relationship
9.
Logistic
department
?
Taking/receiving and
managing sales orders
?
Following the
situation of the goods arriving
?
Transferring
the notice paper of disqualified goods
?
Controlling the
invoice of purchased goods
?
Managing inventories
?
Delivering/dispatching goods
10.
Purchasing
department
?
Select suppliers
?
Prepare
purchase orders
?
Manage customer
relationship and deal with suppliers
不同部门的责任
1
经理。
负责
?
公司制造、销售等主要活动
做出
?
决定
制定
?
计划
处理
?
困难
的情况下，在工作
处理
?
问题和投诉
签订
?
合同
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